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Freelance Consultant at The Future Group
Reseller
Supports HTTPS traffic inspection, is easy to maintain, and reduces operational costs
Pros and Cons
  • "It provided ease of maintenance. If a new firewall was needed, we only had to run the pipelines for this. So, the maintenance was very easy."
  • "There should be better monitoring and logging. Currently, it is put in Sentinel. It should be more seamless and from the interface."

What is our primary use case?

I used it for two of my clients. One of the clients used it for Azure Virtual Desktop implementation and for blocking the internet for the other applications in the IaaS. The use case for the other clients was also similar. It was put in there for holding up traffic and filtering traffic.

How has it helped my organization?

It provided ease of maintenance. If a new firewall was needed, we only had to run the pipelines for this. So, the maintenance was very easy.

It reduced work by 30%. It saved maintenance and operational costs by 15%.

What is most valuable?

The HTTPS Inspection feature was useful where HTTPS traffic is scanned before it goes over the line.

Its interface is okay, and it is very adjustable. I like IP groups and other things that you can do with it.

What needs improvement?

Rules management could be better. You have all kinds of rules, and they can put something better in place there.

There should be better monitoring and logging. Currently, it is put in Sentinel. It should be more seamless and from the interface.

Buyer's Guide
Azure Firewall
October 2025
Learn what your peers think about Azure Firewall. Get advice and tips from experienced pros sharing their opinions. Updated: October 2025.
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For how long have I used the solution?

It has been about two years.

What do I think about the stability of the solution?

Its stability is very good.

What do I think about the scalability of the solution?

It is scalable. It was used across multiple regions. One of them had about 3,000 users, and the other one had about 5,000 users.

How are customer service and support?

Their technical support is good. I would rate them an eight out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We used a different solution. We had on-prem Palo Alto. 

How was the initial setup?

I was involved in its setup. I deployed it with Bicep pipelines. The maintenance was also via pipelines. Its setup was straightforward, especially with Terraform and Bicep. It was done in 10 minutes to 15 minutes.

It is a one-man job, but that is not our advice. It is better to have three or four people who have knowledge of the firewall system. If you have only one person and that person is sick, then you have a problem. You block the internet, and sometimes, you have to open it. So, it is better to do it with a small team. If there are a lot of changes, two to three people should be fine.

In terms of maintenance, there is only the maintenance of new ports or IP addresses, but that's operational management. That's not firewall management as such.

What was our ROI?

Our clients have seen about 25% return on investment.

What's my experience with pricing, setup cost, and licensing?

It is expensive, especially with the premium functions.

For one of the clients, it was very expensive. You have to use it more at an enterprise level, and there, it was not at an enterprise level. So, it was very costly, but security-wise, it was a very wise decision to use it that way. 

Which other solutions did I evaluate?

The solution of Palo Alto and the other one, whose name I don't remember, were IaaS-based, but we wanted a platform as a service, and Azure Firewall is that.

What other advice do I have?

If you have an ecosystem based on, for instance, Palo Alto, it would be better to use a Palo Alto firewall because they have one way of working and one interface, but if you have a greenfield deployment or your on-prem is old or legacy, then I would advise going for Azure Firewall.

Its basic features were enough for us. The single sign-on experience was also okay. We had no problem with that. If required, we can use Privileged Identity Management or MFA. All these features are there within Azure.

I would rate it an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Ricardo S. - PeerSpot reviewer
IT Infrastructure Architect at a financial services firm with 10,001+ employees
Real User
Azure Firewall saves time and has great URL content control and antivirus features
Pros and Cons
  • "The firewall policy control, URL content control, and antivirus are all the most valuable aspects. Threat prevention is as well quite good."
  • "The development area and QA area could be improved. With those improvements, we can improve projects and take even less time to implement them."

What is our primary use case?

We implemented Azure Firewall to secure edges and gain access control to the internet for BNS and Bitcoin. It's used to access the internet in a safe way. It allows us to access services from Azure via the firewall within Azure.

