I'm a consultant and our primary use case is for traditional corporate networks. We have about 100 people using the solution.
Consultant at a manufacturing company with 1,001-5,000 employees
Significant advantages include performance and stability
Pros and Cons
- "Performance and stability are the key features of this product."
- "The product could be made more customizable."
What is our primary use case?
What is most valuable?
Performance and stability are the key features of this product, but the reasonable cost is also an important positive factor.
What needs improvement?
I think that their customer support could be improved with a faster response time.
I think the product could be made more customizable, I'd like to see that in the next release.
For how long have I used the solution?
We've been using this solution for many years.
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What do I think about the stability of the solution?
It's a stable solution.
How are customer service and support?
The technical support could be improved, we use the online support.
How was the initial setup?
The initial setup was quite difficult.
What other advice do I have?
I would highly recommend this product.
I would rate this product an eight out of 10.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

IT Senior Architect, Infrastructure and Cloud Solutions at a government with 501-1,000 employees
Stable and scalable with outstanding technical support
Pros and Cons
- "The solution is very stable. When comparing it to other environments, it's actually quite impressive."
- "We find it's different implementing it region-to-region. It might help if it was universal across all regions."
What is our primary use case?
On-premise to cloud <-> Cloud to on-premise
How has it helped my organization?
Managed service.
What is most valuable?
Scalability, multi-zone and FQDN TAgs.
What needs improvement?
In a future release, it could be empowered by combining with Azure Private DNS and Front Door.
For how long have I used the solution?
We've been using the solution for 1 year
What do I think about the stability of the solution?
The solution is very stable. When comparing it to other environments, it's actually quite impressive.
What do I think about the scalability of the solution?
The solution is scalable.
How are customer service and technical support?
We deal with technical support on a regular basis. I'd rate the service we've received ten out of most of the support tickets.
Which solution did I use previously and why did I switch?
We use several solutions.
What's my experience with pricing, setup cost, and licensing?
Unfortunately, I don't handle the finances or payments for the solution, so I can't compare to others.
Which other solutions did I evaluate?
FortiGate - also nice solution...
What other advice do I have?
We've used both the on-premises as well as the cloud deployment models. We also occasionally use a hybrid model. During migrations, we use hybrids. Once the migration is done, we move onto the full cloud and pass if over to private cloud or have public access as necessary.
The Azure firewall is prioritized as it is managed solution and does not require any infrastructure base (backbone) hardware support.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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Updated: August 2025
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