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Accedian Skylight Room for Improvement

Director at PlexNet Pty Ltd

I would like to see some improvements in parts of their synthetic transactions, which includes all the latency, jitter, and throughput. I would like to see some Layer 7 analytics in there. I want to be able to do a DNS request, HTTP GET request, or even SIP call point-to-point or via registration. 

They don't have Layer 4 to Layer 7 elements, which I would love to see, because we are being asked to give people so much, e.g. network latency. network throughput, jitter, Layer 3 and 4 type metrics, and stateful traffic (to understand state fully). For example, we have seen jitter and packet loss. How is that actually affecting a real application, TCP, PCP windowing, resizing, and are we going back into a slow start? I'd really like to see that sort of stuff. We've done a lot of testing in the environment of Layer 4 to Layer 7 from a stress testing perspective. We would love to see that sort of synthetic transaction being brought into the Accedian toolset because that would probably give them a more complete picture of everything network and application if we could do synthetic transactions.

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GS
CTO at a financial services firm with 1,001-5,000 employees

Some of the Skylight applications are a little newer, and they're still moving through initial revs. There are certain bugs, but nothing is insurmountable. If you want to schedule something and do multiple tasks and multiple reports at one time, and it's erroring, it's a release or two away. It will just take a little bit of time for their user interface to get a little bit better.

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President at AIP US, LLC

For the PVX, they are in the process of getting the results to export to cloud and SaaS for analytics. They told me that this will happen later this year. Right now, for the most part, I create that data myself. 

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Learn what your peers think about Accedian Skylight. Get advice and tips from experienced pros sharing their opinions. Updated: January 2022.
566,121 professionals have used our research since 2012.
AB
Manager IT Production Service at a maritime company with 5,001-10,000 employees

It needs the possibility to export data because it is not easy to see larger data sets, e.g., for one month. It would be interesting to export data into a PDF or dashboard to keep a history of the situation.

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Learn what your peers think about Accedian Skylight. Get advice and tips from experienced pros sharing their opinions. Updated: January 2022.
566,121 professionals have used our research since 2012.