Compare Ramco vs Zoho

Ramco

Based on 12 reviews.

Zoho

Based on 252 reviews.

Latest Research

Buyer's Guide

Ramco HCM vs. Zoho Recruit

December 2025

Zoho Recruit vs. Ramco HCM

Updated: December 2025

Buyer's Guide

Ramco HCM vs. Zoho Recruit

December 2025

Ramco HCM vs. Zoho Recruit

Updated: December 2025

Sample Customers

Ramco HCM

Lifestyle, Bata, Dabur

Ramco Logistics Software

Bushells Coffee, Adani, TAFE

Zoho Recruit

Manning Global, Hadfield Education, GEP, Scientific Games, International School of London - Qatar, IIM - Ahemadabad, Change.org

Popular Solutions

0 reviews

13 reviews

14 reviews

16 reviews

Top Industries

Manufacturing Company

Educational Organization

Computer Software Company

Financial Services Firm

Computer Software Company

11%

Manufacturing Company

10%

Comms Service Provider

Healthcare Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Sudarsan Santhosh Kumar S.
Senior Application Development Specialist at a consultancy
I'm an implementer, not an end user. I gather equipment from the customer and configure the product end to end for...
Read full review of Ramco HCM »

Review 1 of 1

VishalKumar7
Zoho Developer at a consultancy
I am working around three years with Zoho Creator. I have developed mostly 25 projects on Zoho Creator, 10 projects...
Read full review of Zoho Creator »
NaveenKumar S
Software Engineer at a computer software company
We are using Zoho CRM for boosting our business and creating a system flow. It is very useful using Zoho CRM, and I...
Read full review of Zoho CRM »
Vivek_Kumar@
Zoho Developer at a tech services company
With Bigin by Zoho CRM, I made a customization for a solar company that is just a lead and deal management system....
Read full review of Bigin by Zoho CRM »
RajeshKumar25
Principal Consultant & Director at a consultancy
We use Claude. We mainly use Claude for our internal purposes. We prefer using Claude AI over ChatGPT through our...
Read full review of Zoho WorkDrive »
Vedhanayagam R
Data Analyst at a tech services company
I am both a customer and user of Zoho Analytics. In my company, I am the accounting person who contacts Zoho...
Read full review of Zoho Analytics »

Review 1 of 5

Customer Service

Sudarsan Santhosh Kumar S.
Senior Application Development Specialist at a consultancy
I rate Ramco support 10 out of 10. If you need help with anything on the backend or anything goes wrong, their...
Read full review of Ramco HCM »
Anonymous User
Human Resources Information System Product Specialist (Ramco HCM) at a tech services company
Technical support is 6.5 out of 10.
Read full review of Ramco HCM »
Anonymous User
Senior Business Analyst at a energy/utilities company
Support is improving, but a lot needs to be done.
Read full review of Ramco HCM »
Sajan Nair
IT Director at a manufacturing company
There is a portal which mostly runs on Jira. We create a ticket and there is an agreed timeline and we have an...
Read full review of Ramco HCM »
Anonymous User
Business Analyst at a tech services company
Technical support is good, but there's room for improvement. You have to rely heavily on the support team during the...
Read full review of Ramco HCM »
Sabith Muhammad
HCM Consultant at a manufacturing company
The technical support for this solution is okay. I would rate them a six out of ten.
Read full review of Ramco HCM »
Niraj Sah
HCM Business Analyst at a outsourcing company
They are definitely supportive. They have some timelines based on the category of the issue like bugs, enhancements....
Read full review of Ramco HCM »
Anonymous User
Head - HR Transformation (APAC) at a recruiting/HR firm
As part of the due diligence, I had to speak with the technical team multiple times during the initial implementation...
Read full review of Ramco HCM »
Anonymous User
Functional Consultant-IT Services at a tech services company
Ramco has improved technical support a lot. Having said that, they have a technical team in Chennai who receive the...
Read full review of Ramco HCM »
Anonymous User
Digital HR at a consumer goods company
The technical support is handled by a second party and we don't have an in house IT set up. Support was cumbersome...
Read full review of Ramco HCM »

