We performed a comparison between Bizagi, Comindware Tracker, and IBM Case Foundation based on real PeerSpot user reviews.
Find out what your peers are saying about Camunda, Apache, Pega and others in Business Process Management (BPM)."The most valuable feature is the organizational modeling capability."
"The product has a comfortable GUI and a good environment for users."
"Process management is easy with Bizagi; validating processes and assigning resources is straightforward."
"With the appropriate governance framework, properly trained business analysts can be empowered to design and build business solutions themselves."
"I like the ease of use and the fact that you can download and use their free version, which is unlimited. However, while it's unlimited use, some features aren't available."
"Great mapping feature that's easy to use."
"Great software for managing my business. I think this is the best business process management software."
"Its cost is the most valuable. It is not as expensive. It is also easy to make different types of processes for the users."
"It provides a scalable solution that should allow me to grow my company without too much fuss or further set up required."
"It successfully routes hand-offs between different teams, adds transparency to workflows, and has a set of social collaboration tools."
"It was easy to set up my team with access credentials to their files."
"This solution can be useful for tracking the different stages of projects and the people working on them."
"I love this software because this software helps me to increase team productivity day-by-day."
"The workflow tracker helps us to track our staff's workflow. It helps us to improve the productivity of our team."
"The clean interface, prioritization, and private task lists aren't present in other solutions."
"The most valuable feature is that any non-technical personnel can easily work on the solution, redefining processes and creating drag and drop workflows according to the department or cross-department needs."
"The content management is great."
"Flexible and the ability to divide search screens, and to search for documents. The ECM feature inside the system is great."
"It is easy to set up workflows that notify the user depending on certain events."
"Case Foundation provides a strong security boost."
"The solution is scalable."
"The most valuable features are those involving decision making, analysis, and anything related to event documents because those processes are related to content as well."
"It provides us the capability of producing business processes for documents that are launched immediately when a document comes into the repository."
"The most valuable feature is its stability, which is why we are using it."
"The gateway through which it connects with other vendors, specifically RPA vendors, is one aspect that could be improved."
"Bizagi allows for automation, but it's very complicated."
"I would like to see more in terms of analytics and better reporting."
"The product must make automation easier."
"The solution needs to make it easier to use RPA products on it. They may need an RPA specific interface. It would be better than having to make an RPA tool to use for viewing. Most of our work is about making RPA tools with the Bizagi, not using Bizagi itself."
"The solution was very limited."
"In terms of what needs improvement, the costs can be lowered."
"Bizagi's UI should include shorter steps for documenting controls, documenting properties, changing some attributes in the object, and adding additional text."
"There are not very many report templates, and if there were more, it would really help."
"The OpenAPI is good, but it is not enough. It lacks out-of-box integrations with popular web services."
"I am expecting new updates to improve the software."
"If your organization has only a few team members then this tool is not suitable."
"This solution lacks API integration with some popular websites."
"Figuring out how to integrate defined teams or groups into this system is difficult, and there are no contextual menus."
"It would be wonderful to have newer version releases more frequently, but it is quite a minor con."
"The initial setup seemed a bit complex, and there is no great documentation."
"There are some features that could be enhanced like the document viewer"
"IBM needs to update the user interfaces of all its products to make them more intuitive and accessible to beginners. Compared to Microsoft products, IBM solutions are less user-friendly. IBM programs are hard to master. It's a problem in my region because it's hard to find IT staff who can work with IBM."
"90% of the feedback we receive states that the UI is not very user-friendly."
"There is a need for more open and flexible integration capabilities, allowing seamless collaboration with a broader spectrum of business process management solutions, beyond the confines of IBM's document management offerings."
"The interface needs to be more user-friendly."
"Once a workflow is launched then it stays static forever, which is a problem because if there is a change in the business then you cannot change the workflow."
"We are now using microservices but there are some areas where the coordination with FileNet is problematic."
"The cloud version could use more stability."
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