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Integratdbf1 - PeerSpot reviewer
Senior Network Security Engineer at a tech services company with 501-1,000 employees
Real User
A faster solution than we had, but the setup is non-trivial and the monitoring could be improved
Pros and Cons
  • "The most valuable feature is the data center communication."
  • "I would like to see more troubleshooting apps."

What is our primary use case?

This solution is used in our data center.

How has it helped my organization?

This solution is faster than what we had previously.

What is most valuable?

The most valuable feature is the data center communication.

What needs improvement?

I would like to see more troubleshooting apps.

There should be more and better SNMP monitoring.

Buyer's Guide
Cisco ACI
June 2025
Learn what your peers think about Cisco ACI. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
857,028 professionals have used our research since 2012.

For how long have I used the solution?

Six months.

What do I think about the stability of the solution?

The stability of this solution is pretty good.

What do I think about the scalability of the solution?

In terms of scalability, this solution is pretty good.

Which solution did I use previously and why did I switch?

I was not involved in the process of selecting this solution. Rather, I performed the setup.

How was the initial setup?

The initial setup of this solution is semi-difficult. There is a learning curve.

What other advice do I have?

My advice to anybody implementing this solution is to jump in with both feet!

This biggest thing that I learned when using this solution is T-Panel.

I would rate this solution a six out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
PeerSpot user
Sr. Voice Engineer at SGWS
Real User
A time-saver that allows us to work more efficiently
Pros and Cons
  • "This solution allows you to do everything quicker and more efficiently."
  • "The CLI needs to be improved."

What is our primary use case?

Our primary use for this solution is centralization.

How has it helped my organization?

This solution has improved the way we operate because it is a time-saver.

What is most valuable?

This solution allows you to do everything quicker and more efficiently.

What needs improvement?

The CLI needs to be improved.

What do I think about the stability of the solution?

This product is pretty stable. 

What do I think about the scalability of the solution?

The scalability is really good.

Which solution did I use previously and why did I switch?

We did not use another solution prior to this one.

How was the initial setup?

Our setup is still in progress.

What about the implementation team?

We used an integrator to assist us.

What other advice do I have?

This is a solution that I would recommend.

I would rate this solution a ten out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Cisco ACI
June 2025
Learn what your peers think about Cisco ACI. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
857,028 professionals have used our research since 2012.
Lead Network Engineer at a consultancy with 10,001+ employees
Real User
Has improved the static configuration of our data center switching environment, but it's hard to manage 
Pros and Cons
  • "It's improved the static configuration of our data center switching environment. But it's added some challenges to our ability to operationalize it and make it easier for people to manage."
  • "So far we've had very few issues, a couple of routing things that were glitches within ACI."

What is our primary use case?

The primary use case for Cisco ACI is for managing our data center and network switches. We will use it for the whole data center environment eventually.

How has it helped my organization?

We are still growing it in our main data center. We haven't even expanded it to our recovery data center yet. As far as managing a static environment, so far, it's been great. When it comes to adding in new changes and new things, that's where we're going to have some challenges. Cisco ACI is difficult both technically to build it out and then operationally to manage.

It's improved the static configuration of our data center switching environment. But it's added some challenges to our ability to operationalize it and make it easier for people to manage. 

What is most valuable?

The good side of it is being able to control your network switching and routing in the data center from a single control point.

What needs improvement?

I don't have any new features that I need in Cisco ACI yet because we're still learning and making it work in our environment today. I don't have anything new. 

The one big challenge with it is Cisco going from a perpetual license model to a licensing model that is renewed every year. You pay a large fee to use stuff like this. That to me is one of our challenges.

Making training more available for all of our employees and not even at a cost would help. If you want this to be deployed to all the data centers everywhere it's got to be something that everyone can sit down and get training on. 

If you're going to try and operationalize it amongst existing staff members and even up-coming ones, it's not a simple thing to sit down and learn. 

I've been doing this for thirty-five years now. It's one of the most difficult things I've had to sit down and learn myself.

What do I think about the stability of the solution?

