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LeandroSodré - PeerSpot reviewer
Data Governance Analyst at Data Meaning, Inc.
Real User
Sep 26, 2022
Good data integration, data pipeline creation, and the ability to connect to multiple data sources
Pros and Cons
  • "I believe in the ability to connect to multiple data sources, as well as the ease of use to transform data and output data in a variety of formats."
  • "Yes, there is a return on investment."
  • "It would be simpler if they provided a component where you could simply enter some parameters and see the results."
  • "The data engineering and integration need to be improved."

What is our primary use case?

We use Alteryx Designer to build data integration. Alteryx allows you to connect to multiple data sources. It also connects with some tools natively to capture metadata.

How has it helped my organization?

It's a powerful tool because you can use it to create data integrations. If you want to use it as a data engineering tool, you can even create some data pipelines there. As I previously stated, I have only used it for a short time, but you can also create Python scripts there.

What is most valuable?

I believe in the ability to connect to multiple data sources, as well as the ease of use to transform data and output data in a variety of formats.

What needs improvement?

The data engineering and integration need to be improved.

I'm not sure if it already exists, but it could include some components that allow you to simply connect to the API's endpoint and consume it. To do it today, I would have to use Python components and develop it through a script.

It would be simpler if they provided a component where you could simply enter some parameters and see the results.

Buyer's Guide
Alteryx One
October 2026
Learn what your peers think about Alteryx One. Get advice and tips from experienced pros sharing their opinions. Updated: October 2026.
917,181 professionals have used our research since 2012.

For how long have I used the solution?

I have been using Alteryx Designer for three months.

We are working with version 2022.

What do I think about the stability of the solution?

Alteryx Designer is a stable solution.

What do I think about the scalability of the solution?

I believe that Alteryx Designer is scalable.

Because I work for a consulting firm, we have a large number of people who work on it. I'd estimate that maybe 50 people use this.

We do have plans to increase our usage.

How are customer service and support?

I have not contacted technical support.  I called my colleagues for assistance.

Which solution did I use previously and why did I switch?

I used to use SAS Guide a long time ago.

How was the initial setup?

As I have never had to configure it on the server side, I am not sure how complicated it is, and I don't know how many people you need to deploy and maintain it. However, as a developer, it is very simple because it is on a desktop. You simply install and begin using it.

What was our ROI?

Yes, there is a return on investment. The clients are very pleased with this solution.

What's my experience with pricing, setup cost, and licensing?

I am not aware of the pricing.

What other advice do I have?

When considering bringing some pipelines, I would recommend that you always look at Alteryx Designer. If you just want to integrate some tools or solutions, Alteryx can help.

I would rate Alteryx Designer an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
BeatkaSpence - PeerSpot reviewer
Data Analyst at Data Management Consulting
Real User
Jul 20, 2022
It cuts down on time spent cleaning and transforming the data, improving productivity
Pros and Cons
  • "Alteryx effectively visualizes the flow of data and what happens at each stage. I also like that it's a no-code solution. I also like that you can troubleshoot certain parts of the workflow by putting them in a sandbox."
  • "Alteryx has cut down on time spent cleaning and transforming the data, improved productivity, and transitioning from PoC to other users was seamless because the users upskilled quickly and could take ownership without a steep learning curve."

    What is our primary use case?

    I'm a contractor who works on different teams. Right now, I'm working on three different projects. 

    How has it helped my organization?

    Alteryx has cut down on time spent cleaning and transforming the data. It improved productivity. Transitioning from PoC to other users was seamless. The users upskilled quickly, so they could take ownership without a steep learning curve.

    What is most valuable?

    Alteryx effectively visualizes the flow of data and what happens at each stage. I also like that it's a no-code solution. I also like that you can troubleshoot certain parts of the workflow by putting them in a sandbox.

    For how long have I used the solution?

    I have been using Alteryx off and on since 2020. 

    What do I think about the stability of the solution?

    Alteryx is stable.

    How are customer service and support?

    Alteryx customer service was great. They gave me a trial version, and the client company bought licenses. The technical support and the sales guys were all helpful and supportive.

    Which solution did I use previously and why did I switch?

    I use Excel and Power Query. I don't use Alteryx personally because I don't have the funds for an enterprise solution.

    How was the initial setup?

