No more typing reviews! Try our Samantha, our new voice AI agent.
Network administrator at Helios IT Service GmbH
Real User
Top 20
Feb 23, 2025
Valuable features improve operations while providing high security standards
Pros and Cons
  • "The solution is stable. Most Check Point solutions are stable."
  • "It has become less complex to use yet more complex in terms of infrastructure."
  • "Despite using it for a long time, there are always new features. For example, just last week, I discovered a new feature that had been in the software for years yet it was not visible due to its placement behind multiple menus. Teaching sessions would be beneficial, yet it is our responsibility to learn, so we cannot entirely rely on Check Point."
  • "Everything we do with Check Point must go through the vendor first, which is somewhat inconvenient. It would be easier to deal with Check Point directly, however, it depends on the vendor."

What is our primary use case?

We are primarily on-premise. We also use Azure for cloud services, mostly for VPN. We use it as the active directory to authorize access to the VPN, which is helpful. 

However, as a healthcare organization in Germany, it is very challenging to get cloud solutions like CloudGuard approved. Cloud solutions must be located in Germany or Frankfurt, where all the data centers are situated. This requirement makes it somewhat difficult, however, otherwise, it is manageable.

How has it helped my organization?

We have a lot of audits in the healthcare industry and Check Point has become an industry standard.

What is most valuable?

One aspect I appreciate is that it is not overly complicated. Many solutions are sometimes difficult to set up. Check Point has been very straightforward. Especially in the last one to two years, it has become easier to manage with each patch. I have several coworkers who have used it for a long time, and they all mentioned that it was much more difficult to use or update five years ago. It has become less complex to use yet more complex in terms of infrastructure. 

Check Point offers unified security management across hybrids, clouds, as well as on on-premise. We have Azure for cloud, however it is mostly for VPN. We have the active directory to get to authorize yourself into the VPN. CloudGuard helps with that. As a healthcare organization in Germany, it's very difficult to get approval for clouds. If you want to have the cloud approved, it has to be in Germany or in Frankfurt where all the data centers are. That makes it a little bit difficult to be on cloud vs on-prem. Other than that, it's fine.

What needs improvement?

I honestly do not know how it can be improved anymore. There are probably people with more knowledge or experience who could suggest improvements. Most of the solutions we have used have been straightforward and effective. 

Occasionally, there is a strange bug, however, we just contact Check Point for a hotfix if we are a significant client. And since that is our situation, the solution works. 

There might be a possibility for Check Point to offer more training opportunities for users to get to know the solution better, perhaps through courses or similar resources. However, it depends on our company's arrangements with Check Point. In our case, we have a vendor involved. Everything we do with Check Point must go through the vendor first, which is somewhat inconvenient. It would be easier to deal with Check Point directly, however, it depends on the vendor. 

There is a wealth of material available online for those technically inclined. In this fast-paced industry, we must continue learning. Courses or online meetings, like Zoom or Teams sessions, for one or two hours each week, would be helpful. 

Despite using it for a long time, there are always new features. For example, just last week, I discovered a new feature that had been in the software for years yet it was not visible due to its placement behind multiple menus. Teaching sessions would be beneficial, yet it is our responsibility to learn, so we cannot entirely rely on Check Point.

Buyer's Guide
Check Point Cloud Firewall (formerly CloudGuard Network Security)
August 2026
Learn what your peers think about Check Point Cloud Firewall (formerly CloudGuard Network Security). Get advice and tips from experienced pros sharing their opinions. Updated: August 2026.
911,473 professionals have used our research since 2012.

For how long have I used the solution?

We have been using Check Point for at least ten years now. Our organization has used it for that long. It's a healthcare system with 130 hospitals. 

What do I think about the stability of the solution?

The solution is stable. Most Check Point solutions are stable.

What do I think about the scalability of the solution?

Since we are primarily using Azure, scalability is not currently a concern. It could become relevant in the future, but as a healthcare organization, transitioning to the cloud is challenging, especially in Germany.

How are customer service and support?

Customer service depends on the issue. Sometimes, there are bugs, and we have to wait for a customized patch. For instance, we had a random bug where CPU usage spiked inexplicably, preventing access to the appliances. Restarting resolved the issue, but the cause remains unknown. 

Typically, we deal with our partner and they advise us to create a Check Point ticket. It raises the question of why we have a partner. I do not deal with customer support often, however, if I report a bug, it is resolved within a month or two. It is not usually a critical bug, just minor issues that prompt curiosity.

How was the initial setup?

90% to 95% of our infrastructure is on-premises in order to connect it to the cloud. 

The deployment was handled by someone else. I simply work with it. 

What was our ROI?

The point of Check Point isn't necessarily to gain an ROI. A company just has to pay the price. You don't get money out of it. 

What's my experience with pricing, setup cost, and licensing?

I'm not directly aware of the pricing. Most Check Point solutions are costly, however, they are the industry standard, so the cost is necessary. Especially in a healthcare organization, skimping on IT security is inadvisable. Losing patient data could cost four percent of an organization's annual revenue. 

