We are using the Barracuda Web Application Firewall for website content and front-end web application protection.
Cloud Security Architect at a computer software company with 10,001+ employees
Scalable, straightforward installation, but lacking stability
Pros and Cons
- "The installation is straightforward."
- "I have found F5 more stable than Barracuda Web Application Firewall. They should improve the stability."
What is our primary use case?
For how long have I used the solution?
I have been using Barracuda Web Application Firewall for a few years.
What do I think about the stability of the solution?
I have found F5 more stable than Barracuda Web Application Firewall. They should improve the stability.
What do I think about the scalability of the solution?
Barracuda Web Application Firewall has been scalable in my experience.
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Barracuda Web Application Firewall
June 2025

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Which solution did I use previously and why did I switch?
I have used similar solutions to Barracuda Web Application Firewall, such as F5 and there are not any major differences between them.
How was the initial setup?
The installation is straightforward.
What about the implementation team?
We need a minimum of three to four people to do the implementation and maintenance of the solution.
What other advice do I have?
I rate Barracuda Web Application Firewall a seven out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Director Of Technology at PT Exa Teknologi Indonesia
A stable solution with good technical support that is user-friendly and easy to set up
Pros and Cons
- "The solution is user-friendly and easy to set up."
- "As most people are aware, the implementation is not easy."
What is most valuable?
The solution is user-friendly and easy to set up.
What needs improvement?
There should be some some simple case settings offered, as well as documentation and video.
As most people are aware, the implementation is not easy.
For how long have I used the solution?
We implemented Barracuda Web Application Firewall around four years ago.
What do I think about the stability of the solution?
The product is stable. We have encountered no issues in this regard.
How are customer service and technical support?
The technical support is quite good.
Which solution did I use previously and why did I switch?
We have primarily been working with Barracuda Web Application Firewall, as we have not yet done much testing of other products.
How was the initial setup?
It is not easy to implement the solution, although its duration varies with the number of applications that one wishes to deploy. We are talking about a maximum of one hour for a basic configuration.
What's my experience with pricing, setup cost, and licensing?
The price is reasonable, more so than other products.
What other advice do I have?
The solution looks good to me. We find that its features provide us with solutions for practically all our needs.
Our customers run the gamut from small, medium to enterprise.
I rate Barracuda Web Application Firewall as an eight or nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
Buyer's Guide
Barracuda Web Application Firewall
June 2025

Learn what your peers think about Barracuda Web Application Firewall. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
856,873 professionals have used our research since 2012.
Manager Information Technology at a tech services company with 11-50 employees
A solution which offers simplicity and is scalable, stable, easy to install and offers good technical support
Pros and Cons
- "Our customers value the solution's simplicity."
- "It would be better if their updates would be released annually."
What is most valuable?
Our customers value the solution's simplicity.
What needs improvement?
Occasionally, upon installation of the Energize Updates, the plans will go off track, something which necessitates us calling up their support team for another update.
The frequency of the release of the updates is also an issue. In the production environment, Firmware cannot be frequently updated. It would be better if their updates would be released annually.
For how long have I used the solution?
We have been dealing with Barracuda Web Application Firewall for more than four years.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
The solution is scalable.
How are customer service and technical support?
Our experience with technical support has been very positive.
How was the initial setup?
The initial setup is easy.
What's my experience with pricing, setup cost, and licensing?
While I would have to check on the price of the solution, I feel it to be okay and it matches the market price.
Which other solutions did I evaluate?
F5, Imperva and RedBear are the main competitors of Barracuda in our area.
I do not know if they possess certain features which Barracuda Web Application Firewall lacks. I would have to check.
What other advice do I have?
I would recommend the solution to someone looking for a new web application firewall.
I rate Barracuda Web Application Firewall as an eight out of ten. I do not give the product a higher rating because there are other solutions in Sri Lanka of which the vendors are aware through the Gartner Reports. I believe the solution is not not counted amongst the Gartner leader Quadrant.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Especialista en Informática at a maritime company with 5,001-10,000 employees
Protects our applications and has good support
Pros and Cons
- "We use Barracuda to protect the application. That's the main feature we use it for."
- "Sometimes when we put it in action, we have some blogs that appear as false positives. I think that it's improving. Barracuda should minimize false positives."