    Setting up Alteryx was straightforward. The drag-and-drop menus are fantastic, and the icons are great. There isn't a steep learning curve. You become familiar with it quickly.

    Alteryx wasn't deployed in the previous project. It was somewhat irregular. We ultimately did the dashboard in Power BI, but nobody was using Power BI as a data cleaning and transformation tool, so we used Alteryx as a proof of concept, We also deployed the cleaned data to use in a dashboard, and the dashboard was delivered to the client.

    What other advice do I have?

    I rate Alteryx seven out of 10. I recommend using the 14-day trial version to learn how it works. You can use some of their in-house data to try real information or run a parallel. The trial version is super helpful for making a decision and understanding the capabilities. That's what kind of sold me.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Buyer's Guide
    Alteryx One
    October 2026
    Learn what your peers think about Alteryx One. Get advice and tips from experienced pros sharing their opinions. Updated: October 2026.
    917,181 professionals have used our research since 2012.
    reviewer1640493 - PeerSpot reviewer
    Senior Manager, Data Science and AI / ML Manager at a tech vendor with 10,001+ employees
    Real User
    Jun 27, 2022
    Helpful support, beneficial intelligence suite, and reliable
    Pros and Cons
    • "The most valuable feature of Alteryx is the intelligence suite."
    • "Alteryx has improved our organization because it provides an easy way to build machine learning models as well as to do citizen data science work."
    • "Alteryx can improve the model management and deployment processing of large workloads."

    What is our primary use case?

    We are using Alteryx mostly for mission learning, forecasting, and predictive modeling use cases.

    How has it helped my organization?

    Alteryx has improved our organization because it provides an easy way to build machine learning models as well as to do citizen data science work.

    What is most valuable?

    The most valuable feature of Alteryx is the intelligence suite. 

    What needs improvement?

    Alteryx can improve the model management and deployment processing of large workloads.

    In a future release, there should be more cloud integration with GCP. The ability to connect to GCP components as well as deploy things on the cloud would be beneficial.

    For how long have I used the solution?

    I have been using Alteryx for approximately four years.

    What do I think about the stability of the solution?

    Alteryx is stable.

    What do I think about the scalability of the solution?

    We have found Alteryx scalable in our usage, when we increase users we will see how it can adjust.

    We have approximately 100 people using this solution in my organization. The users are from different departments, such as financial analysts, data scientists, and data analysts. We are using the solution extensively and plan to keep using it.

    How are customer service and support?

    Alteryx support is good.

    I rate the support from Alteryx a four out of five.

    Which solution did I use previously and why did I switch?

    I have not used other solutions in the same category in the company I work for.

    How was the initial setup?

    The initial setup of Alteryx was straightforward. The full deployment took approximately three days to a week.

    What about the implementation team?

    We did the implementation of Alteryx in-house. We have three to five people for the maintenance and deployment of the solution.

    What was our ROI?

    To my knowledge, we haven't quantified, the return on investment, but we have seen a return on investment.

    What other advice do I have?

    My advice to others is that the solution has a lot of room for expansion and they should get going on a couple of use cases, even if they are small automation use cases, and then build from there. You can always build in machine learning and more sophisticated use cases as you go along.

    I rate Alteryx an eight out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Snehaa-Selvakumaran - PeerSpot reviewer
    DevOps Lead at a energy/utilities company with 10,001+ employees
    Real User
    Jun 14, 2022
    Connecting the solution to multiple sources is easier than other data modeling and extraction solutions.
    Pros and Cons
    • "Alteryx's connectivity is essential, and we like the ability to connect the solution to multiple sources because it's easier than other data modeling and extraction solutions and is built on a self-service concept, so it's easy for anyone to open the tool and directly import or export data from it."
    • "It would be nice if they can provide Alteryx with more options for In-DB connectivity. That functionality is there, but it doesn't include all software we are connecting."

    What is our primary use case?

    We have our data in several ACP-based systems, so we rely on Alteryx to extract the data from the system and build the data modeling in Alteryx. There isn't a cloud version. It is on-prem, but we can deploy it on the cloud, too. We do on-prem development and deploy it on the cloud. 

    What is most valuable?

    Alteryx's connectivity is essential. We like the ability to connect the solution to multiple sources. It's easier than other data modeling and extraction solutions. It's built on a self-service concept, so it's easy for anyone to open the tool and directly import or export data from it.

