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Saiful Islam - PeerSpot reviewer
Assistant Manager at a tech company with 51-200 employees
Real User
Open-source and easy to manage but does not have network monitoring tools
Pros and Cons
  • "We like the virtualization capabilities."
  • "Companies need to be knowledgeable about cloud technology. It's not for novice users."

What is our primary use case?

We use the solution as a private cloud on-premises. It is for central storage.

It's for business purposes. 

What is most valuable?

We like the virtualization capabilities. It is very effective. 

It's helpful to have it available on the cloud and useful for managed customers.

It is open-source.  

The product supports Kubernetes technologies. 

It supports multiple types of storage. It's a nice environment. It's easy to manage.

We can manage resources like CPU, RAM, and storage. We can limit users and manage them a little bit. 

It is stable.

The product is scalable and easy to manage. 

What needs improvement?

The IM policy needs to be better.

It is not fully cloud-supported technology. There are some limitations. For example, compared to OpenStack, it doesn't have load balancing. There are different types of instances. We'd like more features to become available. It's not as robust as a public cloud like AWS or Azure. As an open-source cloud option, it can be a bit limited. 

The policies need improvement. It's limited. We can manage user policy only a little. 

Companies need to be knowledgeable about cloud technology. It's not for novice users. 

There are no network traffic monitoring tools. There's no visibility into that right now. 

It's not easy to implement.

For how long have I used the solution?

We've used the solution for about a year. 

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What do I think about the stability of the solution?

The solution is stable. We haven't faced any issues with the solution. The performance is very good. 

What do I think about the scalability of the solution?

The solution is scalable. It's also easy to manage. However, if a company is not familiar with cloud technology, it would have trouble.

Which solution did I use previously and why did I switch?

We have used a different solution in the past.

We tend to use a lot of automation technology that is open-source. 

How was the initial setup?

The initial setup is difficult. You need to set up the cloud and the networking. We have to manage the VPC (the Virtual Private Cloud), meaning we have to manage the cloud directly. That's fine. However, the technology itself needs to be improved. We need to manage the policies and set everything up. There is a lot of time needed to deploy the product.

What about the implementation team?

We deployed the solution in-house. We did not need help from a vendor. 

What's my experience with pricing, setup cost, and licensing?

The solution is open-source and free to use. 

What other advice do I have?

I'm an end-user.

I'd recommend the solution; however, it depends on the needs of the company as there are some limitations. 

I would rate the solution seven out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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PeerSpot user
Architect - Cloud Serviced at a comms service provider with 10,001+ employees
Real User
Top 20
User-friendly, scalable, and easy API use
Pros and Cons
  • "You can use a single API to get things done, rather than multiple APIs on multiple modules."
  • "I would like to see support for native VLAN, and fault-tolerance."

What is our primary use case?

We use this solution for two things; the first is the handling of all of our virtual machines through centralization, and the second is the orchestration of services.

How has it helped my organization?

This is one of the major products that help to handle all of the NFV Infrastructure management services (IaaS). It has helped us to quickly gain understanding and feel more powerful with respect to virtualization.

What is most valuable?

The three features that I find most valuable are:

  • It is user-friendly.
  • It is scalable.
  • The ease of API use. When you compare it with OpenStack, CloudStack is something that you can deploy faster on because you have fewer components and more services. You can use a single API to get things done, rather than multiple APIs on multiple modules.

What needs improvement?

One area that needs improvement is the stability. It is stable, but there are issues. It is related to the lack of support for an open source product. It comes down to needing more active people in the product's open source user community.

There are release notes with the product, but I would like to see more documentation. For example, it would be nice to have instructions on how to integrate with DPDK (Data plane developer kit) because it would make it much easier.

I would like to see support for native VLAN, and fault-tolerance.

For how long have I used the solution?

Approximately five years.

What do I think about the stability of the solution?

