Compare Progress Software vs Qlik

Progress Software

Based on 123 reviews.

Qlik

Based on 317 reviews.

Sample Customers

DataDirect

Killik & Co

Qlik Replicate

American Cancer Society, Fanzz, SM Retail, Smart Modular, Tangerine Bank, Wellcare

Qlik Compose

Poly-Wood

Popular Solutions

4 reviews

4 reviews

4 reviews

18 reviews

13 reviews

8 reviews

Top Industries

Financial Services Firm

12%

Computer Software Company

12%

Manufacturing Company

10%

Government

Financial Services Firm

18%

Manufacturing Company

10%

Computer Software Company

10%

Insurance Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Sumit Mundik
Application Development Senior Analyst at Accenture
We can use the product to transfer files. I work for a bank. The files we transfer have PGP encryption by default....
Read full review of MOVEit »
Raghvendra Jyothi
Manager Project Management at Capgemini
Our company uses the solution for performance and automation testing. The solution is very helpful for media and...
Read full review of Telerik Test Studio »
Pifu Lin
Senior System Engineer at DYNASAFE TECHNOLOGIES PTE. LTD.
We will try to Proof of Concept (POC) to a client in Taiwan. We just use the features for the Network Performance...
Read full review of Flowmon »
Beverly R. Jamison
IT Solutions Architect / Computer Scientist at Practical Semantics
In my earliest use cases, MarkLogic was used for XML-based operations. I worked a lot in the publishing industry. The...
Read full review of MarkLogic »
Anonymous User
Technical Manager at a consumer goods company
As the system engineer here, my experience is in deploying proof of concept setups to help clients. We test and...
Read full review of WhatsUp Gold »

Review 1 of 5

Vishal_Goyal
Director Software Engineer at Clarivate
Qlik Sense is a kind of modern BI tool that allows me to integrate multiple data sources, providing governed access....
Read full review of Qlik Sense »
Sahil Taneja
Principal Consultant/Manager at Tenzing
We used Qlik Compose for our data warehousing project. We were able to build the data nodes and schedule them...
Read full review of Qlik Compose »
Shraddha Waghulde
Solution Architect at Predoole Analytics
My customer's main use case for Qlik Replicate is with one of the payment banks in India. We have implemented this...
Read full review of Qlik Replicate »
Morne Ayres
Managing Director at Hurricnae
My customers' main use cases for QlikView involve all their data sources, combining them into one, getting a business...
Read full review of QlikView »
Anonymous User
Senior Manager, Customer Life Cycle Management Specialist at a comms service provider
Our company has fifty users who conduct analytics for many use cases.
Read full review of Qlik Gold Client »