With the stability so far we've had very few issues with Cisco ACI. A couple of routing problems that were glitches within ACI. Other than that, the environment is stable and we like it.

What do I think about the scalability of the solution?

Scalability is great in a Cisco ACI environment. But when you're migrating from an old data center into ACI, there are some challenges. 

In all the people that manage it, most are just trying to throw entire networks with multiple environments on them into ACI. It's good but it also has a lot of challenges for us.

How are customer service and technical support?

Technical support is good but limited because Cisco ACI is so new. There's a lack of expertise on the support side. You need to get the right engineer on the call when you're having a problem.

How was the initial setup?

The initial setup of the Cisco ACI is straightforward but also complex. Once you have designed how you're going to deploy it, i.e. your naming conventions and how you're going to configure things, it is standardized. 

That part of it is standard and easy to deploy. It's coming to that point where you've got the complexity of your naming conventions and all those things stood up properly that is hard.

It's only this engineer that we hired with a great mind who could make it work for us.

What about the implementation team?

We relied on an engineer who we hired on a contract side but was well versed in a lot of things. He had not done an ACI in deployment. Between him and our dedicated Cisco support engineers, we were able to stand it up without too many issues.

Which other solutions did I evaluate?

The number one reason we chose it was that eventually, we will doing some sort of SD (Software Defined) access. When a user gets on the network and they connect, they'll have a persona. We'll know who they are. We'll know what to allow them into. A lot of that'll be controlled through ACI on the data center side.

We didn't have SD access. We're still going in that direction. It's going to be a while.

What other advice do I have?

On a scale of one to ten, I would rate this product in the five to six range. It is a good product. It will be solid as it matures. It's technically challenging for anyone.

One guy has stood up most of our environment. We are trying to use him to train all the rest of our staff. But it's a slow process. 

Understanding how to get in under the hood and make ACI work is not a simple task unless you're in and out of it regularly. Even the gentleman who installed it and works on it most of the time has to go back and play with it on his own before he makes changes. 

Just to remember how things are done is difficult because it's got a lot of uniqueness to it in the way things are deployed.

Anyone using Cisco ACI should know what their direction is. How much money do they have to spend? Then I could sit down with them and tell them whether ACI would the best solution or not for what they are doing. 

I don't think ACI is for everyone. It's for larger data centers that are going down this path of SD access. I am sure there are competitors out there now. We're just not looking into them because we already have ACI deployed. That where we're at now.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
NetworkM787d - PeerSpot reviewer
Network Manager at a university with 501-1,000 employees
Real User
Integration with vCenter saves us time and effort
Pros and Cons
  • "The integration with vCenter means that when I create something on the network, it only has to happen one time instead of many times for our many virtual hosts."
  • "There should be an alternative "ACI Light" solution for smaller-sized enterprises."

What is our primary use case?

We use this solution for our data center infrastructure. We are a small, private university, supporting a mix of cloud and on-premise applications.

How has it helped my organization?

This solution saves us time. The integration with vCenter means that when I create something on the network, it only has to happen one time instead of many times for our many virtual hosts.

What is most valuable?

The most valuable feature is the integration with vCenter, as it makes it easier for the systems and network to interoperate.

What needs improvement?

I would like to see simpler contract building, engineering, and architecture.

There should be an alternative "ACI Light" solution for smaller-sized enterprises.

For how long have I used the solution?

Three years.

What do I think about the stability of the solution?

This solution has been very solid. We've had no problems in the three years that we have been using it.

What do I think about the scalability of the solution?

We haven't really grown or changed the network since this solution was installed, so I cannot comment on scalability.

How are customer service and technical support?

Technical support for this solution is great. The ACI guys have been some of the best technical support people that I've worked with at Cisco. They just seem to know things better than the other groups within their support infrastructure. 

How was the initial setup?

The initial setup of this solution is complex. Our environment is not very complex, but the product itself is very complex. It takes a lot of steps to configure.

What about the implementation team?

We used a partner that Cisco recommended to assist us with the implementation. 