The stability is problematic, in part, because there is no support. It is an open source product, so similar to OpenStack there is community involvement. One challenge, however, is that it is a small community of users compared to OpenStack. There are professional services available by multiple vendors, so you can leverage that if you wish to.

It becomes an issue when there are new problems and you do not have support for them to be fixed. Otherwise, the product is good. If it is working fine then it will continue to work until something changes.

If you are stuck with a problem then it may take between a couple of days and a couple of months to solve it. It may require research, but it is challenging because you do not have a major community of people.

What do I think about the scalability of the solution?

I would say that the product scalability is good. It is very scalable, but it requires some additional effort from the user's side, or the administrator's side, to understand the product well before making changes to the environment. Research has to be done, and a POC may be required.

For example, it is possible to integrate this solution with Ceph Storage or load balancers, and it will handle it, but you have to do some research first. Similarly, if you want to integrate it with a public DNS or an internal DNS, you will have to test it well before integrating it.

We currently have fifteen users, but it is a system administration tool so there is not much customer-centric traffic. This is actually one of the major benefits that you have. Even with fifteen people, doing the same thing or otherwise, it allows you to have your own space without overriding the other person. It allows you to be multi-tenant.

They have zone features that allow you to keep your local environment, so if you want to deploy multiple cloud stacks, you do not need to. You can keep just one cloud stack and integrate with all of the servers at once. This is in contrast to OpenStack, where you have to deploy one OpenStack per region or per area so that all of your computers can be centrally managed.

Our usage will increase as we add more servers, or expand our services.

How are customer service and technical support?

There is no technical support available because it is an open source, community-based product. However, certain people can still provide you with technical support. This technical assistance is a paid service, separate from the community itself. It is a group of experts and I would say that they are good enough. If you don't feel comfortable using the product, or there are stability issues that you frequently see, you can buy professional services.

Which solution did I use previously and why did I switch?

This product has been in use since I joined the company.

How was the initial setup?

It is simple to perform the initial setup. Compared to OpenStack, it is really straightforward and simple. The deployment will take a couple of hours.

You will need at least two or three people to maintain the solution. It is a complex environment, even though it has a very simple GUI. The back-end system, such as the database or the application itself, definitely requires at least four to five good people who are able to handle issues in the CloudStack environment.

This is less maintenance than is required for other solutions, but expertise is still needed.

What about the implementation team?

We handled the implementation in-house.

What was our ROI?

The ROI is there. While there is no cost to the product, there is an infrastructure cost. ROI is realized in time savings, and in community-based products, the major investment is your time. 

If you integrate with other products you can do fault tolerance, too.

The bottom line is that the ROI is there provided you invest your time in it. If you do then you will be well paid for it, because the product will help you to easily grow your environment, and make it scale faster.

What's my experience with pricing, setup cost, and licensing?

There is no license, so the product is free unless you are buying professional technical support services. You need to pay for your infrastructure and hosting charges, but those are the only fees that you are required to bear.

Which other solutions did I evaluate?

We are presently evaluating OpenStack.

CloudStack is faster than OpenStack. The OpenStack solution takes years and years to build your services, whereas CloudStack allows for much faster deployment.

I do not think that we are switching to OpenStack because it is a more complex product.

Another option would be Kubernetes with Mirantis or any other product suite, but we have not evaluated this.

What other advice do I have?

My advice for anybody interested in implementing this product is to do the POC, and don't just go blindly with it. You need to see what the pitfalls are and whether your team can handle it, or not. If they cannot handle it then you should look at other cloud products, such as those that have more support in the community. 

On the other hand, if you are looking for something small, scalable, and easy to deploy, then this is a good solution.

