Citrix SD-WAN [EOL] Reviews

Our primary use case is to improve reliability and prevent downtime in the event of a line failure. 

The most valuable feature is its reliability.

I would like to see support for additional reporting.

I have been using Citrix SD-WAN for four years.

The stability is excellent.

This product is really good in terms of scalability. We have about 300 people who are benefiting from it, spread out over several branches. Our users do not directly interact with it, although it provides backend support for them.

At this point, we do not expect to increase our usage.

We have been in touch with technical support in the past and Citrix has provided very good support whenever we've needed it.

We did not use another similar solution prior to this one.

The initial setup was really straightforward. Our deployment took place over about six months, deploying to one branch at a time.

We used a third-party integrator for implementation and deployment.

In summary, this is a very good product and one that I recommend.

I would rate this solution a ten out of ten.

On-premises

We are a solution provider and this is one of the products that we implement for our clients.

One of the use cases was as an optimizer in a low-bandwidth area where I wanted to replace the MPLS connection.

The most valuable feature is security, as it gives me the port bindings that cannot be accomplished using other solutions.

This solution gives me IPv6 layering over IPv4, which is helpful for some environments.

The documentation is very good.

I would like to either see the price reduced or have it packaged with other products to give better value for the money. For example, other solutions have multiple services embedded in their appliance, which gives better value.

I have worked with NetScaler SD-WAN in several projects over the past three years.

This is a stable and mature product. We have few admin support cases and the maintenance is very limited.

This solution scales out well. We generally work with large business and enterprise-level organizations.

The technical support from Citrix is very good. If I am stuck while performing a setup, I can get immediate support while I am on the call.

I have also work with similar solutions from Riverbed. I found that the documentation and support from Citrix were better.

Setting up is a little bit complex. It is definitely not done with the click of a button.

For us, it normally takes about a week to understand the requirements and deploy it.

As NetScaler is now, I find it quite pricey.

My advice to anybody who is considering this product is to first understand the business and the requirements. No solution should be purchased in haste. I have seen businesses with proper tools but they don't know what to do with them.

I would rate this solution a seven out of ten.

We primarily use the solution for network latency authentication.

I don't have the level of detail to discuss the most valuable features of the solution. It doesn't come into my area of focus.

The scalability and stability are quite good in general.

I don't have too many details about what is lacking in the solution as I don't work with the solution in depth.

The initial setup could be a bit easier.

When it comes to networking from NetScaler, we have a continuous challenge in terms of getting and using other software.

We've been using the solution for over two years now.

The stability of the solution is good.

The scalability of the solution is fine. It scales much better when companies choose to use the cloud.

We normally contact technical support. We maintain different customer's clouds so we're constantly working with specific technical solutions and support. They are very good. We have a good relationship with them and have had good interactions overall.

We didn't previously use a different solution.

The initial setup is not that easy. We needed assistance with the initial installation.

We had assistance from consultants who helped us with the implementation of the solution. We've had a long working relationship with them and are quite satisfied with the level of service they've provided to us.

I don't have enough information on the pricing or what our company pays in order to discuss licensing in any great detail.

We're using an older version of the solution, not the newest version.

We use the on-premises deployment model.

We don't use the solution ourselves, rather, we provide services to our clients.

We're testing it for a client right now. Whether the client will ultimately go with the solution is up to them.

Our company always promotes NetScaler, and for that reason, I'd give it a ten out of ten.

For the load balancing of the application is for load balancing and as a VPN gateway. 

We have a requirement where only the users who have a company laptop are connected to the system only using a VPN. We hand out the authority based on whether or not users have the company laptop or they can be converted by a company using the EPA, we can check if the laptop is in the domain or not. 

The VPN and the load balancing are the most valuable features. 

The reports need to be improved. We need to have them customized but they don't have that right now. I would like for them to have better system predictions. My system may be working fine right now but after making some changes, that can change and I would like to know about it. 

I would like to see better reports. 

One to three years.

It's been three years we have deployed this product and I have not had any downtime or any issues with the product. The product is stable.

We can upgrade easily using the license. 

There are 20,000 users that are connecting to my boxes because my websites, and other applications are posted on the NetScaler box only. We only require two people for maintenance. One is the administrator of the network and the other person is monitoring it. One is the administrator and the other is the engineer. 

Support-wise, they're good. 

We were using another solution but it had limitations and a lot of downtimes. That's when we changed the product.

The initial setup was straightforward.

Licensing is good. I don't have any issues with the rationing of it. 

Pricing-wise, it is a little bit high compared to the other products which are the market right now. Because of the stability and availability of the product, I am fine with the price, but it's a little bit on the high side compared to the other products.

We also looked at Cisco Load Balancer and Radware. We did the PoC and we found the scale was good, so that's why we bought NetScaler.

My advice is that if you want to implement NetScaler make sure to get Citrix support for help.

I would rate it an eight out of ten. I took off two points because of the bad deployment. 

It would have to be the HDX WAN Optimization and Application Acceleration.

Ability to deliver content / applications over XenApp/XenDesktop to remote sites with Satellite links.

Optimization of CIFS traffic and its integration with Windows (ie. Branch Repeater with Windows or CloudBridge WS).

Our current project is still ongoing, its been at least 4 years.

Anyone who leverages any Citrix product should consider a TRM agreement.

We do have Riverbed appliances as well that performs a similar function.

<ul> <li> Analyze your WAN traffic and usage first (ie. look at Latency, Round Trip Time etc)</li> <li>Analyze your applications and users</li> <li>Conduct a PoC to compare performance with and without acceleration</li> <li>If you only take into consideration its features and capability, it is definitely one of the better products available in the market to date.</li> </ul>

CIFS optimisation is really good and benefits are realised if using ICA also.

Using solutions like this reduces the increase on Telco bandwidth - inter site optimisations and using the accelerator software for mobile users can be of great assistance too.

The configuration is less than intuitive and it's important that the network is fully mapped out before trailing this.

I am an integrator so I have configured and used this in 5 companies to date.

Initial configuration can be problematic.

None.

Assuming the network is fully discovered, this scales really well.

Customer Service: Not great - the first line support for this product is pretty much nil.Technical Support: Kind of relating to my comment above - plenty of people will sell you the product but you really need a skilled resource that has done this before - its not a product you want to learn while you are deploying it.

No, but I have done POCs on the Riverbed and Bluecoat appliances before recommending CloudBridge.

If full understanding is held of the network, it is pretty self explanatory if you have a network background.

I am an integration consultant so I was effectively the implementer that Citrix used (as a 3P).

One of my clients has capped their Telco costs (so the ROI is really the Telco growth savings).

Varies from client to client.

Understand your network back to front. Make sure that your firewalls are well documented and that the network appliances in the company are well documented.