Review 1 of 5

Customer Service

Abduh Rumfot
It Security Consultant at juke
The support team is very communicative and provides fairly good support.
Read full review of Kemp LoadMaster »
Murat Gultekin
Presales Consultant - Solution Architect at Hewlett Packard Enterprise
Support for Chef could be better. It needs improvement.
Read full review of Chef »
MohammedHashim
Principal Architect at Brillio
Vendor support has been decent. It's okay from that perspective. But sometimes it takes a while. They could have more...
Read full review of Chef »
Mohamed Rafiq
Manager at DEWA
Technical support has been very good. They are helpful and responsive, and we are happy with the level of support.
Read full review of WhatsUp Gold »
Janelle Willis
Sr. Software Configuration Administrator at a tech services company
I have never contacted technical support.
Read full review of MOVEit »
MarceloPrintac
VP Business Development at MultiPoint Ltd.
The technical support is good.
Read full review of WhatsUp Gold »
Erik Cheng
Technical Manager at Systex Software
I will ask the Taiwan local support, specifically 01 Technology, for any technical support regarding WhatsUp Gold.
Read full review of WhatsUp Gold »
Yevhen Ikonnykov
Senior Software Engineer at a aerospace/defense firm
We have a paid version of this solution but have never contacted technical support. We haven't needed to.
Read full review of WhatsUp Gold »
Anonymous User
Consultant at DXC
Technical support is smooth and responsive.
Read full review of Kemp LoadMaster »
Anwar AL_Omari
IT Manager at SABA Bank
For the times we have had to use it, the response time is good for WhatsUp. I am happy with the support we received.
Read full review of WhatsUp Gold »
Erik Wie
IKT Konsulent at a government
In terms of customer support, I've only used the service online and I've never had any phone support. I think I only...
Read full review of WhatsUp Gold »
Anonymous User
Information Technology Manager at Larson Engineering, Inc.
Their customer service and tech support are excellent. Their technical support team leads you in the right direction....
Read full review of Kemp LoadMaster »
Anonymous User
Senior Systems Analyst at a manufacturing company
The customer service was great! They helped me to quickly resolve two licensing-related issues with our additional...
Read full review of Kemp LoadMaster »
AviShitrit
Senior Cyber Security Architect at Central Bottling Company group ltd
I like the solution's technical support. I rate the technical support a nine out of ten.
Read full review of WhatsUp Gold »
Anonymous User
IT Specialist at Seismic Exchange, Inc.
AMAZING! Their support team is US-based and quick to answer, help troubleshoot, solve problems.
Read full review of Kemp LoadMaster »
Anonymous User
Systems Administrator II at Lincoln Land Community College
Kemp tech support has been absolutely fantastic. We have had one hardware issue, which over a span of eight years...
Read full review of Kemp LoadMaster »
Anonymous User
Team Lead at Colan Infotech Private Limited
The technical support is really great and they respond quickly. The people at Kemp were very kind and I got always a...
Read full review of Kemp LoadMaster »
Jakob Kvistgaard
Infrastructure Specialist at a tech services company
Kemp support is great. You always get qualified assistance and the support engineers are friendly and helpful. You...
Read full review of Kemp LoadMaster »
Joel Backshat
CTO at FCamara
I would rate the technical support as a ten out of ten. Amazon is a great partner.
Read full review of Chef »
Anonymous User
Network Engineer at a government
We don't have any issues that needed technical support.
Read full review of WhatsUp Gold »
Ijaz Hussain
Manager at ZS Associates
If we need technical support we raise an AWS ticket and someone from the technical support team helps us. If we hit a...
Read full review of Chef »
Jason Dunn
Systems Administrator at a construction company
Customer service is fast and responsive. Haven't had to use it very often, if at all.
Read full review of Kemp LoadMaster »
Amit Chaudhary
Primary Architect at Autodesk, Inc.
If we need help, we raise an AWS ticket. Then, the AWS support helps us with the technical support.
Read full review of Chef »
MohamadBadran
Senior Systems Engineer at a real estate/law firm
The technical support is great. They are knowledgeable on the technical level, responsive, and give you the solution...
Read full review of Kemp LoadMaster »
Anonymous User
Messaging Architect at a tech services company
Customer Service: They are are very knowledgeable and friendly. Technical Support: They are are very knowledgeable...
Read full review of Kemp LoadMaster »
Anonymous User
Technical Manager at a consumer goods company
Our local support team provides excellent service. We first check with our local support team for any issues before...
Read full review of WhatsUp Gold »
Anonymous User
Senior Consultant at a tech services company
Technical support is good. So far every case is handled properly.
Read full review of Kemp LoadMaster »
Alex Coffey
CEO | Owner at a tech services company
High. They have a very responsive support.
Read full review of Kemp LoadMaster »
Fareed Afser
Associate Engineer at AST
The support team takes a lot of time to provide resolutions.
Read full review of Kemp LoadMaster »
Anonymous User
Manager of Technology Architecture and Information Security at J.F. Shea Co., Inc.
Kemp customer service is excellent. When I had submitted a ticket for questions I had, the response was almost...
Read full review of Kemp LoadMaster »

