Compare Ramco vs Zoho

Ramco

Based on 12 reviews.

Zoho

Based on 259 reviews.

Latest Research

Buyer's Guide

Ramco HCM vs. Zoho Recruit

June 2026

Zoho Recruit vs. Ramco HCM

Updated: June 2026

Buyer's Guide

Ramco HCM vs. Zoho Recruit

June 2026

Ramco HCM vs. Zoho Recruit

Updated: June 2026

Sample Customers

Ramco HCM

Lifestyle, Bata, Dabur

Ramco Logistics Software

Bushells Coffee, Adani, TAFE

Zoho Recruit

Manning Global, Hadfield Education, GEP, Scientific Games, International School of London - Qatar, IIM - Ahemadabad, Change.org

Popular Solutions

0 reviews

11 reviews

12 reviews

16 reviews

Top Industries

Construction Company

12%

Financial Services Firm

Healthcare Company

Computer Software Company

Construction Company

16%

Comms Service Provider

10%

Financial Services Firm

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Sudarsan Santhosh Kumar S.
Senior Application Development Specialist at Accenture
I'm an implementer, not an end user. I gather equipment from the customer and configure the product end to end for...
Read full review of Ramco HCM »

Review 1 of 1

VishalKumar7
Zoho Developer at Evoluz Global Solutions
I am working around three years with Zoho Creator. I have developed mostly 25 projects on Zoho Creator, 10 projects...
Read full review of Zoho Creator »
NaveenKumar S
Software Engineer at Maximus
We are using Zoho CRM for boosting our business and creating a system flow. It is very useful using Zoho CRM, and I...
Read full review of Zoho CRM »
Vivek_Kumar@
Zoho Developer at KG CRM Solutions LLP - Zoho Authorized Partner
With Bigin by Zoho CRM, I made a customization for a solar company that is just a lead and deal management system....
Read full review of Bigin by Zoho CRM »
RajeshKumar25
Principal Consultant & Director at Quensulting
We use Claude. We mainly use Claude for our internal purposes. We prefer using Claude AI over ChatGPT through our...
Read full review of Zoho WorkDrive »
Vedhanayagam R
Data Analyst at Mobolution
I am both a customer and user of Zoho Analytics. In my company, I am the accounting person who contacts Zoho...
Read full review of Zoho Analytics »

Review 1 of 5

Customer Service

Sudarsan Santhosh Kumar S.
Senior Application Development Specialist at Accenture
I rate Ramco support 10 out of 10. If you need help with anything on the backend or anything goes wrong, their...
Read full review of Ramco HCM »
Anonymous User
Senior Business Analyst at a energy/utilities company
Support is improving, but a lot needs to be done.
Read full review of Ramco HCM »
Niraj Sah
HCM Business Analyst at a outsourcing company
They are definitely supportive. They have some timelines based on the category of the issue like bugs, enhancements....
Read full review of Ramco HCM »
Sajan Nair
IT Director at a manufacturing company
There is a portal which mostly runs on Jira. We create a ticket and there is an agreed timeline and we have an...
Read full review of Ramco HCM »
Anonymous User
Functional Consultant-IT Services at a tech services company
Ramco has improved technical support a lot. Having said that, they have a technical team in Chennai who receive the...
Read full review of Ramco HCM »
Anonymous User
Business Analyst at a tech services company
Technical support is good, but there's room for improvement. You have to rely heavily on the support team during the...
Read full review of Ramco HCM »
Anonymous User
Head - HR Transformation (APAC) at a recruiting/HR firm
As part of the due diligence, I had to speak with the technical team multiple times during the initial implementation...
Read full review of Ramco HCM »
Sabith Muhammad
HCM Consultant at Western International
The technical support for this solution is okay. I would rate them a six out of ten.
Read full review of Ramco HCM »
Anonymous User
Digital HR at a consumer goods company
The technical support is handled by a second party and we don't have an in house IT set up. Support was cumbersome...
Read full review of Ramco HCM »
Anonymous User
Human Resources Information System Product Specialist (Ramco HCM) at a tech services company
Technical support is 6.5 out of 10.
Read full review of Ramco HCM »