    What needs improvement?

    It would be nice if they can provide Alteryx with more options for In-DB connectivity. That functionality is there, but it doesn't include all software we are connecting.

    In-DB is a concept in Alteryx where we don't need to export data into the Alteryx server to process. The data remains in the source system, so Alteryx can directly manipulate it. That feature is available only for a few tools with limited options. 

    For how long have I used the solution?

    I've been using Alteryx for about two years now.

    What do I think about the stability of the solution?

    Alteryx is stable. 

    What do I think about the scalability of the solution?

    Alteryx is scalable. My teammates and everyone in my company have an enterprise account, so we are able to access it.

    How are customer service and support?

    Alteryx support responds quickly, and my interactions with them have been good. 
    I rate Alteryx nine out of 10.

    How was the initial setup?

    Setting up Alteryx is straightforward.

    What other advice do I have?

    I rate Alteryx nine out of 10. I have worked on multiple media tools. This one seems to work for most use cases, and it is pretty fast when compared to others. 

    If you're implementing Alteryx, you should get the Alteryx application and take advantage of the self-study materials available in their portal. It'll be easier if you try out this application before you start working on the toor.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
    PeerSpot user
    Josef Trchalik - PeerSpot reviewer
    Senior Data Analytics Manager at Vodafone
    Real User
    May 18, 2022
    Versatile and user-friendly with excellent graphics
    Pros and Cons
    • "The most valuable feature is user-friendliness, as Alteryx can be used by those without any coding experience or experienced data scientists as it has the functionality to embed R and Python scripts."
    • "Alteryx's development environment could be improved as it requires installation locally and can't be developed in the cloud."

    What is our primary use case?

    I primarily use Alteryx for connecting to various data sources, data transformation and modeling, and preparing reports or extracts or data that we can visualize in other tools.

    What is most valuable?

    The most valuable feature is user-friendliness, as Alteryx can be used by those without any coding experience or experienced data scientists as it has the functionality to embed R and Python scripts. Alteryx's versatility and ability to graphically present workflows of data are also excellent features.

    What needs improvement?

    Alteryx's development environment could be improved as it requires installation locally and can't be developed in the cloud. You have to push the model into the cloud from your local machine, which is a pain compared to other tools like DataIQ, which you can develop fully from scratch in the cloud.

    For how long have I used the solution?

    I've been using Alteryx for two-and-a-half years.

    What do I think about the scalability of the solution?

    We had some issues with deployability and scalability because we had to develop on our own machines and then push the workflow into the cloud, which caused issues with updates that caused functionality misalignments. Ideally, you'd be able to develop and run production applications in the same environment or platform, i.e. the cloud.

    Which solution did I use previously and why did I switch?

    I previously used DataIQ, which is a similar product but is fully in the cloud. I was pretty impressed by it and would probably rate it higher than Alteryx.

    How was the initial setup?

    The initial setup is quite straightforward, I would rate it four out of five.

    What about the implementation team?

    We used a central support team from Vodafone Group.

    What's my experience with pricing, setup cost, and licensing?

    Alteryx isn't extortionately expensive, but it's not cheap either. I'd rate its pricing as three out of five.

    What other advice do I have?

    I would recommend trying a few different tools to see which one exactly fits your use case before deciding on Alteryx. I'd rate Alteryx as eight out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Kevin Anderson - PeerSpot reviewer
    Senior Strategic Sourcing ManagerSenior Strategic Sourcing Manager at a healthcare company with 10,001+ employees
    Real User
    May 12, 2022
    It has helped us in our loading process, including scrubbing data and identifying data elements that need to be corrected
    Pros and Cons
    • "Alteryx has helped us spend more time identifying results instead of performing analysis manually. It has helped us in our loading process, including scrubbing data and identifying data elements that need to be corrected. It enables us to understand our data sets a lot better."
    • "There are a few hiccups with specific data sets and languages or formats that the data comes in. That may be a minor problem, but we can work through it. We had some issues looking at XML format in added data, but it wasn't significant."

    How has it helped my organization?

    Alteryx has helped us spend more time identifying results instead of performing analysis manually. It has helped us in our loading process, including scrubbing data and identifying data elements that need to be corrected. It enables us to understand our data sets a lot better.

    What is most valuable?

