Compare Veeam Software vs Veritas

Veeam Software

Based on 611 reviews.

Veritas

Based on 332 reviews.

Latest Research

Buyer's Guide

Veeam Data Platform vs. Veritas Backup Exec

June 2026

Veritas Backup Exec vs. Veeam Data Platform

Updated: June 2026

Buyer's Guide

Veeam Data Cloud for Microsoft 365 vs. Veritas CloudPoint

June 2026

Veritas CloudPoint vs. Veeam Data Cloud for Microsoft 365

Updated: June 2026

Buyer's Guide

Veeam Data Platform vs. Veritas NetBackup

June 2026

Veeam Data Platform vs. Veritas NetBackup

Updated: June 2026

Buyer's Guide

Veeam Data Platform vs. Veritas Backup Exec

June 2026

Veeam Data Platform vs. Veritas Backup Exec

Updated: June 2026

Buyer's Guide

Veeam Data Platform vs. Veritas NetBackup Appliance

June 2026

Veeam Data Platform vs. Veritas NetBackup Appliance

Updated: June 2026

Sample Customers

Veritas Backup Exec

Beta Offshore

Veritas NetBackup

Beta Offshore

Veritas NetBackup Appliance

Beta Offshore

HubStor

York Hospital, Delphinus Medical Technologies, City Year

Veritas Resiliency Platform

Oncor

Veritas System Recovery

Mother's Nutritional Center, Occidental Technical Group

Popular Solutions

Veeam Data Platform

20 reviews

Veeam Data Cloud for Microsoft 365

14 reviews

Veeam Agent for Microsoft Windows [EOL]

0 reviews

Veritas NetBackup

7 reviews

Veritas Backup Exec

6 reviews

Veritas NetBackup Appliance

13 reviews

Top Industries

Construction Company

Comms Service Provider

Financial Services Firm

Manufacturing Company

Financial Services Firm

12%

Construction Company

10%

Manufacturing Company

Computer Software Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Gegax Robert
Senior Software Engineer at Ford Motor Company
Veeam Backup for AWS has been a game changer for my organization. Since the first day of implementation until now, I...
Read full review of Veeam Backup for AWS »
JitendraSadaye
Associate Technical Specialist at a consultancy
Backup and restore is what I am mainly using Veeam Data Platform for nowadays.
Read full review of Veeam Data Platform »
Prashant Aghao
Associate systems engineer at Dhanyaayai Enterprises Pvt Ltd.
Veeam Kasten for Kubernetes is used as a backup solution for Kubernetes distributions. I use it for taking backups of...
Read full review of Veeam Kasten »
Thushara Bandara
Software Engineer at JKIT
I use Veeam Backup for Google Cloud for backup technology and ensuring reliable solutions for our data protection...
Read full review of Veeam Backup for Google Cloud »
Muhammad Ibtehaj
Senior Technical Pre-Sales Manager at Arcana Info
It's not a big use case. It's just to install and back up the users. I recently had a project with a client with 500...
Read full review of Veeam Agent for Microsoft Windows [EOL] »

Review 1 of 5

Charles Nwaokukwu
Head, Datacenter and IT Enterprise Applications at GTBANK
My main use cases for Veritas Enterprise Vault are for backup of databases and servers. We use it basically for...
Read full review of Veritas Enterprise Vault »
RahulSharma8
Storage Platform Engineer at Expedia Group
Veritas Alta Data Protection's primary use case is to back up S3 buckets and EC2 instances, containers, or mostly...
Read full review of Veritas Alta Data Protection »
SunilPanigrahi
Senior Manager at a logistics company
Veritas NetBackup is successfully used on a virtual platform where we are taking VM backups for almost 88 plus...
Read full review of Veritas NetBackup »
MohamedFekry
Enterprise Architect at vertowave

Read full review of Veritas NetBackup Appliance »
Piyush Khandelwal
Senior Consultant at a financial services firm
We are using Veritas NetBackup IT Analytics on physical infrastructure. We are not using it for any virtual or cloud...
Read full review of Veritas NetBackup IT Analytics »

