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Ferrianto Suryanto - PeerSpot reviewer
Director Of Technology at PT Exa Teknologi Indonesia
Real User
Top 5
Has efficient advance threat protection capabilities but the features for CMS integration needs improvement
Pros and Cons
  • "The product's advanced bot and threat protection capabilities are valuable."
  • "There's potential for improvement in the platform's CMS integration."

What is our primary use case?

Our primary use case for this platform is to protect our web applications.

What is most valuable?

The product's advanced bot and threat protection capabilities are valuable.

What needs improvement?

There's potential for improvement in the platform's CMS integration.

For how long have I used the solution?

I've been using Barracuda Web Application Firewall for five years now.

Buyer's Guide
Barracuda Web Application Firewall
June 2025
Learn what your peers think about Barracuda Web Application Firewall. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
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What do I think about the stability of the solution?

The platform has been quite stable, with minimal disruptions in our operations.

What do I think about the scalability of the solution?

I would rate this solution a ten for scalability.

How are customer service and support?

The customer service and support have been responsive and helpful whenever we've needed assistance.

How was the initial setup?

The initial setup was straightforward.

What about the implementation team?

We implemented the product with the help of a vendor.

What's my experience with pricing, setup cost, and licensing?

The product pricing was competitive for the value it offers regarding security features. 

Which other solutions did I evaluate?

We evaluated other solutions like FortiWeb but chose this platform due to its comprehensive feature set and scalability options that suited our needs better.

What other advice do I have?

The platform has been a reliable choice for securing our web applications. I recommend exploring their support and training offerings to maximize their effectiveness.

I rate it a seven out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
IT Administrator at SPSP
Real User
Top 20
A scalable solution that protects internal applications from cybersecurity threats and provides fantastic technical support
Pros and Cons
  • "Parameter Protection is a valuable feature."
  • "We get false positives about phishing emails."

What is our primary use case?

We use the solution to protect our internal applications from cybersecurity threats.

What is most valuable?

Parameter Protection is a valuable feature. Most of the features are quite useful. It is a helpful tool. It helped us with penetration testing.

What needs improvement?

We get false positives about phishing emails. The vendor must improve Barracuda Email Security Gateway.

For how long have I used the solution?

I am using the solution currently.

What do I think about the stability of the solution?

The tool is quite stable. I have no issues with it. It depends on the fine-tuning of customized applications based on our requirements.

What do I think about the scalability of the solution?

The solution is scalable.

How are customer service and support?

The technical support is fantastic.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup was easy. However, we needed to do some fine-tuning in the applications. It was not difficult.

What other advice do I have?

Overall, I rate the tool a ten out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Barracuda Web Application Firewall
June 2025
Learn what your peers think about Barracuda Web Application Firewall. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
856,873 professionals have used our research since 2012.
Porleng Phatt - PeerSpot reviewer
Pre-Sales Engineer at eCam Solution Co., Ltd
Reseller
Top 5
Policy updates could be improved; I like the dashboard
Pros and Cons
  • "Has a good dashboard."
  • "The policy updates could be improved."

What is our primary use case?

Our primary use case is for banking compliance. I'm a presales engineer. 

What is most valuable?

I like the dashboard. 

What needs improvement?

The policy updates could be improved. 

For how long have I used the solution?

I've been using this product for four years. 

What do I think about the scalability of the solution?

Scalability is good but could be improved. 

How was the initial setup?

The initial setup isn't too complex, we have a master plan when we implement it for our customers and deployment usually takes around three months. We have several people on our team involved with maintenance; usually, our customers also have maintenance staff. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
PeerSpot user
Presales Engineer at a tech services company with 11-50 employees
Real User
Optimized performance, user-friendly environment, responsive technical support
Pros and Cons
  • "Barracuda Web Application Firewall provides optimized performance, a user-friendly environment, helpful dashboards, and is simple to use."

    What is our primary use case?

    Our clients are using the solution for internal banking software and website protection.

    What is most valuable?

    Barracuda Web Application Firewall provides optimized performance, a user-friendly environment, helpful dashboards, and is simple to use.

    For how long have I used the solution?

    I have been using this solution for approximately three years.

    What do I think about the stability of the solution?

    The solution has been stable in our experience.

    What do I think about the scalability of the solution?

    We have four clients using the solution.

    How are customer service and technical support?

    The technical support is very good. They were responsive and provide one of the best support in the market. They will assist you with any issues you might be facing.

    How was the initial setup?

    The installation was straightforward.

    What's my experience with pricing, setup cost, and licensing?

    The price of the solution is a little expensive. There is a license for this solution and it can be purchased every one, two, or five years.

    Which other solutions did I evaluate?

    I have evaluated other solutions.

    What other advice do I have?

    I would recommend this solution to others.

    I rate Barracuda Web Application Firewall an eight out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
    PeerSpot user
    Buyer's Guide
    Download our free Barracuda Web Application Firewall Report and get advice and tips from experienced pros sharing their opinions.
    Updated: June 2025
    Buyer's Guide
    Download our free Barracuda Web Application Firewall Report and get advice and tips from experienced pros sharing their opinions.