Compare RWS Group vs SAP

RWS Group

SAP

Based on 1541 reviews.

Sample Customers

Alterian

Agfa Healthcare, Aruba Tourism Authority, COPA-DATA, Belgacom, Belkin, Bosch, Burt's Bees, Canon

SAP Service Cloud

INICOM, Dulux

Popular Solutions

SAP S/4HANA

64 reviews

SAP BusinessObjects Business Intelligence Platform

14 reviews

SAP ERP

16 reviews

Top Industries

Financial Services Firm

19%

Computer Software Company

13%

University

Manufacturing Company

13%

Computer Software Company

11%

Financial Services Firm

Educational Organization

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

No Data Available

Deepak Madhavan
Delivery Head- IT Shared Services at a manufacturing company
I manage an SAP Central competence, and we are working on multiple S/4HANA implementations. Our Webex begins with...
Read full review of SAP S/4HANA »
Ramesh Pampana
Manager, SAP Practice at a computer software company
With SAP S/4HANA Cloud, we are doing migrations, spin-offs, starboards, and implementations. We are doing end-to-end...
Read full review of SAP S/4HANA Cloud »
PawanDihiye
Manager at Adidas
The use cases for SAP Signavio Process Intelligence vary depending on the industry, and recently, I have worked on a...
Read full review of SAP Signavio Process Intelligence »
Hari Priya
SAP Analytics Lead at Miracle Software Systems, Inc
I worked with SAP BW4HANA, creating Web Intelligence reports using BEx queries. I am a BW consultant with 14 years of...
Read full review of SAP BW4HANA »
Hari Priya
SAP Analytics Lead at Miracle Software Systems, Inc
For SAP HANA, my first project involved migrating from SAP HANA to BW due to cost concerns. The client requested...
Read full review of SAP HANA »

Review 1 of 5

Customer Service

No Data Available

Gebrehiwot Tesfay Gebreslassie
Business Intelligence Senior Developer II at Ethiopian Airlines
Technical support could be a bit better. We haven't been completely satisfied with them.
Read full review of SAP Data Services »
Raquel Oliveira
Cost specialist at Lenzing AG
We used a contractor for the support in our company. We had some difficulties. I rate the support from SAP S/4HANA...
Read full review of SAP S/4HANA Cloud »
AnilKumar43
Analytics Practice at INFRABEAT TECHNOLOGIES PVT LTD
The customer support is quite good. I haven't experienced any issues getting solutions or fixes when needed. They...
Read full review of SAP Analytics Cloud »
Taiwo Babalola
Information Technology Business Partner and Enterprise Architecture Lead at a construction company
I had faced some issues due to which I had to contact the technical support of SAP.
Read full review of SAP SuccessFactors Learning »
Taiwo Babalola
Information Technology Business Partner and Enterprise Architecture Lead at a construction company
We've had multiple issues with the SAP Cloud Platform, and we had to reach out to SAP Cloud support. We have a...
Read full review of SAP Cloud Platform »
SriniDhanaraj
Head of Data at Gauri Ltd
SAP CRM has poor attrition, with a lot of people joining and leaving the SAP space. No single person has a wider...
Read full review of SAP CRM »
Andrea González
Business Consultant at ITIS
I have not used the support from the vendor.
Read full review of SAP SuccessFactors »
Sudheer Patnaik
Architect Engineer at Philip Morris International
I rate the technical support a six out of ten.
Read full review of SAP Process Orchestration »
Sahil Doshi
Associate director at a consultancy
We have consulted directly with SAP when it comes to completing the initial implementation. When it comes to going...
Read full review of SAP S/4HANA »
Sai Nukala
Director/SAP CPI CPI PI PO CI BTP Consultant/Freelancer at Saarch Technologies
The solution's support is good.
Read full review of SAP Cloud Platform »
Abbas Khan
Practice Lead - Technology Consulting at HCC - Technology & Advisory
Most of our issues are resolved at our partner support level, there are very few issues that we need to contact the...
Read full review of SAP Business One »
Rene Dorantes
IT Manufacturing Intelligence Chief at Productos Laminados de Monterrey
We contacted the technical support for SAP Data Quality Management three years ago, and they assisted us. They were...
Read full review of SAP Data Quality Management »
Anonymous User
IT Director, Corporate Systems at a retailer
Technical support has been an issue since day one. We have made our concerns quite apparent. We pay extra for Premium...
Read full review of SAP SuccessFactors »
David Hudgins
Senior Business Intelligence Architect at a tech services company
SAP tech support is good. However, I prefer the use of the partners and communities like ASUG or SAPinsider to...
Read full review of SAP BusinessObjects Business Intelligence Platform »
YamenZarnaji
SAP Project Manager at a manufacturing company
The solution's technical support is weak. They have not taken care to put in place any certified consultants that...
Read full review of SAP SuccessFactors »
Ramakrishna Venkat
Hybris Solution Architect at a consumer goods company
We have our own in-house solution. So, based on the customer feedback, our business team will analyze the...
Read full review of SAP Commerce Cloud »
Anonymous User
BI and Visualization Platform Lead at a agriculture
We are getting responses from them. There were one or two issues that were very critical, and we got the needed...
Read full review of SAP Data Services »
Anonymous User
Manager at a manufacturing company
Our company works with a local third-party consulting company, not directly with SAP. Details about direct SAP...
Read full review of SAP SuccessFactors »
Anonymous User
Project Manager at a consultancy
We have contacted technical support, but usually, the response time is not optimal. They are average. When the...
Read full review of SAP Cloud Platform »
AndreeaSoloi
Process Excellence Manager at a healthcare company
Technical support offers prompt answers from our initial contact (sales representatives) to the consultant we worked...
Read full review of SAP Signavio Process Manager »
Anonymous User
Junior SAP Consultant at a tech company
I've never reached out to Lumira customer service. Overall, I'm happy with their releases. Their releases seem to be...
Read full review of SAP Lumira »
Rivka Alexander
Content Specialist at PeerSpot
I rate the technical support as ten out of ten because there is often a need for continuous technical support....
Read full review of SAP Cloud Platform »
Anonymous User
ERP Auditor at a construction company
Something which would be helpful to management and, from our vantage point as a user, would be to see a simple...
Read full review of SAP Business One »
Suresh Yadav
Consultant at Astra Industrial Group
We've been working closely with SAP, which is the premier engagement team, and were auditing our systems. We've...
Read full review of SAP S/4HANA Cloud »
Shahzad-Islam
ERP Project Manager & Managing Consultant at Liwa Education, Iranfava
Typically, the partner or consultant provides technical support, and not the company itself. I wouldn't be able to...
Read full review of SAP Business One »
Anonymous User
SAP Offering Solution Architect at a computer software company
Since it is on the cloud, the technical support required is pretty minimum for us. The technical support is provided...
Read full review of SAP SuccessFactors »
Axel Angeli
Owner at Logos Informatik GmbH
I hope they are satisfied with SAP technical support, because we do the support. We are the ones who do the support...
Read full review of SAP HANA »
Samantha Prathikantam
Sr.ERP Consultant at a government
I would rate the technical support as a nine out of ten.
Read full review of SAP SuccessFactors Learning »
Anonymous User
BI/BO Hana Application Consultant at a manufacturing company
Technical support for SAP BusinessObjects Business Intelligence Platform is okay, but it depends on the priority...
Read full review of SAP BusinessObjects Business Intelligence Platform »
Anonymous User
Head of Product Operations Planning at a pharma/biotech company
Technical support is available anywhere, and it's easy to find.
Read full review of SAP ERP »

Review 1 of 30

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.