Compare Splunk vs Veritas

Splunk

Based on 935 reviews.

Veritas

Based on 325 reviews.

Latest Research

Buyer's Guide

Splunk Enterprise Security vs. Veritas NetBackup IT Analytics

November 2025

Veritas NetBackup IT Analytics vs. Splunk Enterprise Security

Updated: November 2025

Buyer's Guide

Splunk Enterprise Security vs. Veritas NetBackup IT Analytics

November 2025

Splunk Enterprise Security vs. Veritas NetBackup IT Analytics

Updated: November 2025

Sample Customers

Splunk Enterprise Security

Splunk has more than 7,000 customers spread across over 90 countries. These customers include Telenor, UniCredit, ideeli, McKenney's, Tesco, and SurveyMonkey.

Splunk AppDynamics

Cisco, Sony, Nasdaq, Reserve Bank of New Zealand, Edmunds.com, Puma, Fox News, DirecTV, Pizza Hut, T-Systems, Cornell University, OpenTable, BITMARCK, Green Mountain Power, Care.com, Overstock, Paddy Power, eHarmony, Kraft, The Motley Fool, The Container Store, and more See more customers

Splunk Cloud Platform

Mindtouch

Popular Solutions

Splunk Enterprise Security

164 reviews

Splunk AppDynamics

32 reviews

Splunk Observability Cloud

41 reviews

Veritas NetBackup

18 reviews

Veritas Backup Exec

12 reviews

Veritas NetBackup Appliance

13 reviews

Top Industries

Financial Services Firm

13%

Computer Software Company

11%

Manufacturing Company

Government

Financial Services Firm

12%

Computer Software Company

11%

Manufacturing Company

11%

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Taiwo Ige
IT Operations Engineer at a wholesaler/distributor
My primary use cases for Splunk Observability Cloud include alerting the business and the integrations app team,...
Read full review of Splunk Observability Cloud »
Anonymous User
Senior Manager at a financial services firm
Splunk Enterprise Security is mainly used for enterprise defense like cybersecurity threat detection. We have SOAR...
Read full review of Splunk Enterprise Security »
DevendraKumar1
Technology lead at a consultancy
I am using Splunk AppDynamics for application support and production support. I have worked for an alert system,...
Read full review of Splunk AppDynamics »
Shiboo Suren
Manager cybersecurity at a manufacturing company
I work with Splunk SOAR as well. We mostly use it for phishing-related use cases, brute force-related use cases, and...
Read full review of Splunk SOAR »
Siva Kuppala
Enterprise Architect at a tech vendor
The main use cases for Splunk User Behavior Analytics include threat detection. I detect insider threats, compromised...
Read full review of Splunk User Behavior Analytics »

Review 1 of 5

Charles Nwaokukwu
Head, Datacenter and IT Enterprise Applications at a financial services firm
My main use cases for Veritas Enterprise Vault are for backup of databases and servers. We use it basically for...
Read full review of Veritas Enterprise Vault »
Pawel Augustyn
System Advisor at a tech services company
I have been using Backup Exec for over seven years for a customer. It is used to back up data with a simplified...
Read full review of Veritas Backup Exec »
Sammy Githinji
Technical Manager at a tech services company
Mainly, our use case for Veritas NetBackup Appliance is backup for virtual environments as well as databases.
Read full review of Veritas NetBackup Appliance »
Nitin Mandlik
Senior Software Engineer at a manufacturing company
I am currently working with Veritas NetBackup IT Analytics for reporting and data management. I manage both...
Read full review of Veritas NetBackup IT Analytics »
Ibrahim Jekhine
Consultant at a comms service provider
Our primary use case for Veritas NetBackup is for normal backup operations, but not necessarily for deduplication. We...
Read full review of Veritas NetBackup »

