Network Engineer at Societe Generale
Real User
The product needs more documentation, but we will be improving our organization with the automation
Pros and Cons
  • "We will improve our organization using the automation."
  • "We deployed a lot of Fabrics to multiple sites, which was a bit complex."

What is our primary use case?

We are switching the Nexus line to ACI for our customer: the server, firewall, etc.

How has it helped my organization?

We will improve our organization using the automation.

What is most valuable?

  • Its resilience
  • It easy to configure.

What needs improvement?

They need more documentation. Because when we hit an issue and searched on Google, we didn't find a lot of documents about the issue. Possibly because it's a new product.

We are deploying ACI, and at same time, we are testing migration from our old network. Our old next is Nexus, latest version, and we have a less load balancing and it's hard to migrate. We are hitting some issues, so maybe there is room for improvement.

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For how long have I used the solution?

Less than one year.

What do I think about the stability of the solution?

It is to early to evaluate the stability.

What do I think about the scalability of the solution?

The scalability is okay. We are deploying the leaf switches one-to-one.

How are customer service and support?

The technical support is okay. We have been looking into some issues with our legacy network when migrating our ACI. While the tech support has responded well, we are still waiting for some more information.

Which solution did I use previously and why did I switch?

We were having some issues with our network, so we took some advice from Cisco regarding that product, and looked for another product to replace it.

How was the initial setup?

We deployed a lot of Fabrics to multiple sites, which was a bit complex.

What about the implementation team?

We only worked directly with Cisco's IT, and they provide some consultants onsite to help us.

What other advice do I have?

Cisco ACI is a good solution, but Cisco needs to test all the networks before doing a migration.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Networking Specialist at Saudi Business Machines - SBM
Real User
Top 20
Centrally-managed and high-performance solution for data centers, providing seamless communication between services, flexibility for future expansions, and efficient cost-saving capabilities
Pros and Cons
  • "The flexibility of adding new components with minimal impact on existing services running in the data center is a key benefit of this ACI-based solution."
  • "Its scalability and reliability capabilities should be enhanced."

What is our primary use case?

We deploy Cisco ACI within our customer's data centers, providing them with the capability to configure the software-defined network as per their defined requirements. This solution empowers customers to centrally monitor and control the network without the need for individual edge management. Moreover, it offers scalability, allowing for easy expansion in the future.

What is most valuable?

The flexibility of adding new components with minimal impact on existing services running in the data center is a key benefit of this ACI-based solution. Customers appreciate the unified control and management provided by ACI, allowing them to oversee the entire data center centrally. This solution facilitates seamless communication between various services and ensures future scalability with minimal configurations and operational effort. The cost savings for customers are notable, particularly in instances where adding ports or making operational adjustments is a straightforward process, requiring minimal resources. ACI stands out as a state-of-the-art, high-performance, and highly scalable solution.

What needs improvement?

Its scalability and reliability capabilities should be enhanced.

For how long have I used the solution?

We have been working with it for approximately eight years.

What do I think about the stability of the solution?

Occasionally, we encounter the need to reset certain programs due to bugs within one of the implemented data features. This requires performing upgrades approximately every six months to address and resolve these issues. I would rate its stability capability eight out of ten.

What do I think about the scalability of the solution?

While I acknowledge that the solution is scalable, there are occasional bugs and the need for upgrades or adjustments approximately every five years. We operate on multiple levels, with small, medium, and high scalability organizations. Typically, we opt for the highest scalable level during our implementations. I would rate its scalability at seven out of ten.

How are customer service and support?

I would rate its customer service and support nine out of ten.

How would you rate customer service and support?

Positive

What other advice do I have?

Overall, I would rate it eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Chief Security Architect at a energy/utilities company with 10,001+ employees
Real User
Great support, and scalable, but needs better integration with other security solutions
Pros and Cons
  • "Virtualization and integration with VMware is the most valuable feature."
  • "The firewall has room for improvement because there is no central inspection yet on Cisco ACI."

What is our primary use case?

We use the solution in our data center.

What is most valuable?

Virtualization and integration with VMware is the most valuable feature.

What needs improvement?

The firewall has room for improvement because there is no central inspection yet on Cisco ACI.

I would like more integration with additional security solutions. 

The upgrade cycle has room for improvement.

For how long have I used the solution?

I have been using the solution for four years.

What do I think about the stability of the solution?

I give the stability an eight out of ten.

What do I think about the scalability of the solution?

I give the scalability an eight out of ten.

We have around 10,000 people in our organization.

How are customer service and support?

The technical support is very good.

How would you rate customer service and support?

Positive

How was the initial setup?

I give the initial setup a five out of ten. The setup is complex moving a data center. The deployment took us six months.

Three people were required for deployment and they are responsible for the low and high-level design as well as the migration.

What about the implementation team?

The implementation was completed with Cisco Professional services.

What other advice do I have?

I give the solution a six out of ten.

The maintenance is performed by Cisco themselves as part of our service plan.

