Compare Veeam Software vs Veritas

Veeam Software

Based on 612 reviews.

Veritas

Based on 336 reviews.

Latest Research

Buyer's Guide

Veeam Data Platform vs. Veritas Backup Exec

September 2026

Veritas Backup Exec vs. Veeam Data Platform

Updated: September 2026

Buyer's Guide

Veeam Data Cloud for Microsoft 365 vs. Veritas CloudPoint

September 2026

Veritas CloudPoint vs. Veeam Data Cloud for Microsoft 365

Updated: September 2026

Buyer's Guide

Veeam Data Platform vs. Veritas NetBackup

September 2026

Veeam Data Platform vs. Veritas NetBackup

Updated: September 2026

Buyer's Guide

Veeam Data Platform vs. Veritas Backup Exec

September 2026

Veeam Data Platform vs. Veritas Backup Exec

Updated: September 2026

Buyer's Guide

Veeam Data Platform vs. Veritas NetBackup Appliance

September 2026

Veeam Data Platform vs. Veritas NetBackup Appliance

Updated: September 2026

Sample Customers

Veritas Backup Exec

Beta Offshore

Veritas NetBackup

Beta Offshore

Veritas NetBackup Appliance

Beta Offshore

HubStor

York Hospital, Delphinus Medical Technologies, City Year

Veritas Resiliency Platform

Oncor

Veritas System Recovery

Mother's Nutritional Center, Occidental Technical Group

Popular Solutions

Veeam Data Platform

13 reviews

Veeam Data Cloud for Microsoft 365

11 reviews

Veeam Agent for Microsoft Windows [EOL]

0 reviews

Veritas NetBackup

7 reviews

Veritas Backup Exec

5 reviews

Veritas NetBackup Appliance

11 reviews

Top Industries

Outsourcing Company

16%

Construction Company

Comms Service Provider

Financial Services Firm

11%

Construction Company

10%

Outsourcing Company

10%

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Gegax Robert
Senior Software Engineer at Ford Motor Company
Veeam Backup for AWS has been a game changer for my organization. Since the first day of implementation until now, I...
Read full review of Veeam Backup for AWS »
Shivamp Kachole
Associate System Engineer at Dhanyaayai enterprise private limited
The main use case for Veeam Kasten is to protect Kubernetes applications and ensure disaster recovery. We use it to...
Read full review of Veeam Kasten »
JitendraSadaye
Associate Technical Specialist at a consultancy
Backup and restore is what I am mainly using Veeam Data Platform for nowadays.
Read full review of Veeam Data Platform »
Thushara Bandara
Software Engineer at JKIT
I use Veeam Backup for Google Cloud for backup technology and ensuring reliable solutions for our data protection...
Read full review of Veeam Backup for Google Cloud »
Muhammad Ibtehaj
Senior Technical Pre-Sales Manager at Arcana Info
It's not a big use case. It's just to install and back up the users. I recently had a project with a client with 500...
Read full review of Veeam Agent for Microsoft Windows [EOL] »

Review 1 of 5

RahulSharma8
Storage Platform Engineer at Expedia Group
Veritas Alta Data Protection's primary use case is to back up S3 buckets and EC2 instances, containers, or mostly...
Read full review of Veritas Alta Data Protection »
SunilPanigrahi
Senior Manager at a logistics company
Veritas NetBackup is successfully used on a virtual platform where we are taking VM backups for almost 88 plus...
Read full review of Veritas NetBackup »
Charles Nwaokukwu
Head, Datacenter and IT Enterprise Applications at GTBANK
My main use cases for Veritas Enterprise Vault are for backup of databases and servers. We use it basically for...
Read full review of Veritas Enterprise Vault »
MohamedFekry
Enterprise Architect at vertowave

Read full review of Veritas NetBackup Appliance »
Nizar Radad
Head of IT Department at Qcon
My main use case for Veritas Alta Recovery Vault is to have backup for my Office 365 environment. For my Office 365...
Read full review of Veritas Alta Recovery Vault »

