Compare Splunk vs Veritas

Splunk

Based on 862 reviews.

Veritas

Based on 322 reviews.

Latest Research

Buyer's Guide

Splunk Enterprise Security vs. Veritas NetBackup IT Analytics

July 2025

Veritas NetBackup IT Analytics vs. Splunk Enterprise Security

Updated: July 2025

Buyer's Guide

Splunk Enterprise Security vs. Veritas NetBackup IT Analytics

July 2025

Splunk Enterprise Security vs. Veritas NetBackup IT Analytics

Updated: July 2025

Sample Customers

Splunk Enterprise Security

Splunk has more than 7,000 customers spread across over 90 countries. These customers include Telenor, UniCredit, ideeli, McKenney's, Tesco, and SurveyMonkey.

Splunk AppDynamics

Cisco, Sony, Nasdaq, Reserve Bank of New Zealand, Edmunds.com, Puma, Fox News, DirecTV, Pizza Hut, T-Systems, Cornell University, OpenTable, BITMARCK, Green Mountain Power, Care.com, Overstock, Paddy Power, eHarmony, Kraft, The Motley Fool, The Container Store, and more See more customers

Splunk Cloud Platform

Mindtouch

Popular Solutions

Splunk Enterprise Security

141 reviews

Splunk AppDynamics

37 reviews

Splunk Cloud Platform

33 reviews

Veritas NetBackup

26 reviews

Veritas Backup Exec

12 reviews

Veritas NetBackup Appliance

17 reviews

Top Industries

Financial Services Firm

14%

Computer Software Company

14%

Manufacturing Company

Government

Financial Services Firm

14%

Computer Software Company

12%

Manufacturing Company

10%

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Gyanesh Rahatekar
Back office at Reliance Industries Ltd
I get information related to application transactions on a day-to-day basis and manage their capacity augmentation...
Read full review of Splunk AppDynamics »
Anonymous User
Splunk System Engineer at a non-tech company
The typical use case for Splunk Enterprise Security is to meet regulations and requirements for critical...
Read full review of Splunk Enterprise Security »
Abdelmonam LABBOUZ
Splunk Observability Expert
The solution involves observability in general, such as Application Performance Monitoring, and generally addresses...
Read full review of Splunk Observability Cloud »
Siva Kuppala
Enterprise Architect at Wipro Limited
The main use cases for Splunk User Behavior Analytics include threat detection. I detect insider threats, compromised...
Read full review of Splunk User Behavior Analytics »
Kishore Gorantla
Splunk/SOAR Engineer
My use case for the solution is basically focused on deploying and configuring data related to Splunk, upgrading the...
Read full review of Splunk SOAR »

Review 1 of 5

Charles Nwaokukwu
Head, Datacenter and IT Enterprise Applications at GTBANK
My main use cases for Veritas Enterprise Vault are for backup of databases and servers. We use it basically for...
Read full review of Veritas Enterprise Vault »
Sammy Githinji
Technical Manager at Rigor Systems Limited
Mainly, our use case for Veritas NetBackup Appliance is backup for virtual environments as well as databases.
Read full review of Veritas NetBackup Appliance »
Nitin Mandlik
Senior Software Engineer at a manufacturing company
I am currently working with Veritas NetBackup IT Analytics for reporting and data management. I manage both...
Read full review of Veritas NetBackup IT Analytics »
Ibrahim Jekhine
Consultant at MTN
Our primary use case for Veritas NetBackup is for normal backup operations, but not necessarily for deduplication. We...
Read full review of Veritas NetBackup »
Scott Lawson
Operations Director, Information Technology at a healthcare company
Our use case for Veritas CloudPoint is that it was implemented so our on-premises staff could continue to have the...
Read full review of Veritas CloudPoint »

