I used the solution for firewall configuration and to configure rules and permissions.
Manager, Security Operations Centre at Phillips Consulting Limited
Provides good on-premises data storage and high availability
Pros and Cons
- "Amazon S3 Glacier is a highly scalable and available solution."
- "The solution's cloud storage is very expensive, and users may not be able to afford cloud storage."
What is our primary use case?
What is most valuable?
Amazon S3 Glacier is a highly scalable and available solution. The most valuable feature of Amazon S3 Glacier is the on-premises data storage.
What needs improvement?
The solution's cloud storage is very expensive, and users may not be able to afford cloud storage.
For how long have I used the solution?
I have been using Amazon S3 Glacier for one year.
Buyer's Guide
Amazon S3 Glacier
June 2025

Learn what your peers think about Amazon S3 Glacier. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
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What do I think about the stability of the solution?
I rate the solution nine and a half out of ten for stability.
How was the initial setup?
The solution’s initial setup is very straightforward.
What about the implementation team?
It takes less than five minutes to spin off a server. When it comes to deployment, the solution's deployment is faster over the cloud.
What other advice do I have?
Amazon S3 Glacier is a cloud-based solution. Around five engineers are needed for the solution's deployment and maintenance. It is easy to integrate Amazon S3 Glacier with other solutions. I would recommend the solution to other users.
Overall, I rate Amazon S3 Glacier nine and a half out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Head of IT at Broadway Gaming Ltd.
Highly recommended solution with dynamic storage management
Pros and Cons
- "The solution’s storage management is good and dynamic. The product is highly stable. The solution is highly scalable. The customer service and support is good. The initial setup is straightforward. I recommend the solution."
What is our primary use case?
We use the solution for storing file objects.
What is most valuable?
The solution’s storage management is good and dynamic.
For how long have I used the solution?
I have been using this solution for the past year. I’m currently using the latest version.
What do I think about the stability of the solution?
The product is highly stable. I rate it a perfect ten.
What do I think about the scalability of the solution?
The solution is highly scalable. Not individual users, but a specific application is using it within our company. I rate its scalability a perfect ten.
How are customer service and support?
The customer service and support is good.
How was the initial setup?
The initial setup is straightforward. With a couple of clicks, you can set up the solution. First, create the S3 bucket and then get the URI. Our DevOps team mostly deals with this area.
What's my experience with pricing, setup cost, and licensing?
We don't pay for licenses. We pay based on consumption data, considering how much data is stored.
What other advice do I have?
I recommend the solution. It's an effective native solution. It should be the first choice for storing files in AWS. Overall, I rate the solution a perfect ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Amazon S3 Glacier
June 2025

Learn what your peers think about Amazon S3 Glacier. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
857,028 professionals have used our research since 2012.
Chief Business Officer at Couture.ai
Easy to scale, offers free credits, and good overall stability
Pros and Cons
- "We get free credits from Amazon, and we like the overall stability. We haven't had to rely heavily on their customer success teams, which is a good sign."
- "Billing issues can be a nightmare. It's tough reaching the right person to get them sorted out."
What is our primary use case?
We're a tech company, so we use a variety of solutions, but S3 Glacier is what we currently use for the database.
We use it both internally for our own projects and our clients. We host some projects on Azure and AWS, depending on client requirements.
It's mostly used by enterprises for hosting various solutions.
What is most valuable?
We get free credits from Amazon, and we like the overall stability. We haven't had to rely heavily on their customer success teams, which is a good sign.
With hyperscalers like Amazon, things are generally pretty smooth. As long as the product is stable, billing is clear, and we don't have issues, we're happy.
What needs improvement?
Billing issues can be a nightmare. It's tough reaching the right person to get them sorted out.
For how long have I used the solution?
I have been using this product for about three years.
What do I think about the scalability of the solution?
It is easy to scale. That's a major reason we use both Azure and AWS. They're very scalable.
We have around 35 end users using this in our company.