We were one of the first implementations, and I think we were used at the lab during our installation. Some of the things that you learn over time were not known, so it could have been done better.

What was our ROI?

We have seen partial ROI. However, that is probably more our fault than the product's fault because we haven't leveraged the tools that are there.

Which other solutions did I evaluate?

Three years ago when we were starting with this process, the industry said that software defined networking was the way we had to go. At the time, this is the only solution that was available.

I was one of the proponents of this solution.

What other advice do I have?

My advice for anybody considering this solution is to really look at the size of your organization. Ours is kind of in the middle in terms of size, between large and small. So, ACI may be a little bit of overkill for the size of the shop that we have. If you have a large organization then it's a good product. If, on the other hand, you are a little shop, it is probably more than you need.

This is a good solution, but no product is perfect.

I would rate this solution an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
NetworkEb520 - PeerSpot reviewer
Network Engineer at a hospitality company with 10,001+ employees
Real User
Offers valuable unified fabric features and has good customer service
Pros and Cons
  • "The most valuable feature is the unified fabric."
  • "More how-to videos and instructional information is required."

What is our primary use case?

Our primary use case for the Cisco ACI solution is the data center.

How has it helped my organization?

This product has improved our organization through automation.

What is most valuable?

The most valuable feature is the unified fabric.

What needs improvement?

I recommend to customers that they meet a knowledgeable vendor to help them with it.

How are customer service and technical support?

Cisco ACI customer service is very good.

Which solution did I use previously and why did I switch?

Cisco ACI was sold to us. Everybody is using it now.

How was the initial setup?

With the initial setup of Cisco ACI, it is new, so you need to make sure issues pop up. You have to work through those issues. I would like to see included how-to videos.

What about the implementation team?

We went with a consultant, i.e. a third party vendor: HCL. They're very good.

Which other solutions did I evaluate?

Arista was one of the main alternatives that we evaluated.

What other advice do I have?

On a scale of one to 10, I would rate this product at an eight based on everybody else's experiences. It's pretty good. I don't have a full review.

More how-to videos and instructional information is required. We need to simplify it.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
DataCent582b - PeerSpot reviewer
Data Center Implementation Engineer at a consultancy with 1-10 employees
Consultant
Our clients can implement one tool and have a unified visual picture of the health of the network
Pros and Cons
  • "In a very general way, the ease of access, ease of use, and ease of connecting the system is a valuable feature in itself. The solution doesn't really increase detection rates as that is not what it was created for. Threat prevention comes in from other devices that might be connected into the Cisco ACI that monitors external traffic. It maintains what end-of-life products would be doing and offers other opportunities to unify solutions."
  • "Figuring out how to implement the product for clients is the area we struggle with the most every day. Perhaps an enhancement would be artificially intelligent solutions, but that would be further down the road."

What is our primary use case?

We implement customized Cisco ACI for our clients as a networking solution for a variety of purposes.

How has it helped my organization?

My organization specifically implements Cisco ACI for other companies, so the product is basically our business model.

For clients, a visible GUI dashboard provides a unified view of the network. In order to do that before, clients may have had to implement multiple tools depending on the structure of the network. Now they can implement one tool and have a unified visual picture of the health of the network.

What is most valuable?

In a very general way, the ease of access, ease of use, and ease of connecting the system is a valuable feature in itself. The solution doesn't really increase detection rates as that is not what it was created for. Threat prevention comes from other devices that might be connected to the Cisco ACI that monitors external traffic. The ACI solution maintains what end-of-life products would be doing and offers other opportunities to unify solutions.

What needs improvement?

There has not been a single implementation we have done where the client wants to use all the features that are in the product currently. Contemplating new features seems out of order. Every product can benefit from new features as long as they are desired and add functionality that is useful. Most of the features that are there now are good and Cisco is doing a really good job at staying ahead of the curve with their competition. They are implementing new features before companies are even ready to use them or know that there might be a need for them.

Figuring out how to implement the product for clients is the area we struggle with the most every day. Perhaps an enhancement would be artificially intelligent solutions, but that would be further down the road.

