We use the solution as a virtual machine to run applications.
Linux System Administrator at Ergode
Has an easy initial setup process, but its stability needs improvement
Pros and Cons
- "We can work remotely using the solution."
- "Its features for the hardware version could work faster."
What is our primary use case?
What is most valuable?
We can work remotely using the solution. It is effortless to connect to it from anywhere through the browser.
What needs improvement?
The solution's features for the hardware version work slowly for Windows machines. They should make regularisations to improve this particular area.
For how long have I used the solution?
We have been using the solution for more than two years.
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Amazon WorkSpaces
September 2025

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What do I think about the stability of the solution?
The solution's stability could be better.
How are customer service and support?
The solution's technical support team could respond faster to critical issues. They take 24 to 48 hours to get back.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
We preferred using the solution for better security.
How was the initial setup?
The solution's initial setup is quite simple.
What's my experience with pricing, setup cost, and licensing?
The solution is expensive. I advise others to check which licensing models suits their business requirements best.
What other advice do I have?
I advise others to understand their business use cases before opting for the solution. If you are running heavy software, purchase a heavier workspace. I rate the solution a six out of ten.
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

CEO at a tech services company with 1-10 employees
Easy provisioning that is easy to scale and easy to setup
Pros and Cons
- "The most valuable features are easy provisioning, an active directory, and mobile access."
- "If they had a cheaper option for graphics pro, I think that it would be beneficial and I would use it."
What is our primary use case?
We are using Amazon WorkSpaces for our everyday office use.
For our software development, we use Azure Desktop.
What is most valuable?
The most valuable features are easy provisioning, Active Directory, and mobile access.
What needs improvement?
If they had a cheaper option for graphics pro, I think that it would be beneficial and I would use it.
For how long have I used the solution?
I have been working with Amazon WorkSpaces for six months.
What do I think about the stability of the solution?
It's a stable solution. We have not had any issues.
What do I think about the scalability of the solution?
It's a scalable solution. It's easy to scale.
Which solution did I use previously and why did I switch?
We had an Amazon account and from there, we connected to the Amazon WorkSpaces.
We also use Azure a lot for software development.
How was the initial setup?
The initial setup was very easy.
What's my experience with pricing, setup cost, and licensing?
The bundle works out to be approximately $20.00 per month.
What other advice do I have?
If they have custom development or anything custom, they should probably look at other solutions. All of the pricing adds up to be quite a bit.
If it is all-inclusive pricing for a single user or for two users then it would be a lot cheaper.
I would rate Amazon WorkSpaces an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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Updated: September 2025
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Buyer's Guide
Download our free Amazon WorkSpaces Report and get advice and tips from experienced pros
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