I would rate this product a seven and a half out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Senior System Engineer at a tech services company with 11-50 employees
Real User
Private gateway networking enables customers to connect to their virtual data centers via dedicated, encrypted fiber lines
Pros and Cons
  • "CloudStack’s private gateway networking feature is what enables us to offer utmost security and confidentially to our customers and partners, by enabling them to connect to their virtual data centers via dedicated, encrypted, private fiber lines that never touch the public internet space. Ease of setup and management are certainly important additional benefits for us on the engineering team."
  • "There are some minor things that can be improved even more such as, perhaps, a bit more polishing on the GUI side to catch up with the API possibilities (which are really extensive) but otherwise nothing critical."

What is our primary use case?

We use Apache CloudStack to provide Public IaaS cloud services in Switzerland at two locations. Together with our own fiber optic-based private network, it features guaranteed latencies of under 0.5 ms per 80 km and optical encryption. We offer the highest level of security and confidentiality to our customers.

How has it helped my organization?

Due to much simpler setup (in comparison to other IaaS products), Apache CloudStack has enabled us to achieve a rapid time to market. It helped us exponentially grow our customer base and required hardware, without seriously increasing our in-house engineering efforts. CloudStack’s development community is excellent and has always been very supportive and helpful in solving any problems and it’s always great to be part of this kind of vendor independent community.

What is most valuable?

Being able to completely virtualize a customer’s physical data center and migrate any workload into the cloud, and cover the most complex use cases - while offering high performance and true volume QoS, backed by SSD-based managed storage - is what differentiates it from other IaaS solutions.

CloudStack’s private gateway networking feature is what enables us to offer utmost security and confidentially to our customers and partners, by enabling them to connect to their virtual data centers via dedicated, encrypted, private fiber lines that never touch the public internet space. Ease of setup and management are certainly important additional benefits for us on the engineering team.

What needs improvement?

There are some minor things that can be improved even more such as, perhaps, a bit more polishing on the GUI side to catch up with the API possibilities (which are really extensive) but otherwise nothing critical.

New features are being developed daily and the product is constantly improved with new features and bug fixes. Currently, one interesting thing that is being seriously improved is the redundant virtual router capability, which enables zero downtime for customers during certain maintenance operations and cloud version upgrades.

For how long have I used the solution?

More than five years.

What other advice do I have?

We rate Apache CloudStack a pure 10 out of 10 for its extremely versatile environment, rich feature set that can cover even the most complex customer requirements, and the ease of management.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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it_user881109 - PeerSpot reviewer
Senior Software Engineer - Sr. UI Developer at a consultancy with 201-500 employees
Real User
Helped us showcase our features through process visualization and functional solutions
Pros and Cons
  • "The structuring of the components and isolated environments helped us when using parts of the framework at different levels of product development."
  • "CloudStack helped us showcase our features through process visualization and functional solutions."
  • "A technology upgrade is one item which could be improved upon a lot."

What is our primary use case?

We are developing a software for data centers to ease the process of storage hardware maintenance and providing services.

We needed a framework which supported the basics of our requirements. CloudStack's framework was our first choice.

How has it helped my organization?

As our primary focus was on OS development, CloudStack helped us showcase our features through process visualization and functional solutions.

What is most valuable?

The integration and MVC architecture build are awesome. The structuring of the components and isolated environments helped us when using parts of the framework at different levels of product development.

What needs improvement?

A technology upgrade is one item which could be improved upon a lot.

For how long have I used the solution?

More than five years.

What other advice do I have?

Though the framework is best in its own way, a technology upgrade is lagging.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user840183 - PeerSpot reviewer
Virtualization and Backup Engineer
Real User
Supports every operating system that supports hypervisors, easy to install and manage
Pros and Cons
  • "CloudStack supports every operating system that supports hypervisors, which makes the product more attractive, compared to vCloud Director or Azure."
  • "It is very easy to install and manage. It has the all modules in one node, unlike other software (OpenStack). The product allows a customized look and feel, and the ability to add custom workflows."

    What is our primary use case?

    CloudStack is an open-source platform for deploying infrastructure as a service (IaaS). Our company uses it to offer IaaS to companies who want to have public, private, or hybrid cloud.

