"The report writer in TMON is a very good add-on for batch reports which weren't available in OmegaMon/CICS."
"It's stable enough. I haven't noticed any problems since it was installed."
"I do not have to keep recordings. It is there and is proactive. It helps the operators, human editors, and me."
"Because we can define complex commands, the training of new operators is quicker. We can also put checks in place, that will prevent user errors."
"The service has been wonderful. I like the people that I have had to deal with. The process is very straightforward. I call or use the website."
"It allows us to respond faster to issues. If there are issues that come out, we're able to capture a message and alert somebody about it."
"Their technical support is incredible, immediately responsive, and even if it is not updated to Level 2 support sometimes, they chip in providing more detailed answers and options to fix the problem."
"It's a very stable product. I very much like the SSM stuff in it. The rules engine, it's awesome."
"I can and interrupt what's going on, bring a job down if I need to, and bring it back up."
"It is an easy product to use and it is stable."
"We're like it to be possible to move some more workload to our ZIIP processors to save us some billing for general workload."
"We can't see the percentages to see the percentages of the CPU utilized. We should be able to see how much was used by our part of the system. Now, we have to continuously recalculate that information."
"It’s a complex product. The initial installation is easy, but implementing various functions is a constant process."
"The reason sometimes it is not stable, we do not have the expertise to write the script."
"Scalability is zero. It cannot be scaled because of its age."
"Performing a stop/restart of OPS/MVS could be a little smoother. Without special coding, some undesired tasks will be started and some necessary tasks will be stopped if we have to bounce OPS/MVS during the day."
"The interfaces to USS, CA UIM could be better. CA Common Services interfaces - namely Zdata Mover, Zmessage Service, Zdatacolletcor - are poorly documented."
"It definitely needs more web-based interface, to be more mobile-open. More APIs, more open source to it."
"Some of the command sequences are too long."
"One thing that comes to mind is the MQ interface. The last time we tried to use it, it seemed a little clunky."
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