Compare Silk vs Veritas

Silk

Based on 18 reviews.

Veritas

Based on 340 reviews.

Sample Customers

Popular Solutions

Kaminario K2 [EOL]

0 reviews

Veritas NetBackup

6 reviews

Veritas Backup Exec

5 reviews

Veritas NetBackup Appliance

9 reviews

Top Industries

Construction Company

17%

Outsourcing Company

17%

Financial Services Firm

13%

Manufacturing Company

10%

Financial Services Firm

11%

Outsourcing Company

11%

Construction Company

10%

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

V.J.
Storage Administrator at a tech services company

Read full review of Kaminario K2 [EOL] »

Review 1 of 1

RahulSharma8
Storage Platform Engineer at Expedia Group
Veritas Alta Data Protection's primary use case is to back up S3 buckets and EC2 instances, containers, or mostly...
Read full review of Veritas Alta Data Protection »
SunilPanigrahi
Senior Manager at a logistics company
Veritas NetBackup is successfully used on a virtual platform where we are taking VM backups for almost 88 plus...
Read full review of Veritas NetBackup »
Charles Nwaokukwu
Head, Datacenter and IT Enterprise Applications at GTBANK
My main use cases for Veritas Enterprise Vault are for backup of databases and servers. We use it basically for...
Read full review of Veritas Enterprise Vault »
MohamedFekry
Enterprise Architect at vertowave

Read full review of Veritas NetBackup Appliance »
Nizar Radad
Head of IT Department at Qcon
My main use case for Veritas Alta Recovery Vault is to have backup for my Office 365 environment. For my Office 365...
Read full review of Veritas Alta Recovery Vault »

Review 1 of 5

Customer Service

V.J.
Storage Administrator at a tech services company
Customer Service: Good Customer Service. Technical Support: Good Technical Support.
Read full review of Kaminario K2 [EOL] »
Anonymous User
Senior DevOps Engineer at a computer software company
Support's amazing. When it came time for the flash upgrade, our rep contacted us, and put us in touch with their...
Read full review of Kaminario K2 [EOL] »
Anonymous User
IT Manager at a computer software company
Technical support is absolutely great. We ran into an issue due to some improper network configuration on our side...
Read full review of Kaminario K2 [EOL] »
Anonymous User
Vice President / Chief Information Officer at a healthcare company
I rate technical support 3/5. There have been some inconsistencies.
Read full review of Kaminario K2 [EOL] »
Anonymous User
Security Big Data Analysis Team at a government
I would rate technical support with an 8 out of 10.
Read full review of Kaminario K2 [EOL] »
Anonymous User
Network Administrator at a computer software company
The couple of technical support calls we've made, they've been proactive, very good about that; so that's been good....
Read full review of Kaminario K2 [EOL] »
Anonymous User
Director Of Information Technology at a healthcare company
I would rate technical support as 3/5.
Read full review of Kaminario K2 [EOL] »
Anonymous User
Network Engineer at a comms service provider
It has the best technical support because technical support is very important for this country because their...
Read full review of Kaminario K2 [EOL] »
Anonymous User
Senior Systems Engineer in the Storage & Systems Practice at a tech services company
Have not had any components fail yet. Customer service emails me when they have new firmware and they upgrade it for me.
Read full review of Kaminario K2 [EOL] »
Anonymous User
System Engineer - R&D at a tech services company
Technical support is very good. We had quick response for anything we needed.
Read full review of Kaminario K2 [EOL] »
Anonymous User
IT Manager Of Infrastructure Services at a healthcare company
Support has been great. While I have never had to personally call, I've had my administrators call. Every time we...
Read full review of Kaminario K2 [EOL] »
Anonymous User
Director of Engineering at Telefonica
Customer Service: Very high - boutique level with great personal responses and very quick solutions. Technical...
Read full review of Kaminario K2 [EOL] »
Anonymous User
Senior Account Executive at Nordisk systems
I personally have not used technical support. I have many customers who have used them, and who have had great...
Read full review of Kaminario K2 [EOL] »
IT-3922
IT and Facilities Lead at a computer software company
We have not had cause to engage with their technical support.
Read full review of Kaminario K2 [EOL] »
Anonymous User
IT Manager,DBA at a manufacturing company
The technical support from Kaminario during two recoveries from power outages has also been outstanding. In both...
Read full review of Kaminario K2 [EOL] »

