Compare Netwrix vs Oracle

Netwrix

Based on 46 reviews.

Oracle

Based on 3362 reviews.

Overview

Information Not Available

The Oracle Corporation is an American global computer technology corporation, headquartered in Redwood City, California, United States. The company primarily specializes in developing and marketing computer hardware systems and enterprise software products particularly its own brands of database management systems. In 2011 Oracle was the second-largest software maker by revenue, after Microsoft. The company also develops and builds tools for database development and systems of middle-tier software, enterprise resource planning software, customer relationship management software and supply chain management software.

Sample Customers

NNT Log Tracker Enterprise

Wonga, WHSmith

Netwrix Auditor

AT&T, SanDisk, Siemens, Verizon, Electrolux, Allianz, Societe Generale

Oracle Enterprise GRC Manager

Department of Conservation, New Zealand, Sudhir Power Ltd., Joyo Bank Ltd., Argentina Ministry of Security, Dimension Data, Aluminium du Maroc, Metronet, Nacional Monte de Piedad, Asia Commercial Bank, Taikang Life Insurance Co. Ltd.

Oracle Identity Cloud Service

Valuecube, Doosan Heavy Industries & Construction, Ricoh

Popular Solutions

Netwrix Endpoint Protector

6 reviews

Netwrix Auditor

2 reviews

NNT Log Tracker Enterprise

0 reviews

Oracle Database

26 reviews

Oracle OBIEE

10 reviews

Oracle E-Business Suite

21 reviews

Top Industries

Financial Services Firm

14%

Manufacturing Company

Computer Software Company

Government

Financial Services Firm

13%

Computer Software Company

10%

Manufacturing Company

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Sivakumar Mahathevan
Head of Sales and Technical - Malaysia at Halodata
My customers' usual use cases for this solution are mostly for compliance at this juncture because, in Asia,...
Read full review of Netwrix Endpoint Protector »
RishiPandit
Lead - Technical Services at Impetus
We use Netwrix Auditor for auditing, log centralizing, centralizing the logs, log management, and for permission...
Read full review of Netwrix Auditor »
Simonas Palevicius
Business Development Manager at BAKOTECH
Our clients primarily use it for auditing and data classification as they want to know who can access sensitive data,...
Read full review of Netwrix Data Classification »
Jason Peter Stone
Infrastructure Engineer at The Malcolm Group Limited
We use the tool for auditing purposes. We use it to audit specific areas of our business, particularly focusing on...
Read full review of Netwrix StealthINTERCEPT »
Jagganath Tendle
Senior Infra Manager at a tech vendor
I mainly use this solution to meet PCI compliance.
Read full review of NNT Log Tracker Enterprise »

Review 1 of 5

Dhivakar I
Consultant at Deloitte
I have been working on implementing Oracle Fusion Service to mainly higher education industry clients and one banking...
Read full review of Oracle Fusion Service »
Debjit Ghosh
Manager at Cognizant
I can describe several use cases for Oracle SOA Suite; it is fundamentally a middleware product. In software...
Read full review of Oracle SOA Suite »
Madhan Krishnamoorthy
Senior Functional Consultant at a tech vendor
We used Oracle Eloqua for all marketing automation tasks such as campaign creation, optimization, programs, CDOs,...
Read full review of Oracle Eloqua »
Hosney Osman
Senior Operation Engineer at Vodafone
I am using Oracle Database Backup Service with RMAN, daily backups, incremental backups, and full database backups....
Read full review of Oracle Database Backup Service »
Md. Mazharul Islam
Incharge Corporate Accounts & ERP System at General Pharmaceuticals Limited.
My main use case for Oracle E-Business Suite is that as the finance guy, I try to advise ERP on the financial side....
Read full review of Oracle E-Business Suite »