Review 1 of 5

Customer Service

Tarun Singh
Deputy Manager at a tech vendor
I rate the support from Splunk SOAR a three out of five. The support knowledge of use cases from the telecom...
Read full review of Splunk SOAR »
Donald Baldwin
Principal Enterprise Architect at Aurenav Sweden AB
We don't use technical support very much. We've been using it for so long, we generally understand it and do not...
Read full review of Splunk Enterprise Security »
Himanshu Tejwani
Platform Architect at Appcino Technologies
We have not opted for paid support but have utilized community support, which is good but could benefit from more...
Read full review of Splunk Enterprise Platform »
PhetaMoloi
QA Specialist at Vodacom Business
We've been very satisfied with technical support. Whenever we've had an issue they've been able to assist.
Read full review of Splunk AppDynamics »
Chandan-Kumar
Director for the End-User Performance at a financial services firm
Overall, technical support has been very good. We're very satisfied with their level of support. So far, it's been...
Read full review of Splunk AppDynamics »
Yash-Gupta
Analyst, TSG Information Security Cyber Operations at a consultancy
Support is quite responsive. They also offer 24/7 support services.
Read full review of Splunk Enterprise Security »
Surya Ambavarapu
MSP ENGINEER at bitsIO Inc.
The technical support team is always supportive but their response time and knowledge can be improved.
Read full review of Splunk Enterprise Security »
Dishank Saxena
Site Reliability Engineering Manager & DevOps Lead Global at a tech vendor
I've contacted support multiple times. Their service is average. They are not very quick.
Read full review of Splunk ITSI (IT Service Intelligence) »
EmilSiric
Regional Director (CEER) at Perform IT Ltd
The technical support provided is highly professional, swift, and knowledgeable. I would rate it nine out of ten.
Read full review of Splunk AppDynamics »
KERTAOUI KHALIL
Consultant Technique ECM/BPM at CBI
I find the technical support for AppDynamics Server Monitoring interactive and quick. You can get support WebEx...
Read full review of Splunk AppDynamics »
Ankit_Mittal
Data Engineering Senior Analyst at Accenture
I rate Splunk's technical support 9 out of 10.
Read full review of Splunk Cloud Platform »
Shashank Gahoi.
Security Architect at a tech vendor
I have never contacted technical support.
Read full review of Splunk ITSI (IT Service Intelligence) »
Mohammed Hassan
Regional Director at iSecureMind
The technical support is amazing.
Read full review of Splunk AppDynamics »
Anonymous User
Software Development Consultant at a financial services firm
Customer Service: The level of customer service is very good. Technical Support: Questions are answered within 24...
Read full review of Splunk AppDynamics »
Abhishek Kalokhe
SIEM Engineer at a manufacturing company
I occasionally get in touch with Splunk technical support, usually regarding data onboarding. These include routine...
Read full review of Splunk Cloud Platform »
Anonymous User
Technical Account Manager at a tech services company
Technical support is excellent.
Read full review of Splunk AppDynamics »
Gatlin Gates
Security Engineer at By Light Professional IT Services
I have not had to interact with Splunk support. Most of the issues that I ran into can be solved by reaching out to a...
Read full review of Splunk Enterprise Security »
Anonymous User
Tech Lead Security at a comms service provider
Their sales support and tech support are really bad. They take really long to respond.
Read full review of Splunk Enterprise Security »
Anonymous User
Software Engineer at a logistics company
Their technical support has been very good. I have not had to use it a whole lot because we have pretty good and...
Read full review of Splunk Observability Cloud »
Anonymous User
Owner at a computer software company
I've never dealt with technical support. I cannot rate their services or speak to how helpful or responsive they are.
Read full review of Splunk User Behavior Analytics »
Anonymous User
Systems Performance Management Intern at Choice Hotels International
We have used technical support. They have been proactive in answering all our queries.
Read full review of Splunk AppDynamics »
Raheel Asim
Security Operation Centre (SOC) Analyst at Nera Philippines Inc.
I'm satisfied with the level of service technical support provides.
Read full review of Splunk Enterprise Security »
Anonymous User
Cloud Architect at Sainsbury's Supermarkets Ltd
The support is pretty good. We are a premium customer so when we raise a ticket, they deal with it right away. Also,...
Read full review of Splunk Cloud Platform »
Anonymous User
Infrastructure Engineer at Zirous, Inc.
I have not personally dealt with customer service/technical support.
Read full review of Splunk Enterprise Security »
MohammedZafar
Senior Security Engineer at a comms service provider
The tech support is really good.
Read full review of Splunk Enterprise Security »
Anonymous User
Platform leader at a retailer
Splunk support itself leaves room for improvement. We have excellent support from the sales team, the sales...
Read full review of Splunk Observability Cloud »
Vijay kumar
Associate QA Manager at Xcel Serv Solution
AppDynamics technical support is good.
Read full review of Splunk AppDynamics »
Anonymous User
Engineer, Infrastructure Applications at a healthcare company
Customer Service: Customer service is excellent both during the purchase and ownership lifecycle. Technical Support:...
Read full review of Splunk Enterprise Security »
Anonymous User
IT Consultant at a outsourcing company
With the streamlining, it's a lot easier for the end customers. They've noticed a quicker turnaround for low-level...
Read full review of Splunk Enterprise Security »
AdityaAgrawal
Information Security Analyst at a tech services company
I would rate them an eight out of ten. Their response speed is okay, but if, by any chance, we miss the response for...
Read full review of Splunk Enterprise Security »