Review 1 of 5

Customer Service

Hussein Taha
IT Enterprise System Administrator at Nafeza
Technical support has been good overall.
Read full review of Veeam Data Platform »
BartHeungens
IT Specialist at Bitcon
I am very happy with Veeam's support. They are good and very responsive.
Read full review of Veeam Data Cloud for Microsoft 365 »
Ratnodeep Roy
Lead Consultant at Stratogent
I would rate its technical support services ten out of ten.
Read full review of Veeam Data Platform »
Roopesh Mohabeer
Senior Systems Support Analyst at WARWYCK PHOENIX PCC
On a scale of one to five, I would rate the technical support a four.
Read full review of Veeam Agent for Microsoft Windows [EOL] »
Jan De Jong
Senior IT specialist Virtualisation/Storage at Detron ICT Solutions at Detron
We've dealt with support in the past. They are helpful and responsive.
Read full review of Veeam Data Cloud for Microsoft 365 »
Sheik Abdullah
Computer Engineer at Al Rayyan Community
When we purchased the solution nobody gave us a demo solution for us to test. We had to contact the support for them...
Read full review of Veeam Data Cloud for Microsoft 365 »
ShawnWilliams
System Administrator at Premier press
Their support is pretty good and I haven't had any issues with it.
Read full review of Veeam Data Platform »
Eric Formiga
CTO at NWI Telecom
I have never used their technical support.
Read full review of Veeam Data Platform »
Thiago Souza
Solutions Architect at Net Place
I rate the technical support as a ten out of ten. Veeam boasts a wide documentation forum in which most issues can be...
Read full review of Veeam Data Platform »
Anonymous User
IT manager at a wholesaler/distributor
Customer Service: 5/5 Technical Support: 5/5
Read full review of Veeam Data Platform »
Anonymous User
System administrator at a construction company
Technical support is pretty good. They have a fast response.
Read full review of Veeam Data Platform »
Anonymous User
Head of Projects at a tech services company
We are partners with Veeam Backup for Office 365, so we don't have any issues with their technical support.
Read full review of Veeam Data Cloud for Microsoft 365 »
Anonymous User
IT Executive at a tech services company
I consider the solution's technical support to be excellent, perfect.
Read full review of Veeam Data Platform »
Anonymous User
Senior Systems Engineer at a healthcare company
Customer Service: 5/5. Technical Support: 5/5.
Read full review of Veeam Data Platform »
Enayat Galsulkar
Senior Information Security Consultant at Future Telecom
The support could be improved a lot, as it is currently non-existent.
Read full review of Veeam Agent for Microsoft Windows [EOL] »
Anonymous User
Director of Computing, Biostatistics at a healthcare company
We have not contacted the support often, the solution has been operating well.
Read full review of Veeam Data Platform »
Anonymous User
Network specialist at a government
Customer Service: 10/10. Technical Support: 10/10.
Read full review of Veeam Data Platform »
Shahul Hameed
Senior Data Center Administrator at a manufacturing company
Technical support is amazing.
Read full review of Veeam Data Platform »
JoseDa Silva
Technical Pre-Sales Consultant at a tech services company
The technical support is excellent. If you're on the right support level, they provide a solution immediately. They...
Read full review of Veeam Data Platform »
GildasDa Matha Sant'Anna
System Engineer at COMTEL TECHNOLOGIES
We have not needed any technical support, but If you are implementing the solution the assistance is available if...
Read full review of Veeam Data Cloud for Microsoft 365 »
Anonymous User
IT Project Manager at a tech services company
I would rate it very highly.
Read full review of Veeam Data Platform »
JanStibor
IT Solution Architect at Altopro
The support is pretty fast. Our experience was quite good.
Read full review of Veeam Agent for Linux [EOL] »
Anonymous User
Domain architect at a financial services firm
In South Africa, the technical support is average. They should respond more quickly and be more customer friendly....
Read full review of Veeam Data Platform »
Anonymous User
Enterprise Chief Infrastructure Hosting & Cloud Architect
They provide good technical support and we are satisfied with the support we have received.
Read full review of Veeam Data Platform »
Calvin Engen
CTO at F12.net
Support has been great; no complaints.
Read full review of Veeam Data Platform »
Junior Prinsloo
IT technician at Entrutech
When I started using Veeam Backup for Microsoft 365, I wasn't well-versed in the product, so I relied on support...
Read full review of Veeam Data Cloud for Microsoft 365 »
Anonymous User
IT Senior System Engineer, Data Integrity and IT Pharma Automation systems migration consultant at a tech services company
Customer Service: It was good. Technical Support: They were great and well prepared.
Read full review of Veeam Data Platform »
Vincent Ho
System Director at Infoware Systems
We are satisfied with their technical support. I would rate it very highly as we keep using it regularly.
Read full review of Veeam Data Cloud for Microsoft 365 »
Anonymous User
IT Infrastructure Manager at a media company
We have yet to make need of technical support, although I feel it to be good.
Read full review of Veeam Data Platform »
Anonymous User
Head of Infrastructure & System Department at a integrator
Technical support is good. I'd rate it seven out of ten.
Read full review of Veeam Cloud Connect [EOL] »

