it_user494916 - PeerSpot reviewer
Network Security Engineer at a financial services firm with 5,001-10,000 employees
Real User
The FireFlow feature stops users from overriding policies.

What is most valuable?

FireFlow, because you cannot override policies.

How has it helped my organization?

We have been able to add more vendors to support.

What needs improvement?

Validation: Many times I have to generate a report to validate tickets. When I try to verify an AlgoSec ticket that has been implemented, I have an option to validate the work I did. Many times, it has not worked immediately. I have to generate a report based on which I can check my work.

After implementation new rules on firewall algosec is not immediately aware about it. I have to make synchronization between algosec and firewall. In algosec is called analyze firewall. It is possible schedule this analyze more often but it consuming a lot of device resources like CPU, memory etc so I have this analyses one per day. After this analyze I am able make validation of implementation which I did because algosec can see rule which I added.

For how long have I used the solution?

I have been using it for five years.

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How are customer service and support?

Technical support is quite OK.

AlgoSec provides different types and levels of support. I recommend asking about 24/7 support and being careful when deciding which support to buy.

How was the initial setup?

Initial setup was straightforward because we got support from vendor.

What about the implementation team?

If you are implementing it for the first time, it is good to ask vendor for help.

What other advice do I have?

It is a good product to use.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Software Developer at Vivo (Telefônica Brasil)
Real User
Network map and risk analysis helps us to manage complex environments with many devices
Pros and Cons
  • "The most valuable features are the network map, risk analysis, and tickets for firewall changes."
  • "I would like to seem improvements in performance and software stability."

What is our primary use case?

We use this solution for managing risks, device compliance, a ticket system, and active change.

How has it helped my organization?

It definitely helps a lot to manage the complexity of environments with many devices and many vendors.

What is most valuable?

The most valuable features are the network map, risk analysis, and tickets for firewall changes.

Very helpful automatic implementation of requested changes.

What needs improvement?

I would like to seem improvements in performance and software stability.

For how long have I used the solution?

I have been using this solution for six years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
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AlgoSec
May 2024
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reviewer1112214 - PeerSpot reviewer
Works with 10,001+ employees
MSP
Provides full visibility of the network and generates helpful security & audit reports
Pros and Cons
  • "AlgoSec AFA and AFF automate lots of things for my organization."
  • "The risk matrix implementation is not easy from an Excel file, so it would be nice to have a solution for creating it directly within the web interface."

What is our primary use case?

I use this solution to have full visibility of the network, to simulate traffic queries, and to generate security reports according to the security policies of my company. We also use AlgoSec to perform audits concerning Firewalls and Network compliance.

How has it helped my organization?

AlgoSec AFA and AFF automate lots of things for my organization. The products are really useful for both security and network teams. It had also provided more control over the network. After Firewalls are boarded into AlgoSec, the first results appear quickly.

What is most valuable?

AlgoSec is not completely deployed inside my organization, so for the moment the most valuable features are the network map, which provides the full visibility of the network, and the security reports. The AFF module is really valuable for different teams.

What needs improvement?

The risk matrix implementation is not easy from an Excel file, so it would be nice to have a solution for creating it directly within the web interface. This would be an improvement.

For how long have I used the solution?

Four months.

Which solution did I use previously and why did I switch?

This was the first solution I chose.

What's my experience with pricing, setup cost, and licensing?

The price is adapted to the product's utilization for each company.

Which other solutions did I evaluate?

We also did a PoC with Tufin and FireMon.

What other advice do I have?

The product is a very good tool to manage network traffic and devices.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer877923 - PeerSpot reviewer
Account Director
User
FireFlow continues to drive customer efficiencies, allowing an organisation to keep up with the pace of change
Pros and Cons
  • "We see the value of BusinessFlow for organisations involved in digital transformation projects migrating to public/private/hybrid cloud models."
  • "FireFlow continues to drive customer efficiencies, allowing an organisation to keep up with the pace of change."
  • "Further integration with ACI and NSX will be key to our customers' requirements moving forward, as customers adopt new, innovative environments."

What is our primary use case?

The majority of customer use cases are around rule optimisation, workflow management, and risk/compliance. 

How has it helped my organization?

Our customers are able to optimise and clean the rule sets on our FW estate and streamline the change management process whilst adhering to compliance, governance, and risk requirements.

What is most valuable?

  • Firewall Analyser due to its initial ability to cleanse and provide efficiencies to legacy estates. 
  • FireFlow continues to drive customer efficiencies, allowing an organisation to keep up with the pace of change.  
  • We see the value of BusinessFlow for organisations involved in digital transformation projects migrating to public/private/hybrid cloud models.

What needs improvement?

Further integration with ACI and NSX will be key to our customers' requirements moving forward, as customers adopt new, innovative environments.

For how long have I used the solution?

Three to five years.

Which solution did I use previously and why did I switch?

Not applicable.

What was our ROI?

Our customers are receiving quick ROI using the AlgoSec platform when compared to the FTE costs for using legacy manual processes.

What's my experience with pricing, setup cost, and licensing?

Licensing is offered as a subscription and as a perpetual model.

Pricing is easy to grasp.

Which other solutions did I evaluate?

We looked at Tufin and Skybox. AlgoSec was the only vendor who had the full suite of products which met the customer and business demands. BusinessFlow was (still is) the game changer.