For an organization with twenty billion euros in revenue, four percent is significant. Also, we have limited flexibility with licensing, though we sometimes receive better prices through vendors. The company likely paid over thirty million euros to Check Point. However, the technology ensures a high-security standard. 

Many large German companies also use Check Point.

Which other solutions did I evaluate?

I'm unsure if the company has evaluated other options. 

What other advice do I have?

I have never been involved in the decision to use this solution; I am just the end user.

Flagger Network Security and Check Point work effectively. I would rate the solution nine out of ten.

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Bart Coddens - PeerSpot reviewer
Cloud Engineer at Cloudar
Real User
Top 5
Feb 13, 2025
Evolved cloud security with active monitoring but needs interface consistency
Pros and Cons
  • "The cloud security posture management identify the risks that are the most critical to our business. We can define certain key assets that are your crown jewels. And whenever something hits on these crown jewels, you get a very high score. So you can really fine tune towards protecting your risk based assets in the cloud."
  • "The CDR helps detect anomalous behavior and respond to threats before they become an issue."
  • "The user interface needs work."
  • "The user interface needs work. Sometimes, it is a transition from the old tool to the new CNAPP Two that I currently have, and remnants of the old environment can still be detected."

What is our primary use case?

I came from a compliance world where I focused on static configuration checks. I have now evolved more towards a CDR approach, where I actively monitor cloud detection and response as well. I am monitoring activities in the clouds, including Azure, AWS, and Oracle, OCI.

How has it helped my organization?

I transitioned from unstructured cloud environments, described as a bit like the Wild West, lacking oversight. Now, I have established specific rule sets based on compliance standards, which I have adapted to suit my use case. CloudGuard greatly assists me in understanding my assets, assessing my security, and identifying risk areas.

What is most valuable?

The compliance is well executed, and the CDR is evolving, with both progressing well. 

We use the CloudGuard CNAPP CloudGuard Security Posture Management capabilities. It's good for identifying misconfiguration. You have a a variety of rulesets that you can apply. So you can choose on depending on which on which industry standard that you are following. And you can really adapt it towards your environment, so you can mix and match what you need and really come to a more secure cloud environment.  

The effectiveness of its cloud security posture management for providing compliance rule sets and security best practices has been good. You can define KPIs in CNAPP. You can say: "this is the percentage that we want to work towards." And you can see your progress and say, "okay, at the beginning of the month, we are we are at 60%. And at the end of the year, we are there 80% compliance." You can do that. And you can really monitor it.

The cloud security posture management identify the risks that are the most critical to our business. We can define certain key assets that are your crown jewels. And whenever something hits on these crown jewels, you get a very high score. So you can really fine tune towards protecting your risk based assets in the cloud. 

It also lowered the amount of time it takes when identifying of the most critical risks. If I would do that manually, it would take me ages. So when I have a fine tuned rule set that I that I apply upon all my workloads, I do have automatic identification of every resource. The time savings are indefinite.

The CloudGuard CNAPP visibility into CloudGuard logs for simplifying incident investigation is very good. It can reach CloudGuard VPC flow logs and GoToKey events, and it can also look at Azure activity logs. So you can have multi cloud capability, CDR, and you have different rule sets that are quite good. So far, it's excellent.

The CDR helps detect anomalous behavior and respond to threats before they become an issue. We had we had some third party products that were using that was not properly configured. CDR detected this when it was doing certain certain scans. We updated the role towards the policy that that CDR provided, and it really helped. The events went away. 

What needs improvement?

The user interface needs work. Sometimes, it is a transition from the old tool to the new CNAPP Two that I currently have, and remnants of the old environment can still be detected. I require consistency in the user interface to ensure everything is streamlined into the same look and feel. 

More work is needed in fine-tuning the threat data towards your CSPM and activity logs, aligning them with business intelligence, which requires a cohesive console interface.

My assessment of CloudGuard CDRs in intrusion detection and threat hunting capabilities is that it still needs some work. All the threat data that comes in, you need to fine tune it a bit.  

For how long have I used the solution?

I have used the solution for four years.

What do I think about the stability of the solution?

The stability could always improve. It is an ever-changing world. It is rapidly evolving, and sometimes mistakes occur, necessitating testing. Every cloud security provider experiences challenges like that.

What do I think about the scalability of the solution?

The solution scales well. You just apply the the policy and the rule sets. You apply your configuration, and it scales indefinitely.

How are customer service and support?

I have a dedicated support engineer and a presales engineer dedicated to me. Additionally, I have a project manager. Overall, it's a good setup.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I used the Security Hub inside AWS. CloudGuard offers more rule sets and is better streamlined.

How was the initial setup?

The initial setup was a bit cumbersome in the in the beginning, however, it improved a lot. Now it's it's working fine. 

What about the implementation team?

I am the integrator that handles the initial setup.