    The most valuable feature of Alteryx has been Designer. That has been beneficial because we load our data tables for Tableau. We use Alteryx to load the data into a database from various different data sources to come up with dashboards our business can work with.

    For how long have I used the solution?

    We've been working with the products a bit over two years now.

    What do I think about the stability of the solution?

    The stability is good. There are a few hiccups with specific data sets and languages or formats that the data comes in. That may be a minor problem, but we can work through it. We had some issues looking at XML format in added data, but it wasn't significant.

    What do I think about the scalability of the solution?

    I don't think we've reached the limits of Alteryx yet. Our strategy is to push the envelope to see how far we can go, especially in terms of our advanced data analytics and using Alteryx to look for other types of anomalies or issues with our data.

    We have around 20-plus active users doing transactional data analysis. We will likely increase the usage depending upon the use case and expansion of our global data sources.

    How are customer service and support?

    Most of the technical support we have used thus far has been internal.

    How was the initial setup?

    The setup was pretty straightforward. We have a group that handles deployments within our company, and we get our license. They have Alteryx servers set up. I'm just in charge of the users with licenses. We had an implementation strategy that was completed in a few weeks.

    What about the implementation team?

    The setup was performed by an in-house team.

    What's my experience with pricing, setup cost, and licensing?

    I can't speak about the specifics of our licensing. Our operating costs are all shared and allocated. That helps keep the cost down.

    Which other solutions did I evaluate?

    We evaluated other options, but the decision was made by our corporate leaders, and I can't recall what the alternatives were. 

    What other advice do I have?

    I rate Alteryx nine out of 10. I might be biased because of what I'm achieving with it. I don't think we've reached the extent of our usage. I want to increase the data analytics with it. My advice to prospective Alteryx users is to have a good plan. Run through some tests in scenarios where you think it might provide you with a good solution.

    Which deployment model are you using for this solution?

    Hybrid Cloud
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    ZavedAhmed - PeerSpot reviewer
    Senior Business Associate at Tech Mahindra
    Real User
    Apr 6, 2022
    Effective machine learning models, plenty of functionality, and free version available
    Pros and Cons
    • "Alteryx Designer is easier to use for machine learning models. However, I am not very good at Python scripts which you will need to make the machine learning scripts."
    • "Alteryx Designer has so many functionalities packed into one package that you get a lot of things that you wouldn't have expected."
    • "Alteryx Designer overall should be easier to use."

    What is our primary use case?

    I am using Alteryx Designer mainly for machine learning and random product design.

    What is most valuable?

    Alteryx Designer is easier to use for machine learning models. However, I am not very good at Python scripts which you will need to make the machine learning scripts.

    There are many valuable features, such as machine learning, textual analytics

    What needs improvement?

    Alteryx Designer overall should be easier to use.

    For how long have I used the solution?

    I have been using Alteryx Designer for approximately one year.

    What do I think about the scalability of the solution?

    I have not tested the scalability of Alteryx Designer very much. However, Celonis is more scalable than Alteryx Designer.

    We have many departments using this solution. However, it is limited because of the high cost of the solution.

    How are customer service and support?

    I have not used the Alteryx Designer technical support very much because I am not at that level of maturity to fully use or harness the capacities of Alteryx Designer. In my previous company, the exposure or the proof of concepts was not that involved, even though I tried two or three. I didn't have much proof of concepts or sponsors to sponsor proof of concepts. 

    It needs a significant amount of time and my previous company was not that keen on new novice learners who would try to extract something out of the data. They were very reluctant in giving access to explore the data and find out something meaningful. I believe in that respect, Amazon was much better because they used to give you it by default, they used to take risks. Risk-taking is in their DNA, but my previous company being a liquor company, they were very reluctant to take the risk. In one and a half years, since I have started Alteryx Designer, I didn't have sponsors who would appreciate or like to explore and go deep into it. They have their own machine language, machine learning people from top-ranking universities, and they would not like to explore anything outside of their own thought process. There's no democratization of these tools. You need to explore, and then only will you be able to learn what the potential of it is because use cases can come from anywhere.

    Which solution did I use previously and why did I switch?

    I have used other solutions, such as Celonis and MuleSoft. 

    Alteryx Designer has some features Celonis does not have, such as machine learning and textual analytics.

