Alert Logic MDR's best features are the cloud-managed service, the cost benefit, and 24/7 monitoring. The alert system improved from potentially 24 hours to one hour response time. The benefit of not having to write custom queries has been significant.

The features are very lightweight, with small installations that leave almost no footprint on systems. System resource utilization is minimal.

Alert Logic MDR has positively impacted my organization through its decentralized pricing approach, which has protected against several viruses. Any virus stopped represents money saved. There is low impact on users, so they do not experience slowness on their computers when scanning.

Alert Logic MDR has improved security in my organization from 50 to 65%.

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The best features that Alert Logic MDR offers include AI and behavior analysis, which I find most valuable.

AI and behavior analysis mean that within AI there is static AI analysis and behavior analysis with subtypes. For example, if there is any file or a certain subtype, or if ransomware is happening, or any tool or app is being used, there are subtypes of AI. I appreciate that Alert Logic MDR has a separate AI for each type.

Alert Logic MDR has positively impacted our organization by minimizing the alert SLA timing. When we used our other endpoint detection and response solution, we required at least fifteen minutes to raise one alert. After using Alert Logic MDR, we integrated it with SOAR technology, so within five minutes, the alert is raised to the client.

Efficiency-wise, reducing the alert SLA timing to five minutes has been very beneficial. Whenever we receive an alert from endpoint detection and response from an endpoint to the Alert Logic MDR console, the system directly has the protect mode, conducting the kill and quarantine process itself. We only have to perform static analysis, and we have the playbooks, so they conduct some static analysis from there and directly raise the alert to the respective team.

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The standout features of Alert Logic included the topology feature, which was helpful for mapping assets on the network, giving a clear understanding of all connected devices. It also performed real-time scanning of assets. Furthermore, Alert Logic was up to date with new vulnerabilities, quickly adding them to the database.

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The best features Alert Logic MDR offers include not only detecting incidents but also providing details about where any incident is coming from. You can integrate those with your ticketing tools, such as ITSM or ServiceNow, which is a good feature.

The integration with ticketing tools such as ServiceNow helped my workflow by automatically creating a ticket and sharing it with the required team as soon as a critical alert is generated. Alert Logic MDR has a feature for critical and high-level incidents where a ticket is automatically created and shared with the required team for investigation. This helped in achieving a faster response before any major incident happened.

Alert Logic MDR has positively impacted my organization as it has helped in detection of incidents and responding through our security team, who work around the clock. Alert Logic MDR has reduced security response time for us and helped in detection. When we need to deep dive for any incident, Alert Logic also provides many helpful areas which assist in deep-dive investigation. That is beneficial.

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The most valuable aspect of Alert Logic is its optimized technology platform. They have SOCs in the US and Europe, giving them global visibility of the threat landscape. They detect and respond to threats in an average of 6 minutes. Their biggest value is human expertise. You're being attacked by a human, and you cannot respond to it unless you have a human on the other side. They have the human and technological resources to respond.

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Alert Logic provided value by offering a single dashboard that amalgamated various sources for performing specific activities.

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When I was using it, I think the valuable feature was the ability to monitor the Ada environment and detect heuristic threats such as brute-force attacks. It could differentiate between legitimate user behavior, such as a user forgetting their password and repeatedly trying to log in.

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The value of Alert Logic is that everything is in one dashboard; I'm notified when there's an incident, kept up to date and advised on what steps to take. The solution has good intrusion detection. 

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The searching aspects of the solution are very valuable for our organization.

The reporting on the solution is quite useful for us.

The log messages and session logic are excellent. As an engineer, it's very useful to get the logs immediately if any production issues arise. We have everything we need to troubleshoot at our fingertips.

The initial setup is pretty straightforward.

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Notifications and the detail of notifications are most valuable. It is a user-friendly solution.

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We receive infrastructure security warnings from it. So, we know what is going on and what needs to be addressed, e.g., things that we didn't have somebody looking for. It shows us these automatically, using things like automated scanning.

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It has the ability to install agents. It is pretty straightforward. You can automate the process pretty easily.

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I like that it is physical hardware. With virtual, the processing can go bad and can get hung up. However, if it is physical, it's its own box. E.g., there is no noisy neighbor issue.

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• Easy to use, nice interface. 
• It is quick set up.

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It scans correctly and quickly. For example, we had an issue where we had Bitcoin mined and sold in some of our containers, and Alert Logic was able to find it and alert us about it. Then, we were able to find out why the containers were being hacked and killed it.

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