Our company manages infrastructures for our customers.
We use the solution's DNS manager on a daily basis to complete setup and deployment for hosting or configuring applications from IP addresses. There are 5,000 application users within our environment.
No ongoing maintenance is needed unless customers want modifications, enhancements, or changes to networks.
The solution allows you to host DNS service without using Azure's servers. The DNS is created inside a private zone on Azure which handles all management.
We do not need as much human effort to manage services because the solution is understandable, easy to use, and includes good automation features.
Queries are handled immediately by the DNS which broadcasts them and sends responses.
The DNSSEC feature is not yet available on the DNS server so it needs to be added.
I have been using the solution for four years.
Technical support is knowledgeable and responds well to us.
On occasion, there are service delays because technicians are busy on other calls. We understand that some issues require multiple technicians and that needs to be coordinated. We determine if support is moving in the right direction or if we need to close the call and reach out to a different technical team.
Sometimes we batch tickets into sets of three to get the dealer-level response from support which is very good.
Support is rated a ten out of ten.
I have not used other solutions.
The setup is easy so I rate it a ten out of ten.
We implement the solution for our customers.
The solution is very easy to use or understand and is consumed well.
I recommend the solution and rate it a ten out of ten.