We performed a comparison between Automic Workload Automation and Fortra's Automate based on real PeerSpot user reviews.
Find out what your peers are saying about BMC, Tidal Software by Redwood, Redwood Software and others in Workload Automation."The solution includes many features and is scalable and stable."
"The very special feature that we use is the connection to ServiceNow."
"We are able to control and change our processes when necessary."
"It works to automate business processes over all the systems. You have a central point where you can automate everything."
"The most valuable feature is the one for SAP batch processing... There are certain other mid-level workload automation tools which can handle the OS level, but SAP is something which is really very critical. Automic stands out from the ordinary tools because handling SAP processes is absolutely easy with it."
"All the components that it can use to design work flow; process automation."
"It is 100% stable. We have no downtime. We have 24/7 production throughout the year."
"We use the FTP agent excessively, and the connection is easy to handle between our company and the outside."
"A great feature that you seldom see in these kind of systems is the ability to use a database as trigger to launch a task. This is something I asked for a few years ago and that was added."
"We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us."
"The solution is continuously adding more integrations to help with workflows and bot and task creation."
"The pricing is excellent. I would give them perfect marks in that regard."
"We have found the pricing to be very reasonable."
"I find it very user-friendly. Our IT department and other departments can seamlessly collaborate without requiring extensive training. As a business department, we particularly value this aspect, as our team doesn't consist of many IT users. However, we couldn't solely rely on a drag-and-drop approach to implement and utilize the solution within our departments."
"The ability to connect to websites and pull data is the solution's most valuable feature."
"This tool has machine learning and voice recognition and computer vision, which are both quite useful aspects. These aren't available in other tools. It's a good addition to this tool and it gives the solution an edge on the market."
"It has a very complicated interface, which could be made to be more user-friendly."
"There are too many bugs to be solved after a version upgrade. We are working on the limits of an architecture with 16,000 platforms. It is impossible to test everything out in the software lab of CA."
"Content of file transfers cannot be searched by the system, but has to be done by the user interface. This is not good, as it has been erased often."
"I would like a good AWI in the next release. The AWI is not fully functional at this time."
"In terms of what can be improved, we are in Israel, so we work in Hebrew. Now they are starting to move it also from English to Hebrew and to support the language, but for us it has been very difficult because the Hebrew looks like gibberish. So there are language issues."
"The only thing that we would like improved is the FTP agent. It only supports SOCKS proxy, and we would like it to also support an HTTP proxy."
"It would be better if it was easier to view the automated processes."
"I would not recommend using Automic's technical support for complex problems."
"They do not encrypt passwords, so this is an issue with HIPAA compliance."
"The vendor is currently working on a solution that allows us to automatically create a process that is based on a document that we receive via email."
"The documentation is not that great."
"Fortra's Automate is not as reliable as I would like it to be."
"We really need a free development environment for customers. Building and testing automation on production isn't ideal."
"The technical support could be better. We suffer from language barriers, as we are in Argentina."
"Error messages should be better. For error status, there should be better documentation because a lot of times, error messages that you get are quite vague. For example, you get a message saying that the workflow has run into an unknown status, which is vague. It just tells you that it failed, but you don't know how or why it failed. It makes debugging difficult."
"The documentation for errors needs improvement as many of the error messages we receive are very vague."
Automic Workload Automation is ranked 7th in Workload Automation with 85 reviews while Fortra's Automate is ranked 5th in Robotic Process Automation (RPA) with 21 reviews. Automic Workload Automation is rated 8.2, while Fortra's Automate is rated 8.2. The top reviewer of Automic Workload Automation writes "A tool requiring an easy setup phase that provides its users with flexibility and flow chart visibility ". On the other hand, the top reviewer of Fortra's Automate writes "Can automate several processes with only one bot and is easy to implement, administer, and use". Automic Workload Automation is most compared with Control-M, AutoSys Workload Automation, Red Hat Ansible Automation Platform, Dollar Universe Workload Automation and AppWorx Workload Automation, whereas Fortra's Automate is most compared with Microsoft Power Automate, UiPath, MOVEit, Red Hat Ansible Automation Platform and Automation Anywhere (AA).
We monitor all Workload Automation reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
