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Examples of the 84,000+ reviews on PeerSpot:

Yong Seok Kang - PeerSpot reviewer
Technical Consultant at MTRiver Consulting
Real User
Top 5Leaderboard
Useful for version control but UI is slow
Pros and Cons
  • "The tool had features similar to Git for version control. It offered branching and merging capabilities, providing better control over code management. Integration was possible with other tools, including some change management tools. The overall process was normal."
  • "The solution's UI is slow compared to other tools. It is an old tool."

What is our primary use case?

We use the tool for configuration management, training, and version control. 

What is most valuable?

The tool had features similar to Git for version control. It offered branching and merging capabilities, providing better control over code management. Integration was possible with other tools, including some change management tools.  The overall process was normal. 

What needs improvement?

The solution's UI is slow compared to other tools. It is an old tool. 

How are customer service and support?

IBM Rational ClearCase is useful and flexible. 

How would you rate customer service and support?

Positive

How was the initial setup?

The product's deployment was easy and quick. 

What's my experience with pricing, setup cost, and licensing?

IBM Rational ClearCase, like any other IBM tool, is expensive. 

What other advice do I have?

I would recommend IBM Rational ClearCase based on customer requirements. Ultimately, the decision should be based on individual circumstances and budget considerations. Some organizations have transitioned away from the tool due to its slow performance and high costs, opting for more powerful systems. I rate it a six out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer: partner
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Preetham S - PeerSpot reviewer
DevOps Engineer at Merck Group
Real User
Offers good integration capabilities and is easy to maintain
Pros and Cons
  • "The product is easy to maintain."
  • "The response time of the product's support team may not be good enough to meet the expectations of users, making it an area where improvements are required."

What is our primary use case?

I use the solution in my company to store source code and for version control.

What is most valuable?

The solution's most valuable features are its ease of use and huge integration features with multiple tools like Jenkins and Jira. My company also gets a build status notification from Jenkins to Bitbucket.

What needs improvement?

I don't see any complexity involved in the product, especially since some of its users are DevOps engineers. My company works less in the area of storing source codes using the product. My company mainly works in the integration area, after which we design and provide the guidelines for new branching strategies.

The response time of the product's support team may not be good enough to meet the expectations of users, making it an area where improvements are required.

It would be nice if users had the option to download a build directly from Bitbucket in the future.

For how long have I used the solution?

I have been using Bitbucket Server for six years. I am just a customer of Atlassian.

What do I think about the stability of the solution?

I have not experienced any glitches while using the product.

What do I think about the scalability of the solution?

There is a different team maintaining Bitbucket Server that also deals with its scalability features.

How are customer service and support?

The solution's technical support is good. I rate the technical support an eight out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

The product's deployment part is good. My company does not directly deploy the product; instead, we usually store source code using the product. Once the Jenkins build job is completed, we store the binaries in a binary artifact repository, which is where we pick a package when dealing with the deployment phase of Bitbucket Server.

There is a team of administrators who look after the product's deployment process. My company is just a stakeholder, and we administer the user access and the integration areas.

What other advice do I have?

The features I found to be the most valuable in the product for code collaboration stem from the fact that the tool provides webhooks, which are very beneficial for triggering jobs in Jenkins when dealing with new commits, Git push, and Git merge.

Speaking about how the tool's pull request functionality impacted my company's code review process, I would say that when a pull request is created, it goes to the technical team leader and PO. After my company gets comments from the tech lead or PO, the pull request will be merged with the targeted branch.

The integration capabilities of the product are good since it can integrate with multiple products.

The product is easy to maintain.

I recommend the product to others who plan to use it.

I rate the tool a ten out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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