How has it helped my organization?

With this technology, we were able to handle different projects in a smaller amount of time. The time-to-market has been much better since we implemented this solution. We have more agility, take less time to implement, and are able to set up faster.

What is most valuable?

The firewall policy control, URL content control, and antivirus are all the most valuable aspects. Threat prevention is as well quite good. 

What needs improvement?

The development area and QA area could be improved. With those improvements, we can improve projects and take even less time to implement them.

For how long have I used the solution?

I've been using the solution for five years.

What do I think about the stability of the solution?

It is very stable. I don't remember having a fall or failure in this service. 

What do I think about the scalability of the solution?

It is a good solution in terms of scaling. If we need to support more traffic or more bandwidth, the solution grows automatically. It's configured to grow.

How are customer service and support?

My company has an enterprise contract with Azure, and that contract gives us the right to access very specific, very high-level support. We always have good support and a high level of support with Azure from those that specialize in different areas of Azure.

Sometimes the support is delayed as sometimes we have to connect with support abroad. Sometimes we are limited as our people do not always know English and there can be a language barrier.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We did not use a different solution. This is the first solution we've used and we'll keep the same solution for now.

How was the initial setup?

I do not have direct experience with technical support. My colleagues in operations were involved in the setup. My role was to define and decide what kind of service we needed.

The deployment was in different regions, including in the USA and Virginia. It was a combination of on-premises and hybrid cloud between the two regions. 

I don't recall the solution needing maintenance.

What about the implementation team?

My colleague and partner implemented the product. 

What was our ROI?

I have not seen an ROI.

What's my experience with pricing, setup cost, and licensing?

The solution is cheaper than other brands. My company has an enterprise contract and we finally got a good price with Azure.

Which other solutions did I evaluate?

We evaluated Check Point and Fortinet.

It's simpler to implement Azure. It's simpler in terms of handling the license. With the other providers, in order to get support, it is necessary to sign a contract. With Azure, it's different. It's more agile and simpler to get service. The support is embedded in the service.

What other advice do I have?

I'd rate the solution nine out of ten.

The solution is very simple to implement. In terms of the security policy, it's good. Previously, we had to define how the solution was used and we had to configure it. It's necessary to define and have a good plan as the solution is very fast to implement. The velocity has to be contained via having a good plan. You need to be very clear and very detailed. Be prepared and plan everything in advance. 

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Azure Firewall
October 2025
Learn what your peers think about Azure Firewall. Get advice and tips from experienced pros sharing their opinions. Updated: October 2025.
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Senior Cloud Architect at Kyndryl
Real User
Easy to maintain and simple to set up but not a real firewall
Pros and Cons
  • "The solution is stable."
  • "An Azure firewall is not a real firewall."

What is our primary use case?

We primarily use the solution as a firewall. 

What is most valuable?

The initial setup is not complex. It's very simple. 

It is an easy product to maintain.

The solution is stable. 

What needs improvement?

An Azure firewall is not a real firewall. It has a lot of things to improve on. It should go and make a list of other firewalls and apply what they offer to its services. It requires features such as IDS, IPS, anti-virus, et cetera. The security protections on offer need to be better.

For how long have I used the solution?

I've used the solution for quite some time. I would say it's been four to five years.

What do I think about the stability of the solution?

The solution is stable. In terms of stability and reliability, I don't see an issue. there are no bugs or glitches. It doesn't crash or freeze. 

What do I think about the scalability of the solution?

The product isn't scalable per se. They're used in very minimal and milder situations which do not challenge their bandwidth and processing capabilities.

How are customer service and support?

I won't say I'm a hundred percent satisfied, however, since the product is in an evaluation state, there are these teething issues that will be there.

Which solution did I use previously and why did I switch?

I have used solutions such as Fortinet. 

How was the initial setup?