For organizations that are already working with Cisco solutions, it is easy to upgrade to Cisco ACI, but if other vendors are being used I suggest thinking carefully before switching to Cisco because it can become difficult.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Network Consulting Engineer at a comms service provider with 10,001+ employees
Real User
You can do a lot of things with it because it is a very flexible solution
Pros and Cons
  • "The scalability is great. This is the greatest feature of the technology. It is a great improvement in scaling out. It can greatly increase the overall scalability of the Fabric with multi-port and multi side, making it a great product."
  • "The ACI setup is in its initial phases is difficult. The learning curve at the beginning is higher than a normal setup."

What is our primary use case?

Right now, we are using ACI Fabric to replace legacy equipment.

How has it helped my organization?

The customer is in a phase where they are building all the Fabric and moving everything. Therefore, it is early to discuss the use case. In the short-term, they plan to use ACI Fabric  to replace everything (their entire infrastructure) that they have at the moment. 

What is most valuable?

You can do a lot of things with it because it is a very flexible solution.

What needs improvement?

There is quite a learning curve at the beginning.

What do I think about the stability of the solution?

I haven't seen any major issues with stability.

What do I think about the scalability of the solution?

The scalability is great. This is the greatest feature of the technology. It is a great improvement in scaling out. It can greatly increase the overall scalability of the Fabric with multi-port and multi side, making it a great product.

How is customer service and technical support?

There is a dedicated support team inside the Cisco, except (instead of them) we are doing all the day-to-day, standard support activities for our customers.

How was the initial setup?

The ACI setup is in its initial phases is difficult. The learning curve at the beginning is higher than a normal setup. However, there is a point in which you have all your objects setup,  policy, etc., then you can reuse them, which is faster compared with a more traditional software, e.g., Nexus 7000 or Catalyst. Once you overcome the learning curve, you can move on with the rest of it.

What other advice do I have?

Cisco ACI is a good solution, so I would recommend it.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
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Lead Network Engineer at a consultancy with 10,001+ employees
Real User
Has improved the static configuration of our data center switching environment, but it's hard to manage 
Pros and Cons
  • "It's improved the static configuration of our data center switching environment. But it's added some challenges to our ability to operationalize it and make it easier for people to manage."
  • "So far we've had very few issues, a couple of routing things that were glitches within ACI."

What is our primary use case?

The primary use case for Cisco ACI is for managing our data center and network switches. We will use it for the whole data center environment eventually.

How has it helped my organization?

We are still growing it in our main data center. We haven't even expanded it to our recovery data center yet. As far as managing a static environment, so far, it's been great. When it comes to adding in new changes and new things, that's where we're going to have some challenges. Cisco ACI is difficult both technically to build it out and then operationally to manage.

It's improved the static configuration of our data center switching environment. But it's added some challenges to our ability to operationalize it and make it easier for people to manage. 

What is most valuable?

The good side of it is being able to control your network switching and routing in the data center from a single control point.

What needs improvement?

I don't have any new features that I need in Cisco ACI yet because we're still learning and making it work in our environment today. I don't have anything new. 

The one big challenge with it is Cisco going from a perpetual license model to a licensing model that is renewed every year. You pay a large fee to use stuff like this. That to me is one of our challenges.

Making training more available for all of our employees and not even at a cost would help. If you want this to be deployed to all the data centers everywhere it's got to be something that everyone can sit down and get training on. 

If you're going to try and operationalize it amongst existing staff members and even up-coming ones, it's not a simple thing to sit down and learn. 

I've been doing this for thirty-five years now. It's one of the most difficult things I've had to sit down and learn myself.

What do I think about the stability of the solution?

With the stability so far we've had very few issues with Cisco ACI. A couple of routing problems that were glitches within ACI. Other than that, the environment is stable and we like it.

What do I think about the scalability of the solution?

Scalability is great in a Cisco ACI environment. But when you're migrating from an old data center into ACI, there are some challenges. 

In all the people that manage it, most are just trying to throw entire networks with multiple environments on them into ACI. It's good but it also has a lot of challenges for us.

How are customer service and technical support?

Technical support is good but limited because Cisco ACI is so new. There's a lack of expertise on the support side. You need to get the right engineer on the call when you're having a problem.

How was the initial setup?

The initial setup of the Cisco ACI is straightforward but also complex. Once you have designed how you're going to deploy it, i.e. your naming conventions and how you're going to configure things, it is standardized. 

That part of it is standard and easy to deploy. It's coming to that point where you've got the complexity of your naming conventions and all those things stood up properly that is hard.

It's only this engineer that we hired with a great mind who could make it work for us.

What about the implementation team?

We relied on an engineer who we hired on a contract side but was well versed in a lot of things. He had not done an ACI in deployment. Between him and our dedicated Cisco support engineers, we were able to stand it up without too many issues.

Which other solutions did I evaluate?

The number one reason we chose it was that eventually, we will doing some sort of SD (Software Defined) access. When a user gets on the network and they connect, they'll have a persona. We'll know who they are. We'll know what to allow them into. A lot of that'll be controlled through ACI on the data center side.

We didn't have SD access. We're still going in that direction. It's going to be a while.

What other advice do I have?

On a scale of one to ten, I would rate this product in the five to six range. It is a good product. It will be solid as it matures. It's technically challenging for anyone.