    Alteryx Designer's main purpose is not for process mining. It can cater to the needs of process mining, analytics, and automation, everything in one solution. They call it an analytics automation solution. The audiences of Celonis and the audiences of Alteryx Designer are different. So the audience of Alteryx Designer is mostly data science graduates, on the other hand, Celonis is mostly used by people who want to migrate from processes to process excellence. The technical abilities are a little lesser compared to Alteryx Designer.

    How was the initial setup?

    The initial setup of Alteryx Designer was somewhat straightforward. You need to know what exactly you want to do, and you need to know exactly what is the outcome that you want out of one exercise or one activity that you are going to do in Alteryx Designer. 

    I have used the analytics of one process, which I use mostly in the SOD of my previous company. The problem was it was not allowing us to recognize the data, which is there in the ServiceNow, and the data that goes into SAP. We used Alteryx Designer pixel analytics to compare both and find out what exactly was missing. That was very fast, we were able to finish in approximately a week. The data was used was for approximately six months, which was approximately one TB, it was done very fast.

    I would rate the complexity of Alteryx Designer a five out of ten and I would rate the complexity of Celonis a three out of ten. Celonis is easier to do the implementation.

    What's my experience with pricing, setup cost, and licensing?

    Alteryx Designer is an expensive solution. 

    I am using the educational version of the solution.

    What other advice do I have?

    Alteryx Designer has so many functionalities packed into one package that you get a lot of things that you wouldn't have expected. For example, textual analytics. You can use it for self orchestrating workflows, it's wonderful. Additionally, you receive the educational license for three months whereby they can learn. Only the Alteryx Designer advance or Alteryx Designer expert level examination do you need to pay. You can receive certifications, which is great.

    I rate Alteryx Designer a nine out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Coordenador Financeiro at Icatu
    Real User
    Jan 10, 2022
    Process data quickly, is easy to use and set up and comes with good technical support
    Pros and Cons
    • "I like the solution's velocity, the speed with which it processes data, and its ease of use."
    • "A colleague of mind mentioned that the solution should have more options for the visualization of data."
    • "The price could be better; though we are satisfied with the solution, we feel the price to be a bit on the expensive side and we would like to improve on and escalate Alteryx, but find it too expensive at the moment to do so."

    What is our primary use case?

    I believe we are using the new version. 

    I use the solution for development and certain financial projections, such as making a business plan. I employ the solution for the amalgamation of big data. 
    .
    I also use the solution for certain analytics deployment, such as that found in the commercial arena, for ascertaining the projections of sales. 

    What is most valuable?

    I like the solution's velocity, the speed with which it processes data, and its ease of use. It has good usability. 

    What needs improvement?

    A colleague of mind mentioned that the solution should have more options for the visualization of data. The visualization filtering could stand improvement. 

    The documentation could be improved upon. 

    The price could be better. Though we are satisfied with the solution, we feel the price to be a bit on the expensive side. We make use of another ETL solution, the PowerCenter. We would like to improve on and escalate Alteryx, but find it too expensive at the moment to do so. 

    For how long have I used the solution?

    I have been using Alteryx within the past 12 months. 

    What do I think about the stability of the solution?

    I believe the solution to be stable. 

    What do I think about the scalability of the solution?

    I believe the solution to be scalable, although I cannot say for certain, owing to the price. It We are not talking about a corporate solution at the moment. While we wish to improve upon and escalate the solution, I believe it is too expensive for us to do so at the present time. 

    While I cannot speak about the future with certainty, we do have plans to increase the usage. We are satisfied with what we have at present. My area currently consists of four licenses and we would like to improve on this, to have more users. For the moment, we don't have definite plans to buy another license, certainly not in 2022, although, perhaps, in 2023. I sure hope so. 

    How are customer service and support?

    Technical support is good.

    Which solution did I use previously and why did I switch?

    We make use of another ETL solution, the PowerCenter.

    We also make use of Databricks, which we use as a data science platform, although I cannot say how this compares with Alteryx. We use Databricks as a corporate ETL solution from the Data Lake. 

    We use Microsoft Azure, as well.  

    How was the initial setup?

    The initial setup was easy.

    The deployment was fast, I believe lasting one day. 

    What about the implementation team?

    We handled the setup on our own. 

    I don't know how many people are needed for deployment and maintenance. 