Disclosure: My company has a business relationship with this vendor other than being a customer: Accredited AlgoSec Partner.
PeerSpot user
it_user871845 - PeerSpot reviewer
Information Security Professional at NTT Security
Real User
AFA has helped us to spot risky rules, overlapping rules and helps prioritize remediation efforts.

What is our primary use case?

Firewall Analyzer (AFA) to analyze configs from production firewalls of various types.

How has it helped my organization?

AFA has helped us to spot risky rules, overlapping rules and helps prioritize remediation efforts. We have a variety of firewalls and look forward to expanding services such as FireFlow.

What is most valuable?

In AFA, the ability to trend rule usage and drill into traffic seen hitting that rule is powerful for cleanup of overly permissive rules.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

No issues with stability.

What do I think about the scalability of the solution?

No issues with scalability.

How are customer service and technical support?

Customer service has been helpful and responsive.

Which solution did I use previously and why did I switch?

Skybox Security. However, Skybox is has less actionable output than Algosec. 

How was the initial setup?

Setup does take some time to customize to your environment.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user827928 - PeerSpot reviewer
Network Support
User
The technical services personnel are very confident and provide good assistance
Pros and Cons
  • "​The initial setup process is excellent."
  • "The technical services personnel are very confident and provide good assistance​."
  • "It would be interesting if the product could automate the switch configuration and create a dynamic map of the entire network."
  • "The product could be improved by adding additional tools for troubleshooting, not only for the firewall, but for other devices like switch and dynamic routing display. Also, it would be good if it could retrieve all information regarding Cisco Nexus switches and devices.​"
  • "​In the VMware platform, sometimes the application is frozen and we have to reload the machine​."

What needs improvement?

The product could be improved by adding additional tools for troubleshooting, not only for the firewall, but for other devices like switch and dynamic routing display. Also, it would be good if it could retrieve all information regarding Cisco Nexus switches and devices.

It would be interesting if the product could automate the switch configuration and create a dynamic map of the entire network.

For how long have I used the solution?

Three to five years.

What do I think about the stability of the solution?

In the VMware platform, sometimes the application is frozen and we have to reload the machine.

What do I think about the scalability of the solution?

Not at all.

How are customer service and technical support?

The technical services personnel are very confident and provide good assistance.

Which solution did I use previously and why did I switch?

No previous solution was used.

How was the initial setup?

The initial setup process is excellent.

What about the implementation team?

The in-house implementation was good for FireFlow.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user268725 - PeerSpot reviewer
Sênior Network Security Administrator at a government with 1,001-5,000 employees
Vendor
The product has helped us improve our firewall policies. It's also helped me to make decisions on best practices.

What is most valuable?

The reporting feature.

How has it helped my organization?

The product has helped us improve our firewall policies. It's also helped me to make decisions on best practices.

What needs improvement?

The product needs improvement in all areas, but I don't use the product deep enough to say anything more specific.

For how long have I used the solution?

I've used it for one year and six months.

What was my experience with deployment of the solution?

No issues encountered.

What do I think about the stability of the solution?

No issues encountered.

What do I think about the scalability of the solution?

We've not needed to scale it.

How are customer service and technical support?

Customer Service:

8/10.

Technical Support:

10/10.

Which solution did I use previously and why did I switch?

There was no previous solution in place.

How was the initial setup?

It was straightforward on a virtual machine.

What about the implementation team?

I helped to implement it as part of a vendor team.

Which other solutions did I evaluate?

No other options were evaluated.

What other advice do I have?

There are no implementation issues; just take a look into the device's compatibility with your systems. It's a a really simple tool with strong results.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Security-Architect-Lux - PeerSpot reviewer
Works at POST Luxembourg
Real User
Provides a good optimization function that matches our needs related to other vendors

What is our primary use case?

The primary use case was the firewall policy cleaning and optimisation, plus compliance control and some change auditing.

How has it helped my organization?

AlgoSec provides a good optimization function that matches our needs related to other vendors. It allows us to clean useless rules and objects.

What is most valuable?

We are only using Firewall Analyzer, which is really good compared to other vendors. The other features (FireFlow and BusinessFlow) still aren't mature, and their licensing is expensive.

What needs improvement?

The production needs to be smarter and maybe have some AI capabilities to provide better firewall optimization and workflow integration.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

The solution is more stable than in the past.

What do I think about the scalability of the solution?

The report takes time, and the virtual appliance is a resource consumer.

How are customer service and technical support?

The documentation is clear. The support is available but restricted to some requests that need advance service (not free).

Which solution did I use previously and why did I switch?

Yes, AlgoSec provides a better solution for the firewall rule optimization that matches our production need.

How was the initial setup?

The initial setup was simple, and only firewall integration could take time due to some complex interaction.

What about the implementation team?

The implementation was in-house; the product is still simple to manage.

What was our ROI?

Reduced the firewall load due to a good rule table and then extended the firewall life cycle.

What's my experience with pricing, setup cost, and licensing?

Compare with other products to see which one matches the best their needs.

Which other solutions did I evaluate?

Tufin, Skybox.

What other advice do I have?

No.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
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Updated: May 2024
Buyer's Guide
Download our free AlgoSec Report and get advice and tips from experienced pros sharing their opinions.