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it_user848259 - PeerSpot reviewer
Network & Security Engineer at a tech services company with 11-50 employees
Real User
Give us visibility into server connections/sessions, real-time alerts, KPIs
Pros and Cons
  • "This product gives us visibility into what is going on in two servers, including connections and sessions, real-time alerts, very good reporting, and KPIs. It makes managing security of a critical server very easy, with a friendly GUI."
  • "There is no one special feature, but the WAF itself is valuable: user-friendly protection against web attacks etc., authentication, reporting, accountability, alerting, and hardened OS."
  • "This product could easily progress to be among the industry leaders. I think they need to improve enterprise level automation. It integrates with a small number of vulnerability scanners, so report results should be imported manually; same for SIEM integration."

What is our primary use case?

I have two primary use cases, one for a bank and the other one for an operator. I will speak about the bank case. The environment is very critical: securing an e-banking server and SMS banking.

How has it helped my organization?

This product gives us visibility into what is going on in two servers, including connections and sessions, real-time alerts, very good reporting, and KPIs.

It makes managing security of a critical server very easy with a friendly GUI.

What is most valuable?

There is no one special feature, but the WAF itself is valuable: user-friendly protection against web attacks etc., authentication, reporting, accountability, alerting, and hardened OS.

What needs improvement?

This product could easily progress to be among the industry leaders. I think they need to improve enterprise level automation. It integrates with a small number of vulnerability scanners, so report results should be imported manually; same for SIEM integration.

Buyer's Guide
Barracuda Web Application Firewall
October 2025
Learn what your peers think about Barracuda Web Application Firewall. Get advice and tips from experienced pros sharing their opinions. Updated: October 2025.
872,098 professionals have used our research since 2012.

For how long have I used the solution?

More than five years.

What do I think about the stability of the solution?

Very stable product.

What do I think about the scalability of the solution?

No issues with scalability.

How are customer service and support?

Best support I have ever seen. I have experience with several products and their support. Barracuda support is very special: efficient, quick replies.

How was the initial setup?

There was some complexity because it requires special configuration in addition to some network changes.

What's my experience with pricing, setup cost, and licensing?

Very good price compared to other products. Some products, like Fortinet, give you good performance as well, and their price is probably lower than Barracuda, but you should pay attention to renewal prices and options. The BWAF license includes everything, even cloud control, which requires a license in other products.

OPEX/CAPEX should be looked at closely.

Which other solutions did I evaluate?

Fortinet, but BWAF was much better.

What other advice do I have?

I would rate it a 10 out of 10 because all requirements from a product are there: very good performance, robust equipment, pentest/vul scan success, very good support. The cost to value ratio is tops.

If you have a limited budget it’s the best, and if you have an open budget why spend more since BWAF can do the job.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user1194 - PeerSpot reviewer
Head of Infrastructure at a tech company with 51-200 employees
Real User
Very good Web Application filter to protect your web applications from various hacker exploits

Valuable Features:

1) The Barracuda Networks Web Application Firewall can protect your vital web applications from various exploits by hackers. 2) Can be easily deployed and configured. 3) Can be used to protect many applications, like Microsoft Outlook Web Access, Oracle, FTP, SharePoint, XML, etc. It can also protect custom applications deployed within the environment. 4) Can be very easily integrated with Active Directory and various 2-factor authentication systems. 5) Has a built in virus scanner for any data uploads. 6) Reasonably priced 7) Checks both Inbound and Outbound traffic to ensure protection against any type of data leakage and theft. 8) Barracuda Web Application Firewall has a built in load balancer, which can easily distribute traffic to multiple backend servers.

Room for Improvement:

1) Generally speaking, the more complex your web application is, the greater the risk. Older sites are highly vulnerable to application layer security threats. Barracuda Networks Web Application Firewall is not tightly equipped to handle application layer security threats. 2) For SSL enabled sites, Barracuda Networks Web Application Firewall requires the duplication of the SSL certificate. This can pose SSL penetration and also significant scalability challenges. 3) Customer service and online support system is a bit slow and needs improvement.