    What's my experience with pricing, setup cost, and licensing?

    The price could be better. Though we are satisfied with the solution, we feel the price to be a bit on the expensive side. We make use of another ETL solution, the PowerCenter. We would like to improve on and escalate Alteryx, but find it too expensive at the moment to do so.

    The licensing costs are around 26,000 reals, perhaps $6,500 a year.

    The licensing is all inclusive. There are no further costs. 

    What other advice do I have?

    I don't make use of Alteryx myself, although my area, of which I am a manager, does. 

    I am a customer of Alteryx. 

    There are six people making use of the solution in our organization, two from compliance and one a data scientist. 

    My colleage rates Alteryx as a nine out of ten. She says she loves it. 

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Theresa McLaughlin - PeerSpot reviewer
    Senior Capacity Planner at a financial services firm with 10,001+ employees
    Real User
    Top 20
    Apr 25, 2021
    Efficient, with great automation capabilities but technical support is not as good as it once was
    Pros and Cons
    • "Automation is the most valuable aspect for us. The ability to wrap business logic around the data is very helpful."
    • "The amount of manual labor that we're saving by writing those workflows is huge."
    • "What they're struggling with is it's not as mature as Tableau in the user management area. It was tougher to manage the server part of it right away, especially since the user base has grown."
    • "It's more expensive than Tableau, for example."

    What is our primary use case?

    We were analyzing data trying to find anomalies with the servers and things that were going wrong. Normally in what we do, it can be a very manual process looking for that kind of stuff. Therefore, using this product, I created a workflow that went out and looked across all devices for problems that are happening, and managed to cut down the number of issues that were being created daily.

    How has it helped my organization?

    The amount of labor that it takes us to find issues is pretty high. When you put the automation in place, that frees up your time to concentrate on the advanced analytics. We recognized right away in that first year that the amount of FTEs that we would have to acquire to do that work was a significant amount of money. It just stepped us into automation of many things that we do. That frees us up to be able to do a more mature analysis, and not that day-to-day stuff that you we have to track.

    Not everybody's budget allows for having a team of 20. We just don't have that. It's saving us a lot of money in FTEs.

    What is most valuable?

    Right away we knew this has a lot of value, even from the perspective of data manipulation and automation. 

    There are all sorts of use cases that we could come up with. It does take a little bit of learning and figuring out how to work the tool, however, we've been really successful with it. I even went and presented at one of their conferences our use case. 

    Automation is the most valuable aspect for us. The ability to wrap business logic around the data is very helpful. 

    It not only helps us with efficiency. You can also flip the steps apart to make that data flow in various ways. 

    Most tasks run in less than two minutes and provide us with what we need very quickly. I can wrap rules around the data to look for certain things or to notify people. 

    The amount of manual labor that we're saving by writing those workflows is huge.

    What needs improvement?

    The solution does have a bit of a learning curve.

    I initially managed the product completely. Then, when the user base grew, another group just took it over. What they're struggling with is it's not as mature as Tableau in the user management area. It was tougher to manage the server part of it right away, especially since the user base has grown. When you get hundreds of users in there, trying to manage access to the product is a little tougher than Tableau.

    For how long have I used the solution?

    I've used the solution for maybe around five years or so.

    What do I think about the stability of the solution?

    The solution is quite stable. It's not as mature as Tableau in that stability area, however, it's pretty reliable. We don't have a lot of problems with it. Initially, we created a lot of cases as we didn't understand how to best manage the product. Now, very rarely do I open a case with support and have issues.

    How are customer service and technical support?

    They recently moved to a different support model. Initially, when we came to the product, the support was pretty good. Now, when we open cases, it seems not so good. They're asking customers to pay more money to get a higher level of support. Of course, due to the fact that we don't open that many cases, it's not important to us to get to that higher level. That said, the response time given and the attention to us is not as good as it was initially.

    Which solution did I use previously and why did I switch?

    When trying to pull large datasets into Tableau right away we realized that we had to do something different. Prior to Alteryx being available, I would use scripting to stage the data. I happened to notice an ad on LinkedIn for Alteryx, and I thought, "Wow, this is exactly what I need." I talked management into buying it. I was the first one in the company to start using the product.

    What about the implementation team?

    We used outside vendors to come in and help in certain parts of the implementation.

    What's my experience with pricing, setup cost, and licensing?