What was our ROI?

Monitoring cloud security automatically ensures a return on investment. When I deploy applications in a UAT environment, setting rule sets beforehand guarantees adherence. When deviations occur, corrections are made, thereby ensuring compliance.

What's my experience with pricing, setup cost, and licensing?

From a licensing and cost perspective, it is really competitive. It is one of the better options available.

Which other solutions did I evaluate?

Before switching, I evaluated solutions like Palo Alto, Prisma CloudGuard, Trend Micro Cloud Conformity, and now I use CNAPP Pro. The deciding factor for choosing CNAPP was cost.

What other advice do I have?

I advise the company to keep evolving and keep it up. Open-source vendors are entering the scene and evolving rapidly, so staying up to speed is essential. 

I rate the solution seven out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Check Point Cloud Firewall (formerly CloudGuard Network Security)
August 2026
Learn what your peers think about Check Point Cloud Firewall (formerly CloudGuard Network Security). Get advice and tips from experienced pros sharing their opinions. Updated: August 2026.
911,473 professionals have used our research since 2012.
Cloud Support at a security firm with 51-200 employees
Real User
Top 5Leaderboard
Oct 28, 2025
Has improved threat response and reduced cloud-related alerts through automated security policies
Pros and Cons
  • "Check Point CloudGuard Network Security has had a strong positive impact on our organization across several dimensions, especially in security posture, operational efficiency, and cloud agility."
  • "Check Point CloudGuard Network Security could be improved by enhancing its user interface, simplifying policy management, and expanding third-party integrations."

What is our primary use case?

Our main use case for Check Point CloudGuard Network Security is protecting our cloud infrastructure from advanced threats while maintaining consistent security policies across hybrid environments; we rely on it most for perimeter defense, traffic inspection, and automated threat prevention.

What is most valuable?

The advanced threat prevention feature of Check Point CloudGuard Network Security stands out the most to me. The threat prevention feature in Check Point CloudGuard is highly effective because it blocks attacks before they reach cloud workloads, using real-time intelligence and automated controls; one standout scenario for us was stopping a zero-day exploit targeting a misconfigured API, which CloudGuard detected and blocked instantly, preventing lateral movement.

Check Point CloudGuard Network Security integrates natively in Azure, allowing security policies to follow workloads as they scale or move, and it also supports infrastructure as code tools like Terraform or CloudFormation for security.

Check Point CloudGuard Network Security has had a strong positive impact on our organization across several dimensions, especially in security posture, operational efficiency, and cloud agility. Check Point CloudGuard Network Security has significantly reduced our organizational risk, particularly in cloud environments, with a measurable drop in misconfiguration, threat exposure, and incident response time, contributing to an estimated 30 or 40% reduction in overall cloud-related risk.

What needs improvement?

Check Point CloudGuard Network Security could be improved by enhancing its user interface, simplifying policy management, and expanding third-party integrations. The documentation has a learning curve, which can be dense and sometimes outdated. At first, I needed to learn different documentations, but now it is easier. More interactive guides, real-world examples, and clearer walkthroughs would help new users get up to speed faster.

For how long have I used the solution?

I have been using Check Point CloudGuard Network Security for around two years.

What do I think about the stability of the solution?

Check Point CloudGuard Network Security is stable.

What do I think about the scalability of the solution?

Check Point CloudGuard Network Security is scalable.

How are customer service and support?

Check Point CloudGuard Network Security's customer support is very good.

How would you rate customer service and support?

Positive

What was our ROI?

I have saved time due to Check Point CloudGuard Network Security.

What's my experience with pricing, setup cost, and licensing?

The pricing, setup cost, and licensing for Check Point CloudGuard Network Security is very good in Azure for me.

What other advice do I have?

Since implementing Check Point CloudGuard Network Security, my confidence in moving workloads to the cloud has remained the same. I recommend Check Point CloudGuard Network Security because it is better for its security. On a scale of one to ten, I rate Check Point CloudGuard Network Security an eight.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Martin Raška - PeerSpot reviewer
Senior Security Engineer & Instructor at Arrow Electronics
Real User
Top 20
Mar 3, 2025
Unification of security features strengthens network protection
Pros and Cons
  • "It's valuable to have everything in one place instead of spreading across different products."
  • "The management is the best on the market."
  • "It should be more unified across all platforms."
  • "Sometimes the customer service is good. Sometimes it is very bad. And I have nightmares from it."

What is our primary use case?

Primary use case is to use it for protecting the network.

I am working with the platform, but unlike a typical customer using it for protection, we are mostly using it for deployment and debugging.

What is most valuable?

The overall network security is good. It's big-picture, all in one bundle. It's valuable to have everything in one place instead of spreading across different products.  

Unified security management positively affects a company's security operations. They have one unified view of the security. I can connect multiple gateways to the management and have it in one place. I can have reporting and views in a single pane of glass on the consolidated platform. 

