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NetworkEec9b - PeerSpot reviewer
Network Engineer at CS Computer Systems
Real User
Feb 24, 2019
The simplicity of the deployment is one of its main benefits
Pros and Cons
  • "Now, our customers have tiers of management that have meetings with about the simplest tasks because it has to be approved from upper management and senior management and by the time it gets to the engineer that's going to deploy it, it takes way too long. With the solution, they can delegate a person who would be in charge of running the ACI as a whole, and it will be much faster because it doesn't have to go through the whole chain of command for the simple task of deploying one little machine on one port in the data center."
  • "The main benefit is the simplicity of the deployment."
  • "I would like for there to be more information about it available. While using the ACI in the graphical interface, I would like if there was something that explained every step that you can click and it will tell you what you are doing in more detail."
  • "If everything works, it should be fine but if any issues come up, a lot of Cisco services will be needed."

What is our primary use case?

We're planning to use it as a product to sell to our customers. We are in the business of service integration. We offer solutions for our customers. We have specific customers who have a use for ACI because of the microsegmentation. They have five regional offices which all have five different people who are responsible for managing their site so we are trying to unite them and put everything under one roof and have a single place of control and visibility of the full network specifically for their data center.

How has it helped my organization?

Now, our customers have tiers of management that have meetings with about the simplest tasks because it has to be approved from upper management and senior management and by the time it gets to the engineer that's going to deploy it, it takes way too long. With the solution, they can delegate a person who would be in charge of running the ACI as a whole, and it will be much faster because it doesn't have to go through the whole chain of command for the simple task of deploying one little machine on one port in the data center.

What is most valuable?

It eases our deployment. Now, we use service requests when there's a project and we have to deploy it. So when the networking team gets a service request it'll be two clicks, anyone can do it. It will be less of a job, and it will be easier and faster. The main benefit is the simplicity of the deployment. On the flipside, it's also a drawback because if only one person does it and if he does something wrong, the whole system can stop working. If ten people are doing ten different things and one person messes up, it's only one error and it's easier to isolate the problem and fix it. A customer is going to deploy something on their own and more often than not, they don't have the knowledge and experience to understand what can go wrong, so they might accidentally clog the network.

What needs improvement?

If I was a customer who is using the ACI to run my network, I would like for there to be more information about it available. While using the ACI in the graphical interface, I would like if there was something that explained every step that you can click and it will tell you what you are doing in more detail. For me, I understand what's happening because I did a course, but the problem will be when our customers, who are not so versatile in this, start using it and won't know what's going on. If it works it's fine, but when they run into problems, then it's gonna be an issue. If everything works, it should be fine but if any issues come up, a lot of Cisco services will be needed.

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What do I think about the scalability of the solution?

The scalability is impressive. I think the best thing about that is the vendor-agnostic part. In the lab, we did a VMware deployment from what I heard it doesn't matter how the VM is deployed, it can integrate with ACI and you can manage it from the Epic controller.

How was the initial setup?

In the lab environment, we had a setup rebuilt, it was their virtual environment. It was a small deployment. Four switches in total, two leaf and two spine switches, and three controllers. From my past experiences with those types of deployments, the setup shouldn't be an issue. The natural connectivity between them and six switches should be easy. From the controller itself, the deployment of the overlay is pretty straightforward and simple.

What other advice do I have?

I would rate it an eight out of ten. 

I would advise a colleague to definitely try it. Mess around with it, test it as much as possible because it's a new solution. It's different from the traditional data center deployment so there's not a lot of internet posts about it in which you could go and Google and find out more information. The chances that someone has had your problem before and probably found a solution for it are slim so you might get stuck and you will have to go straight to Cisco.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner.
PeerSpot user
IT Network Engineer at MANGO
Real User
Feb 21, 2019
Has improved communication between my endpoints in the data center but the setup is complex
Pros and Cons
  • "The biggest benefit has been that it has improved communication between my endpoints in the data center."
  • "I would rate this solution a five out of ten. Not a ten because I don't have good training for this solution. I am now implementing Cisco ACI in the company. It's not 100% on the network. It's on 25% approx, more or less."

What is our primary use case?

Our primary use case is to interconnect both data centers in my corporation.

How has it helped my organization?

The biggest benefit has been that it has improved communication between my endpoints in the data center.

What needs improvement?

I would like to see better training. I don't have good training with this product. If I did, I probably would be able to solve all of the problems during the installations. 