    I implemented this platform in two companies in Colombia. It was used to offer our customers a portal where they could create servers easily, safely, and have stable performance. I worked with different hypervisors and installed CloudStack in different operating systems. The integration is excellent. We had three zones in the platform for specific countries, approximately four pods and 10 clusters with VMware and XenServer hosts, and more than 500 virtual machines in production.

    How has it helped my organization?

    Customers were very happy with how easy it is to create a VPN site-to-site or a NAT, deploy a new virtual machine from a template, take a Snapshot, or clone a VM.

    What is most valuable?

    • CloudStack supports every operating system that supports hypervisors, which makes the product more attractive, compared to vCloud Director or Azure.
    • It is very easy to install and manage.
    • It has the all modules in one node, unlike other software (OpenStack).
    • The product allows a customized look and feel, and the ability to add custom workflows.

    What needs improvement?

    The product has evolved a lot since the first versions in which it was very complicated to do version updates, and had various problems.

    For how long have I used the solution?

    Three to five years.

    What do I think about the stability of the solution?

    No problem, the platform is very stable.

    What do I think about the scalability of the solution?

    The platform has some problems, but this is due to restrictions of the hypervisor. For example, it's not possible to augment the disk core in VMware or reduce vCPU with the VM running.

    How is customer service and technical support?

    We had support with Citrix and Shapeblue. Currently we only use the CloudStack community.

    How was the initial setup?

    The initial setup was easy with the support of a partner.

    What other advice do I have?

    I recommend that you initially consider what solution or cloud product you require. Then, if you are looking for a stable product that is easy to install with a lot of documentation, a portal that is very easy to understand and manage and that can be modified, you should use CloudStack.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    it_user153084 - PeerSpot reviewer
    Cloud Architect at a tech consulting company with 51-200 employees
    MSP
    Centralized management design scales well, but lacks support for third-party vendors
    Pros and Cons
    • "It works, and pretty much always has. Reliability and support for enterprise features, with a multi-tenant interface, makes CloudStack a very compelling solution."
    • "Key features include stability, centralized management design that scales well, and transparent interoperability with different hypervisors and manufacturers.."
    • "Lack of support for third-party software vendors such as Veeam and Zerto creates limitations on comprehensive offerings which would include backup and disaster recovery."

    What is our primary use case?

    Legacy support for a previous CloudStack environment.

    How has it helped my organization?

    It works, and pretty much always has. Reliability and support for enterprise features, with a multi-tenant interface, makes CloudStack a very compelling solution.

    What is most valuable?

    • Stability
    • Centralized management design that scales well
    • Transparent interoperability with different hypervisors and manufacturers

    We also have OpenStack in production, but many of our staff members prefer CloudStack for the reasons mentioned above (less complexity, less failure-prone). There are reasons we use both though – different workloads on different systems.

    What needs improvement?

    Lack of support for third-party software vendors such as Veeam and Zerto creates limitations on comprehensive offerings which would include backup and disaster recovery.

    For how long have I used the solution?

    More than five years.

    What do I think about the stability of the solution?

    We had some issues with XenServer an OVS, but that wasn’t really a CloudStack problem.

    What do I think about the scalability of the solution?

    No scalability issues. CloudStack has actually scaled quite well for our needs.  Even though it’s more monolithic in design compared to OpenStack, we have had no issues scaling, and it actually scales with far less complexity as a result.

    How is customer service and technical support?

    Community support is very good, but after Citrix divested CloudPlatform to Accelerite, commercial support was absolutely atrocious. We actually investigated third parties like ShapeBlue because the support from Accelerite was so bad and made the decision to part ways with Accelerite completely when our contract was up for renewal.

    How was the initial setup?

    Complex, but all clouds are complex so that is to be expected. I and one other community member actually write a bunch of documentation for first-timers to help them through the process, because the networking always threw everybody.