Review 1 of 5

Customer Service

Ratnodeep Roy
Lead Consultant at Stratogent
I would rate its technical support services ten out of ten.
Read full review of Veeam Data Platform »
Michael Schwarzer
Managing Director at INT/box GmbH
I would rate their technical support eight or nine out of ten. The escalation from first, second to third tier is...
Read full review of Veeam Data Platform »
Chong Khing Lee
Director at iPlanet Solution Sdn Bhd
I would rate technical support for Veeam Data Cloud for Microsoft 365 an eight on a scale from 1 to 10, where one is...
Read full review of Veeam Data Cloud for Microsoft 365 »
Charles Daou
Senior system Engineer at Soft Flow
The support has been solid. It might take a few days to get a resolution. It could take time, yet it is still good.
Read full review of Veeam Cloud Connect [EOL] »
Haris Hajlovac
Head Of Information Technology at NOVOMATIC
We did not use their support when it comes to Veeam Data Cloud for Microsoft 365's support for both cloud-based and...
Read full review of Veeam Data Cloud for Microsoft 365 »
Mostafa Atrash
IT Infrastructur Section Head at Palpay
The technical support team is good.
Read full review of Veeam Data Platform »
Anas Kunnathiyil
Senior Information Technology Specialist at Ultimate Motors
The solution’s technical support is good.
Read full review of Veeam Data Platform »
Shivamp Kachole
Associate System Engineer at Dhanyaayai enterprise private limited
5
Read full review of Veeam Kasten »
David Villota
EMEA Hosting Engineer at Yanfeng Automotive
Technical support is fine. We always get an answer, and we get a quick response. We are satisfied with their level of...
Read full review of Veeam Agent for Microsoft Windows [EOL] »
Juan Paredes
President at Megasetec
I have a positive experience with Veeam Backup for AWS support. When I upgraded my version and faced backup issues,...
Read full review of Veeam Backup for AWS »
Per Martin Haddeland
Senior Engineer at Inland Norway University of Applied Sciences
I know they have good support, but I haven't been using them very often. I'd like to try and figure out what the...
Read full review of Veeam Data Platform »
Wira Chinwong
Service Director at scsi co.,ltd
We've dealt with technical support in the past and it has been great. We have no complaints. They are very quick to...
Read full review of Veeam Agent for Linux [EOL] »
AhmedAZZAM
Senior IT Consultant at société de services et d'ingénierie en informatique
I've had some previous experience with technical support, and I don't really have any complaints. They were...
Read full review of Veeam Data Platform »
Anonymous User
Manager of IT Department at a manufacturing company
I am using this solution in trial mode, as opposed to production. As such, I have not used technical support from Veeam.
Read full review of Veeam Data Platform »
Barna Kosa
IT Services Manager at a tech services company
The technical support is excellent. It's one of the best I've met so far.
Read full review of Veeam Data Platform »
Jordi Colom
Technical Engineer at Blemia
We didn't contact the technical support team for Veeam Agent for Linux because whenever we've had issues, we refer to...
Read full review of Veeam Agent for Linux [EOL] »
Anonymous User
Solutions Architect at a tech services company
I have not been in contact with technical support personally but from what I understand, it is fairly good. We do...
Read full review of Veeam Cloud Connect [EOL] »
Thiago Souza
Solutions Architect at Net Place
I rate the technical support as a ten out of ten. Veeam boasts a wide documentation forum in which most issues can be...
Read full review of Veeam Data Platform »
Daniel Aramayo
Implementation and Support Engineer at PRACSO S.R.L.
Their technical support is really good. Their responses are quick enough, and they are knowledgeable about the solution.
Read full review of Veeam Data Platform »
Vincent Ho
System Director at Infoware Systems
We are satisfied with their technical support. I would rate it very highly as we keep using it regularly.
Read full review of Veeam Data Cloud for Microsoft 365 »
Alaa-Al-Qasem
IT Manager at Jawwal Pay
I've never needed to contact technical support.
Read full review of Veeam Agent for Linux [EOL] »
Anonymous User
Acting Manager, Ground Systems Development and Operations Program at a aerospace/defense firm
Customer Service: We haven't had to use it yet. Technical Support: We haven't had to use it yet.
Read full review of Veeam Data Platform »
Shankar Palaniappan
Virtualization Consultant at Bahwan IT
The support team is very friendly and they have helped us a lot. When we have needed any help or support, we have...
Read full review of Veeam Data Platform »
Anonymous User
Data Center Consultant at a tech services company
Veeam support is integrated across phone, chat, and email, and they have excellent discipline.
Read full review of Veeam Data Platform »
Anonymous User
Sr. security/system engineer at a media company
Customer Service: It is very good. Technical Support: Technical support is also very good.
Read full review of Veeam Data Platform »
Anonymous User
Lead Presales at a tech services company
Even if you have different licenses, the technical support remains the same. We haven't had any issues with support...
Read full review of Veeam Agent for Microsoft Windows [EOL] »
Anonymous User
Server Administrator at a religious institution
Customer Service: 4/5 as the support is very good and responsive. I have always received the correct answer the first...
Read full review of Veeam Data Platform »
InfoTConsult67
IT Consultant at a transportation company
I don't usually use technical support, so I don't have much experience with them.
Read full review of Veeam Agent for Microsoft Windows [EOL] »
Anonymous User
Sr. Production Analyst at a logistics company
I needed support once and was satisfied with the service. I would rate their technical support a 10 out of 10.
Read full review of Veeam Data Platform »
Reinhardt Coetzee
Senior Engineer at MRB Secure
The support for it is good. They basically do what they need to do. They are very quick to help.
Read full review of Veeam Data Cloud for Microsoft 365 »