Review 1 of 10

Shreyans Vasa
Director - Security & Emerging Technologies at a manufacturing company
Technical support is also good. I would rate it a nine.
Read full review of Zoho Expense »
Gokulakrishnan G
Founder at a financial services firm
For support, I would rate it as eight or nine.
Read full review of Zoho Creator »
Ganesh-Iyer
Managing Director at a tech services company
A local vendor who had a partnership with Zoho provided us with support. After the support ended, we worked directly...
Read full review of Zoho Projects »
Amit Kawadiwale
Director at a tech vendor
I was in contact with the Zoho CRM support and I needed some help with the integration with Zoho CRM and other...
Read full review of Zoho CRM »
AnandMaurya
Sr. Zoho Developer at a tech services company
Sometimes, we needed help from technical support. They would respond quickly.
Read full review of Zoho Desk »
SHEHBAZ HUSSAIN
Certified Consultant/self employed at a tech company
When you have questions, Zoho support will send the solution via email within 24 hours.
Read full review of Zoho Projects »
Olivier Stas
Operations Manager at a computer software company
We have not contacted technical support.
Read full review of Zoho Desk »
Chikaosoro Ugwu
Product Marketing Manager
I tried contacting the support team of Zoho Mail, but I think I don't know how to use the support. One time I had...
Read full review of Zoho Mail »
AniketPatil
IT Projects and Strategy Manager
My experience with technical support has been very good. I would rate technical support as a nine on a scale of 1 to 10.
Read full review of Zoho Creator »
Sainath Racherla
Associate Director at a computer software company
Zoho Desk's technical support is very good.
Read full review of Zoho Desk »
Onur Anlargu
Co-Founder
I have contacted Zoho's help desk for other applications, and their support team is very good.
Read full review of Zoho Projects »
Laban Kipngeno
Network Security and Data Specialist at a insurance company
The solution's support is based on the plan that you have. The gold plan gets support from Monday to Friday for 24...
Read full review of Zoho CRM »
Aineah Marabi
Zoho and Web Developer at a tech services company
My experience with the technical support specifically for Zoho CRM is that in-app support is superb. I love it. If...
Read full review of Zoho CRM »
Harshal Kansara
Manager - Sales & NBO at a tech services company
The customer service and support for this solution is great.
Read full review of Zoho CRM »
Salem Shafik
Founder
Sometimes Zoho Mail has fast response times, while at other times they don't. I would rate their support for Zoho...
Read full review of Zoho Mail »
Muljo Witono
CEO and Owner at a consultancy
Getting support for the tool is difficult.
Read full review of Zoho Creator »
Anonymous User
Business Analyst at a retailer
Customer Service: Customer service is a 4/5. They will answer your questions quickly, and generally provide helpful...
Read full review of Zoho Analytics »
Ekundayo Dayo
Social media strategist at a media company
The support from Zoho CRM was excellent. While we were trying to customize most of our templates to our use, we got...
Read full review of Zoho CRM »
Syed Ismail Shah
Senior Zoho Developoer at a consultancy
We can easily solve and manage issues with Zoho Creator.
Read full review of Zoho Creator »
Mohd Raza Raza
Account Executive at a tech services company
The tool's support is good compared to other tools.
Read full review of Zoho Mail »
Arijit_Das
Sales Manager at a tech services company
The customer support team for this solution are knowledgable. I would rate them an eight out of ten.
Read full review of Zoho Analytics »
Menelio M. Patapat Jr.
Zoho Solution Architect / Zoho Senior Developer / Zoho Administrator at a outsourcing company
We use the premium support of Zoho.
Read full review of Zoho Analytics »
Azmat Ullah
Sr Zoho Developer and Consultant
The technical support is generally good, though sometimes they are not immediately available. There are multiple...
Read full review of Zoho CRM »
Vigneshkrishna Easwaran
Recruitment Consultant - SAP | Devops | Azure | Java | ServiceNow | SFDC | DB | at a tech services company
Our admins contact technical support directly - I don't have contact with them.
Read full review of Zoho Recruit »
Clinton Powell
Recruitment Lead at a tech services company
Their technical support is outstanding. Zoho's got something like 50 million customers. I've never had to phone them....
Read full review of Zoho Recruit »
Anonymous User
Zoho Developer and Consultant at a consultancy
The support team takes a while to respond to our request. I have had similar experiences with all the other support...
Read full review of Zoho Campaigns »
Anonymous User
Delivery Manager - Digital Transformations at a tech services company
The solution’s technical support is excellent.
Read full review of Zoho Sprints »
Hameez Tariq
Senior ZOHO Consultant at a non-profit
Technical support from Zoho is not very good. They do not hire the right people to help. It takes three to four days...
Read full review of Zoho Projects »
Anonymous User
Product Manager at a computer software company
Support is good. I rate the support team an eight and a half out of ten. Any issues or queries I raise get resolved...
Read full review of ZeptoMail »
Amit Upadhyay
Head Digital & Business Applications at a tech company
I haven't had any interaction with technical support yet; however, during pitching, when I was exploring the product,...
Read full review of Zoho Creator »

Review 1 of 30

Technical Support

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