The implementation process is easy. It is not overly complex or difficult in terms of the setup process.

What other advice do I have?

We are a customer and an end-user.

We look at the solution and assign it according to our client's needs. it's situational. 

Based on the actual firewall capabilities, I would say it's a five out of ten in terms of a rating.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1288212 - PeerSpot reviewer
Network Administrator at a government with 201-500 employees
Real User
The features are so limited that it's pretty much a protocol-filtering product
Pros and Cons
  • "Azure's cost-effectiveness is its major advantage."
  • "Azure Firewall definitely needs a broader feature base. It should be able to go all the way up to layer 7 when looking at applications and things like that."

What is our primary use case?

When we started using Azure Firewall, we learned quickly that it couldn't do much. As I remember, it was essentially a layer 3 or layer 4 firewall that couldn't distinguish recognized applications and things like that. But it was inexpensive compared to the Palo Alto stuff we were looking at, so we wound up staying with the firewall. Mainly it was just inspecting ports between virtual machines.

What needs improvement?

Azure Firewall definitely needs a broader feature base. It should be able to go all the way up to layer 7 when looking at applications and things like that. It needs to be comparable to what you would get from Cisco, Palo Alto, Checkpoint, or any of those guys. If it's going to be a firewall, it needs to be competitive. From a security standpoint, it's not any better than loading an IP table in a Linux box. In fact, Linux may even be better in that sense

For how long have I used the solution?

I've been using Azure Firewall for probably about a year.

What do I think about the scalability of the solution?

Azure Firewall wasn't scalable at all, but it did what it's supposed to do.

How are customer service and support?

I honestly don't remember interfacing a lot with Azure support. I think that we were dealing with a third party, maybe. But I've been dealing with AWS for the last year, and it's a totally different experience in a good way. Their support is outstanding.

How was the initial setup?

Setting up Azure Firewall was easy because all you were doing was configuring source, destination, port, and action. However, there was something weird. You have to number your rules set, and depending on your numbering system, that's how you would have to apply the filtering of the logic of the policy. And in that sense, it's a little bit quirky. I don't think that most firewalls work that way. It just reads the policy, and the algorithm is based on it filtering down through the policies until it hits a truth or a match. And then it makes a decision based on that.

What's my experience with pricing, setup cost, and licensing?

Azure's cost-effectiveness is its major advantage. 

Which other solutions did I evaluate?

Each company will prioritize what it wants to work on. Azure may outperform AWS in some areas, but after working with the two platforms for roughly the same amount of time, I've found AWS friendlier and more sophisticated overall. AWS just seems to be a better platform for me, honestly.

What other advice do I have?

I would rate Azure Firewall one out of 10. I give it the worst rating because security is so important. However, it depends on your security goals. But you have to look at what's out there and what you typically get out of a box. Even for a cheap application for your computer, Azure Firewall just isn't delivering. It doesn't have any personality at all or functionality even. I definitely wouldn't recommend it to anyone, but I would have to go back and visit it because it's been a year now. The features are so limited that it's pretty much a protocol-filtering product. 

Honestly, I think any serious security-minded entity will bypass Azure Firewall and look at some of the images from the third parties. I guess it's suitable for small outfits that aren't serious about security but want some basic protection. By the time I walked away, I  had spent a lot of hours on it, and I spent more time in my job trying to find a solution and pick the right one. I did everything to learn the firewall's feature set. I finally talked with someone at Microsoft who said, "We know what you want and what you're trying to do, but we're just not there yet."

They just told me to stay tuned. I got the impression Azure Firewall is a very immature product that would probably improve over time. But, at that moment, I didn't think it was unready. It's just that products are trying to achieve different things. You can't have all the horses in all places. It's one of those things where I felt like it would have to be some acquisition or complete outsourcing of the security component to somebody specialized in the area who can sell it as a firewall.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1574409 - PeerSpot reviewer
Cloud Architect at a tech services company with 10,001+ employees
Real User
Meets industry-level standards and compliance requirements, supports native load balances, and is comparably priced
Pros and Cons
  • "It's auto-scalable, which is a great feature."
  • "It would be much easier if the on-premises, firewall rules, had some kind of export-import possibility in place, which is not the case right now."