It's easy to use. The management is the best on the market. It's very easy to work with, read, understand, and navigate.

It helps increase our customer's security posture. We can see in some cases CloudGuard improves our customers' posture overall. 

What needs improvement?

It should be more unified across all platforms. There are different kinds of releases for private cloud, public cloud (HA), NSX, and VSX. It is a little bit different on every platform where I install it, and each platform has many limitations like SMB or Maestro. So I need to know that and decide on which platform I should install it on.

For how long have I used the solution?

I am using the solution for about eight years on a daily basis.

What do I think about the stability of the solution?

It's mostly stable. There were some stability issues. But most customers have high availability.

What do I think about the scalability of the solution?

Check Point is a leader in firewall scalability. Check Point Maestro is good and Elastic XL looks promising but the code between maintrain and scalable platform should be unified to have a match 1:1 in the terms of commands and limitations. 

How are customer service and support?

Sometimes the customer service is good. Sometimes it is very bad and I have nightmares from it. The worst thing Check Point did was to move the support to India. There are some good people, however, most of the time, the engineers are not very good, just at a basic level. This needs an improvement.

When I am working on a problem and need help, creating a ticket for a particular issue takes about two weeks to get somewhere. I have to describe the issue multiple times, show what the real issue is but lately I have some very difficult issues and I have good engineers assigned to it, so lately my feedback is positive.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

Cisco ASA and Juniper. My main focus is 95% with Check Point. So I am using only Check Point. I am familiar with other products, however, I am not using them.

How was the initial setup?

It is very easy to deploy. I have the installation with ISO. With ISO, I can install a firewall, the management, or both of them. I can just choose, and it is very easy. The ISO is unified in the new version, R82. I can install a firewall, management, log server, smart event or a combination. This is very efficient.

What about the implementation team?


What was our ROI?

We dont buy we sell/distribute.

What's my experience with pricing, setup cost, and licensing?

We as a distributor work closely with the licensing. The pricing has some downsides. It could be better and there could be better scalability of the licensing itself. There are just some licenses which are not on the table. Licensing should be more agile and additive.

Which other solutions did I evaluate?

It was not needed.

What other advice do I have?


Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company has a business relationship with this vendor other than being a customer. We are distributor
PeerSpot user
reviewer2751327 - PeerSpot reviewer
Cloud network engineer at a manufacturing company with 10,001+ employees
Real User
Top 5
Sep 3, 2025
Enables secure access and traffic control with reliable security features
Pros and Cons
  • "Check Point CloudGuard Network Security has positively impacted my organization by making the network more secure and controlling the access to the applications."
  • "The customer support is not good."

What is our primary use case?

My main use case for Check Point CloudGuard Network Security is that we're using it to filter inbound and outbound Azure traffic from on-premises to Azure and from Azure to the internet.

I use it for filtering traffic between on-premises and Azure to secure an SAP application accessed from on-premises while the SAP is in Azure.

What is most valuable?

The best features Check Point CloudGuard Network Security offers are security features, VPN capabilities, filtering, and IPS.

I rely on IPS and access control the most because it controls access to on-premises and from Azure.

Check Point CloudGuard Network Security has positively impacted my organization by making the network more secure and controlling the access to the applications.

What needs improvement?

I think Check Point CloudGuard Network Security is an ideal product, so I see no improvements needed.

If I had to think of one area where it could be improved or made easier, I would say that support isn't very good and documentation sometimes is lacking.

For how long have I used the solution?

I have been using Check Point CloudGuard Network Security for four years.

What do I think about the stability of the solution?

Check Point CloudGuard Network Security is stable in my experience.

What do I think about the scalability of the solution?

Check Point CloudGuard Network Security's scalability is good because we can put the firewalls in VM scale sets and scale.

How are customer service and support?

The customer support is not good.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

I did not previously use a different solution before Check Point CloudGuard Network Security.

How was the initial setup?

My experience with pricing, setup cost, and licensing for Check Point CloudGuard Network Security is that pricing was good, the initial setup is easy, and licensing is a bring your own license, so it's good to bring licenses already from on-premises.

Which other solutions did I evaluate?

Before choosing Check Point CloudGuard Network Security, I evaluated other options, including Fortinet.

What other advice do I have?

My advice to others looking into using Check Point CloudGuard Network Security is to deploy with scale set.

I would rate Check Point CloudGuard Network Security an eight out of ten because it's mostly complete and the support is a minor downside.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Harshal Pachpande - PeerSpot reviewer
Security Operation Consultant at SecurView
Real User
Top 5Leaderboard
Aug 15, 2026
Centralized cloud security has improved perimeter protection and streamlined traffic monitoring
Pros and Cons
  • "Check Point Cloud Firewall (formerly CloudGuard Network Security) has centralized policy management, and the logging and monitoring is the extensive solution that we have really appreciated, as it supports multiple SIEM solutions to have logging and monitoring in place from a security perspective."
  • "However, when we were new in this phase, whenever an implementation was going on, there were some areas that we identified with the overall complexity of managing a cloud environment, particularly when we dealt with multiple cloud accounts and networks."