Review 1 of 5

Customer Service

CanselÖzcan
Managing Director at a tech services company
The global technical support for this solution is really good. They have two different service types; standard and...
Read full review of Splunk AppDynamics »
MatthewSnyder
Principal Engineer at a tech vendor
I find the customer service and technical support of the platform to be amazing. It's done better at Splunk than I've...
Read full review of Splunk Enterprise Security »
Praveen-Kadali
Senior Consultant at a consultancy
Splunk technical support is good.
Read full review of Splunk Enterprise Security »
AnupChapalgaonkar
Cloud Solution Architect at a tech vendor
Customer service and support are satisfactory. I would rate the support at eight, meaning there's some room for...
Read full review of Splunk User Behavior Analytics »
CanselÖzcan
Managing Director at a tech services company
I have contacted technical support, level three. We also contacted their development team.
Read full review of Splunk AppDynamics »
Siddharth_Jain
AIOPS Consultant at a tech services company
I've contacted technical support. They were good in terms of experience. The cloud support is excellent.
Read full review of Splunk ITSI (IT Service Intelligence) »
Siddharth Matalia
Senior Technical Specialist at a manufacturing company
Technical support has been good. I work on technical parts of the product and bring in use cases, et cetera. If there...
Read full review of Splunk SOAR »
Devin Zayas
SIEM engineer at a manufacturing company
Their support is great. I've never had any issues with them.
Read full review of Splunk Enterprise Security »
Jamiu Olaide
Data Consultant at a tech consulting company
The documentation for Splunk Doctors is excellent, particularly when it comes to addressing installation issues....
Read full review of Splunk ITSI (IT Service Intelligence) »
Mohammed Hassan
Regional Director at a computer software company
I would rate them an eight out of ten.
Read full review of Splunk AppDynamics »
Anonymous User
Regional Pre-Sales Consultant at a tech services company
I would rate their technical support a seven out of ten. Sometimes the queues to get to the concern are long. Then,...
Read full review of Splunk AppDynamics »
MarcosPereira
Splunk Consultant at a tech services company
The technical support from Splunk SOAR is good. However, you can always resolve the problem with the community....
Read full review of Splunk SOAR »
Jerry Castille
Chief Architect at a tech services company
I haven't heard any complaints about the technical support.
Read full review of Splunk Enterprise Security »
Anonymous User
Manager Cloud Operations at a computer software company
I would rate support a four out of ten. The reason is that they are not proactive, they are reactive. If we notify...
Read full review of Splunk Cloud Platform »
Chaitanya Moturi
IT specialist and splunk admin at a computer software company
Technical support is very good. I'm satisfied with the level of knowledge the techs have and the response time.
Read full review of Splunk ITSI (IT Service Intelligence) »
Anonymous User
Consultant APM et Performance at a tech vendor
We create a lot of support tickets with AppDynamics. We've been using the solution for a few years now. The support...
Read full review of Splunk AppDynamics »
Anonymous User
Software Engineer at a insurance company
We have pretty good support. It is hard for me to rate them because I don't use their support much. We have a lot of...
Read full review of Splunk Cloud Platform »
Amine Besrour.
Risk Manager at a tech consulting company
I contacted Splunk support once for a separate product.
Read full review of Splunk Enterprise Security »
Anonymous User
SIEM Consultant at a educational organization
The technical support is very good. They also offer a lot of basic resources.
Read full review of Splunk Enterprise Security »
Abdullah El Deeb
Technical Consultant/Instructor at a tech services company
Technical support is very helpful. They make contacting them easy.
Read full review of Splunk Observability Cloud »
Blas M.
Information Security Architect at a healthcare company
For Splunk Enterprise Security, it's been pretty good. For the regular Splunk Enterprise Platform, overall, it's like...
Read full review of Splunk Enterprise Security »
Anonymous User
CTO at a computer software company
Based on the few problems that we have had, I would rate them a seven out of ten. For an issue, we did not get the...
Read full review of Splunk Enterprise Security »
Anonymous User
Splunk Administrator at a government
Splunk's support is very good, but because the cloud environment was pretty new, I ran into a couple of stumbling...
Read full review of Splunk Cloud Platform »
Oluwaseun Oke
Owner at a tech services company
Technical support is good.
Read full review of Splunk Enterprise Security »
Anonymous User
Application Performance Engineer at a computer software company
The technical support was one of the absolute best in the industry. Tickets are promptly processed and escalated....
Read full review of Splunk AppDynamics »
Anonymous User
Lead Performance Test Engineer at a financial services firm
Technical support is the best thing with AppD. I'm very happy with the tech support they do. They're very quick in...
Read full review of Splunk AppDynamics »
Blas M.
Information Security Architect at a healthcare company
The customer service is good and pretty intuitive.
Read full review of Splunk SOAR »
Reviewer343335
Security Engineer at a government
Splunk support is very communicative about our concerns. That said, the answers I've gotten back don't make sense....
Read full review of Splunk Enterprise Security »
Anonymous User
Service Management Lead at a consultancy
I have never used the product's customer support. My peer has contacted the product's technical support team, and it...
Read full review of Splunk Enterprise Security »
Sid Roy
Vice President - Operations & Client Support at a computer software company
Customer Service: AppDynamics redefines customer services, especially in post sales support- maybe one of the most...
Read full review of Splunk AppDynamics »

