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Salesforce vs Sprinklr

Unbiased reviews from our professional community. A complete perspective on vendors based on user input.
Salesforce
Based on 992 reviews.
Sprinklr
Based on 11 reviews.
Latest Research
Overview
Salesforce.com is a cloud computing company headquartered in San Francisco, California. Though its revenue comes from a customer relationship management product, Salesforce also tries capitalizing on commercial applications of social networking through acquisition. As of 2015, it is one of the most highly valued American cloud computing companies with a market capitalization of $50 billion, It is listed on the New York Stock Exchange and is a constituent of the S&P 500 index.
Sprinklr is a company that develops and markets a social software platform, also called Sprinklr, that provides with social media marketing, social advertising, content management, collaboration, advocacy and social media monitoring for large enterprises. Sprinklr was founded in 2009. Originally self-funded by CEO and founder Ragy Thomas, the company has raised more than $77.5 million in financing from Battery Ventures, Intel Capital, and Iconiq Capital.
Sample Customers
Salesforce Marketing Cloud
American Express, Financial Conduct Authority, KPN, Merck KGaA, Peterborough City Council, The Chapar, ADP, Financial Times, Stanley Black & Decker, SureFlap, Western Union, Philips
Marketing Cloud Intelligence
Unilever, Neo@Ogilvy, Pepsi, Ticketmaster, Pernod Ricard, Trivago, GoDaddy
Sprinklr
Panasonic, Alaska Air Group, KIA, Virtusa, Breville, Puma, Infosys
Popular Solutions
Top Industries
Financial Services Firm
12%
Outsourcing Company
9%
Manufacturing Company
9%
Construction Company
8%
Comms Service Provider
13%
Financial Services Firm
9%
Outsourcing Company
8%
Manufacturing Company
7%
Quotes From Member Reviews
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Most Helpful Reviews
Customer Service
Review 1 of 30
Review 1 of 9
Technical Support
No Data Available
No Data Available
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