What is our primary use case?

Check Point Cloud Firewall (formerly CloudGuard Network Security) has been acting as a perimeter device for our architecture, and it has been helping us to secure and have centralized management and visibility of the cloud network security. As a security analyst, we have been forwarding those logs with the SIEM solutions where we are monitoring network traffic flows for any abnormalities, applications and services, and for potential security breaches.

We have been forwarding those logs over to the SIEM, and we have deployed this firewall in our environment to secure the perimeter by introducing policies. We have utilized the features to have the policies in place for communication with the destinations, to identify the source and destination ports and protocols, and the allowed and blocked connections to the firewalls. These were our basic use cases.

We also use it for network traffic inspections, firewall policy enforcement, application and service controls, and the centralized policy management tool.

What is most valuable?

Check Point Cloud Firewall (formerly CloudGuard Network Security) has centralized policy management, and the logging and monitoring is the extensive solution that we have really appreciated, as it supports multiple SIEM solutions to have logging and monitoring in place from a security perspective.

The product has native integration support, and all of them are integrated with each other. It has been quite simple for us as we have the entire Check Point suite. It has been quite helpful, and it has been easy to integrate with each other.

We have been utilizing the overall Check Point suites, including the email collaborations, Harmony, and Check Point Cloud Firewall (formerly CloudGuard Network Security). This includes the Cloud Network Security, AppSec, the WAF firewalls, and Cloud Native Security.

What needs improvement?

The tool has been quite easy to handle. However, when we were new in this phase, whenever an implementation was going on, there were some areas that we identified with the overall complexity of managing a cloud environment, particularly when we dealt with multiple cloud accounts and networks. Making those workflows more streamlined is an area that can be improved.

For how long have I used the solution?

The implementation took around three months, as our environment was quite complex.

What do I think about the stability of the solution?

We are not having any downtime as of now. We have been getting notifications from the team regarding maintenance windows. There has been no downtime observed as of now, and with no glitches or bugs.

What do I think about the scalability of the solution?

As of now, Check Point Cloud Firewall (formerly CloudGuard Network Security) has been scalable. We have been onboarding our environment and deploying the policies. We have not observed any lagginess or slowness on the portal or in the central management.

The tool has been quite scalable. We have been deploying the policies, but we have not observed any issues with the scalability.

How are customer service and support?

Initially, technical support was there to understand our architecture and to deploy them. They have been quite helpful in the initial phases.

How was the initial setup?

The initial setup was quite easy. We have the support team with us to have support, and they have all these SOPs and help documents and the steps on how to perform the tasks. How to perform the onboarding of these firewalls was all in one portal, which was documented with the SOPs. This helped us in a very positive manner.

What other advice do I have?

For new users, we would recommend starting with a clear understanding of the cloud network architecture first: how the traffic flows, how the security policies should be made before major configuration changes, and to start monitoring with logging first and understanding how the policy behaves. These are the primary checks that we would advise new users. Our overall score is eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Aug 15, 2026
Flag as inappropriate
PeerSpot user
Senior Solution Consultant at a tech services company with 51-200 employees
Real User
Top 5Leaderboard
Oct 21, 2025
Network security automation and management improve productivity and save time
Pros and Cons
  • "The automation and unified security management have helped me significantly; it saves me eighty percent of the time and reduces errors."
  • "Check Point CloudGuard Network Security can make deployment and configuration less complex."

What is our primary use case?

My main use case for Check Point CloudGuard Network Security is network security for my network tunnel.

I have additional examples about my main use cases; it helps us with overall network security.

How has it helped my organization?

Check Point Cloud Guard provides a unified security management platform for consistent policy enforcement across all environments. Which makes scalability easy & decreases overall TSO.

What is most valuable?

The best features Check Point CloudGuard Network Security offers include automation of network security and unified security management, which stand out to me because they streamline our operations.

The automation and unified security management have helped me significantly; it saves me eighty percent of the time and reduces errors.

Check Point CloudGuard Network Security has positively impacted my organization, leading to better productivity. It has increased our productivity.

It increased productivity by allowing my team to spend less time on manual tasks, which helps us to focus on other projects.

What needs improvement?

Check Point CloudGuard Network Security can make deployment and configuration less complex.

For how long have I used the solution?

I have been using Check Point CloudGuard Network Security for around one year.

What do I think about the stability of the solution?

Check Point CloudGuard Network Security is stable.

What do I think about the scalability of the solution?

The scalability of Check Point CloudGuard Network Security is good.

How are customer service and support?

The customer support is good.

I would rate the customer support an eight on a scale of one to ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I did not previously use any other solution like this.

How was the initial setup?

The initial setup with Check Point CloudGuard Network Security is straightforward, with no complications.

What was our ROI?

I am still calculating the return on investment; it has only been one year, so there are no answers right now.

