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Zendesk vs Zoho

Unbiased reviews from our professional community. A complete perspective on vendors based on user input.
Zendesk
Based on 61 reviews.
Zoho
Based on 38 reviews.
Latest Research
Zoho Desk vs. Zendesk Guide
Updated: January 2022
Zendesk Guide vs. Zoho Desk
Updated: January 2022
Sample Customers
Zendesk Guide
Shopify, Adroll, Redfin, Moo, Foursquare, Modcloth, We Pay, Republic Wireless, Wharton Univeristy of Pennnsylvania
Zendesk Support
Mailchimp, Tesco, Vimeo, Instacart, Mediaocean, Slack, Uber
Zendesk Explore
Cape Union Mart
Zendesk Sell
Mailchimp, Tesco, Vimeo, Instacart, Mediaocean, Slack, Uber
Zoho CRM
JetHub, Anderson Sales Advantage, ActionCoach, Milagro Advisory Group, TECO Pneumatic, Proteomics Consult
Zoho Analytics
Suzuki, American Pacific Mortgage, KPMG, Air Canada, University of Michigan, BricozOr, WorldWide Express, The University of Melbourne, Novartis, SAIC
Zoho Desk
Intel, Sears, Daimler, Essilor, Aon Hewitt, Shop Your Way, CoffeeRocket
Popular Solutions
Top Industries
Computer Software Company
29%
Comms Service Provider
22%
Government
7%
Insurance Company
4%
Computer Software Company
29%
Comms Service Provider
24%
Government
5%
Energy/Utilities Company
3%
Quotes From Member Reviews
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Most Helpful Reviews
Review 1 of 3
Review 1 of 5
Customer Service
Review 1 of 30
Review 1 of 30
Technical Support
No Data Available
No Data Available
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