Pre-sales Engineer at a tech services company with 10,001+ employees
Reseller
Building the ACI Fabric is its most valuable feature
Pros and Cons
  • "Building the ACI Fabric is its most valuable feature."
  • "It needs to be able to function on the cloud."

What is our primary use case?

It is used in data centers.

How has it helped my organization?

It gives us a new way of providing the network.

What is most valuable?

Building the ACI Fabric is its most valuable feature. 

What needs improvement?

It needs to be able to function on the cloud.

Buyer's Guide
Cisco ACI
April 2024
Learn what your peers think about Cisco ACI. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
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What do I think about the stability of the solution?

I am not using it day-to-day at the moment. My impression is it is working fine.

What do I think about the scalability of the solution?

On paper, it scales.

What about the implementation team?

We did the deployment.

What other advice do I have?

Start now with this technology.

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller.
PeerSpot user
IT Network at a healthcare company with 201-500 employees
Real User
We get faster deployments of network policies based on applications that we provide
Pros and Cons
  • "The centralized management of the entire network data center, in this case with ACI, is the most valuable feature. By having access to some powerful APIs you can build your own tool to speak to the ACI controller, then with that, you can deploy things really fast. Having the option to build your own tools and then using the centralized management of the ACI to push the configuration to the network devices is very valuable."
  • "The error messages should be improved. Sometimes we want to remove an error message so we acknowledge an error and we would then like to remove it but there's no real way of doing that. If we need to do it, we need to open a tech case. That could use improvement."

What is our primary use case?

The primary use case for this product is to enhance the speed of certain tasks in the network. We get faster deployments of network policies based on applications that we need to provide.

What is most valuable?

The centralized management of the entire network data center, in this case with ACI, is the most valuable feature. By having access to some powerful APIs you can build your own tool to speak to the ACI controller, then with that, you can deploy things really fast. Having the option to build your own tools and then using the centralized management of the ACI to push the configuration to the network devices is very valuable.

What needs improvement?

The error messages should be improved. Sometimes we want to remove an error message so we acknowledge an error and we would then like to remove it but there's no real way of doing that. If we need to do it, we need to open a tech case. That could use improvement. 

What do I think about the stability of the solution?

From my experience, it seems like a really stable product. The only thing that concerns me a bit is the fact that you have a lot of errors. It gives you a lot of error messages and they mostly don't really influence the functionality, so it still works. It just notifies that there is some misconfiguration and I think it will scare people with these kinds of messages that don't really have an influence on the functions. Operating the ACI fabric is a concern I have. 

What do I think about the scalability of the solution?

I have seen the guide for scalability and I think it's great. I have no complaints. 

How are customer service and technical support?

We had some problems so we opened a tech case and we got help. We could do the things we couldn't do so their support is great.

Which solution did I use previously and why did I switch?

Everyone is getting faster and if you want to compete with other companies then you have to bring services to your customers that are at the level of the other companies. ACI is a way of doing things faster by automating. That's the reason why we have it in our company. We chose Cisco because it was based on certain conditions that had to be met, and of course, also because of the price. It was the best product in terms of price and what comes with it.

How was the initial setup?

At first, the setup was really complex because we did everything with the GUI first. We had to figure out how to do that and it was frustrating because we had a lot of errors which didn't really tell us anything because we're used to other kinds of messages from the old school networking. That was kind of frustrating but then once we got it, it got easier. Now, there are new challenges that we are facing when we want to do certain configurations but it totally gets better with the help of online communities.

What about the implementation team?

We have someone coming from Cisco once a week. We ask him questions and he helps us integrate this new technology in our company.

What other advice do I have?

I would rate it an eight out of ten. Not a ten because of the error messages. In order to get to a ten, they need to have a better way of telling if something is really important. They shouldn't have the message in the same window or in the same menu, they should be separated. The guys who looks at it should be able to tell really fast if it's a problem they have to look at right away or if it has time. Also, they should have the option to delete the messages if you acknowledge them and don't want to see them anymore. 

Advice I would give to someone considering this solution would be don't be too frustrated about trying to do certain things because it needs time and you need to learn the GUI and what it does in the background. Take the time and ask the community or ask a Cisco employee to help you integrate and then with time it will get better.  

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
PeerSpot user
Buyer's Guide
Cisco ACI
April 2024
Learn what your peers think about Cisco ACI. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,924 professionals have used our research since 2012.
Sr. IT System Administration at a government with 10,001+ employees
Real User
The Call Manager is useful, but pre-deployment technical support needs improvement
Pros and Cons
  • "The most valuable feature of the solution is the Call Manager."
  • "I think that technical support tickets should be escalated sooner."

What is our primary use case?

We have purchased this solution for our network, but we have not deployed it yet.

What is most valuable?

The most valuable feature of the solution is the Call Manager.

What needs improvement?

Technical support needs improvement. I can get stuck with a rep who will just have me scan the logs to look for the problem. I think that technical support tickets should be escalated sooner. 

For how long have I used the solution?

Pre-deployment

What do I think about the stability of the solution?

This solution is pretty stable.

What do I think about the scalability of the solution?

I would rate the scalability about a ten.

How are customer service and technical support?

Sometimes I get stuck with somebody from technical support who does not understand the problem. If they are having trouble then they need to get help with it more quickly.

What other advice do I have?

We are still in the pre-deployment stage of this solution.

The only complaint that I have so far is in regards to technical support.

I would rate this solution a seven out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Principal Engineer at a tech company with 10,001+ employees
Real User
Helps me to visualize everything with a single click
Pros and Cons
  • "This solution is easy to configure, and it is done in an object-oriented manner."
  • "I would like to see a smoother transition from existing systems."

What is our primary use case?

I worked with this solution in my lab to prepare it for deployment.