What's my experience with pricing, setup cost, and licensing?

My experience with pricing, setup costs, and licensing is satisfactory.

Which other solutions did I evaluate?

I did not evaluate other options before choosing Check Point CloudGuard Network Security.

What other advice do I have?

My thoughts about the metering and billing experience are that it's fair and okay, though not very clear.

My advice to others looking into using Check Point CloudGuard Network Security is to go for it.

I chose that number because of the performance.

I have no additional thoughts about Check Point CloudGuard Network Security before we wrap up.

On a scale of one to ten, I rate Check Point CloudGuard Network Security an eight.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Shebin Matthew - PeerSpot reviewer
Cyber security operations manager at a financial services firm with 1,001-5,000 employees
Real User
Top 5
Feb 13, 2025
Security engineering benefits and management insights improvement needed
Pros and Cons
  • "It plays a vital role in protecting both our customer-facing and internal company infrastructure."
  • "CloudGuard Network Security provides us with unified security management across hybrid clouds as well as on-premise."
  • "Ease of management and reporting would be crucial for capacity planning and budgeting. If I see capacity increasing, I want to be able to plan appropriately."
  • "The setup cost is okay. The cost overall is somewhat high compared to other vendors, whether firewalls or cloud-native solutions."

What is our primary use case?

This solution would be more beneficial for my AWS side, for our applications. The platform is utilizing AWS, so it requires further protection through some enhancements, which involve allocating more resources into AWS. Check Point serves as our system. I consider it a business case to protect that application work on the cloud.

How has it helped my organization?

Check Point is one of the key aspects of our security. It's protecting the e-commerce side and some functions on the public side of the website. It plays a large role in protection.

What is most valuable?

The types of prevention functions, such as the IPS and other advanced features, provide significant value. 

Check Point is a product that doesn't require a lot of patching throughout the year compared to some competitors. This stability is beneficial for my customer-facing application workload, as it minimizes changes to the infrastructure. 

Maintaining a stable infrastructure that doesn't demand frequent attention is important to me. For our security engineering team in the bank, Check Point is definitely a key aspect. It safeguards our e-commerce side, functions hosted on the public website, our DMZ zones, and the e-commerce hyper-converged infrastructure. 

Overall, it plays a vital role in protecting both our customer-facing and internal company infrastructure.

CloudGuard Network Security provides us with unified security management across hybrid clouds as well as on-premise. We can have a hybrid solution which can be managed easily alongside what we already have on-premises. Rather than than have team layers of management, for example, one cloud separate and one cloud on something else, doesn't make sense. 

The centralization affects our security operations. We are already using a lot of Check Point. What they are already doing has been good for us. However, CloudGuard will add another layer of protection for the things we have in AWS. Any reluctance the organization may have for goign into the cloud, or multiple clouds, will be overcome by solutions like Check point, which is giving us a layer of comfort for our critical workloads.

We're confident in secure cloud deployment and migration. We're already an existing customer and we have a level of comfort with the solution. We know it will give us that extra layer of security and play their role and do what they are supposed to do.  

What needs improvement?

One aspect that I noticed is that we already have a substantial Check Point setup, so management is a consideration. I'd like to have an ease of management. That's important. I am anticipating the introduction of features like AI or advanced supporting functions on the on-premises side. This would be beneficial by providing insights into capacity and enabling me to project future needs, such as enhancements or additional layers for the Check Point infrastructure. Ease of management and reporting would be crucial for capacity planning and budgeting. If I see capacity increasing, I want to be able to plan appropriately.

For how long have I used the solution?

I have been using Check Point for many years. However, we began doing some changes in firewalls and handling replacements since last year.

What do I think about the stability of the solution?

I believe it will perform quite well if it remains similar to what we are already using.

What do I think about the scalability of the solution?

There have not been any scalability issues yet.

How are customer service and support?

I have never had to struggle with customer service. My suppliers are really good partners. They always support us, backed by Check Point. Even if I encounter issues, Check Point's account managers maintain a close relationship with us. Whether through suppliers or direct contact, they are always helpful.

Which solution did I use previously and why did I switch?

I have used previous solutions, however, I won't mention specific names. Since 80% of us are using Check Point, it doesn't make sense to replace the remaining 20% with something else.

How was the initial setup?

The setup cost is reasonable, and many engineers are familiar with Check Point, making it easy to find someone to do the job. Suppliers and Check Point account managers maintain good relationships with the customers and suppliers.

What about the implementation team?

I use a supplier, one of Check Point's partners, to support us. We utilize two Check Point partners, Indiguity 360 and D2B, to assist us in our Check Point journey and management.

What's my experience with pricing, setup cost, and licensing?

The setup cost is okay. The cost overall is somewhat high compared to other vendors, whether firewalls or cloud-native solutions. Check Point may be on the pricier side, however, in the long run, it proves its value.

Which other solutions did I evaluate?

We have not done a POC with any other product.

What other advice do I have?

