Comindware Tracker Reviews

I have been testing different project management solutions for our firm, and Comindware Tracker offers unique functionality when compared with other tested solutions. Other solutions are difficult for us to master and utilize. Comindware Tracker features a clear layout with a clean, professional interface that people can use with ease. 

Project management software helps me keep track of complete and incomplete tasks.

The clean interface, prioritization, and private task lists aren't present in other solutions.

Figuring out how to integrate defined teams or groups into this system is difficult, and there are no contextual menus.

Comindware Tracker is being used to track the full lifecycle of our service from managing offer requests which come through a web form, then processing a service request and managing service delivery. This workflow management and collaboration tool adds a tremendous amount of transparency to our consultation and research process. It allows for successful management of hand-offs which are necessary between different teams.

This software added transparency to our workflows. It helped with increasing throughput of clients and their satisfaction.

Comindware Tracker make it easy to tweak workflows and forms, so users could easily optimize without breaking stride. It successfully routes hand-offs between different teams, adds transparency to workflows, and has a set of social collaboration tools.

The OpenAPI is good, but it is not enough. It lacks out-of-box integrations with popular web services.

We use both SharePoint and Comindware Tracker side by side. It replaces SharePoint Designer for non-technical heads of departments and radically improves workflow capabilities of SharePoint. Comindware Tracker allows non-technical users to build  their own workflows and correct them in the course of work, delivers flexibility, and reduces workflow maintenance cost – there’s no more need to engage IT-department, when a head of department realizes that workflow should be adjusted as soon as possible.

In the past, it took one to two weeks for a capital expenditure request for the whole approval process. Now, it's for two to three days, including all the necessary discussions.

• Easy deployment
• Simple to modify and agile
• Centralized web portal available via any desktop or mobile browser
• Good customer service and technical support

It would be wonderful to have preintegration with more third party web services, in addition to MS Outlook and SharePoint. Comindware has already added this request to their road map.

After your workflow is up and running, it's good. No problems.

No issues.

Customer Service:

Customer service is very good. They respond quickly and treat your case with care.

Technical Support:

It is also good. The support guys know the product and resolve common questions quickly. However, if you have a not so common issue, it might take time to get a final solution.

Previously, we used MS SharePoint and it was taking too much time to design and implement every new process. Comindware Tracker allows nontechnical employees to do most of the work themselves, such as forms, rules, and workflows. With Comindware Tracker, you can begin and move ahead at low costs.

Comindware Tracker is a cloud-based product, so initial setup is very easy. Some complex things come if you need integrations, but the Comindware team helps.

The first deployment steps were executed by the Comindware team. We were viewing and learning, and pretty quickly we increased our participation. Now, we maintain and handle Comindware Tracker ourselves. Sometimes, we contact Comindware technical support.

It got evidently easier and quicker to build and run new workflows. There’s no more need to have dedicated employees for this work.

Setup cost is comparably low. Price per user and it's good value for money. Licensing is simple, you choose between two options depending on your needs.

ProcessMaker and KISSFLOW.

It is very intuitive and easy to use. Integration with MS Outlook and SharePoint are done through a wizard. If you need other integration scenarios, it will take more time and effort to implement it via the open Comindware Tracker API.

I used this workflow management software in my company to track my staff and their activities. 

The workflow tracker helps us to track our staff's workflow. It helps us to improve the productivity of our team.

I love this software because this software helps me to increase team productivity day-by-day.

This software is perfect for me needing to track workflow time or give access to workflow task breakdowns. I also love how budget-friendly Comindware Tracker is. 

The Team Collaboration features are really awesome! Also, the others features are really great. 

I have no issues at all. 

I am expecting new updates to improve the software. 

No issues.

No issues.

It provides a scalable solution that should allow me to grow my company without too much fuss or further set up required. 

No, I did not use another solution in the past.

It was easy to set up my team with access credentials to their files.

It is a great software and the price is so reasonable.

I benefit from this software by getting a variety of reporting options and features for a relatively low cost. These are helpful for my company. 

Everything is clear. Just contact the customer support of the company.

No.

This software makes it so easy and enjoyable to work with the team. Any user can learn and start using the application quickly. It saves me a lot of time since my staff adopt a new software faster. Additionally, it is the efficiency that we have gained thanks to the unique and powerful tools for customer management with Comindware Tracker. This engine made the work of our staff easier and more efficient.

Obviously, this software is great. However, we are using the backdated version of this software. That is why we lack of some features. I hope when we update the version, then all the problems will be solved.

• Ease of use
• Low code development
• Professional support

We got transparency of workflows, and it got easy to check a number of instances of the workflow in flight. For example, sales people travel management went from an email saying who needs business trip arrangements and when, then hoping all the necessary things got arranged: airfare booked, hotel and car reserved, product examples shipped, and more. Comindware Tracker took us from a blind email to fully-transparent automated workflow with travel management and reporting, and improved efficiency, as well as making continuous workflow improvement possible. 

I would like them to offer a one-time payment plan that one can choose.

Two years.

It was straightforward.

Not much. If minor issues happen, technical support takes care of it quickly.

 No issues.

Customer service is good. My assessment of technical support is excellent. We deliver premium technical service with SLAs.

No.

It was straightforward, like it must be for any common web-based tool setup and deployment.

In-house IT-team implemented the workflow tool.

We expected more transparency, lower risks. and quicker workflow. It repaid our investment with usage.

Setup cost is reasonable and average on the market. They offer simple licensing and price per user.

No.

It is perhaps the most user-friendly web forms automation software. At least, I did not find anything better while testing several others similar to it.

We use Comindware Tracker for web forms automation. Web forms are suggested to our clients and subcontractors, and they submit a wide range of requests via these forms. Comindware Tracker catches all the data, including attached documents and triggers which appropriate workflow. I personally enjoy its graphical builders for both web forms and workflow. It makes my routine work more effectively. With Comindware Tracker, you can create online forms right within the web browser. Recently, Comindware released a newer version of Comindware Tracker and it became possible to add a list of objects in web forms, which is pretty useful. I have updated our purchase request forms. It also delivers a visual workflow builder, so you can also easily model a workflow and automate your web forms.

It would be wonderful to have newer version releases more frequently, but it is quite a minor con.

One year.

It is an online-based tool, so we faced no issues with deployment.

Comindware Tracker is stable.

No issues.

Customer Service:

High level customer service - quick and careful.

Technical Support:

I contacted technical support once and they got my issue settled within an hour or so, which was perfect.

I used Wufoo. It worked, but time after time, I had a hard time with its user interface and switched to Comindware Tracker after its trial.

Initial setup was straightforward.

I personally implemented the workflow tool as an in-house IT specialist.

This product made my everyday routine a lot easier. It reduced workflow fail risks.

Price per user works for me when they do not count my clients, which fill forms.

Wufoo.