Azure Firewall makes up part of our security solution. We use it internally but we are a consulting company and also advise our customers on the use of it.
CEO at a tech company with 1-10 employees
Easy to set up, good integration, and the technical support is good
Pros and Cons
- "The most valuable feature is the integration into the overall cloud platform."
- "Currently, it only supports IP addresses, so you have to be specific about the IPs that are in your environment."
What is our primary use case?
What is most valuable?
The most valuable feature is the integration into the overall cloud platform. The orchestration is very easy using automation with APIs and scripts.
What needs improvement?
Currently, it only supports IP addresses, so you have to be specific about the IPs that are in your environment. They could add specific instance names, such as an instance ID to be specified or a resource group.
Tagging is supported but not on the instances, which is something that could be improved.
The selection of the internal resources into the ruleset could be improved.
Support for layer-seven application filtering should be added because it is not there yet, at all.
It is capable of filtering on the fully qualified domain name (FQDN) but it cannot do the more advanced features that Palo Alto or FortiGate can do, where you can grant or limit access to Facebook but you don't need to specify the domain name because it knows about Facebook as an application. You should be able to simply say "Allow Facebook", but also have it block Facebook Chat, for example. Having control over those specific application protocols within the traffic would be an improvement.
The documentation from Microsoft could be slightly improved, although it could be related to the fact that the product is quickly changing. It may be a case that the documentation updates are of a lower priority than the product itself.
For how long have I used the solution?
I have been using the Azure Firewall for about one year.
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What do I think about the stability of the solution?
The stability is excellent.
What do I think about the scalability of the solution?
The scalability is very good and you don't have to think about sizing, as in the case of a traditional firewall where you have to think about the throughput. With Azure Firewall, it scales automatically.
We have customers ranging in size from small to enterprise-level organizations. One of them is a large company with 40,000 users on Azure Firewall.
How are customer service and support?
We use the customer support that our customer has access to. If they have enterprise support then we use it, whereas if they do not then we use standard support.
Personally, my experience with Microsoft support has been very good. Their professionals are very quick to respond and they have good feedback. They also have very good support forums and the documentation is fairly good.
Which solution did I use previously and why did I switch?
I have experience with similar solutions by Palo Alto and Fortinet. With the inclusion of more advanced features, Azure Firewall will be on par with these products.
How was the initial setup?
The initial setup is straightforward and very easy.
What other advice do I have?
My advice to anybody who is considering this solution is to be clear about your requirements. It is critical to know what the capabilities of the firewall are, as well as what is nice to have when it comes to filtering and protecting the environment.
There are different threat profiles when it comes to protecting user traffic. For example, in a VDI environment, where the users are in the cloud, generating traffic and browsing the internet on virtual machines, Azure might not be the best fit. On the other hand, to protect the workloads on servers like application servers or database servers, it's a perfect fit. So, it is important to be clear about the use cases in order to determine whether it is suitable.
This is a relatively new product but Microsoft is really fast in their development and you never know what they are planning. In perhaps six months, I might rate it a ten out of ten. Nonetheless, at this time there is still some room for improvement.
I would rate this solution a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
Enterprise Solution Architect at a computer software company with 201-500 employees
Enables us to secure the entry point to the virtual data center with the firewall but it is costly
Pros and Cons
- "We secure the entry point to the virtual data center with the firewall."
- "There are a number of things that need to be simplified, but it's mostly costs. It needs to be simplified because it's pretty expensive."
What is our primary use case?
I design the architecture and it's an extension of the on-premise that we house on the cloud. We secure the entry point to the virtual data center with the firewall.
What needs improvement?
There are a number of things that need to be simplified, but it's mostly costs. It needs to be simplified because it's pretty expensive.
For how long have I used the solution?
I have been using Azure Firewall for two years.
What do I think about the stability of the solution?
To date, I haven't had any issue and I didn't have a requirement to scale, at this stage.
How was the initial setup?
The initial setup is straightforward. We define the setup on templates, we haven't had any specific issues.
What other advice do I have?
I would rate it a six out of ten. It's good enough but it's not as good as other virtual appliances. It's good enough.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
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December 2025
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Consultant at a manufacturing company with 1,001-5,000 employees
Significant advantages include performance and stability
Pros and Cons
- "Performance and stability are the key features of this product."
- "The product could be made more customizable."
What is our primary use case?
I'm a consultant and our primary use case is for traditional corporate networks. We have about 100 people using the solution.
What is most valuable?
Performance and stability are the key features of this product, but the reasonable cost is also an important positive factor.
What needs improvement?
I think that their customer support could be improved with a faster response time.
I think the product could be made more customizable, I'd like to see that in the next release.
For how long have I used the solution?
We've been using this solution for many years.
What do I think about the stability of the solution?
It's a stable solution.
How are customer service and technical support?
The technical support could be improved, we use the online support.
How was the initial setup?
The initial setup was quite difficult.
What other advice do I have?
I would highly recommend this product.
I would rate this product an eight out of 10.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT Senior Architect, Infrastructure and Cloud Solutions at a government with 501-1,000 employees
Stable and scalable with outstanding technical support
Pros and Cons
- "The solution is very stable. When comparing it to other environments, it's actually quite impressive."
- "We find it's different implementing it region-to-region. It might help if it was universal across all regions."
What is our primary use case?
On-premise to cloud <-> Cloud to on-premise
How has it helped my organization?
Managed service.
What is most valuable?
Scalability, multi-zone and FQDN TAgs.
What needs improvement?
In a future release, it could be empowered by combining with Azure Private DNS and Front Door.
For how long have I used the solution?
We've been using the solution for 1 year
What do I think about the stability of the solution?
The solution is very stable. When comparing it to other environments, it's actually quite impressive.
What do I think about the scalability of the solution?
The solution is scalable.
How are customer service and technical support?
We deal with technical support on a regular basis. I'd rate the service we've received ten out of most of the support tickets.
Which solution did I use previously and why did I switch?
We use several solutions.
What's my experience with pricing, setup cost, and licensing?
Unfortunately, I don't handle the finances or payments for the solution, so I can't compare to others.
Which other solutions did I evaluate?
FortiGate - also nice solution...
What other advice do I have?
We've used both the on-premises as well as the cloud deployment models. We also occasionally use a hybrid model. During migrations, we use hybrids. Once the migration is done, we move onto the full cloud and pass if over to private cloud or have public access as necessary.
The Azure firewall is prioritized as it is managed solution and does not require any infrastructure base (backbone) hardware support.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Updated: December 2025
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