What do I think about the stability of the solution?

It's very stable. 

How are customer service and technical support?

Their technical support is fantastic. Whenever I have a problem, our partners at Cisco support answer quickly.

How was the initial setup?

The initial setup was complex. If I didn't have my partner's support, I probably couldn't deploy Cisco ACI in my data center.

What about the implementation team?

We implemented through a partner. I trust our partner, and I trust any of their recommendations and their deployments.

What other advice do I have?

I would rate this solution a five out of ten. Not a ten because I don't have good training for this solution. I am now implementing Cisco ACI in the company. It's not 100% on the network. It's on 25% approx, more or less.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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MajorCha1741 - PeerSpot reviewer
Major Change Supervisor at Vodafone
Real User
Feb 20, 2019
Has a straightforward migration of all applications and their support is top-notch
Pros and Cons
  • "The straightforward migration of all of the applications and loop balancing are the two most valuable features. Also, the measurement of their customer-wide sources is very straightforward. It's another dimension of the networks."
  • "For companies starting from scratch, ACI is the best solution in terms of the space needed and time to delivery."
  • "I would like for them to develop integration with AWS."
  • "The virtualization area needs improvement but I expect that to happen with the 4.0 version."

What is our primary use case?

We started working with a customer which is in the Netherlands. They are really important for us. They started migrating the building of their CRM to ACI. We started with 2.0. We just upgraded the fabric to 3.2. In the next three months, we are aiming to migrate and upgrade the fabric plan to 4.0

How has it helped my organization?

Our customer has around 1,000 virtual machines and before, they were all 100 physical servers which, on our side, were obviously consuming energy and resources. Now everything is on the customer and so it's up to them to manage the size of the virtual machines. 

What is most valuable?

The straightforward migration of all of the applications and loop balancing are the two most valuable features. Also, the measurement of their customer-wide sources is very straightforward. It's another dimension of the networks.

What needs improvement?

The virtualization area needs improvement but I expect that to happen with the 4.0 version.

I would like for them to develop integration with AWS. 

What do I think about the scalability of the solution?

Scalability is pretty good. 

How are customer service and technical support?

Their technical support is top notch. 

Which solution did I use previously and why did I switch?

We had reached the capacity in the data center. We could build a new data center or buy a new solution so we migrated to a new solution to save space. 

How was the initial setup?

The setup was complex because we have a complex internet architecture. It wasn't because of the product. It was complex because of internal issues on our side. 

What about the implementation team?

We had Cisco support but everything was done internally. 

Which other solutions did I evaluate?

We only looked at Cisco because we have all of our routing and switching infrastructure with Cisco. 

What other advice do I have?

I would rate it an eight out of ten. There's room for improvement in the software version. To get to a ten, they should improve the virtualization and develop integration with AWS. 

For companies starting from scratch, ACI is the best solution in terms of the space needed and time to delivery. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
NetworkEc10c - PeerSpot reviewer
Network Engineer at a tech services company with 501-1,000 employees
Real User
Feb 20, 2019
The most cost effective compared to other options and has the ability to integrate with other systems
Pros and Cons
  • "The ability to integrate with other systems is the most valuable feature."
  • "We have had two calls with technical support. They are not the best. We opened a case to diagnose issues and it's taken weeks to get someone on the case and to move forward."

What is our primary use case?

Our primary use case is to provide a replacement for our existing infrastructure in the data center. It's part of our lifecycle management.

What is most valuable?

The ability to integrate with other systems is the most valuable feature. 

What needs improvement?

We designed it from scratch which contributed to the complexity. They should have better information about the deployment requirements.

What do I think about the stability of the solution?

We haven't had any issues with stability so far. This is going to be concluded after doing some DR testing. 

How are customer service and technical support?

We have had two calls with technical support. They are not the best. We opened a case to diagnose issues and it's taken weeks to get someone on the case and to move forward. 

How was the initial setup?

The setup is simple in the beginning but complex when you get to the tiny details that need to be taken care of. I would say the initial public deployment is easy, but the migration part is more complex. 

What about the implementation team?

We used Cisco services to help with the implementation. They were involved in the design phase but the rest we tried to keep in-house. Our experience with Cisco was that they were very helpful. 

Which other solutions did I evaluate?

We also looked at VMware NSX. We went with Cisco because they are the most cost effective compared to the other options. 

What other advice do I have?

I would rate it an eight out of ten. Not a ten because it has a steep learning curve. 