What is our primary use case?

The use cases are related to internet-based traffic restriction. Generally, when it comes to gaining access to web applications hosted on Azure from the outside world, and the traffic restriction between the internal supplements.

What is most valuable?

We're still looking into the features. I can't evaluate much of it right now because we're still exploring. The requirements that we are looking at on the firewalls have been met, and we have begun running the operations. We are also looking forward to the next level of firewall features.

It's auto-scalable, which is a great feature. It also meets industry-level standards and compliance requirements, which have been verified by our security team.

It supports native load balances, and routable can be easily configured, which is another added feature. When we look at any other firewalls, and they were difficult to configure, which came in handy with Azure Firewall.

Layer four security is to be expected. In contrast, with Azure Firewall, you can extend it to the other Wi-Fi layers.

What needs improvement?

I'm not sure if that is still supported because we haven't yet explored all of the features, but it was on our future roadmap to integrate all restriction traffic and anything with our ITSM tool, most likely ServiceNow. So that an auto ticket can be generated for the ingenious, remediation and fixing can be done. Any type of automation can come into play there as well. Those are on our to-do list. But we're still looking into it. It is yet to be discovered.

It would be much easier if the on-premises, firewall rules, had some kind of export-import possibility in place, which is not the case right now.

As I previously stated, the same integration, most likely ITSM tool integration, is one of those features we'd like to investigate to see if it exists or not, so we can have a more forward-thinking perspective on it.

For how long have I used the solution?

We implemented Azure Firewall approximately three months ago. 

I have been working with Azure Firewall for two to three months.

I am working with the latest version.

What do I think about the stability of the solution?

The stability is excellent. As of now, we have not been faced with any issues, and we are keeping our fingers crossed that it remains that way.

What do I think about the scalability of the solution?

It is auto-scalable and highly available.

The number of people using this solution in our organization is quite limited as it is restricted as of now. We currently have three people who are working with this solution.

We may get one or two people on board, but for the time being it is restricted because it is a security device and we don't want to expose much of the admin privileges to the users or administrators, which is why it is restricted.

How are customer service and support?

We get enterprise support as well as Microsoft support with our premium version.

Technical support is also fine. It is sufficient in my opinion. We have a Microsoft solution architect aligned with us as well, and if any new services, or deployment, as well as configuration, are required, he comes into the picture and we can get support from him. Aside from that, we have technical support for case-by-case scenarios such as severity A, B, and C for Microsoft. So far Microsoft support has not been an issue. I have been working with Microsoft for the past 10 years, I don't see much of an issue from Microsoft on support, at least from my point of view.

Which solution did I use previously and why did I switch?

We have Barracuda, FortiGate, and Check Point as well.

As a comparison, it would be difficult because it is managed by a completely different team from an on-premises perspective. Before deploying Azure, we were looking for what parameters actually made the point, The security team was able to identify that it was good enough for our security parameters to meet our company's requirements. This is why we are using it, and how we deployed the Azure Firewall, subject to security approvals.

The rest of the firewalls on-premises are managed by a different team.

How was the initial setup?

The initial setup was pretty easy. 

In terms of configuration, we haven't faced much of an issue.

The deployment and configuration took two to three hours.

The maintenance parameter is supported by Microsoft. Being a cloud product is very simple in terms of maintenance; we don't need to worry about any kind of patching activity or anything else. On other products, we must check the vendor and follow the OEM recommendation. This is an area that Azure has simplified.

What about the implementation team?

Microsoft assisted us during the deployment. We had a solution engineer from Microsoft.

