We performed a comparison between ARIS Process Governance and Pega BPM based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It's a very easy-to-use product."
"Using this solution we can design our own processor governance, assign some specific technical services, and also run tests of the process to make sure it operates as we need it to."
"Ability to use all the features that your catalog has inside the modeling and export it to a BPM augmentation engine."
"When our clients automate the KYC and onboarding processes, they can reduce their manual force and then deploy them in much better tasks rather than the mundane activities of selecting forms and gathering information."
"The most valuable aspect of the solution is the various workflows."
"The workflow designing and integration are the most valuable features. Also, the UI design was pretty easy."
"The product helps you to build faster."
"Pricing is a little on the high side."
"Overall, the ability to integrate with multiple applications and effective case management is the most valuable."
"The most valuable feature of Pega BPM is step-by-step voice guidance that converts your problem statement into different diagrams and then implements the process."
"The most valuable feature of Pega BPMI would be the academy courses, specifically the Product Development Network (PDN). Additionally, our organization has a dedicated Customer Engagement Team that we work closely with to achieve our goals."
"It's a bit annoying that you have to use two environments in the older version."
"The solution uses a coding language for process design that is specific only to this product. We would like to see this changed to something more universal."
"There is a lot of complexity around licensing."
"In the next release of Pega BPM, they should add more ways to do the customer interaction fields in the portals."
"We have experienced a few technical challenges, particularly triggering the workflow through file drops and accessing files."
"Reporting is not so clear and not so great. We really struggle to get the right reporting. When we need reporting based on the content of the tickets, we are not able to get it. The MIS reporting is not great. That's one of the reasons why we are switching to ServiceNow. Its compatibility with the higher versions of Internet Explorer should be improved. It really works well in Mozilla Firefox or any other browser, but when it comes to Microsoft Edge or Internet Explorer, sometimes, the layout gets disturbed. The positioning of the buttons changes, and there is some distortion in the layout. I am not sure whether it is our configuration problem or Pega's, but when it is working in Mozilla Firefox, it should also work in Microsoft Edge or Internet Explorer."
"The licensing cost is very high."
"Currently, there isn't any feature I want to be added in the next release of Pega BPM because Pega always adds new features that my team welcomes and looks forward to learning. One area for improvement in the solution is the long learning curve, but after that, you'll find Pega BPM easy to use."
"I would like to see Pega BPM improve the user experience."
"First-time customers will find its licensing tricky. The technical support team for this solution could be faster in resolving tickets."
"The training aspect of Pega BPM requires significant enhancement. There should be more opportunities for third-party training and engaging events, such as hackathons where individuals can share their expertise. Additionally, the training structure itself should be more organized, as I have received feedback from my colleagues in the COE that the current training approach is overwhelming and requires excessive referencing to obtain accurate information. Another area for improvement would be the user experience with regard to RPA. Simplifying the IDA for citizen developers would make it easier for them to adopt the RPA tool."
ARIS Process Governance is ranked 34th in Business Process Management (BPM) with 3 reviews while Pega BPM is ranked 3rd in Business Process Management (BPM) with 57 reviews. ARIS Process Governance is rated 8.0, while Pega BPM is rated 8.2. The top reviewer of ARIS Process Governance writes "Easy to use, reliable, and simple to expand". On the other hand, the top reviewer of Pega BPM writes "Fastens application development and has all the features to meet the requirements of our customers". ARIS Process Governance is most compared with , whereas Pega BPM is most compared with ServiceNow, Camunda, Appian, Microsoft Power Apps and IBM BPM. See our ARIS Process Governance vs. Pega BPM report.
See our list of best Business Process Management (BPM) vendors.
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