Review 1 of 30

Wail Khachfa
Network and Security Specialist at Ajman Digital Government
We receive very good support through our partner. We've been with them for over 10 years.
Read full review of Veritas NetBackup »
Giap Seng Tay
Senior IT Manager at Westports Malaysia Sdn Bhd
The solution’s technical support is very good and fast. They understand what we want and solve our issues in a very...
Read full review of Veritas NetBackup »
AsiyeYigit
CTO at Gantek
Veritas NetBackup is a robust and mature solution. However, there is some latency with its support process....
Read full review of Veritas NetBackup »
Ramprasad Yalavarthi
Lead Solutions Architect at a tech vendor
Technical support from Veritas is always available. Whenever a technical engineer or customer encounters issues they...
Read full review of Veritas Enterprise Vault »
Andrea Trespidi
Storage & Backup Engineer at a tech vendor
I usually go directly to the vendor for Veritas NetBackup Appliance. We have technical account managers for Veritas...
Read full review of Veritas NetBackup Appliance »
SamuelThomas
Consultant at Key Information Technology L.L.C.
Technical support and response times are weaker now. I think they will resolve this problem as soon as possible,...
Read full review of Veritas NetBackup Appliance »
Demetris Nicolaou
Manager, Computer Division at Hellenic Technical Enterprises Ltd
I'm facing challenges with Veritas support in Cyprus because the company is not directly present here. Instead, they...
Read full review of Veritas NetBackup Appliance »
Anonymous User
Trainee em T.I. at a tech services company
I haven't really used technical support. I wouldn't be able to effectively comment on how their services are or if...
Read full review of Veritas NetBackup »
Ash Dib
Virtualization Specialist at Digikala
I have been able to learn how to use this solution on my own, without training. Where I am, in Iran, we do not have...
Read full review of Veritas Backup Exec »
MohamedAhmed4
Backup and Storage Engineer at a tech consulting company
I would rate technical support from Veritas as a seven out of ten. The issue is they will not help until you directly...
Read full review of Veritas NetBackup IT Analytics »
Anonymous User
Sr Solutions Architect at a computer software company
I'd give the technical support team a B to a B+. They've always been good.
Read full review of Veritas NetBackup »
Anonymous User
IT Cloud Architect
I think that customer support is okay.
Read full review of Veritas Backup Exec »
Shazlina Ahshrup
Project Manager at Szar Solutions Sdn. Bhd.
The technical support is okay. We don't use the support frequently, only when there is a problem.
Read full review of Veritas Backup Exec »
Anonymous User
Junior Database Administrator at a comms service provider
I think they're helping us as much as possible, but they're just saying the problem is with our setup or maybe the...
Read full review of Veritas NetBackup Appliance »
Anonymous User
System Analyst at a tech company
Technical support is good. I give it an eight out of 10 rating.
Read full review of Veritas Backup Exec »
Anonymous User
Technical Support Engineer at a tech services company
The solution could improve the support they provide.
Read full review of Veritas Backup Exec »
Anonymous User
Engineering Manager at a tech vendor
I do not have direct experience with tech support.
Read full review of Veritas Backup Exec »
MANPREET CHANIAAN
IT Ops at Schmitech Inc.
I rate customer service and support an eight out of ten.
Read full review of Veritas NetBackup »
Anonymous User
Vice President of Information Technology at a insurance company
We have a local partner for support, and they contact Veritas. Our local partner is quite okay and experienced in the...
Read full review of Veritas NetBackup »
MS Alam
System Administrator at Abdullah Al-Othaim Markets
The technical support is very good. They give us very good support. We don't have any problems with support.
Read full review of Veritas Backup Exec »
Nikolay Gorbunov
Lead Engineer at a integrator
I would give technical support a rating of 8/10. They are good.
Read full review of Veritas NetBackup »
Anonymous User
Senior System Engineer at a manufacturing company
If there any issues, now we are coordinating with support and from the back-end, they are fixing it. So far, there...
Read full review of Veritas Enterprise Vault.cloud »
Anonymous User
DBA at a energy/utilities company
There are different types of technical support. They offer Gold and 24/7 monitoring, for example. The also offer...
Read full review of Veritas NetBackup Appliance »
Armand GADA-YAO
Software Directeur BU at AITEK
Local support was lacking. It was an issue in our region. Customers would not have been able to get the support they...
Read full review of Veritas Backup Exec »
Olivier Mougin
Architecte Backup at a comms service provider
It is important, when we chose a solution, that the customer service/technical support team could help us when we...
Read full review of Veritas NetBackup »
Anonymous User
System Administrator at a manufacturing company
The support isn't that great. It could be improved. They should have a faster response time.
Read full review of Veritas NetBackup »
Sammy Githinji
Technical Manager at Rigor Systems Limited
We do not face major challenges because we usually get support whenever we need it. Veritas has a very good support...
Read full review of Veritas NetBackup Appliance »
Anonymous User
CAD Engineer at a manufacturing company
The technical support is very good.
Read full review of Veritas Backup Exec »
Pusoloso Mokitimi-Lekhutlile
EUT Analyst at Absa Group Ltd
There might be occasional language variations, but overall, they're quite responsive. Our engineers spoke in a...
Read full review of Veritas NetBackup Appliance »
Kolawole Ariyo
Senior Specialist at MTN
The technical support can be better.
Read full review of Veritas NetBackup »

Review 1 of 30

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.