How are customer service and support?
When we have to reach out to them, it becomes an issue. They can improve, but we don't need them frequently anyway.
We don't get the right people right away. They connect us to someone who doesn't know, and then it goes in a loop, and we have to be very patient to find the person who can actually solve our problem.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We use Microsoft Azure services. But the usage depends on the client or the purpose.
Some enterprises are typically on Azure, while others prefer AWS. We're cloud-native, so we don't differentiate between the two, but it depends on the client's needs.
What about the implementation team?
My tech team handled it. It was a matter of hours, not days.
One person should be enough.
What was our ROI?
We have seen an ROI. That's why we're using it. We see value in the return; otherwise, we wouldn't continue.
Mainly on the cost side, It's very easy to use, which leads to cost synergies. That's how we look at it.
What's my experience with pricing, setup cost, and licensing?
If it were cheaper, I'd be happier. I would rate the pricing an eight out of ten, where one is cheap, and ten is expensive.
It is a yearly basis license. There are some other services that are linked with it as well.
What other advice do I have?
Overall, I would rate the solution a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Assistant IT Manager at The American Baccalaureate School
The product is easy to use, and data restoration is not complicated, but the stability and pricing must be improved
Pros and Cons
- "The product is easy to use."
- "The stability must be improved."
What is our primary use case?
I work in a school. We have a lot of graphics, videos, pictures, and multimedia data. We use the solution for data backup.
What is most valuable?
The product is easy to use. The restoration is not as complicated as we thought it would be. Thankfully, there hasn't been a situation where we had to recover everything.
What needs improvement?
The stability must be improved.
For how long have I used the solution?
I have been using the solution for almost two years.
What do I think about the stability of the solution?
The tool is stable. I rate the stability a six or seven out of ten.
What do I think about the scalability of the solution?
The scalability depends upon the product’s versions. Generally, the tool is scalable. Currently, we are backing up around 9 to 10 TB of our data.
How are customer service and support?
The support is good. The support team is quite helpful.
How was the initial setup?
We need the vendor’s support during the initial setup. The deployment took about five working days. We had to engage with the vendor and have multiple sessions. We scheduled the deployment and got it done.
What's my experience with pricing, setup cost, and licensing?
We pay a monthly licensing fee. The pricing must be improved. The solution must provide discounts for the education sector.
What other advice do I have?
I would recommend the product to others. Overall, I rate the solution a six out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Infrastructure Manager/Deployment Manager at Hivedome Consultancy Services
A low-cost backup solution for database backups and disaster recovery
What is our primary use case?
We use the solution for long-term backups. We take database backups and synchronize them to Glacier after 30 days. We also use it as part of our disaster recovery.
What is most valuable?
We sync to S3 and transfer to Glacier. It is a slow system in terms of performance. Also, it's cheap. It takes several hours to retrieve data if you need something from it.
There's no storage limit, and the price is excellent.
What needs improvement?
Glacier could provide easy browsing.
For how long have I used the solution?
I have been using Amazon S3 Glacier for five years.
What do I think about the stability of the solution?
I don't have to monitor the solution.
I rate the solution's stability a ten out of ten.
What do I think about the scalability of the solution?
Only I am using this solution.
I rate the solution’s scalability a ten out of ten.
How are customer service and support?
I've used the amazon support.
Which solution did I use previously and why did I switch?
We have used Egnyte and switched to Amazon S3 Glacier because it is cheap.
How was the initial setup?
The initial setup was easy. I set up a management plan to automatically move old files into Glacier. We already had backups going into S3. So, I configured the system to automatically transfer some of those backups to Glacier storage within minutes.
What about the implementation team?
We did the setup of the solution in-house.
What's my experience with pricing, setup cost, and licensing?
I rate the product’s pricing a one out of ten, where one is cheap, and ten is expensive.
What other advice do I have?
Considered whether to archive files before putting them in the cloud.
