Try our new research platform with insights from 80,000+ expert users

Share your experience using Aptean ERP

The easiest route - we'll conduct a 15 minute phone interview and write up the review for you.

Use our online form to submit your review. It's quick and you can post anonymously.

Your review helps others learn about this solution
The PeerSpot community is built upon trust and sharing with peers.
It's good for your career
In today's digital world, your review shows you have valuable expertise.
You can influence the market
Vendors read their reviews and make improvements based on your feedback.
Examples of the 98,000+ reviews on PeerSpot:

Thangaraj Ramasamy - PeerSpot reviewer
Consultant at Arcwide
Reseller
Top 20
Has supported project management and business customization through strong modular flexibility

What is our primary use case?

Currently, I am working with Arcwide, which is a service industry that predominantly focuses on IFS consulting, including IFS implementations, rollouts, upgrades, and support services.

What is most valuable?

The cloud feature in IFS Cloud Platform is predominantly valuable, especially the enterprise asset management module, which IFS has very good business into, along with strong finance, project management, and supply chain management modules; these are the major modules that are performing well with IFS, and the cloud options along with user-friendly customizations for any technical developments are additional advantages.

The integration of IoT with IFS Cloud Platform is performing well, enabling us to integrate with predominantly any third party through the standard inbuilt connectors that are readily available, and if we need to customize the integration, we can certainly do that too.

What needs improvement?

When it comes to AI, I feel that is the area where we expect something more from IFS Cloud Platform. They are working on IFS AI, but we have not explored much into that yet, and if they want to keep their competitive edge, that is an area they need to concentrate on. While they are introducing features such as the copilot, we still have more exploring to do to uncover what they are bringing up, so I believe they should improve in this area.

For how long have I used the solution?

I have been working with IFS Cloud Platform for around 15 years.

What do I think about the stability of the solution?

I have been in this field for 15 years, and when I started my career with IFS in 2004, the software seemed quite unusual. Now, with the drastic developments especially in the cloud applications known as Arena on IFS Cloud Platform, it has improved tremendously, and IFS has acquired many very good customers throughout these 15 years.

What do I think about the scalability of the solution?

IFS Cloud Platform has standard functionalities that follow the standard supply chain management processes, and it is easy to customize or configure. For instance, when a customer wants to adopt a different way of doing things or a customized process within IFS, while we would initially suggest using the standard functionality, it is still straightforward to customize it based on the customer's needs, which we currently do for many customers.

What other advice do I have?

I am familiar with IFS Cloud Platform. I am not able to discuss the impact of real-time data insights on productivity and efficiency at this time due to a meeting.

On a scale of 1-10, I rate IFS Cloud Platform an 8.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
Flag as inappropriate
Effendy Mohamed - PeerSpot reviewer
Principal Instrument and Control at PETRONAS
Real User
Top 5
Empowered decision-making accelerates with enhanced analytics capabilities
Pros and Cons
  • "The best features of SAP S_4HANA are that the front end configuration gives a lot of flexibility to the user to do analytics and to get insights quickly."
  • "In my opinion, areas of SAP S_4HANA that have room for improvement would be in AI and insights generation, which would be a good enhancement for the future."

What is our primary use case?

My use case for SAP S/4HANA is mainly for our maintenance module or resource planning ERP. We want to use the capability of the new system to look at some of the new dashboarding and analytics that are provided in this new system.

The old one was more tedious to get all this information. The data is always there, but running the report through the BW warehouse and everything took quite a while, and you need to custom integrate them. This is easily done with the SAP S/4HANA system.

What is most valuable?

The best features of SAP S/4HANA are that the front end configuration gives a lot of flexibility to the user to do analytics and to get insights quickly. That helps to actually generate information and quickly provide decisions for the leadership or management team to make the necessary action.

With the data that was done quickly, we can act faster, and we can see the pattern much better.

What needs improvement?

In my opinion, areas of SAP S/4HANA that have room for improvement would be in AI and insights generation, which would be a good enhancement for the future. Currently, this analytics is still driven by some sort of structured reporting system.

Although it is easier, you still need to do some configuration of it. With AI functionality, you could just prompt and request the information, and then the version would quickly be revealed to you.

For how long have I used the solution?

I have about two years of experience with SAP S/4HANA.

What do I think about the stability of the solution?

SAP S/4HANA is stable in my opinion. We never had any major issues. There were some downtimes in the initial part, but that was mainly due to the data setup in the initial part.

There were some small bugs here and there. After that initial teething period, we have not faced any major issues.

What do I think about the scalability of the solution?

In my opinion, SAP S/4HANA is a very scalable solution. The database and the information and hierarchy are there. It is very flexible. You can customize it to any type of set structure that you want.

It all depends on you. The consultant will give some advice on what can or cannot be done. You are free to do anything that is required for your organization.

How are customer service and support?

I would rate technical support from SAP around seven or eight. They are good and quite responsive, although not immediate, but usually, they would respond to help out.

How would you rate customer service and support?

Which solution did I use previously and why did I switch?

Before SAP S/4HANA, we used the old SAP system, SAP R/3 six. We did not use a different ERP solution before SAP S/4HANA. We have always been using SAP brands, just different versions.

How was the initial setup?

The initial setup of SAP S/4HANA is easy. It is not that difficult.

What about the implementation team?

Our deployment was done in house, but we also engaged the Spectrum SAP four hundred on a unit rate basis. They are there to help with the migration from our old platform to the new system and configure some of the basic default reporting.

They give training to all our users or the key users so that we can start using the system.

What was our ROI?

The price of SAP S/4HANA is on the high end side. For us, it is kind of expensive. However, you get what you pay for, and we are utilizing it.

We are still expanding and learning some of the additional modules. We see that as an effort that we need to put a little bit more into. If we can maximize that, we can get the full price benefit of the solution.

What's my experience with pricing, setup cost, and licensing?

We purchased this solution through an exclusive agent who comes to us, and we had a price agreement with SAP for a long time. They are the ones who came up with the detailed pricing mechanism, and that is being distributed to all our business units.

What other advice do I have?

I rate SAP S/4HANA 8 out of 10.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Flag as inappropriate