Review 1 of 10

Babatunde-Olugbode
Technical presales engineer at Avetium Consult Ltd
The customer service and support are not good. A client reached out to them and they didn't get any good response.
Read full review of Zoho Mail »
Romani Labib
Director of Information Technology at MASFinancials
I provide support for Zoho CRM, and even if I have any big issue, I contact CRM support to ask about the problem and...
Read full review of Zoho CRM »
Eckart Jensen
CEO at HR ACT Pte Ltd
There is hardly any technical support. Instead of hopping on a call and helping us, the support team requires a lot...
Read full review of Zoho People Plus »
Hunbel CH
Lead Software Engineer at Nexo Solutions Ltd
I do not often communicate with the technical support of Zoho CRM.
Read full review of Zoho CRM »
Ganesh-Iyer
Managing Director at SSA Techknowlogies (P) Ltd
A local vendor who had a partnership with Zoho provided us with support. After the support ended, we worked directly...
Read full review of Zoho Projects »
Amarendra Samal
Product Manager at a tech services company
I have not needed to contact the support team.
Read full review of Zoho CRM »
Ganesh-Iyer
Managing Director at SSA Techknowlogies (P) Ltd
Technical support is highly responsive and I have not had any issues.
Read full review of Zoho CRM »
Saad Butt
Zoho CRM Consultant at Institute of Project Management
The support team's responsiveness and quickness proved invaluable when I was integrating Zoho Recruit with Zoho...
Read full review of Zoho Recruit »
Chikaosoro Ugwu
Product Marketing Manager at People Centric Organizations
I tried contacting the support team of Zoho Mail, but I think I don't know how to use the support. One time I had...
Read full review of Zoho Mail »
Dragan Hanc
Business Development Manager at a tech services company
To the best of my knowledge, many of the issues have already been addressed. While the solutions may not have been...
Read full review of Zoho CRM »
HarshVardhan1
Software Engineer at Evoluz Global Solutions
I have not required any technical support for Zoho Flow. I support my team when they are stuck in any task on Zoho...
Read full review of Zoho Flow »
BOTU AKHIL SAI
Zoho developer at Lighthouse Learning Group
The customer service is quite good. When issues are escalated, responses are faster. Sometimes there might be delays,...
Read full review of Zoho Creator »
Jatin Rao
Zoho Developer at Tarini Consulting
I have communicated with the technical support and customer service of Zoho Creator. I rate their support around a...
Read full review of Zoho Creator »
HarshVardhan1
Software Engineer at Evoluz Global Solutions
Technical support provides valuable assistance and solutions. While they occasionally take longer than usual to...
Read full review of Zoho Creator »
Muljo Witono
CEO and Owner at PT Solusindo Total Teknikatama
Support is okay. Sometimes you can email or chat with them. However, sometimes they are not quite as knowledgeable as...
Read full review of Zoho CRM »
Ian_MacFarlane
Technical Solutions Architect at Valencia IIP Advisors Limited
Technical support has always been good. I would rate it a four and a half out of five. They have now regionalized,...
Read full review of Zoho CRM »
SHEHBAZ HUSSAIN
Certified Consultant/self employed at FAIRCHANCE FOR CRM
When you have questions, Zoho support will send the solution via email within 24 hours.
Read full review of Zoho Projects »
Onur Anlargu
Co-Founder at Nordo
I have contacted Zoho's help desk for other applications, and their support team is very good.
Read full review of Zoho Projects »
AliHaider1
Freelancer at Upwork
In my last company, they had advanced partnerships with Zoho, and I have chatted with the Zoho team recently as a...
Read full review of Zoho Creator »
Amit Kawadiwale
Director at quickwork
I was in contact with the Zoho CRM support and I needed some help with the integration with Zoho CRM and other...
Read full review of Zoho CRM »
Gokulakrishnan G
Founder at GGSH&CO LLP
For support, I would rate it as eight or nine.
Read full review of Zoho Creator »
Olivier Stas
Operations Manager at Licent
We have not contacted technical support.
Read full review of Zoho Desk »
Krishna Vasireddy
Director at LTI - Larsen & Toubro Infotech
I would rate their customer service at eight out of ten. However, there is room for improvement, especially regarding...
Read full review of Zoho People Plus »
Yoganantham Theerthagiri
Regional Channel Manager at i2sBusiness Solutions
Their technical support is really good. We haven't had any issues so far.
Read full review of Zoho CRM »
Anonymous User
Business Analyst at a retailer
Customer Service: Customer service is a 4/5. They will answer your questions quickly, and generally provide helpful...
Read full review of Zoho Analytics »
JoseJunior3
Advisor at a tech services company
The response time for emails is fast, and the provided solutions are straightforward. Overall, I would rate their...
Read full review of Zoho CRM Plus »
Anonymous User
Director at a manufacturing company
I would rate the support for Zoho CRM at about an 8.5. The 1.5 deduction from 10 is due to cultural communication...
Read full review of Zoho CRM »
Menelio M. Patapat Jr.
Zoho Solution Architect / Zoho Senior Developer / Zoho Administrator at a outsourcing company
I rate the technical support a seven out of ten.
Read full review of Zoho Desk »
Anonymous User
Marketing and digital transformation manager at Red Real Estate Domain
We struggled with technical support but have managed our way through it by using a consultant here in Egypt.
Read full review of Zoho CRM »
Joseph VolkanOzcan
Chief Information Officer at granistr
I would rate customer support nine out of ten because I can easily find any experts worldwide focused on these...
Read full review of Zoho CRM Plus »

Review 1 of 30

Technical Support

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