Review 1 of 5

Customer Service

Sivakumar Mahathevan
Head of Sales and Technical - Malaysia at Halodata
I would rate the technical support for Netwrix Endpoint Protector as a nine because we have trained engineers, and I...
Read full review of Netwrix Endpoint Protector »
Jason Peter Stone
Infrastructure Engineer at The Malcolm Group Limited
The tool's support has been quite responsive and quick to fix any issues.
Read full review of Netwrix StealthINTERCEPT »
Mohammad Amir Hossain
Head of IT Infrastructure at a tech vendor
Their support is very good. We have had very good experiences with them. They have been responsive and they're...
Read full review of Netwrix Endpoint Protector »
Simonas Palevicius
Business Development Manager at BAKOTECH
The quality of support ultimately depends on the distributor. As for its direct support, it's generally good, but it...
Read full review of Netwrix Data Classification »
RishiPandit
Lead - Technical Services at Impetus
I have not had experience with technical support from Netwrix.
Read full review of Netwrix Auditor »
Sivakumar Mahathevan
Head of Sales and Technical - Malaysia at Halodata
I am satisfied with Endpoint Protector support services. It is exceptional.
Read full review of Netwrix Endpoint Protector »
Naman Verma.
Security Delivery Specialist at a consultancy
The customer service and support were helpful.
Read full review of Netwrix Endpoint Protector »
Dani Bachour
System Administrator at Hariss International
Netwrix Auditor's technical support is nice.
Read full review of Netwrix Auditor »
Mohamed Tantawy
IT Technical Support Deputy General Manager at a financial services firm
The technical support for Netwrix Auditor is excellent, with a maximum ticket resolution time of around 24 hours. I'm...
Read full review of Netwrix Auditor »
Mohammad Amir Hossain
Head of IT Infrastructure at a tech vendor
I rate technical support as ten out of ten.
Read full review of Netwrix Endpoint Protector »
Shyami Lakshika
Associate Engineer - Network & Security at Connex Information Technologies
I have contacted the support once and the experience was good, I was satisfied.
Read full review of Change Tracker Gen7 R2 »
Anonymous User
IT Engineer at a tech services company
Generally, they are very helpful when we escalate an issue. However, the time difference can make some discussions...
Read full review of Netwrix Endpoint Protector »
Anonymous User
Information Technology Security Engineer at a comms service provider
I would give their support a ten out of ten. I have nothing but good things to say about them. They have good...
Read full review of Netwrix Endpoint Protector »
Alex Alexandre
system administrator at INSIGHT CREDIT UNION
One of the areas where there is room for improvement is support. It takes time for them to respond. They need to...
Read full review of Netwrix Endpoint Protector »
Darshil Sanghvi
Consultant at a tech services company
There are areas where CoSoSys supports more than other vendors do. For example, they offer support for Windows, Mac,...
Read full review of Netwrix Endpoint Protector »
Sanjeev Goyal
Head IT at Trantor
Whenever we contacted support they would give us a resolution and we would apply it. One issue would get resolved but...
Read full review of Netwrix Endpoint Protector »
Anonymous User
Information Security Manager at a financial services firm
I have never personally been involved with technical support. There was joint deployment with our MSP. There have...
Read full review of Netwrix Endpoint Protector »
Abhinav Varshney
BDM at Hercules Infotech Pvt Ltd
The technical support services are good.
Read full review of Netwrix Endpoint Protector »
Sarang Bhagwat
Senior System Administrator at Exotel Techcom Pvt. Ltd
I never needed to contact the vendor for technical support because we faced very few issues. Most concerns were...
Read full review of Netwrix Endpoint Protector »
Mayur Parmar
IT Specialist at TresVista Financial Services Pvt. Ltd.
We have been in touch with technical support and our experience has been pretty nice.
Read full review of Netwrix Endpoint Protector »
Alex Alexandre
system administrator at INSIGHT CREDIT UNION
The technical support is very good and they are responsive.
Read full review of Netwrix Auditor »
Ray Grau
Interactive Developer at Customer Communications Group, Inc.
Technical support has been fantastic. They get back to me quickly. They're willing to schedule video conferencing so...
Read full review of Netwrix Endpoint Protector »
Rene Wenger
Core Facilities & ICT Manager at MJB International LLC/ Al Masaood John Brown LLC
If we have an issue, their support is great. They come back normally within the same day with either a solution or...
Read full review of Netwrix Endpoint Protector »
Anonymous User
Vice President Operations at a tech services company
We haven't needed to engage tech support.
Read full review of Netwrix Auditor »
Anonymous User
Senior Engineer at GIG kuwait
Their technical support is perfect. They were awesome whenever I had an issue and contacted them.
Read full review of Netwrix Endpoint Protector »
Anonymous User
IT Manager at a marketing services firm
I have not used technical support often, but every time I have, it was perfect. They have good support and they have...
Read full review of Netwrix Endpoint Protector »
Anonymous User
People Operations Manager at a tech services company
For the most part, their technical support has been really responsive and good about setting up time to go over...
Read full review of Netwrix Endpoint Protector »
Anonymous User
IT Infrastructure Manager at a non-profit
Customer Service: The service we've seen from NNT to date has been extraordinarily good. Technical Support: Technical...
Read full review of NNT Log Tracker Enterprise »
Anonymous User
CTO at a aerospace/defense firm
They were excellent. They were very responsive and helpful.
Read full review of Netwrix Endpoint Protector »
Anonymous User
IT Manager at a tech vendor
Within the past month or two, I have experienced problems and contacted technical support by email. They immediately...
Read full review of Netwrix Endpoint Protector »

Review 1 of 30

Salah Fateen
Business Consultant at Ntg clarity
When we needed Oracle support, we got it. But most of the support is handled by the vendor. The license included the...
Read full review of Oracle CRM »
Samir Bhattarai
Manager- Application and Cloud Services at a tech services company
I haven't created any tickets through support. However, my understanding is that, once you open a ticket, they will...
Read full review of Oracle Data Integrator (ODI) »
Ram Alla
BI Consultant at KPI Partners
The support provided by Oracle is very friendly, and we can get quick responses from them. I would rate the support...
Read full review of Oracle Business Intelligence Cloud Service »
JorgeMartinez2
Director of Information Systems at Knight Foundation