Review 1 of 15

Tasos Skaltsas
IT Systems Engineer at a maritime company
We can speak with an agent from the United Kingdom, USA, or India. When you are speaking with the agent from India,...
Read full review of Veritas NetBackup »
SunilPanigrahi
Senior Manager at a logistics company
We had a bad experience with the NetBackup Appliance because of our local partner. When we bought it from our...
Read full review of Veritas NetBackup Appliance »
CanBolat
Solution Architect at GlassHouse
Global support is not enough to solve any problem. Local teams are ready to solve the problem.
Read full review of Veritas NetBackup »
Andrea Trespidi
Storage & Backup Engineer at a tech vendor
I usually go directly to the vendor for Veritas NetBackup Appliance. We have technical account managers for Veritas...
Read full review of Veritas NetBackup Appliance »
Storemgr67
Storage Manager at a financial services firm
There is room for improvement in the quality of the support.
Read full review of Veritas NetBackup »
Anonymous User
Information Technology Infrastructure Team Lead at a tech services company
I would rate technical support a seven out of ten. At times, you will receive helpful and fast support, and other...
Read full review of Veritas NetBackup »
Nuno Maia
Backup administrator at a government
The support for Veritas Desktop and Laptop Option has not been so good because of the engineers, obviously. Veritas...
Read full review of Veritas Desktop and Laptop Option »
Armand GADA-YAO
Software Directeur BU at AITEK
Local support was lacking. It was an issue in our region. Customers would not have been able to get the support they...
Read full review of Veritas Backup Exec »
Anonymous User
Desktop Support Engineer at a computer software company
Technical support is great. We're satisfied with the level of service they provide to us.
Read full review of Veritas Backup Exec »
Ajoy Felix
IT admin at kfmb
We haven't been in touch with technical support.
Read full review of Veritas NetBackup Appliance »
RoberGhattas
Pre-Sales Technical Engineer at Kolaly technology
Technical support for this solution is good, and I haven't and any problems with them.
Read full review of Veritas Backup Exec »
Amine Koulali Idrissi
Senior Infrastructure Consultant at FORUM INTERNATIONAL
We were satisfied with the technical support.
Read full review of Veritas NetBackup »
Karthik-C
Solutions Architect at AspireNXT
I'm neutral on technical support. I would rate them at a seven out of ten. There's nothing that makes them...
Read full review of Veritas CloudPoint »
Anonymous User
System Engineer at a tech services company
We haven't had to contact technical support for a long time. Generally, when we've needed to in the past, we've...
Read full review of Veritas Backup Exec »
Anonymous User
Associate at a consultancy
We have a relationship with backup support. Any engagement with technical support is very easy and quick. I have had...
Read full review of Veritas NetBackup Appliance »
Reda Hassan
Senior IT Infrastructure Engineer at a government
8 out of 10.
Read full review of Veritas NetBackup »
Nagesh Agnihotri
IT Engineer at HPPL
I have never been in touch with technical support. We have never had any issues at all.
Read full review of Veritas Access »
Mir-Ali
Infrastructure Manager - Oracle SCM at a financial services firm
Support is excellent. We found that they were giving proper support. They really work to help you in resolving your...
Read full review of Veritas NetBackup »
JOSEPH RYTHER JUNIOR
Managing partner at Techmaster Serviços em Informática
I rate Veritas support eight out of 10. They have a local team here in Brazil, but they usually escalate to the...
Read full review of Veritas Alta SaaS Protection »
NadavNegev
Technical Consultant at Hewlett Packard Enterprise Company
Technical support is very fast. It's great. I always get my answer and I am always able to get an engineer to solve...
Read full review of Veritas Enterprise Vault »
Anonymous User
IT admin at a financial services firm
While technical support is good, it takes them a long time, for reasons unbeknownst to me, to resolve issues, which...
Read full review of Veritas NetBackup »
Mohammad Sajid
Analyst - Microsoft Technologies at a energy/utilities company
We have had a lot of trouble with tech support.
Read full review of Veritas Backup Exec »
Anonymous User
Support Engineer at a tech services company
On Veritas, the response time is good.
Read full review of Veritas NetBackup »
Nikolay Gorbunov
Lead Engineer at a integrator
I would give technical support a rating of 8/10. They are good.
Read full review of Veritas NetBackup »
Anonymous User
Senior DBA Sql Server, Oracle at a aerospace/defense firm
I have been in touch with technical support and I would say that they are okay. I wouldn't rate them "very bad" or...
Read full review of Veritas NetBackup »
Sanjay Pachpande
Senior System Engineer at Vintech Electronic Systems Pvt.Ltd
Technical support with Veritas is very good.
Read full review of Veritas Backup Exec »
Anonymous User
Senior System Engineer at a manufacturing company
If there any issues, now we are coordinating with support and from the back-end, they are fixing it. So far, there...
Read full review of Veritas Enterprise Vault.cloud »
Ash Dib
Virtualization Specialist at Digikala
I have been able to learn how to use this solution on my own, without training. Where I am, in Iran, we do not have...
Read full review of Veritas Backup Exec »
M Amin Anwar
Sr. Technical Support Consultant at a computer software company
The technical support is okay although we sometimes get caught in the crossover between shifts and our case gets...
Read full review of Veritas System Recovery »
Johnny Bozeman
Principal at a venture capital & private equity firm
Their customer support is not bad. I don't have any issues with technical support. Technical support is okay.
Read full review of Veritas NetBackup »

Review 1 of 30

Technical Support

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