I would advise someone considering this solution to watch the ACI presentations because they are packed with details and experience that comes from the trainers. It's very beneficial to get real-world experience.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Specialist Lab Network at a comms service provider with 10,001+ employees
Real User
Feb 20, 2019
Has a lot of scalability options, saves a lot of time, and is worth the money
Pros and Cons
  • "It has benefited my organization by saving us a lot of time."
  • "I would like for ACI to manage all of the devices."

What is our primary use case?

Our primary use case of this solution is for monitoring, automation, links monitoring, configuring of devices, like laptop devices. I use templates and push templates to the devices. We also use it for global software updates.

How has it helped my organization?

It has benefited my organization by saving us a lot of time. 

What is most valuable?

There's a lot of units in the lab and a lot of templates that go to the lab. That is the most valuable feature. 

What needs improvement?

I would like for ACI to manage all of the devices. 

What do I think about the stability of the solution?

It's stable. I don't think we have had any downtime or lag. It works fine. 

What do I think about the scalability of the solution?

There's a lot of options with scalability. There's a limit of 1000 devices.

Which solution did I use previously and why did I switch?

I checked forums and sites. We asked the reseller if Cisco could come in to do a demo. We saw there were some things they could do that we needed in the company so we went with it. 

How was the initial setup?

The setup is okay. The configuration takes a lot of time and we have to prepare the devices to communicate with ACI which took a lot of time. The entire setup took around eight hours. 

What's my experience with pricing, setup cost, and licensing?

We don't use all of the features but it's still worth the money.

What other advice do I have?

I would rate it an eight out of ten. 

Prepare your infrastructure beforehand because once you run the ACI it goes to one device every time and reconfigures it. Prepare the devices before, check their specifications, and then run the ACI. It will help you save your time.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Head Engineer at Havelsan Hava Elektronik Sanayi Ve Ticaret A.s.
Real User
Feb 20, 2019
Operation and maintenance costs have been reduced and configuration is easy
Pros and Cons
  • "The operation and maintenance costs have been reduced, and it is also simple to deploy any deployment, as any configuration can be easily done."
  • "The first setup was difficult because it is a very different discipline than other traditional network deployments. The terminology is very different, so the first time can be difficult."

What is our primary use case?

Instead of using traditional network structures we use ACI for network function mutualization. The mutualization of network devices and also for the control of automatization to manage the internet public.

How has it helped my organization?

The operation and maintenance costs have been reduced. It is also simple to deploy any deployment. Any configuration can be easily done. 

What do I think about the stability of the solution?

It is stable.

How are customer service and technical support?

We've had to use their technical support and have found them to be helpful.

How was the initial setup?

The first setup was difficult because it is a very different discipline than other traditional network deployments. The terminology is very different, so the first time can be difficult.

What about the implementation team?

We implemented it ourselves. 

What was our ROI?

We have seen ROI. It has saved operation costs and also, the deployment phases are now very quick.

What other advice do I have?

I would rate this solution a nine out of ten.

If your objective is to deploy infrastructure quickly and in a fast manner this is the best solution.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
ITNetwor4773 - PeerSpot reviewer
IT Network at a healthcare company with 201-500 employees
Real User
Feb 20, 2019
We get faster deployments of network policies based on applications that we provide
Pros and Cons
  • "The centralized management of the entire network data center, in this case with ACI, is the most valuable feature. By having access to some powerful APIs you can build your own tool to speak to the ACI controller, then with that, you can deploy things really fast. Having the option to build your own tools and then using the centralized management of the ACI to push the configuration to the network devices is very valuable."
  • "The centralized management of the entire network data center, in this case with ACI, is the most valuable feature."
  • "The error messages should be improved. Sometimes we want to remove an error message so we acknowledge an error and we would then like to remove it but there's no real way of doing that. If we need to do it, we need to open a tech case. That could use improvement."
  • "At first, the setup was really complex because we did everything with the GUI first. We had to figure out how to do that and it was frustrating because we had a lot of errors which didn't really tell us anything because we're used to other kinds of messages from the old school networking."

What is our primary use case?

The primary use case for this product is to enhance the speed of certain tasks in the network. We get faster deployments of network policies based on applications that we need to provide.

What is most valuable?

The centralized management of the entire network data center, in this case with ACI, is the most valuable feature. By having access to some powerful APIs you can build your own tool to speak to the ACI controller, then with that, you can deploy things really fast. Having the option to build your own tools and then using the centralized management of the ACI to push the configuration to the network devices is very valuable.