What is our primary use case?
We use Barracuda for all the cloud applications in Azure.
What is most valuable?
We use Barracuda to protect the application. That's the main feature we use it for.
What needs improvement?
Sometimes when we put it in action, we have some blogs that appear as false positives. I think that it's improving. Barracuda should minimize false positives.
They should make it easier to learn how to use applications.
For how long have I used the solution?
I have been using Barracuda Web Application for five years.
What do I think about the stability of the solution?
The stability is okay. We haven't had any issues with stability.
What do I think about the scalability of the solution?
We don't really scale it. We have around 500 users.
How are customer service and technical support?
We don't have issues with support. I had an issue with the console where I could not access the console from the inside network. When I accessed it from the inside network, they kicked me. I opened the case with support, we checked the perimeter firewall, and we tried to fix the problem, but it's still the problem.
Support wants me to check the firewall. I checked the administrator for the perimeter firewall and put all the rules for the communication but they told me to upgrade the version. I did and the problem still persisted.
I would rate their support an eight out of ten.
What about the implementation team?
We had a partner who did the installation.
What other advice do I have?
I would rate Barracuda an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Security Consultant at Global Solutions
Great probabilities recommendations, great features, and great support
Pros and Cons
- "Its recommendation about the probabilities on the website is great. It also has free probability managers for the website, which is really helpful. The protection engine, signature-based protection behavior, and analysis features are also great. It also has an ATP module for sandbox scanning and behavior analysis for file uploads."
- "Its interface can be better. It is not very friendly."
What is our primary use case?
We use it for website and web service protection.
What is most valuable?
Its recommendation about the probabilities on the website is great. It also has free probability managers for the website, which is really helpful.
The protection engine, signature-based protection behavior, and analysis features are also great. It also has an ATP module for sandbox scanning and behavior analysis for file uploads.
What needs improvement?
Its interface can be better. It is not very friendly.
For how long have I used the solution?
I have been working with this solution for three years.
How are customer service and technical support?
They provide great support with a fast response.
How was the initial setup?
The initial setup was straightforward. It took us a day to deploy this solution.
What other advice do I have?
I would rate Barracuda Web Application Firewall a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
Presales Solutions Architect at Hilal Computers
Good technical support and security features but needs better documentation
Pros and Cons
- "The solution offers multiple security features. There are machine learning features and great URL encryption. It also offers multi-protocol support against DDoS attacks."
- "The documentation is lacking. It's not like what you'd get if you were using Juniper or Cisco. They need to expand on it and make it more useful."
What is our primary use case?
We primarily use the solution to secure most data centers. We also use it for mobile apps for malicious automated attacks.
What is most valuable?
The solution offers multiple security features. There are machine learning features and great URL encryption. It also offers multi-protocol support against DDoS attacks.
The API security they offer is quite good.
The technical support on offer is very good.
There's multiple application delivery which is impressive.
What needs improvement?
The deployment isn't very user-friendly.
There are a lot of up and coming competitors in the space, and there's always new technology coming out. The solution needs to make sure that it keeps up with what's going on in the industry to make sure they don't get left behind.
The documentation is lacking. It's not like what you'd get if you were using Juniper or Cisco. They need to expand on it and make it more useful.
For how long have I used the solution?
I've been using the solution for almost four and a half years.
What do I think about the stability of the solution?
The stability of the solution is good. It's pretty reliable. There aren't bugs or glitches. It doesn't crash or freeze. It's good.
What do I think about the scalability of the solution?
The scalability has been fine. It's been quite good for us. We don't have complaints in that regard.
How are customer service and technical support?
We've always been pretty happy with technical support. We find them helpful and knowledgable.
Which solution did I use previously and why did I switch?
I also work with Fortinet solutions and I find that sometimes they can be limiting and have their own set of difficulties.
How was the initial setup?
The initial setup is okay, however, it's not particularly user-friendly. I wouldn't describe it as complex. It's more difficult.
What about the implementation team?
We are system integrators. We can handle implementations.
What's my experience with pricing, setup cost, and licensing?
The pricing is okay. Unlike other competitors, you are able to negotiate a little bit, which can help drive down the cost to the company.
