We performed a comparison between Accedian Skylight, Dynatrace, and Google Cloud's operations suite (formerly Stackdriver) based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."I think the analytics features are okay. My customer also likes the interface, the GUI, because it's easy to operate."
"The performance of Accedian Skylight is better than other vendors."
"I always have the Skylight dashboard on one of my screens... Now you can create your own dashboard, specific to an application, specific to a server, or to something else."
"This solution has helped to improve the interaction between our network, datacenter, and application teams. I have used other tools, but this tool can pinpoint the root cause of my application or network issue in the majority of the cases. So, it helps different divisions or groups in the IT department to troubleshoot together and get an issue resolved. This tool helps a lot in our day-to-day networking application and IT operations."
"If [the problem] is something related to HTTP or VoIP, then I can have a quick look into the protocols, a process which gives me some good ideas..."
"The ability to measure performance end-to-end across the cloud data center allows us to take corrective action to keep our channels online."
"It is about finding operational problems. When sites go down, we try to determine who is at fault. While there is not much finger-pointing, the solution is just trying to analyse when there is an outage and where do we start looking to fix it. The very nature of why organization chooses to use the solution is to accelerate the meantime to resolution and find where problems lie to get them rectified as quickly as possible."
"The feature I used to like the most was its ability to decode layer seven protocols, although this is becoming less useful now that encryption is so widespread."
"Dynatrace makes it so much easier to proactively solve problems before they become big headaches, and easily pinpoint the root cause of an issue."
"I have never been more confident in a tool's scalability because I've seen how easy it is for it to deal with the .NET Applets."
"The solution is amazing, it does well when you need to use it."
"It severely reduces the time spent doing performance test cycles."
"Since things are getting more complicated, it is nice to have artificial intelligence to correlate issues and events to come up with root cause."
"We also got know many internal code bugs which could have caused memory leaks or other issues which we were not able to catch during that development phase."
"It is cleaner and more compact with good UX/UI."
"It has improved our critical incident response, exposing critical issues impacting the environment and our ability to respond to those events prior to client impact as well as resolving those events more quickly. We have use cases where we have studied a 70 percent improvement for response times in an occurring event as well as future reoccurrences being improved."
"I like the monitoring feature."
"We find the solution to be stable."
"Provides visibility into the performance uptime."
"The features that I have found most valuable are its graphs - if I need any statistics, in Kubernetes or Kong level or VPN level, I can quickly get the reports."
"Our company has a corporate account for Google Cloud and so our systems and clusters integrate really well."
"The cloud login enables us to get our logs from the different platforms that we currently use."
"It's easy to use."
"Google's technical support is very good."
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"Because of the policies in Vietnam, we cannot connect the system to the Accedian cloud. It would be good if Accedian could provide a local cloud. In the next release, I would like them to focus on improving and adding more reporting features. This will help the operations teams."
"Some of the Skylight applications are a little newer, and they're still moving through initial revs. There are certain bugs, but nothing is insurmountable... It will just take a little bit of time for their user interface to get a little bit better."
"The Accedian Skylight user interface still has room for improvement."
"It's a bit slow. When I execute a query, something general with a short timeframe that covers one month, for instance, and I do not specify the IP source or IP destination, it can take ages because it has to query the whole database."
"The UI interface of Accedian Skylight could improve."
"There should be an option to update and upgrade the solution to the new version without having to re-buy it. I have clients switching to other solutions. The old solution is great, but if you change your license to a new one, you have to almost re-buy it completely."
"This solution is expensive compared to some others."
"If you want a new version, you go to the website. The hardest part is finding the link, where is that .bin file? Sometimes it's pretty hidden in a document... it's hidden in the release notes or in another file somewhere. And it's usually not on the first page either."
"DevOps plugin monitoring tools need improvement."
"C language integration requires manual implementation through the SDK, which is rather difficult and time consuming."
"Some of the APIs and integrations are a bit tougher than others to integrate."
"There are lots of features to share information, but we need to learn to leverage that, both on the web browser and on the mobile app."
"I also wish there was the ability to do alert filtering before it triggered an alert with PagerDuty/OpsGenie/Slack."
"The thing that is preventing us from moving forward with Dynatrace right now is that we can't tag our customer traffic with a customizable tag. All of our students have a unique identifier and in AppMon we tag that and we can search by it very easily and it's very useful. But in Dynatrace, you can't yet customize and find people like that, so that's really preventing us. I heard that it's being worked on but I'm not sure when it's coming out."
"Two things that can be improved are the licensing and the Business dashboard."
"The extending of Dynatrace with plugins can be better."
"Lacking sufficient operations documentation."
"It is difficult to estimate in advance how much something is going to cost."
"The product provides minimal metrics that are insufficient."
"If I want to track any round-trip or breakdowns of my response times, I'm not able to get it. My request goes through various levels of the Google Cloud Platform (GCP) and comes back to my client machine. Suppose that my request has taken 10 seconds overall, so if I want to break it down, to see where the delay is happening within my architecture, I am not able to find that out using Stackdriver."
"It could be more stable."
"While we are satisfied with the overall performance, in certain cases we must add additional metrics and additional tools like Grafana and Dynatrace."
"The logging functionality could be better."
"It could be even more automated."
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