ServiceNow Questions

BDM at a tech company with 51-200 employees

What is the biggest difference between ManageEngine ServiceDesk and Service Now?

I have more than ten years of experience in a tech company.

We are currently evaluating ManageEngine ServiceDesk and Service Now. What are the main differences between the two? Which would you recommend?

Thanks! I appreciate the help.

Founder and business lead at a tech services company with 11-50 employees

What is the cost of implementation and maintenance of ServiceNow?

We are thinking of purchasing ServiceNow for our business. Beyond the license and service cost of ServiceNow, what is the added cost in professional services, ongoing development, and customizations, etc.?  What is the added cost per dollar ACV? For example, is it 10% on top? 30%?&...

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Jeevan ChaukarSince ServiceNow totally varies their rates depending on customer geography,… more »

it_user1143600Giving PS % against license subscription costs is not possible without knowing… more »

RahulPriyadarshyUpgrade is seamless and with very less problem if I compare with Other Product… more »

Jeevan Chaukar

Principal Consultant at a computer software company with 501-1,000 employees

Why is ServiceNow bringing in new charges related to customizations?

I have come across information that ServiceNow is changing the way it charges its customers and a new charge is being introduced. Any customers having heavy customization to core ServiceNow objects may have to cough up additional charges for touching those core objects. I frankly find this a bit ...

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Business Development Manager at a tech services company with 11-50 employees

ServiceNow vs. ManageEngine

What are the main differences between ServiceNow and ManageEngine?

it_user265281I have used both Service Now and Manage Engine. From a 30,000 ft perspective… more »

it_user343362Well I haven't use Manage engine but I have been using Service Now for last 3… more »

Avigail Sugarman

Community Manager at PeerSpot (formerly IT Central Station)

Flexera IT Asset Management vs. ServiceNow?

I would like a comparison in terms of covered functionalities between Flexera IT Asset Management and ServiceNow. I am referring to all functionalities concerning software license management, from storing license data to license optimization. Does anyone have this kind of information?

IT Project Analyst at a non-profit with 51-200 employees

What should I be looking for in an IT service management platform?

I have been tasked to take the lead in exploring alternatives to a client's (higher education organization) IT service management platform.Here are a few questions to get started: Which software are you using and how do you find the software? Is it easy to use and customizable? If so, how can we ...

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