Review 1 of 30

Ahmed Handal
Oracle Technology Manager at MOPCO
I contacted their support once, and the process was slow, which discouraged further contact. I rate the support five...
Read full review of Veritas NetBackup Appliance »
Charles Nwaokukwu
Head, Datacenter and IT Enterprise Applications at GTBANK
Their support is great in terms of response time. However, the issue is that most calls aren't immediately resolved,...
Read full review of Veritas Enterprise Vault »
Sameer Pansare
Sr. Management Forensics and Tapes Expert Services. at Consilio
The technical support services are good.
Read full review of Veritas Backup Exec »
Michal Zapasnik
Backup Admistrator at Government of Poland
Frankly, three years ago, technical support from Veritas was better than now. Veritas was bought by an American...
Read full review of Veritas Enterprise Vault »
N'GUESSAN E R
Senior Presales Manager at SOCITECH S.A.
Currently, I find the setup problematic. When I compare the support we receive now to what we had in the past, it's...
Read full review of Veritas NetBackup »
SunilPanigrahi
Senior Manager at a logistics company
We had a bad experience with the NetBackup Appliance because of our local partner. When we bought it from our...
Read full review of Veritas NetBackup Appliance »
Burak Pehlevan
SaaS Infrastructure Manager at a computer software company
We don’t have much recent experience in technical support. We haven’t used them in the last 12 months or the past...
Read full review of Veritas Backup Exec »
Sivathiban Krishnamurtthu
Service Delivery Director at Syscentrix
In terms of technical support, it's been so far so good. I would say the only improvement needed is the callback...
Read full review of Veritas NetBackup »
Ahmed Mohsen
Pre-Sales Specliast at Quadratech
Technical support is good. They provide a good response after opening a ticket.
Read full review of Veritas Backup Exec »
Olivier Mougin
Architecte Backup at a comms service provider
It is important, when we chose a solution, that the customer service/technical support team could help us when we...
Read full review of Veritas NetBackup »
ABDUL RAHIM
Technical lead at Wipro Limited
The technical support is good and their response time is really fast.
Read full review of Veritas Access Appliance »
MohanKumar4
Manager at Fractalio Data Pvt Ltd
My experience with the technical support of Veritas has been good.
Read full review of Veritas Backup Exec »
Anonymous User
IT Network Analyst at a manufacturing company
I have never used technical support personally just yet. The previous administrator had to for a couple of different...
Read full review of Veritas Backup Exec »
Anonymous User
Backup Administration Engineer at a financial services firm
Technical support runs the gamut depending on where your call lands. US based support out of MN or FL is generally...
Read full review of Veritas NetBackup »
Gireesan C
Senior Manager at Datamatics Global Services Limited
Veritas' technical support is okay; not remarkable. The documentation is okay as well.
Read full review of Veritas Backup Exec »
Anonymous User
Presales Engineer at a tech services company
Not being an end-user, I have not had experience with technical support.
Read full review of Veritas NetBackup »
Dalai B
Senior DBA at a comms service provider
While technical support is responsive, we have found that sometimes they just seem can't find the actual root cause...
Read full review of Veritas NetBackup »
Nigel Judkins
Infrastructure Delivery Manager at a energy/utilities company
Their technical support is very good.
Read full review of Veritas NetBackup »
Anonymous User
Solutions Architect at a computer software company
The customer service is good because we deal with business-critical support.
Read full review of Veritas NetBackup Appliance »
Anonymous User
Senior Solutions Architect at a tech services company
This solution has a very good technical support department that is very responsive.
Read full review of Veritas Backup Exec »
Ricardo Christie
Tape Library Associate at a insurance company
I would give the technical support a rating of seven. Sometimes it feels like their reps are not trained enough.
Read full review of Veritas Backup Exec »
Anonymous User
Manager, Infrastructure & Support at a insurance company
The last time we used technical support was when we made a version change. They were fine.
Read full review of Veritas NetBackup »
Ibrahim Jekhine
Consultant at MTN
The support from Veritas NetBackup is very good. They provide valuable assistance with best practices, although...
Read full review of Veritas NetBackup »
Anonymous User
Product Manager at PC Store
Technical support has been great.
Read full review of Veritas Alta SaaS Protection »
Anonymous User
Consultant Project Development at a tech services company
Veritas support is good.
Read full review of Veritas Access »
Anonymous User
EMEA L3 Backup Integration/Build Team Leader / SME at a financial services firm
Quite good. Seven out of 10.
Read full review of Veritas NetBackup »
Nikolay Gorbunov
Lead Engineer at a integrator
I would give technical support a rating of 8/10. They are good.
Read full review of Veritas NetBackup »
Nuno Maia
Backup administrator at a government
The support for Veritas Desktop and Laptop Option has not been so good because of the engineers, obviously. Veritas...
Read full review of Veritas Desktop and Laptop Option »
Anonymous User
Linux, Backup and Storage Administrator
10 out of 10.
Read full review of Veritas NetBackup »
Ash Dib
Virtualization Specialist at Digikala
I have been able to learn how to use this solution on my own, without training. Where I am, in Iran, we do not have...
Read full review of Veritas Backup Exec »

Review 1 of 30

Technical Support

No Data Available

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