What other advice do I have?
We're a solution partner, an integrator. We have partnership-level agreements with the solution.
We have multiple deployment models. We use it on-premises as well as on the cloud using both Amazon Web Services and Azure.
Overall, I'd rate the solution seven out of ten. It would be hard for any product to rate a ten out of ten for me. However, to get a bit of a higher mark, it should offer better documentation and be more user-friendly, particularly where deployment is concerned. I'd still recommend Barracuda, though. It's pretty solid.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
IT Manager at Toshiba Tec Poland
Simple to manage with a good client VPN and content filtering
Pros and Cons
- "The most valuable features are the client VPN and content filtering."
- "The incident reporting needs to be improved."
What is most valuable?
The most valuable features are the client VPN and content filtering.
This solution is simple to manage.
The interface and the dashboards are ok.
What needs improvement?
The incident reporting needs to be improved.
The local technical support in Poland is not very reliable.
For how long have I used the solution?
I have been using the Barracuda Web Application Firewall for three years.
What do I think about the stability of the solution?
This solution is very stable. It is great.
What do I think about the scalability of the solution?
I have only the single web application firewall running on-premises, so I cannot comment on scalability other than to say that I haven't had any problems.
We have 18 people who are being protected by this firewall and we do have plans to increase to approximately 100.
How are customer service and technical support?
I have been in contact with technical support and while I feel that they are not very reliable here in Poland, they are good enough and I am satisfied with them. The escalation was okay and the troubleshooting was also okay.
What's my experience with pricing, setup cost, and licensing?
The price of this solution is okay.
What other advice do I have?
My advice to anybody who is implementing this solution is to find a good partner to assist with the implementation.
I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: reseller
It consultant and Project Manager/ CTO technology officer at Cabar at Cabar SRL
Secure Internet Access with automatic content filtering
Pros and Cons
- "The most valuable feature is the automatic content filtering."
- "The usability of the interface could be improved."
What is our primary use case?
We use this solution as the firewall, the security, secure internet access, and protection from outside access.
What is most valuable?
The most valuable feature is the automatic content filtering.
What needs improvement?
The usability of the interface could be improved.
The interface is not easy to use or to configure.
A feature that could be very powerful would be the capability to provide the monitoring of the security analogies, and proactive alerts in case of potential issues.
The firewall protects and logs, but does not provide you with an analogy on that data.
For how long have I used the solution?
I have been using this solution for approximately nine years.
What do I think about the stability of the solution?
The availability and stability are very high.
We have one hundred employees within this company using this solution.
What do I think about the scalability of the solution?
The appliance can grow only in the stack, but it's not an upgradable design, it is a closed appliance.
It is unadjustable in performance, in growing or increasing.
How are customer service and technical support?
The technical support is provided by the vendor. A ticket is opened with the vendor and they provide support.
We have direct contact via email and phone.
Because we have to repeat the issue more than once before we get support, I would rate them an eight out of ten.
Which solution did I use previously and why did I switch?
Previously with a different vendor, we used many solutions. As a result, I have experience with many different solutions such as WatchGuard, Cisco, Cisco LEAP, Cisco Tools, SELFAS, and Fortinet.
How was the initial setup?
The initial setup was both simple and complex. WatchGuard is easier to set up than Barracuda, but not as complex. It's something that works and you can start.
The set up is a medium level of complexity, but if I had to choose between simple and hard, then I would say the initial set up is hard.
The implementation was anywhere from one to two days for the full implementation of all services.
It took one technician to deploy this solution. A couple of technicians for maintenance is required approximately four to five days a year.
What about the implementation team?
I am an integrator and the implementation was done by myself with the help of my technicians and colleagues that are certified in different technologies.
What's my experience with pricing, setup cost, and licensing?
Our licensing fees are paid annually and the cost is between €600 and €800 (approximately $665.00 to $885.00 USD).
It's a full-featured set and all of the capabilities are included.
I am not aware of any additional costs.
Which other solutions did I evaluate?
Before choosing Barracuda we evaluated WatchGuard.
What other advice do I have?
One of my previous colleagues suggested this solution, they advised me of the company and the technologies.
I would recommend this solution.
I would rate this solution an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller.

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Updated: June 2025
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