Other Advice:

One of the best Web Application Filters to protect your web applications, like FTP, Microsoft Outlook Access, Sharepoint, etc. from hackers. Ease of integration, with various 2-factor authentication systems, is one of the highly sought after features. It needs improvement in the way that it handles various SSL enabled sites.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Barracuda Web Application Firewall
October 2025
Learn what your peers think about Barracuda Web Application Firewall. Get advice and tips from experienced pros sharing their opinions. Updated: October 2025.
872,098 professionals have used our research since 2012.
IT Administrator at a energy/utilities company with 201-500 employees
Real User
Top 20Leaderboard
A scalable solution that protects internal applications from cybersecurity threats and provides fantastic technical support
Pros and Cons
  • "Parameter Protection is a valuable feature."
  • "We get false positives about phishing emails."

What is our primary use case?

We use the solution to protect our internal applications from cybersecurity threats.

What is most valuable?

Parameter Protection is a valuable feature. Most of the features are quite useful. It is a helpful tool. It helped us with penetration testing.

What needs improvement?

We get false positives about phishing emails. The vendor must improve Barracuda Email Security Gateway.

For how long have I used the solution?

I am using the solution currently.

What do I think about the stability of the solution?

The tool is quite stable. I have no issues with it. It depends on the fine-tuning of customized applications based on our requirements.

What do I think about the scalability of the solution?

The solution is scalable.

How are customer service and support?

The technical support is fantastic.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup was easy. However, we needed to do some fine-tuning in the applications. It was not difficult.

What other advice do I have?

Overall, I rate the tool a ten out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Porleng Phatt - PeerSpot reviewer
Pre-Sales Engineer at eCam Solution Co., Ltd
Reseller
Policy updates could be improved; I like the dashboard
Pros and Cons
  • "Has a good dashboard."
  • "The policy updates could be improved."

What is our primary use case?

Our primary use case is for banking compliance. I'm a presales engineer. 

What is most valuable?

I like the dashboard. 

What needs improvement?

The policy updates could be improved. 

For how long have I used the solution?

I've been using this product for four years. 

What do I think about the scalability of the solution?

Scalability is good but could be improved. 

How was the initial setup?

The initial setup isn't too complex, we have a master plan when we implement it for our customers and deployment usually takes around three months. We have several people on our team involved with maintenance; usually, our customers also have maintenance staff. 

Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
PeerSpot user
Presales Engineer at a tech services company with 11-50 employees
Real User
Optimized performance, user-friendly environment, responsive technical support
Pros and Cons
  • "Barracuda Web Application Firewall provides optimized performance, a user-friendly environment, helpful dashboards, and is simple to use."

    What is our primary use case?

    Our clients are using the solution for internal banking software and website protection.

    What is most valuable?

    Barracuda Web Application Firewall provides optimized performance, a user-friendly environment, helpful dashboards, and is simple to use.

    For how long have I used the solution?

    I have been using this solution for approximately three years.

    What do I think about the stability of the solution?

    The solution has been stable in our experience.

    What do I think about the scalability of the solution?

    We have four clients using the solution.

    How are customer service and technical support?

    The technical support is very good. They were responsive and provide one of the best support in the market. They will assist you with any issues you might be facing.

    How was the initial setup?

    The installation was straightforward.

    What's my experience with pricing, setup cost, and licensing?

    The price of the solution is a little expensive. There is a license for this solution and it can be purchased every one, two, or five years.

    Which other solutions did I evaluate?

    I have evaluated other solutions.

    What other advice do I have?

    I would recommend this solution to others.

    I rate Barracuda Web Application Firewall an eight out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
    PeerSpot user
    Buyer's Guide
    Download our free Barracuda Web Application Firewall Report and get advice and tips from experienced pros sharing their opinions.
    Updated: October 2025
    Buyer's Guide
    Download our free Barracuda Web Application Firewall Report and get advice and tips from experienced pros sharing their opinions.