How has it helped my organization?

I don't use it at the organizational level, but in my lab, it has helped me to visualize everything in one click.

What is most valuable?

This solution is easy to configure, and it is done in an object-oriented manner.

What needs improvement?

I would like to see a smoother transition from existing systems. The configuration from what we had earlier, compared to ACI, is completely different. 

What do I think about the stability of the solution?

The stability of this solution is ok.

What do I think about the scalability of the solution?

Our deployment is very small, so I'm not the right guy to speak with about scalability.

How are customer service and technical support?

I have not contacted technical support.

How was the initial setup?

The initial setup of this solution is not straightforward. We had our standard configuration running, but when we moved to ACI it was a completely different dimension. It was a slow migration, and you need to completely change the way you think about things. This took me about three months to completely understand.

What about the implementation team?

We implemented the solution in-house. I went through the specifications and documentation and then handled it myself.

What other advice do I have?

Things are moving towards the ACI model, so it is good to try out this next generation solution.

I would rate this solution an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Network Engineer at a political organization with 10,001+ employees
Real User
Automation is its most valuable feature. The learning curve of this product is very steep.
Pros and Cons
  • "The initial setup was pretty straightforward. We just moved from one platform to another."
  • "The way the objects are oriented on it are not as straightforward as they should be."

What is our primary use case?

It is used in our data center.

What is most valuable?

Automation is its most valuable feature.

What needs improvement?

  • The way the objects are oriented on it are not as straightforward as they should be.
  • The learning curve of this product is very steep. It is not what I'm used to.
  • I miss having the CLI. I am old-fashioned.

What do I think about the stability of the solution?

It seems fairly stable. We have not had any major hiccups.

What do I think about the scalability of the solution?

It is pretty scalable.

How is customer service and technical support?

The technical support is good. We had an issue where we had to talk to Cisco's technical assistance, and it worked out.

How was the initial setup?

The initial setup was pretty straightforward. We just moved from one platform to another.

What about the implementation team?

We use consultants for the deployment, and they were very helpful. They had experience that we didn't.

Which other solutions did I evaluate?

There was only one logical way to go, and that was with the Cisco ACI.

What other advice do I have?

Just go for Cisco ACI.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Network Architect at a financial services firm with 10,001+ employees
Real User
The security component is its most valuable feature
Pros and Cons
  • "The security component is its most valuable feature."
  • "The initial setup was a bit complex. ACI was just out at that time, and there wasn't support at that time."

What is our primary use case?

We use it in our data center.

What is most valuable?

The security component is its most valuable feature.

What needs improvement?

I would like to see more integration with other Cisco products.

What do I think about the stability of the solution?

It is a very stable product.

What do I think about the scalability of the solution?

I deployed it in a small environment (a lab), so I cannot comment on scalability.

Which solution did I use previously and why did I switch?

Going from legacy data center stuff to Cisco ACI, I saw the value it could offer the company that I was working with.

How was the initial setup?

The initial setup was a bit complex. ACI was just out at that time, and there wasn't support at that time. This was the first year it came out. The support and deployments in Africa weren't considerable and resources were a problem. I am from South Africa. So, it was something that we taught ourselves.

There is support for it now. 

What about the implementation team?

It was implemented in-house.

What was our ROI?

We did not see ROI since this was in a lab.

What other advice do I have?

Get more support from Cisco, as far as the product's concerned. Training is a must.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Project Manager at a tech services company with 201-500 employees
Real User
We can support multiple VDRs of multiple branch offices at same physical location in the same infrastructure
Pros and Cons
  • "It offers multitenancy. The opportunity to install it on the same platform with a huge amount of customers."
  • "It needs more features for integrating with third-party vendors."

What is our primary use case?

We use ACI with Nexus 9000 in multi-tenancy scenarios.

How has it helped my organization?

We can support multiple VDRs of multiple branch offices at same physical location in the same infrastructure.

What is most valuable?

It offers multitenancy. The opportunity to install it on the same platform with a huge amount of customers.

What needs improvement?

It needs more features for integrating with third-party vendors.

What do I think about the stability of the solution?

The product's stability is quite good.

What do I think about the scalability of the solution?

The scalability's capabilities are very good for our needs.

How was the initial setup?

Our initial setup was complex because we have a very complex scenario. We had to put in place a tricky solution in order to support all of our customers' needs. However, we feel confident that it is a good solution for our needs.

What about the implementation team?

We implemented it in-house.

What other advice do I have?

Leverage the multi-tenant functionalities. We have been quite satisfied with the implementation.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Cloud Advisory Consultant at Accenture
Real User
Provides flexibility, so you can install it everywhere
Pros and Cons
  • "It provides flexibility, so you can install it everywhere."
  • "It needs more integration with public clouds, like Azure and AWS."

What is our primary use case?

It is installed in the data center, and it works well.

How has it helped my organization?

We see it is faster, but still needs improvements.

What is most valuable?

The flexibility that you can install it everywhere.

What needs improvement?

It needs more integration with public clouds, like Azure and AWS.

There are some setup issues that need fixing.

What do I think about the stability of the solution?

The stability is good, but it is not the best. New releases keep coming out all the time.

What do I think about the scalability of the solution?

The scalability is perfect. It is one of the main reasons that we install it.

How are customer service and technical support?

It is standard Cisco technical support. We have not experienced any specific issues nor benefits.

Which solution did I use previously and why did I switch?

We are a consultancy company. It was mainly the customer who decided to go with Cisco ACI. The decision, however, was based on the benefits from an investment perspective.

How was the initial setup?

The initial setup wasn't straightforward. We experienced some issues.

What about the implementation team?

I am the integrator at Accenture.

What other advice do I have?

You need a lab to start the test phase before going to production.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
PeerSpot user