One guy has stood up most of our environment. We are trying to use him to train all the rest of our staff. But it's a slow process. 

Understanding how to get in under the hood and make ACI work is not a simple task unless you're in and out of it regularly. Even the gentleman who installed it and works on it most of the time has to go back and play with it on his own before he makes changes. 

Just to remember how things are done is difficult because it's got a lot of uniqueness to it in the way things are deployed.

Anyone using Cisco ACI should know what their direction is. How much money do they have to spend? Then I could sit down with them and tell them whether ACI would the best solution or not for what they are doing. 

I don't think ACI is for everyone. It's for larger data centers that are going down this path of SD access. I am sure there are competitors out there now. We're just not looking into them because we already have ACI deployed. That where we're at now.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Stephane Deroch - PeerSpot reviewer
Network Architect at Air France
Real User
It is easy to add more automation processes, as it is very scalable
Pros and Cons
  • "I have found the SDN features to be the most valuable."
  • "The product needs to be more visible on the Internet and have the ability to be integrated into more software developments."

What is our primary use case?

Our use case is to change our network architecture and install new free data centres for our company.

How has it helped my organization?

It has been able to  transverse all the processes between two companies merging into one: Air France and KLM.

What is most valuable?

I have found the SDN features to be the most valuable.

What needs improvement?

The product needs to be more visible on the Internet and have the ability to be integrated into more software developments. For example, with Amazon, you can click and deploy SDN with firmware, but not with SDI. It needs simpler process to be deployed everywhere. 

The Multi-site is not easy to use. While Cisco has plans to change this going forward, for now, it is complex.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

It is very stable.

What do I think about the scalability of the solution?

It is really scalable. It is the most scalable product that I have tried.

We have been one year on the project and it is very scalable. We have tested it in our data centres, and it's easy to add more automation processes.

How is customer service and technical support?

I would rate the technical support as an eight out of ten, because it can be very difficult to find the right person to provide us answers. Our project needs a lot of knowledge with very complex solutions.

How was the initial setup?

It has a very complex setup, because it is a complex solution. However, we have a great level of knowledge.

What about the implementation team?

We used Cisco directly and an integrator. We had very good experiences with both of them.

Which other solutions did I evaluate?

We evaluated Cisco ACI vs VMware.

Now, I don't want to switch to another solution. I want to use this one, because it is the only solution that we tried for our use cases to unclog holes, resources, and work loads.

What other advice do I have?

It is a very good solution to improve architecture. Read the literature.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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PauloDiniz - PeerSpot reviewer
Sales Leader - Data Center at YSSY & Co
Real User
Top 5
Useful for security and collaboration
Pros and Cons
  • "I like using WebEx Board."
  • "I would like this solution to be integrated with Pure Storage."

What is our primary use case?

I use Cisco for security and collaborating. I use this solution with WebEx, WebEx Teams, and WebEx Board.

It's a hybrid solution.

What is most valuable?

I like using WebEx Board.

What needs improvement?

I would like this solution to be integrated with Pure Storage.

For how long have I used the solution?

I've been using this solution for 22 years.

What do I think about the stability of the solution?

It's stable.

What do I think about the scalability of the solution?

It's scalable.

How are customer service and support?

I've contacted technical support.

What's my experience with pricing, setup cost, and licensing?

The cost is fine.

What other advice do I have?

I would rate this solution 9 out of 10.

I would recommend this solution.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Information Security Architect at Progress Software Corporation
Real User
It was easy to set up, because our plans for migration were very detailed
Pros and Cons
  • "Automation is its most valuable feature."
  • "The challenging thing about Cisco ACI was we had to put a lot of effort into providing the customer the full picture, new standards, and new technology that they had to use. This was more challenging than deploying the product."

What is our primary use case?

The primary use case for Cisco ACI is to migrate a legacy data center, including the new infrastructure.

The product has performed well. 

What is most valuable?

Automation is its most valuable feature.

What needs improvement?

The challenging thing about Cisco ACI was we had to put a lot of effort into providing the customer the full picture, new standards, and new technology that they had to use. This was more challenging than deploying the product.

There should be more focus on training and support.

I would like to see is more integration with services and service graphs.

What do I think about the stability of the solution?

The stability has been good.

What do I think about the scalability of the solution?

The project is pretty small, but from what we have seen, it is scalable.

How are customer service and technical support?

There have been challenges with the technical support. Though, the product is almost three to four-years-old, there are still things that only a few people can solve. So, Cisco should put more effort into training their people.

Which solution did I use previously and why did I switch?

The business switched because the legacy way of operating these type of data centers is no longer optimal.

How was the initial setup?

The initial setup was straightforward. It was easy to set up, because our plans for migration were very detailed. We didn't have any problems with it.

What about the implementation team?

We are the partner and the integrator.

Which other solutions did I evaluate?

It was Cisco ACI vs VMware NSX.

Eventually, the client chose Cisco ACI because they had more experience with Cisco and they still had a lot of physical infrastructure to handle.

What other advice do I have?

It is one of the better solutions in the market right now.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
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