I'm not on the technical side; I'm more on the management side of the product. We do have some rollouts still pending with Check Point. 

I would rate it an eight out of ten since I've never had a negative experience. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Alain Rosenthal - PeerSpot reviewer
System Architect (Software) at a manufacturing company with 10,001+ employees
Real User
Top 20
Feb 23, 2025
Deploys secure cloud environments with high trustworthiness and confidence
Pros and Cons
  • "The solution is very stable. I can honestly say that I trust it."
  • "I feel safe deploying Check Point, and the security lets me sleep well at night."
  • "It should be more agile, as it seems to me that they took their on-prem devices and uploaded them to the cloud. Every time we need a new interface or something like that, we need to make major changes. This is a problem."

What is our primary use case?

We protect the cloud by uploading environments to the cloud and making the developments over the cloud.

How has it helped my organization?

We used to have an on-prem setup, and the implementation of the new one came naturally since it looks like the previous setup. I know the places for making configurations. 

What is most valuable?

I am only using the basic protection for the cloud, like a regular firewall, and I find it very useful. 

I feel safe deploying Check Point, and the security lets me sleep well at night. It made a major impact since we have to secure the cloud, so all of our projects had to be protected. We never thought about going to the cloud without security.

CloudGuard Network Security provides us with unified security management across hybrid clouds as well as on-premise. If anything looks wrong, I can get the logs from the same place for all the networks. The visibility is great.

It's helped us reduce organizational risk. 

CloudGuard Network Security has had a major impact on our confidence in Security cloud deployments and migrations. We have to secure the cloud. All of our projects have to be protected. That's the the impact. We never thought about going to the cloud without security. 

What needs improvement?

It should be more agile, as it seems to me that they took their on-prem devices and uploaded them to the cloud. Every time we need a new interface or something like that, we need to make major changes. This is a problem. 

When we try to install a new lab, it appears we need to reinstall the firewall because the interfaces were missing. This took a lot of time, and we had to use the professional service again. I believe this is the point that Check Point should improve.

For how long have I used the solution?

I have used the solution for almost two years.

What do I think about the stability of the solution?

The solution is very stable. I can honestly say that I trust it.

What do I think about the scalability of the solution?

On-prem, we are using Maestro, and the scalability is great.

How are customer service and support?

I enjoyed support very much. We are getting premier support. It is amazing. My experience with them was excellent.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We tried the biggest competitors in Europe. We found that although they are more ready for the cloud, we am more comfortable using CloudGuard. It's easier to use since we come from the Check Point on-prem devices. I understand the menus and configuration. It comes naturally. In comparison, in terms of identifying threats, this solution is more or less the same as others. HOwever, this has more flexibility, We could use the same product and extend it right to the cloud. The deployment was very natural. 

How was the initial setup?

We use Azure and GCP clouds. We used an integrator since we were new to the cloud. We used an integrator. The deployment took one day.

What about the implementation team?

I used Check Point professional integrator. The experience was excellent. The person was very professional. 

What was our ROI?

The ROI is safety. I feel secure when I deploy Check Point. 

What's my experience with pricing, setup cost, and licensing?

Basically, the pricing is the same compared to competitors. They are all in the same range.

Which other solutions did I evaluate?


What other advice do I have?

I'd rate the solution eight out of ten. We've had some problems adding new interfaces in new environments, we do run into issues. For example, when we tried to install a new lab, it appeared that we needed to reinstall the firewall as the interfaces were missing. We had to reinstall, and it took a lot of time, and we had to use the professional integrator again.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2647578 - PeerSpot reviewer
Cybersecurity consultant at a comms service provider with 51-200 employees
Consultant
Top 20
Feb 19, 2025
Provides comprehensive protection and a single pane of glass management
Pros and Cons
  • "I found the access control policy through SmartConsole, which was formerly SmartDashboard, to be very valuable. It deeply explores source, destination, and port protocols. Competitors struggle to match this simplicity and effectiveness."
  • "The complexity managed by Check Point developers is amazing."
  • "I believe that presentations on artificial intelligence indicate that analyzing logs via SmartEvent and SmartLog Security Event Information Management can offer insights into emerging trends and potential next steps. By correlating logs related to BYOD, BYOL, and Shadow IT, it will become easier to manage and hopefully mitigate or understand risks."

What is our primary use case?

We primarily use the solution for protecting the network perimeter and monitoring incoming and outgoing packets. Over the years, the product has evolved significantly by inspecting HTTPS and IPS and having antivirus and anti-bot capabilities. It has been interesting to observe how Check Point keeps pace with global security challenges and addresses them efficiently through policies on CloudGuard gateways.

How has it helped my organization?

In addition to blocking attacks and protecting the network, we benefit from the visibility into the logs, the simplicity, and the accuracy of reaching the events. All the capabilities are inside the solution. Unlike its competitors, it does not require extra licenses. It is well-integrated and very detailed. We can pinpoint the details to minutes, seconds, or milliseconds, and see what is going on. We can also see smart events and smart reports with pictures, graphs, etc. Through a single pane, we can see how our network environment is behaving. We can see any changes in the attack patterns, the number of logs, or any new events, which may give insights into an attack going on. We can also see if a new application was released by DevOps teams without telling us.