What do I think about the stability of the solution?

The product itself is very stable. As long as it is deployed with care and solid core objects it will remain stable.

What do I think about the scalability of the solution?

The solution is extremely scalable in ways that pure hardware solutions were incapable of.

How are customer service and technical support?

I think the customer service is really good. I call Cisco any time and I can usually get someone to help me with whatever I need at whatever time I call.

Which solution did I use previously and why did I switch?

A portion of Cisco's equipment is going end-of-life. Most of the companies that we implement for are using Cisco Nexus 7K, 5K, 2K so they have 752 implementations and some of their 7K's are going end-of-life. The newer equipment that's becoming available is cheaper. Sometimes Cisco will essentially give it away.

How was the initial setup?

Initial setup can be straightforward or complex depending on who you're implementing the solution for and what they want to do with it. If the client's network is extremely complex, they have a lot of different things that can bring information into and out of their network. Implementation can become significantly more complex as there is more to consider. If the client's network is really simple, then the deployment is straightforward.

We do sometimes experience some issues with integration and in trying to satisfy some of the things that the client wants to do. There are some hidden issues that don't surface until you implement the solution in the network. Some of the issues are client-facing where the client causes the issues. In other words, the issues are not necessarily a problem with the system.

You still have to spend time to try to go through everything and make it work optimally. When you are implementing new features, there's almost always a learning curve if the features are not performing with objects that have already been built.

What about the implementation team?

We are the integrator and reseller, so the implementation is always excellent and the expertise is superior.

What was our ROI?

I think it has a fairly good time to value. While it takes time to implement, once it's implemented the ability to make changes and adopt new functionality to the system becomes very easy. That saves more money over time because changes are implemented using fewer internal resources.

I've seen some ROI for clients. Clients don't normally share that information with me, but I see how clients have benefited from implemented ACI and how the speed of implementing changes on their network improves over time. The ability to quickly make changes in the network is the biggest benefit that I've seen.

What's my experience with pricing, setup cost, and licensing?

We don't license the products ourselves. The clients that we implement for also license it with Cisco.

As it stands right now, the licensing structure hasn't been fully fleshed out for ACI. So, if Cisco hasn't fully fleshed it out, I'm not sure what the cost is going to be yet.

What other advice do I have?

I would rate the solution as a nine out of ten. It is a great product, but there are issues with it. It's not perfect and it would have to be to get a ten. The issues that are there are easily mitigated but that also requires effort.

The analytics are pretty good. The built-in dashboard essentially provides analytics out of the box. There are other plug-ins that you can use to make the solution work better for you as a company. You have the option of developing other tools and utilities to use with it because it's an API.

When you are first building the system, it takes longer because you have to build all the objects that you expect to reuse. But because you're building reusable objects it makes adding other functionality easier because of the simple fact that you've already built those reusable objects. When you're doing new things it gets easier.

I think one thing that most people do is avoid reading manuals for anything. Read, read, read and consider doing research. Not all the information you find will be good, but you will discover things you don't know.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
PeerSpot user
Network Engineer at a computer software company with 51-200 employees
Real User
Offers a simple dashboard that can connect all of my devices
Pros and Cons
    • "My complaint about this is: We purchased the ACI gear, but to do monitoring, to do stats, to do telemetry statistics, etc. we have to purchase another product from Cisco."

    What is our primary use case?

    Our primary use case for Cisco ACI in our company is to have a central point to manage our network and to do API automation. Those are the two main focuses to automate.

    How has it helped my organization?

    Currently, we're still doing a POC on Cisco ACI. We haven't made the transition. It's a huge jump from what we currently have in our network to the ACI. We're still evaluating it. 

    We've already purchased the gear, but we still need more training. We already purchased all the hardware for the production environment. 

    We want to keep on training before we make the migration phase.

    What is most valuable?

    The most valuable feature of the solution is having a central point to log in. I have a simple dashboard that has all my devices connected. That is what I'm looking for.

    What do I think about the stability of the solution?