    It's more expensive than Tableau, for example.

    There has been some scrutiny on the overall costs. We're trying to go to more open-source, with more products that don't cost so much. I have to continually work with folks on proving that the value of what we pay in licenses.

    The solution has recently changed its support process and is now pressuring users to pay for a higher level of support services. That could potentially be an extra charge for some companies. 

    What other advice do I have?

    We are just customers and end-users.

    I would advise other companies considering the solution that the training is important. They've been great working with us on free training for this, that, and the other. The company really does provide a lot of those resources. The community is very good. The knowledge base that's out there in the community is great. A company should just tap into that and any free training they can. It takes a little bit of time to get proficient at it, however, the payoff is there.

    Overall, I would rate it at a seven out of ten.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Master Data Senior Business Process Manager at a tech services company with 10,001+ employees
    Real User
    Apr 10, 2021
    Scales well with connection feature and good stability
    Pros and Cons
    • "Technical support is very helpful."
    • "The connection feature is quite useful to our organization; we connect with Microsoft SQL databases, Oracle databases, SharePoint lists, and Outlook email servers, and the stability and scalability have been very good with no issues."
    • "The screen when you are looking into your workflows and your ETL processes needs to be improved. You cannot manage it very well."
    • "The desktop license is expensive."

    What is our primary use case?

    The solution allows us to create some reports that my organization uses, that my team uses. We also move some data from one particular legacy ERP into a shared SQL server to mix information from defense applications into one repository for analytic purposes.

    What is most valuable?

    The connection feature is quite useful to our organization. We connect with other databases. We connect with Microsoft SQL databases or with Oracle databases, and we connect with SharePoint lists, and we can connect with Outlook email servers as well.

    The stability is very good. It hasn't given us any issues.

    The scalability has been great.

    Technical support is very helpful.

    What needs improvement?

    Our IT team has a lot of restrictions. Therefore, we cannot extend all the functions and all the features that Alteryx has, unfortunately. That's due to the fact that the internal restrictions we have are from a security standpoint.

    The desktop license is expensive.

    The screen when you are looking into your workflows and your ETL processes needs to be improved. You cannot manage it very well. For example, the column size, and items like that should be adjustable.

    For how long have I used the solution?

    I've been using the solution for a couple of years. It's been a while.

    What do I think about the stability of the solution?

    The solution has been stable so far. It doesn't crash and freeze. There are no bugs or glitches. It's good. The stability of the tool is perfect for us.

    What do I think about the scalability of the solution?

    We've found the scalability to be quite good. We are connected to big databases, small databases, medium databases, any kind of database. For us, it's great. 

    In Latin America, there are about 30 to 40 people on the solution. In North America, probably a couple of hundred people are on the solution, and in Europe probably over 100. In Asia, there are probably around 50 more, and the India teams probably have a little more.

    How are customer service and technical support?

    I've not personally used technical support, however, we have a person on our team who is more of an expert on all of the features. Sometimes, if he has questions, he will contact them. We have a very quick response, from what I understand. So far, it's been a good experience and we are satisfied with their level of support.

    What's my experience with pricing, setup cost, and licensing?

    We have a few hundred office licenses so far.

    I haven't compared the solution to other licenses and therefore cannot really specify if it's the most expensive option or not, or if the current pricing is unreasonable. This is the tool our company's IT team selected for us and we can use it if we need it. It's not something I chose. It's something my company provides as a tool from an ETL standpoint.

    What other advice do I have?

    We don't use all the functionalities due to the restrictions we have inside our network. So far, what we use is enough. We can't extend to use all the functions and all the capabilities the tools have. However, that is because of the unique internal restrictions we have.

    We use the solution just as a reporting tool and consolidate information from different systems to create analytics, however, I know that Alteryx has far more extended capabilities than we have explored. We use it as a personal user tool. We don't use it as a company strategy to move databases from one side to another side and make consolidations. We use it on a very small scale.

    I'd recommend the solution to others.

    I'd rate the solution nine out of ten. We've been largely satisfied with the solution.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Buyer's Guide
    Download our free Alteryx One Report and get advice and tips from experienced pros sharing their opinions.
    Updated: October 2026
    Buyer's Guide
    Download our free Alteryx One Report and get advice and tips from experienced pros sharing their opinions.