    What's my experience with pricing, setup cost, and licensing?

    Obviously OSS is free, so you can’t beat that when it comes to price. For the commercial support options, they are extremely fair for quality of the solution.

    Which other solutions did I evaluate?

    Yes, we evaluated other solutions, and we run CloudStack along with OpenStack in two different environments for different reasons. In general, my preference is for CloudStack because it is less complex, has fewer moving parts and has demonstrated better stability for our needs.

    What other advice do I have?

    I have used it for close to eight years, since Cloud.com, prior to the Citrix acquisition.

    Get commercial assistance from an experienced consultant who has deployed it before. Choices made early on in a cloud deployment can lock you into a design that may be undesirable in the future, but near impossible to change if implemented incorrectly early on.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    it_user842943 - PeerSpot reviewer
    Senior System Analyst at a tech services company with 10,001+ employees
    Real User
    APIs enable customizable cloud creation, but zones need to be more stable
    Pros and Cons
    • "​You can build your own cloud and make it customizable with APIs​."

      What is our primary use case?

      Development and test environment for customer.

      How has it helped my organization?

      We saved on cost of hardware.

      What is most valuable?

      You can build your own cloud and make it customizable with APIs.

      What needs improvement?

      The zones need to be more stable. During moving and first deployment there were a lot of issues.

      For how long have I used the solution?

      Three to five years.
      Disclosure: My company does not have a business relationship with this vendor other than being a customer.
      PeerSpot user
      it_user842946 - PeerSpot reviewer
      Lead Linux Systems Administrator
      Real User
      Simple to stand up, does not restrict us just one hypervisor
      Pros and Cons
      • "The API with CloudStack made integration into various external facing web applications simple enough."
      • "CloudStack is simple to stand up and get off the ground in a hurry. Its centralized design allows for easier troubleshooting when compared to OpenStack. Out of the box, it’s very well suited for white labeling and IaaS."
      • "The back-end database design is simple and straight forward. The user interface is designed with external users in mind. Billing is relatively straightforward with this product. Not being restricted to just one hypervisor was nice."
      • "Accounts, domains, and user accounts are set up with public cloud in mind, not private."
      • "The numerous, multi-layered drill-down menus make it difficult to find one simple knob to turn."

      How has it helped my organization?

      The account concept and usage database made billing integration straight forward. The API with CloudStack made integration into various external facing web applications simple enough. In my experience, customers appreciated the console proxy for initial set up and emergency situations.

      We made money off of it. For our customers, it enabled them to spend a lot less money when compared to a full-blown infrastructure implementation, without drudging through the complexity of AWS.

      What is most valuable?

      • CloudStack is simple to stand up and get off the ground in a hurry.
      • Its centralized design allows for easier troubleshooting when compared to OpenStack.
      • Out of the box, it’s very well suited for white labeling and IaaS.
      • The back-end database design is simple and straight forward.
      • The user interface is designed with external users in mind.
      • Billing is relatively straightforward with this product.
      • Not being restricted to just one hypervisor was nice.

      What needs improvement?

      With all that simplicity come limitations that need to be understood and planned for:

      • Accounts, domains, and user accounts are set up with public cloud in mind, not private.
      • The numerous, multi-layered drill-down menus make it difficult to find one simple knob to turn. It’s still easier to use than the competition but it used to be even simpler, in older versions of CloudStack.
      • Cloud routers have always been lacking. They’re fine for public cloud applications but again, for private enterprise use cases, object-based firewalls are pretty important for large, complex set ups. If that sounds like too much of a lift, a description field would be a good Band-aid.

      For how long have I used the solution?

      More than five years.

      What other advice do I have?

      I’ve used, managed, and integrated it for about seven years in three different mid-sized companies. I started using CloudStack before Citrix acquired Cloud.com.

      Disclosure: My company does not have a business relationship with this vendor other than being a customer.
      PeerSpot user
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