Review 1 of 30

Martin Zwarthoed
Database Specialist at Zwarthoed IT Solutions
We have an intermediate company which we bought a license from and it provides us with support. Usually they're not...
Read full review of QlikView »
Varun Garg
Senior Vice President at Polestar Solutions & Services India Pvt Ltd
Qlik Replicate's technical support is really good if you raise your ticket properly and reach out to the right people.
Read full review of Qlik Replicate »
Anonymous User
BI Expert at a tech consulting company
Customer Service: Excellent, good reviews by Gartner as well.Technical Support: Excellent, good reviews by Gartner as...
Read full review of QlikView »
Anonymous User
Sr Programmer Analyst at a energy/utilities company
Excellent customer service experience.
Read full review of Qlik Sense »
Anonymous User
Project Manager, Global Business Intelligence & Analytics at a media company
Technical support is OK. We work with a vendor partner. We have no direct interaction with Qlik.
Read full review of QlikView »
Anh Thi Pham
Data Analyst Manager at Ho Chi Minh Securities Corporation
Good. But sometimes recently, very slow response .
Read full review of Qlik Sense »
Jay Pandya
Operations and Delivery Leader at a tech services company
Technical support is quite good. It's comparatively really nice.
Read full review of Qlik Sense »
Anonymous User
Project Coordinator Manager at a manufacturing company
I haven't spoken to technical support directly. I've spoken with our tech team that was taking care of any issues,...
Read full review of QlikView »
Anonymous User
Consulting Manager at a consultancy
Customer Service: 8 out of 10 Technical Support: 8 out of 10
Read full review of QlikView »
Anonymous User
BI Expert at a tech services company
This area has to improve. Technical support is at a low level.
Read full review of Qlik Sense »
Anonymous User
Managing Partner at a tech services company
I have found customer service/technical support to be good.
Read full review of Qlik Compose »
Anonymous User
Solution Engineer - QlikView/Qlik Sense at a consultancy
Customer service and technical support are very good.
Read full review of QlikView »
Susheel A
Director - Metrics & Analytics at a computer software company
The technical support we received was excellent and I would rate them eight out of ten for their assistance.
Read full review of Qlik Compose »
Anonymous User
Manager Global IT Architecture at a transportation company
Customer Service: Customer service is decent. There is a lot of passing off to other techs during the escalation...
Read full review of Qlik Sense »
Anonymous User
Database Expert at a university
Support and customer service are highly rated.
Read full review of QlikView »
John Trevino
Manager Business Intelligence at a healthcare company
Customer Service: Customer service is good. Technical Support: Technical support is good.
Read full review of Qlik Sense »
Hemant Raorane
Technical Architect at Team Computers
I've never contacted technical support, so I can't speak to the quality of their service at this time.
Read full review of Qlik Compose »
Jon Lindberg
Advisor at COWI AS
I have used the community support offered by the product.
Read full review of Qlik Sense »
Anonymous User
Data Architect at a comms service provider
Actually, I can’t remember any issue that I was required to check with customer service or technical support. For...
Read full review of QlikView »
Anonymous User
Partner at a consultancy
I rate technical support 10/10.
Read full review of QlikView »
Petrus Van Biljon
Co-Owner at Alvarium
The support for this product is exceptional.
Read full review of Qlik Sense »
Anonymous User
Business Information Expert Performance Measurement at a manufacturing company
Good, quick responses and mostly the support team is very knowledgeable. You don't have to go through multiple layers...
Read full review of QlikView »
Chris_Park
Director of Enterprise Services at a computer software company
Support for this product could be better. The good part is we don't have to deal with support very much. When we do,...
Read full review of Qlik Replicate »
Anonymous User
Manager, BI Strategy and Architecture at PayPal
Customer Service: Qlik has always shown excellent service, from the communities to its partners to Qlik itself. They...
Read full review of Qlik Sense »
Anonymous User
Analista de inteligencia de mercado at a university
Technical support is very good. Every question I had, there was someone to help me.
Read full review of QlikView »
Anonymous User
VP of IT at a manufacturing company
Our support has been excellent, but is provided by a 3rd party consultant group.
Read full review of QlikView »
Anonymous User
Senior Manager, Customer Life Cycle Management Specialist at a comms service provider
Other team members work with support levels 1, 2, and 3 with no issues.
Read full review of Qlik Gold Client »
Anonymous User
student at a educational organization
I have never contacted Qlik myself.
Read full review of Qlik Sense »
Jarno Loubser
Managing Director at B2IT
Our team is extremely technically proficient because we've been around the Qlik product set for many years. It's not...
Read full review of Qlik Sense »
Anonymous User
Logistics Engineer at a logistics company
QlikView has a lot of resellers, and my company has been in touch with one of QlikView's resellers. It is QlikView's...
Read full review of QlikView »

Review 1 of 30

Technical Support

No Data Available

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