Review 1 of 30

Giap Seng Tay
Senior IT Manager at Westports Malaysia Sdn Bhd
Support wise, we have local support and it is quite strong. We've very satisfied with them overall. They are helpful...
Read full review of Veritas NetBackup »
MihaiAlexandru
Unemployed at a manufacturing company
I never personally reached out to technical support and therefore would d not be able to speak on how helpful they...
Read full review of Veritas Enterprise Vault »
OmobolajiOlaloku
Senior Enterprise System Engineer at a financial services firm
The support from Veritas Backup Exec could improve. The support we receive is offsite, and at times when we have an...
Read full review of Veritas Backup Exec »
Pawel Augustyn
System Advisor at CRIF SpA
Enough ok,
Read full review of Veritas Backup Exec »
Sareesh V
Sr.System Administrator at Suwaidi
Veritas System Recovery's technical support is great. We called them two to three times for some backup and off-site...
Read full review of Veritas System Recovery »
Tasos Skaltsas
IT Systems Engineer at a maritime company
When I open a case, someone from support connects to my system in less than two hours, and within the day, we solve...
Read full review of Veritas NetBackup »
SunilGupta1
Director at F1 INFOTECH
Their support is good.
Read full review of Veritas Backup Exec »
Anonymous User
Systems Administrator at a logistics company
Technical support is great.
Read full review of Veritas NetBackup »
Anonymous User
Manager, Infrastructure & Support at a insurance company
The last time we used technical support was when we made a version change. They were fine.
Read full review of Veritas NetBackup »
AbdulKhader
Storage Administrator at Amicorp
Previously, their support was proficient, skilled, and available around the clock. However, recently, the quality has...
Read full review of Veritas NetBackup IT Analytics »
Nuno Maia
Backup administrator at a government
Technical support is good enough. The support is better than for NetBackup.
Read full review of Veritas Enterprise Vault »
Ash Dib
Virtualization Specialist at Digikala
I have been able to learn how to use this solution on my own, without training. Where I am, in Iran, we do not have...
Read full review of Veritas Backup Exec »
MS Alam
System Administrator at Abdullah Al-Othaim Markets
The technical support is very good. They give us very good support. We don't have any problems with support.
Read full review of Veritas Backup Exec »
Muksith Thangal
Backup and Storage Specialist at a sports company
I've had vast experience with technical support. Most of the time, I'm pretty happy with their support. I would say...
Read full review of Veritas NetBackup Appliance »
Anonymous User
System Engineer at a energy/utilities company
It is mostly good. We have BCM, so we have no issues with that. Sometimes, there is a delay in getting support due to...
Read full review of Veritas NetBackup »
Karthik-C
Solutions Architect at AspireNXT
I'm neutral on technical support. I would rate them at a seven out of ten. There's nothing that makes them...
Read full review of Veritas CloudPoint »
Anonymous User
Senior Solutions Architect at a tech services company
This solution has a very good technical support department that is very responsive.
Read full review of Veritas Backup Exec »
Anonymous User
System Engineer at a consultancy
I think their technical support is very good. Everything from their level 1 support up to their engineering support...
Read full review of Veritas NetBackup »
Kayode Oni
Chief Technology Officer at a tech company
Veritas has a good support system you can contact when you're having issues. It's very easy.
Read full review of Veritas Backup Exec »
Stoengi67
Storage Engineer at a insurance company
For specific appliances, support is very good.
Read full review of Veritas NetBackup Appliance »
Nuno Maia
Backup administrator at a government
The customer service and support team is good. The support is straightforward and always available. However, one...
Read full review of Veritas NetBackup »
Anonymous User
Sr Solutions Architect at a computer software company
I'd give the technical support team a B to a B+. They've always been good.
Read full review of Veritas NetBackup »
Anonymous User
Junior Database Administrator at a comms service provider
I think they're helping us as much as possible, but they're just saying the problem is with our setup or maybe the...
Read full review of Veritas NetBackup Appliance »
Anonymous User
Backup Administration Engineer at a financial services firm
Technical support runs the gamut depending on where your call lands. US based support out of MN or FL is generally...
Read full review of Veritas NetBackup »
Anonymous User
Senior Backup Engineer at a logistics company
We were not getting proper support for the support cases that we were opening. Some of that came down to the fact...
Read full review of Veritas NetBackup »
Anonymous User
Works at a tech company
Customer Service: Good. Logging of tickets was very difficult and complicated but once logged, very helpful....
Read full review of Veritas NetBackup »
SysA560465
Systems Analyst at a comms service provider
Their support is pretty good.
Read full review of Veritas NetBackup »
John Chege
Head Of Infrastructure at Rigor Systems Limited
Their support quality has declined. I would rate it a six out of ten now, whereas it used to be a nine out of ten...
Read full review of Veritas NetBackup »
Kayode Oni
Chief Technology Officer at a tech company
Technical support for this solution is very good. When you run into a problem you can call them at any time. They...
Read full review of Veritas Backup Exec »
SergeySenkov
System IT and Technologies Field Manager at Leumit Health Services
We are typically in contact with technical support two or three times a year to deal with issues that arise. They're...
Read full review of Veritas NetBackup »

Review 1 of 30

Technical Support

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