Read full review of PeopleSoft »
VinayG
Associate Consulting Manager at Huron
Oracle has a support portal where we can raise a service request and we can have our issues addressed. They provide...
Read full review of Oracle Integration Cloud Service »
SurajShah
Consultant at a tech services company
They have excellent Oracle support. Based on their feedback, documentation, and support, they are very good. You can...
Read full review of Oracle Access Manager »
Virendra Phophaliya
Senior Director at LTI - Larsen & Toubro Infotech
The support from Oracle is quite good. In the last two or three years, the entire focus from Oracle is towards the...
Read full review of JD Edwards EnterpriseOne »
Robin Saikat Chatterjee
Head of Oracle Cloud Infrastructure Solutioning Technology and Architeture at Tata Consultancy Services
Oracle's Technical support is knowledgeable and able to help with issues. We faced some challenging problems when...
Read full review of Oracle OBIEE »
Muharrem Iseri
Managing Partner at a tech services company
The technical support for Oracle Data Integrator (ODI) is good. Here in Turkey, you can directly contact support, and...
Read full review of Oracle Data Integrator (ODI) »
Anonymous User
Manager, Corporate Accounting at a construction company
We have IT support for HFM, and they apply patches and fulfill the needs we have.
Read full review of Oracle HFM »
HusniMilhem
Senior application manager at Tashid
The technical support services are good. However, there is still room for improvement, especially in resolving bugs.
Read full review of Oracle Fusion Cloud ERP »
Anonymous User
IT Administrator at a manufacturing company
We've had to contact technical support in the past for a few issues. However, our partner contacted them and dealt...
Read full review of Oracle Autonomous Data Warehouse »
Anonymous User
Technical Lead at a tech services company
7/10 because it is hard to find someone who has ODI knowledge on the first line of support. Oracle takes a long time...
Read full review of Oracle Data Integrator (ODI) »
Saiyed Shahab Ahmed
Chief Digitalization Executive at a energy/utilities company
The solution's tech support is good.
Read full review of Oracle Primavera Portfolio Management »
Lukasz Machnik
IT Architect at Grupa Wirtualna Polska
I am very satisfied with the solution’s technical support.
Read full review of Oracle VM »
Oliver Tran
Database Administrator at Contemi
The technical support team could work faster.
Read full review of Oracle Database as a Service »
VarunMohta
Senior Software Engineer at a tech services company
Oracle technical support is wonderful. We've had no problem with that.
Read full review of Oracle Database »
ThyagarajanGnanasekaran
Technical Architect at Alten
The support I have received from PeopleSoft has been excellent.
Read full review of PeopleSoft »
Emmanuel FOMUDE
Senior Oracle Database Administrator at a financial services firm
Oracle's technical support could be faster.
Read full review of Oracle Database »
Anonymous User
Sr DBA at a energy/utilities company
I have not used technical support because I am not the one who administer it. Technical support is good, I've heard.
Read full review of Oracle Enterprise Manager »
Anonymous User
Development Manager at a healthcare company
We are having a hard time getting proper support to help us complete our implementation.
Read full review of Oracle WebCenter »
RohitTrivedi
Senior Consultant at a tech vendor
Oracle provides technical support, but with some complex customizations, they do not offer assistance. For instance,...
Read full review of JD Edwards World »
Anonymous User
Data Modeler at a financial services firm
I've always been very happy with Oracle support. I think probably the one thing that I'd like to be able to have is...
Read full review of Oracle Database »
Anonymous User
Engineer at a tech services company
They're good.
Read full review of Oracle Enterprise Manager »
Susantha Kumar
Support on banking at Aithent
Oracle offers support through a ticketing tool. We raise a ticket, and someone from Oracle resolves it. For simple...
Read full review of Oracle NoSQL »
Anonymous User
OSS Engineer at a tech services company
The last time I had to deal with tech support was probably five years ago.
Read full review of Oracle Solaris »
Anonymous User
Associate Lead at a tech services company
I have contacted them, and they are generally good, but sometimes, we get a late response.
Read full review of Oracle OBIEE »
Fabricio Quintanilla
Data Analytics Manager
We did not have a positive experience with technical support.
Read full review of Oracle Analytics Cloud »
Anonymous User
Client Services Manager at a tech services company
Technical support, during some stages, was a bit of hassle. As the product is now stable, we have fewer instances...
Read full review of Oracle HCM Cloud »
Anonymous User
Dy. System Manager at a tech company
Customer Service: 7/10 Technical Support: 7/10
Read full review of Oracle Exalogic [EOL] »

Review 1 of 30

Technical Support

No Data Available

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