The deployment was straightforward, on the other hand, from a configuration standpoint we had some help to avoid any issues or misconfiguration. A Firewall is something that is very important from a security point of view. You cannot have any loopholes on that parameter.

What's my experience with pricing, setup cost, and licensing?

We purchased the premium version for our enterprise support and it was quite good.

There isn't much of a pricing licensing model in Azure. Azure Firewalls operate on a pay-as-you-go model, similar to cloud services. So far, the best estimate we've found for our enterprise solution is around 90,000 INR rupees in India. So that's what we discovered. And because we are using three different subscriptions and managing it from a hub network, we divide it and it comes to around 30,000 in INR fee subscription. That is a suite comparison that we have also done with regard to the licenses of other products. And we discovered that it is also comparable in terms of pricing.

What other advice do I have?

When it comes to firewalls or any other type of security device, it is more of an analysis done by your security team to determine whether or not it meets your security requirements. If we are only talking about product and features, I would recommend it because from a cloud perspective, and specifically, if you are using Azure, it is quite easy from a manageability, operations, and configuration standpoint, with respect to the PaaS services.

Whereas if you deploy other vendors on Azure, managing the PaaS services would be difficult because Azure uses service tags, which you can simply configure in Azure Firewall for your PaaS services and other, even VMs. However, if you use other product vendors, there will be some kind of IP address restriction.

If you're in an Azure environment, I'd recommend Azure Firewalls. If it is any other type of environment, we will most likely have to reassess it.

As of now, it is pretty easy to rate it as nine. I won't rate it as 10 because we haven't searched much of the features. I would rate Azure Firewall a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Senior Azure Solution Architect at a tech company with 10,001+ employees
Real User
Integrates nicely with Azure, and the SaaS deployment means you don't have to worry about patching or upgrades
Pros and Cons
  • "In terms of the reporting, it's beautiful. It integrates with Azure monitoring and with Azure policies. That piece is a big help. You can set governing policies and you can use the application firewall, as well as the Azure Firewall, to enforce those policies."
  • "It needs a lot of improvement, especially on intruder detection. They are working hard on that."

What is most valuable?

There are a lot of competitors to Azure Firewall. Microsoft figured it out, that they needed a firewall for their Azure platform that can integrate with their services. That's why they came up with Azure Firewall. It really has a pretty nice integration with Azure services. 

In terms of the reporting, it's beautiful. It integrates with Azure monitoring and with Azure policies. That piece is a big help. You can set governing policies and you can use the application firewall, as well as the Azure Firewall, to enforce those policies. If you use the Azure platform, it is the best choice. And they're working on integrating it with many more Azure resources.

The configuration is much easier because Microsoft already provides you with a tool that belongs to Azure. You can set one rule instead of setting 100 rules. That makes the administration of Azure Firewall much easier. For example, when it comes to DNS tags, services tags, and URL tags, you don't have to go URL-by-URL and tell it to open this or that port.

In addition, it's a SaaS service. You don't have to worry about managing a virtual machine and things like patching and upgrading.

What needs improvement?

It needs a lot of improvement, especially on intruder detection. They are working hard on that.

For how long have I used the solution?

I am an experienced Azure architect. I have more than 30 years in this field. I don't do operations anymore, although I know how to configure things.

I have just done the design on a project for General Electric, with Azure Firewall.

What do I think about the stability of the solution?

It's very stable. Microsoft will not put something out there that is unstable.

What do I think about the scalability of the solution?

Another big benefit of Azure Firewall is the scalability. You can grow it to meet the load of traffic. With a virtual appliance-based solution from Palo Alto or Cisco, you need to add another one to scale.

How are customer service and support?

Their tech support is great. They are very helpful. They can be involved in the design.

How was the initial setup?

The initial setup is a piece of cake. You just provision it. You need to know your requirements because there are two versions, Standard and Premium, which affect your costs.

What's my experience with pricing, setup cost, and licensing?