    For stability, it seems fine. I have no complaints about that.

    What do I think about the scalability of the solution?

    It's easy to keep adding. You have a set where you just add another leaf to your ACI fabric. 

    I can scale quite easily. Just add another leaf to my ACI fabric. It seems straightforward.

    How are customer service and technical support?

    I've not used the technical support. I've been working with our Cisco reps and a few professional service providers. They are amazing, number one. 

    Their main office is walking distance from my company's office. I can just walk over and complain. It's good having face-to-face relationships.

    Which solution did I use previously and why did I switch?

    We are a Cisco shop. Right now, SDN is a buzzword. The next evolution for our company is to have an SDN network. Since we're a Cisco shop, it's ACI.

    We've been a Cisco shop since day one.

    How was the initial setup?

    The initial setup is not straightforward at all. Cisco just released a document that tells you how to set it up, but before that, it was overwhelming. 

    To set up, Cisco ACI takes months. There are so many features and you're too scared. They did release a pdf that shows you a step through, i.e. how to set up your ACI fabric. Before that, there's just bare-bones information for something so expensive. It was kind of funny. They just released it.

    My complaint about this is: We purchased the ACI gear, but to do monitoring, to do stats, to do telemetry statistics, etc. we have to purchase another product from Cisco. 

    I would ask from Cisco when we purchase the hardware if some of these features could be built in the purchase. Now I'm dissatisfied that I have to purchase this to do basic monitoring. It should all be built in.

    Which other solutions did I evaluate?

    We did not evaluate other options because we'd have to reevaluate what we currently use for Cisco. None of our staff is trained for anything but Cisco. Cisco was the only product we looked at.

    What other advice do I have?

    On a scale of one to ten, I would rate Cisco ACI with a nine. Some of the features should be built in. If you think you know ACI, you don't. Get more training.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Infrastr4106 - PeerSpot reviewer
    Infrastructure Engineer at a financial services firm with 201-500 employees
    Real User
    An easier way to manage segmentation and optimize existing hardware
    Pros and Cons
    • "Cisco ACI can separate networks with a buoy interface. That is the most valuable feature."
    • "I wish that if I had to open up an additional tab, I wouldn't have to log in every single time."

    What is our primary use case?

    Our primary use for Cisco ACI is to separate networks that don't want to talk to each other except for set work.

    How has it helped my organization?

    We are setting up a whole dev environment. Some of us are purchasing separate hardware. We can optimize our existing hardware by realizing ACI.

    What is most valuable?

    Cisco ACI can separate networks with a buoy interface. That is the most valuable feature.

    What needs improvement?

    I wish that if I had to open up an additional tab, I wouldn't have to log in every single time. That would be a feature I would like.

    For the licensing model of the system, I still have not gotten another update after eight months. It's telling me I'm not licensed even though I'm told I am by my reseller.

    What do I think about the stability of the solution?

    The stability of the solution looks good. The only roadblock is that it is a big change to Cisco networking.

    What do I think about the scalability of the solution?

    The scalability of the solution I cannot rate at this time since I just started.

    How are customer service and technical support?

    I haven't had to work with Cisco's tech support too much yet. I've been using professional services.

    How was the initial setup?

    The setup was in the middle. It was straightforward as to what we were doing. Since ACI is a new technology, we had to make sure we didn't start too far apart. I didn't want to break anything. That made it complex.

    What about the implementation team?

    We used two integrator reseller consultants for the deployment: SHI and BTA. Our experience with them so far is good. Next time, I would want to work with all of the professional services more together.

    Which other solutions did I evaluate?

    I wanted an easier way to manage segmentation. Cisco offered this and this is also what the resellers were showing me as well. That this was going to be the future of the system. 

    Cisco was the main vendor that I chose. We were also looking at Juniper and HP, but they did not have a similar situation. It was kind of a no-brainer.

    What other advice do I have?

    On a scale of one to ten, I would rate Cisco ACI at eight.

    If you purchase Cisco ACI, make sure you understand exactly how you're going to put it in because it's not going to be easy to work with.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user