FireFlow enables us to search equipment between the source and destination and saves us time
Pros and Cons
- "We are in the process of implementing FireFlow in our daily operation, which will make our lives even easier. The idea is to search the Firewall Analyzer for the equipment between the source and destination, and then automatically jump off to FireFlow and open a ticket. This will then automatically implement what is needed without the need to go into the Firewall itself. This will save us a lot of time and will help us to onboard junior engineers very quickly, getting them up to speed on our network and daily operation in record time."
- "One important thing they should improve is their support level. We have a lot of trouble with the basic enterprise support level. They are very slow to respond and solve problems."
We have been working with the AlgoSec firewall analyzer for almost six years in the product environment. It is well suited for firewall security optimization, tuning, change management, and application discovery. The most important feature is the Intelligence Policy Tuner (IPT) skills. This helps us know which devices are between the source and destination on the flows.
Since we increased our support level to preferred support, the support level has been very good for two months. They solved all the problems and the response time is very fast. Therefore, if you are working with AlgoSec, you should choose the preferred support license. If you have the chance, you must try this with this type of support that they are well equipped of people.
We are in the process of implementing FireFlow in our daily operation, which will make our lives even easier. The idea is to search the Firewall Analyzer for the equipment between the source and destination, and then automatically jump off to FireFlow and open a ticket. This will then automatically implement what is needed without the need to go into the Firewall itself. This will save us a lot of time and will help us to onboard junior engineers very quickly, getting them up to speed on our network and daily operation in record time
In the end, we tried other vendors for POC and all of them have problems. When we compared with AlgoSec, they were much worse and AlgoSec leads this sector. That’s why we are using Algosec in our environment. Also, it is the most growing vendor in their specific area, and it has much more skills that have been very helpful to analyze firewalls.
Disclosure: I am a real user, and this review is based on my own experience and opinions.