We performed a comparison between Bitrix24 and Oracle WebCenter based on real PeerSpot user reviews.
Find out what your peers are saying about monday.com, Microsoft, Salesforce and others in CRM."The CRM and collaboration tools are well-designed for our purposes. Your projects can be based on tasks, CRM, or opportunities. The task-based features are the most valuable for us right now."
"Initially, Bitrix24 improved the way we operate because we were not previously using a CRM. Before Bitrix24, we tracked everything through Outlook. Now, we have a tool that will automatically put out reports for us."
"Collaboration and CRM are the most valuable features of Bitrix24."
"Bitrix24's workflow is better than that of others. The user interface is also good."
"We are considering Bitrix24 as an office automation solution for our workplace productivity-related issues, project management activities, and staff tracking."
"We use many of this solution's features for communication and for process automation. It offers more functionality than a regular CRM."
"The data interpretation feature in Bitrix24 is good."
"The technical support was intuitive and had good documentation."
"WebCenter's interface is very user-friendly."
"The WebCenter Content is its most valuable feature. After we update a document in WebCenter Content, it can be update automatically in our intranet."
"You can move workloads in between sub-servers so that you don't overload a portion of the server."
"Oracle integrates well with other products to cover Big Data."
"A great solution for storing and searching large volumes of documents with easy access."
"Integration within the solution is very good."
"It's a very scalable solution and the performance is pretty good. The scalability, in my opinion, is the biggest advantage."
"It would be great if colleagues could get alerts via email when they are assigned something."
"The solution's open channel and contact center could be improved."
"The client interface is not very user-friendly."
"Bitrix24’s interface needs to be improved."
"In our organization, we feel that the UI and the functionalities for workflows in the solution need a lot of improvement."
"I would like to see improvements with Bitrix24's marketing automation."
"Compared to Microsoft, we found Bitrix24 a little complex because it's new to us, and we don't understand it much."
"This solution was built using old technology which is now mixed with new technologies. This can make it challenging to get new features live."
"Does not seem to be totally compatible with Windows 10 as of our current version."
"There are many document management systems that offer pretty much the same functionalities but at a lower price. The product as such is pretty good. However, the pricing is not comparable. They need to adjust their pricing to be more competitive on the market."
"WebCenter requires a lot of design effort to upload content to our regular system."
"I would like them to add more Web 2.0 features."
"The solution should be offered in Persian. Right now, our version is in English, and there's a bit of a language barrier between the users and the product."
"This solution needs to support translation into the Arabic language."
"The speed of the backup should be enhanced."
"Its functions need more stability."
Bitrix24 is ranked 11th in CRM with 18 reviews while Oracle WebCenter is ranked 20th in Customer Experience Management with 12 reviews. Bitrix24 is rated 7.4, while Oracle WebCenter is rated 7.0. The top reviewer of Bitrix24 writes "A project management tool that offers great scalability and stability ". On the other hand, the top reviewer of Oracle WebCenter writes "Gives me easy access, connection and compatibility with all of the Oracle products". Bitrix24 is most compared with Zoho CRM, Asana, Microsoft Dynamics CRM, Odoo and HubSpot CRM, whereas Oracle WebCenter is most compared with Oracle Content Management, SharePoint, Adobe Experience Manager, WebLogic Suite and Liferay Digital Experience Platform.
We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