Overall, I rate the solution a ten out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Test Automation Lead at Entrotsust technlogies
Easy to setup, highly scalable and offers good stability
Pros and Cons
- "The reliability of storage is the main benefit."
- "The pricing is a bit expensive. There is room for improvement in costs."
What is our primary use case?
We use it for our products, mainly as a source for some data, like a type of S3 bucket.
How has it helped my organization?
It's mostly used for current product data, not archival data. We use it for things like customer demos, training for customers, and also storing large configuration files.
What is most valuable?
The reliability of storage is the main benefit.
What needs improvement?
The pricing is a bit expensive. There is room for improvement in costs.
For how long have I used the solution?
I have been using it for a couple of years.
What do I think about the stability of the solution?
I would rate the stability a nine out of ten.
What do I think about the scalability of the solution?
I would rate the scalability a ten out of ten. It is a very scalable solution.
There are around 50 end users using this solution. We do plan to increase the further usage.
How was the initial setup?
The initial setup is straightforward once you get used to it. It's automated for us now, so in that sense, it's very easy.
What about the implementation team?
We need about ten DevOps guys for the deployment.
What's my experience with pricing, setup cost, and licensing?
We pay a monthly licensing fee. It is expensive.
What other advice do I have?
Overall, I would rate the solution an eight out of ten. I would recommend using this solution.
I would suggest just go through thorough AWS training and some of the training courseification programs.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
It at a manufacturing company with 10,001+ employees
The solution is very comprehensive, but it is difficult to deploy and use
Pros and Cons
- "It is a very comprehensive tool."
- "The product is difficult to use."
What is our primary use case?
If I construct many web servers, it would need network and OS settings. It would also need security. Amazon is a comprehensive solution.
What is most valuable?
The product has many files and graphics. It is a very comprehensive tool.
What needs improvement?
The product is difficult to use.
For how long have I used the solution?
I have been using the solution for one year.
What do I think about the stability of the solution?
The tool is stable.
What do I think about the scalability of the solution?
The tool is scalable. I am the only user.
How are customer service and support?
Support costs us more. So, we do not contact support. There are no good companies in Japan that provide support for Amazon.
How was the initial setup?
The initial setup is complex. The deployment takes two to three days. I studied an Udemy course to do it. It was difficult.
What other advice do I have?
Programmers and system engineers do not find the tool to be difficult. However, it is difficult for others. I would not recommend it to many people. Overall, I rate the product a six out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Owner at a tech services company with 51-200 employees
Dedicated to archiving and good support
Pros and Cons
- "The pricing is low, and it's dedicated to archiving is valuable to us."
- "There is room for improvement in handling GDPR compliance better. GDPR is about personal data protection and retention. It would be great if S3 Glacier could handle compliance items related to this, especially with upcoming legislation like the California law, which restricts data storage time and allows users to request data deletion."
What is our primary use case?
We use it for archiving.
What is most valuable?
The pricing is low, and it's dedicated to archiving is valuable to us.
So that's a good thing because you don't have to pay a lot when you don't use your data.
What needs improvement?
There is room for improvement in handling GDPR compliance better. GDPR is about personal data protection and retention. It would be great if S3 Glacier could handle compliance items related to this, especially with upcoming legislation like the California law, which restricts data storage time and allows users to request data deletion.
Currently, if you're using Azure, you have to bring data back in a tiered process, which can be slow. If S3 Glacier could handle compliance more efficiently, it would add value.
Because GDPR is coming, and it will monitor data retention. In Quebec, we have Rule 25, which concerns data property and the ability to request data deletion. Handling this directly from Glacier would be a significant improvement.
How are customer service and support?
The customer service and support were good.
How would you rate customer service and support?
Positive
What's my experience with pricing, setup cost, and licensing?
The price is fair. I would rate the pricing model a two out of ten, with one being the lowest price and ten being the highest price.
What other advice do I have?
Maybe avoid reading data from S3 Glacier or processing data from there, as it can be very slow.
Overall, I would rate the solution an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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