What needs improvement?

The error messages should be improved. Sometimes we want to remove an error message so we acknowledge an error and we would then like to remove it but there's no real way of doing that. If we need to do it, we need to open a tech case. That could use improvement. 

What do I think about the stability of the solution?

From my experience, it seems like a really stable product. The only thing that concerns me a bit is the fact that you have a lot of errors. It gives you a lot of error messages and they mostly don't really influence the functionality, so it still works. It just notifies that there is some misconfiguration and I think it will scare people with these kinds of messages that don't really have an influence on the functions. Operating the ACI fabric is a concern I have. 

What do I think about the scalability of the solution?

I have seen the guide for scalability and I think it's great. I have no complaints. 

How are customer service and technical support?

We had some problems so we opened a tech case and we got help. We could do the things we couldn't do so their support is great.

Which solution did I use previously and why did I switch?

Everyone is getting faster and if you want to compete with other companies then you have to bring services to your customers that are at the level of the other companies. ACI is a way of doing things faster by automating. That's the reason why we have it in our company. We chose Cisco because it was based on certain conditions that had to be met, and of course, also because of the price. It was the best product in terms of price and what comes with it.

How was the initial setup?

At first, the setup was really complex because we did everything with the GUI first. We had to figure out how to do that and it was frustrating because we had a lot of errors which didn't really tell us anything because we're used to other kinds of messages from the old school networking. That was kind of frustrating but then once we got it, it got easier. Now, there are new challenges that we are facing when we want to do certain configurations but it totally gets better with the help of online communities.

What about the implementation team?

We have someone coming from Cisco once a week. We ask him questions and he helps us integrate this new technology in our company.

What other advice do I have?

I would rate it an eight out of ten. Not a ten because of the error messages. In order to get to a ten, they need to have a better way of telling if something is really important. They shouldn't have the message in the same window or in the same menu, they should be separated. The guys who looks at it should be able to tell really fast if it's a problem they have to look at right away or if it has time. Also, they should have the option to delete the messages if you acknowledge them and don't want to see them anymore. 

Advice I would give to someone considering this solution would be don't be too frustrated about trying to do certain things because it needs time and you need to learn the GUI and what it does in the background. Take the time and ask the community or ask a Cisco employee to help you integrate and then with time it will get better.  

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner.
PeerSpot user
NetworkE4953 - PeerSpot reviewer
Network Engineer at a comms service provider with 1,001-5,000 employees
Real User
Feb 19, 2019
Has reduced the time it takes to resolve problems but the initial setup is very complex
Pros and Cons
  • "Their technical support is very good. We had a problem and Cisco gave us the best engineer to resolve the issue."
  • "We work with Cisco because they have many possibilities to work with very good support."
  • "The initial setup was very complex."

What is our primary use case?

We use this product at a French hospital. It has helped to improve the data center and we would like to use it to change how we work with clients. 

How has it helped my organization?

It has reduced the time it takes to resolve problems and to understand what colleagues want from inside the company.

What is most valuable?

It simplifies the utilization of the network. 

What do I think about the stability of the solution?

The first time we used it, it was not stable, but now, a few years later, it's better. Cisco continues to work on this. If anything is not stable, tech helps us. 

What do I think about the scalability of the solution?

It has very good scalability. 

How are customer service and technical support?

Their technical support is very good. We had a problem and Cisco gave us the best engineer to resolve the issue. 

How was the initial setup?

The initial setup was very complex. It's a new solution and it was very difficult to have an approach for it. With a lot of the help from a Cisco network engineer we had a good approach and are able to easily resolve any problem. 

What about the implementation team?

We used our own company to deploy the network. 

What's my experience with pricing, setup cost, and licensing?

It's expensive but the product is very good. I have never found another partner like Cisco with a solution like this and with great support.

Which other solutions did I evaluate?

We also looked at Juniper but their solution isn't stable so we didn't go with them. 

What other advice do I have?

I would rate it a seven out of ten. It's a good product, and Cisco has a very good support team and very good network engineers. 

Of course I would recommend this product. We work with Cisco because they have many possibilities to work with very good support. 

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner.
PeerSpot user
Buyer's Guide
Download our free Cisco ACI Report and get advice and tips from experienced pros sharing their opinions.
Updated: June 2026
Buyer's Guide
Download our free Cisco ACI Report and get advice and tips from experienced pros sharing their opinions.