A big benefit of Check Point is that the same policy can be installed on-premises, on the cloud, with Kubernetes, with Dockers, etc. It works on huge devices or gateways on the cloud. It can work with Azure, Google Cloud, and others. The SmartConsole view helps handle all the environments with a single policy which makes it very easy. It enables working with a small team. A small team of five to ten people is enough for a global, worldwide network.

What is most valuable?

I found the access control policy through SmartConsole, which was formerly SmartDashboard, to be very valuable. It deeply explores source, destination, and port protocols. Competitors struggle to match this simplicity and effectiveness. The evolution of HTTPS inspections, threat prevention, and autonomous threat prevention are commendable. The consistent interface across versions ensures familiarity despite minor tweaks, maintaining a long-standing valid approach.

The visibility provided through logs, charts, and graphs, without requiring extra licensing, is excellent.

What needs improvement?

I believe that presentations on artificial intelligence indicate that analyzing logs via SmartEvent and SmartLog Security Event Information Management can offer insights into emerging trends and potential next steps. By correlating logs related to BYOD, BYOL, and Shadow IT, it will become easier to manage and hopefully mitigate or understand risks.

For how long have I used the solution?

I have used Check Point solutions since NGX R65, which was a lot of years ago.

What do I think about the stability of the solution?

In my experience, recent versions with recommended jumbo hotfixes offer remarkable stability. There have been no unexplained reboots reported by customers.

What do I think about the scalability of the solution?

While working with a customer using 561k gateways, handling 140 gigabits of peak traffic was successful. After that, they changed the product but maintained the same big picture while enhancing throughput and scalability. Adding more devices to security groups is straightforward. The complexity managed by Check Point developers is amazing. Check Point developers in Israel are ninjas. They have built a complete solution with amazing throughput and details. With a few clicks, there is elastic and protected network growth.

How are customer service and support?

Sometimes I find that the VPN teams provide exceptional service, identifying issues promptly. Occasionally, ticket handling delays arise due to repetitive questions despite detailed notes. However, overall, my experience is positive, achieving a more than 75% success rate. Issues are eventually resolved through hotfixes or innovative solutions, supported by a robust knowledge base.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

As an integrator and partner, we have the opportunity to see how other products work. SmartConsole itself is an excellent idea, and the management aspect of Check Point products significantly differentiates them. However, my opinion will be biased because I have been working with Check Point products for a long time, but I find Check Point's approach more simple and integrated. We do not need several devices or appliances to do verification at various layers. A simple gateway can deliver everything and secure the network.

On the perimeter of the network, it works as an employee hired to allow or deny based on the policies. It is able to follow the rules. There is simplicity. The capability of SmartDashboard to create rules, receive logs back from the gateway, generate all those insights, and pinpoint the events is amazing.

Compared to open-source solutions, there is more than 95% security. It does not handle only access controls; it has the capability of deep packet inspection to see what is going on and have insights into the intention of the malicious activity.

How was the initial setup?

Its deployment model is a mix-and-match. Sometimes it is better to have it on the cloud because of the elasticity, but sometimes it is better to have it on-premises due to regulations. With the single configuration on SmartConsole, it can deploy policies on the cloud and on-premises. Some customers use Azure, and some use AWS. Having a Check Point solution makes them more comfortable because they know that it is a robust and mature product. It is not something built by a startup six months or one year ago.

I can set it up with my eyes closed, though typing the IP address is necessary. I am very comfortable handling initial client configurations and cabling. Although some view configuration as tedious, the results are satisfying once complete.

What was our ROI?

I believe that the return on investment largely revolves around network protection. An investment, such as 10,000 euros, aims to prevent costly outages or security breaches, which could be more expensive than the solution itself. Despite views on cost, the value lies in maintaining operational integrity with zero downtime or incidents, facilitating secure, ongoing business operations.

What's my experience with pricing, setup cost, and licensing?

As a partner and solution provider for the last fifteen years, I have distanced myself from specific numbers. However, customer trust in the product is evident due to its comprehensive protective capabilities. Centralized appliances have mitigated previous CPU usage concerns, thanks to multi-threading and processing enhancements. Correct sizing assures minimal CPU usage, even at high traffic levels.

What other advice do I have?

I would rate the solution a nine out of ten. A ten might impede progress. They might relax and stop the progress. They should keep doing a good job.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Download our free Check Point Cloud Firewall (formerly CloudGuard Network Security) Report and get advice and tips from experienced pros sharing their opinions.
Updated: August 2026
Buyer's Guide
Download our free Check Point Cloud Firewall (formerly CloudGuard Network Security) Report and get advice and tips from experienced pros sharing their opinions.