Review 1 of 30

EddieNyimbwa
Managing Director at a tech services company
The technical support services could be better.
Read full review of Veritas NetBackup Appliance »
Jayson Martin
Head IT Data Storage at a insurance company
The tool's support is knowledgeable.
Read full review of Veritas Data Insight »
Ahmed Handal
Oracle Technology Manager at a energy/utilities company
I contacted their support once, and the process was slow, which discouraged further contact. I rate the support five...
Read full review of Veritas NetBackup Appliance »
MihaiAlexandru
Unemployed at a manufacturing company
I never personally reached out to technical support and therefore would d not be able to speak on how helpful they...
Read full review of Veritas Enterprise Vault »
Pawel Augustyn
System Advisor at a tech services company
The customer service is good. It is not urgent, for example, in four hours, but in twenty-four hours, I see good...
Read full review of Veritas Backup Exec »
Mohammad Hussain
Network Administrator at a healthcare company
We rarely need their help. I would give their technical support an 8.5 out of ten. We are satisfied.
Read full review of Veritas NetBackup Appliance »
Masood Hussain
System Administrator at a tech company
The support we have received from Veritas NetBackup has been very good.
Read full review of Veritas NetBackup »
Pawel Augustyn
System Advisor at a tech services company
Enough ok,
Read full review of Veritas Backup Exec »
Anonymous User
Chief Scientist at a tech services company
I don't deal with technical support myself, but from what I have heard from my current customers, they haven't had...
Read full review of Veritas NetBackup Appliance »
Anonymous User
Systems Architect at a paper AND forest products
If we have any issues, we contact technical support in Russia. They provide us with a resolution. We are very...
Read full review of Veritas NetBackup »
SunilGupta1
Director at a tech services company
Their support is good.
Read full review of Veritas Backup Exec »
Anonymous User
Solutions Architect at a computer software company
The customer service is good because we deal with business-critical support.
Read full review of Veritas NetBackup Appliance »
Anonymous User
IT Cloud Architect
I think that customer support is okay.
Read full review of Veritas Backup Exec »
Dalai B
Senior DBA at a comms service provider
While technical support is responsive, we have found that sometimes they just seem can't find the actual root cause...
Read full review of Veritas NetBackup »
Nuno Maia
Backup administrator at a government
The customer service and support team is good. The support is straightforward and always available. However, one...
Read full review of Veritas NetBackup »
Anonymous User
IT admin at a financial services firm
While technical support is good, it takes them a long time, for reasons unbeknownst to me, to resolve issues, which...
Read full review of Veritas NetBackup »
Anonymous User
Systems Administrator at a logistics company
Technical support is great.
Read full review of Veritas NetBackup »
Anonymous User
Symantec Business Critical Engineer at a tech services company
NetBackup support isn't great, but it's not the worst, either.
Read full review of Veritas NetBackup »
Anonymous User
Senior DBA Sql Server, Oracle at a aerospace/defense firm
I have been in touch with technical support and I would say that they are okay. I wouldn't rate them "very bad" or...
Read full review of Veritas NetBackup »
Anonymous User
Executive Head Cloud Services at a comms service provider
They have always been good.
Read full review of Veritas Backup Exec »
MostafaShoaei
System Admin at a sports company
I didn't face any problems just yet. I have not reached out to support. Typically, I can just search the internet and...
Read full review of Veritas Backup Exec »
Reda Hassan
Senior IT Infrastructure Engineer at a government
8 out of 10.
Read full review of Veritas NetBackup »
Andre Isaacs
ICT Director at a government
The customer service and support are excellent. There was one technical issue, and their response was exceptional.
Read full review of Veritas NetBackup Appliance »
Anonymous User
Desktop Support Engineer at a computer software company
Technical support is great. they are fast and very helpful. We are satisfied with their level of service.
Read full review of Veritas NetBackup »
Anonymous User
Systems Engineer at a comms service provider
Technical support is excellent.
Read full review of Veritas NetBackup »
Anonymous User
System Administrator at a manufacturing company
The support isn't that great. It could be improved. They should have a faster response time.
Read full review of Veritas NetBackup »
Vandy Va
Head Of IT Infrastructure at a financial services firm
We mostly worked with technical support via a portal for customer support. Largely, we've been happy with their level...
Read full review of Veritas Backup Exec »
Akash Maurya
Technical Consultant (Pre-Sales) at a computer software company
Technical support has been great.
Read full review of Veritas Alta Data Protection »
Anonymous User
Assistant Vice President Information Technology at a financial services firm
I feel technical support could be better. When we first started making use of the solution, we had the benefit of...
Read full review of Veritas NetBackup Appliance »
Mahdi Bahmani
Solution Architect, IT Consultant at a tech services company
Due to sanctions, my customers are often unable to use support from the original companies. I have not had any...
Read full review of Veritas NetBackup Appliance »

Review 1 of 30

Technical Support

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