We performed a comparison between Aternity AppInternals [EOL] and Splunk ITSI (IT Service Intelligence) based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."Browsermetrix, which is real-user monitoring via JS injection and linked back to TTW via cookie. It allows us to see the experience of every user hitting our sites and analyze performance by region, browser, etc."
"Synthetic transactions, WMI and SNMP query capability."
"Clicks to root cause - fast & easy to diagnose and deep-dive"
"I like it that one can match IPs with the application name."
"We just control on the backend of AppInternals what we want to instrument and what we don't want to instrument."
"Transaction Tracing is the most useful. Being able to have the transaction stitched together so we can see where the problem is has proven invaluable."
"The capability of analysing each individual transaction captured to a very low level detail (method call/line of code)."
"As an Administrator, before we bought this AppInternals, I didn't have visibility on why items were slow or why an application was not running. This gives us the ability to see what's going on. The application is load balancing. We can now see if its own server has issues or just one specific server has issues."
"We have a lot of teams using Splunk and they would be blind without it."
"The most valuable features are the agility, being able to ingest many data sources with no limitation on capacity."
"The most valuable features are the mapping of the entities, which provides a comprehensive analysis, and the service analyzer for thresholding."
"We save substantial time on monitoring tasks because we don't have to search for what we need. Everything is packed, so you can drill down to the end values by just doing the kit. We don't spend a lot of time on this. Splunk ITSI is easy to use and not time-consuming."
"One of the excellent features is the service analyzer, which is truly impressive."
"The observability is great and valuable."
"ITSI includes a feature called a glass table."
"One particularly useful feature of Splunk ITSI is the ability to create custom services."
"I would like for it to have automated updates, the way the product updates itself should be all automated, as opposed to what it is now."
"The recording mechanism for synthetic transactions could be improved as well."
"It would be great if the solution could offer fixed bundles and more features."
"Support for PHP, DB and other applications need to be supported."
"We'd like to be able to find out performance problems on application class and methods."
"They should find a way for report generation from TTW to run quicker."
"The technical support is not very good and should be improved."
"The admin dashboard could be easier as it takes a little bit of time to get used to it."
"Splunk ITSI generates numerous false positives and has the potential for enhancement."
"It would be good if an interface was included in the next release."
"Some of our customers occasionally require the development of the connectors when there are no native connectors so that we can develop in Python or for customer slash comments as well. If they could adjust that, it would be ideal."
"It could be a little easier to use with the thresholding. We've struggled a little bit with thresholding."
"Splunk ITSI consumes a lot of CPU resources."
"I believe the refresh time should be faster."
"Microservices is the only area where Splunk ITSI can be improved. When things come from one EC2 instance to another, there's a lack of exposure to microservices, so we can't know what's happening. Apart from that, it's doing pretty well."
"It would be advantageous to enhance the dashboard by incorporating sections for monitoring, service health, and a filter for the KPIs."
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Earn 20 points
Aternity AppInternals [EOL] doesn't meet the minimum requirements to be ranked in Application Performance Monitoring (APM) and Observability while Splunk ITSI (IT Service Intelligence) is ranked 12th in Application Performance Monitoring (APM) and Observability with 28 reviews. Aternity AppInternals [EOL] is rated 8.2, while Splunk ITSI (IT Service Intelligence) is rated 8.2. The top reviewer of Aternity AppInternals [EOL] writes "We use it to see the experience of users hitting our sites and analyze performance by region, browser, etc". On the other hand, the top reviewer of Splunk ITSI (IT Service Intelligence) writes "Provides great end-to-end visibility into our network environment and helped us reduce alert noise". Aternity AppInternals [EOL] is most compared with IDERA Precise, whereas Splunk ITSI (IT Service Intelligence) is most compared with ServiceNow IT Operations Management, Grafana, Dynatrace, BMC TrueSight Operations Management and Splunk APM.
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