One of the benefits of Azure Firewall, while it is not mature yet, is that the total cost of ownership is much less than Palo Alto, Cisco, or any other brand.

When people look at the cost of Azure Firewall, they think, "Oh, it's pretty expensive." But when you base it on the total cost of ownership over a period of time, you have to look at the scalability and the fact that, if you already have Microsoft support, it is included for Azure Firewall automatically. When you add in the integration and the management, it comes out to much less than virtual appliances.

What other advice do I have?

I would highly recommend it if your design needs Azure Firewall. It might not need it. It might be that you could use an application firewall and that the application gateway will be more than enough.

They're working on a distributed solution so that it's not that you just have a virtual network and one firewall. They really want to have more than one entry point into your environment, with ways to orchestrate it, with the IP coming from a client to different firewalls. They are moving at the speed of light to realize a lot of strategic initiatives for Azure Firewall. It is one of the strategic items that Microsoft is working on.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer2315676 - PeerSpot reviewer
Cloud Architect at a computer software company with 1,001-5,000 employees
MSP
Helps us save time and money
Pros and Cons
  • "Azure Firewall is a cloud-native solution that removes the pain of load balancers."
  • "The tool needs to improve the onboarding and transition process for on-prem users."

What is our primary use case?

We use Azure Firewall to protect customer workloads. 

What is most valuable?

Azure Firewall is a cloud-native solution that removes the pain of load balancers. 

What needs improvement?

The tool needs to improve the onboarding and transition process for on-prem users. 

For how long have I used the solution?

I have been using the product for three years. 

What do I think about the stability of the solution?

The tool's stability is great. 

What do I think about the scalability of the solution?

The solution's scalability is great. 

How are customer service and support?

Microsoft's support is quick.

How would you rate customer service and support?

Positive

How was the initial setup?

The tool's deployment is straightforward. 

What about the implementation team?

We did the deployment internally. 

What's my experience with pricing, setup cost, and licensing?

Azure Firewall is expensive. 

What other advice do I have?

Azure Firewall has helped us save 30 percent of the time. We don't require time for designing architecture and support. It frees up time and helps me focus on other tasks. 

The product has helped us save a decent amount of money. I rate it an eight out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
Cyber Security architect at Avanade
Real User
All its features are good, but it needs more features to make it more competitive
Pros and Cons
  • "All its features are good. That's why we recommend it."
  • "It has fewer features than you can get from other firewalls, like anti-spam and anti-phishing. Those kinds of things are not included. It only includes IDS and IDB."

What is our primary use case?

We mostly use it as part of a hybrid cloud solution. For example, for a client with on-premises and cloud solutions, our recommendation is that Azure Firewall be used.

What is most valuable?

All its features are good. That's why we recommend it.

What needs improvement?

In terms of features, it is great, but it has fewer features than you can get from other firewalls, like anti-spam and anti-phishing. Those kinds of things are not included. It only includes IDS and IDB.

For how long have I used the solution?

I have used it for projects over the last 12 months.

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

It is scalable. 

What's my experience with pricing, setup cost, and licensing?

The price is okay. Microsoft even gives a discount nowadays.

Which other solutions did I evaluate?

It needs more features so that it is comparable to Fortigate and other companies.

What other advice do I have?

I would advise people who are interested in Azure Firewall to find the people who can implement it, because not everyone is able to do everything in the proper way. Some people will go ahead and do the configuration but it's not the right configuration. The client will start to have issues and will start to complain about the product. But the problem is not the product, it's the implementation itself. The person who did it wasn't knowledgeable enough.

Disclosure: My company has a business relationship with this vendor other than being a customer. Implementer
PeerSpot user
Buyer's Guide
Download our free Azure Firewall Report and get advice and tips from experienced pros sharing their opinions.
Updated: October 2025
Buyer's Guide
Download our free Azure Firewall Report and get advice and tips from experienced pros sharing their opinions.