Compare Nagios vs Netwrix

Nagios

Based on 126 reviews.

Netwrix

Based on 46 reviews.

Overview

Nagios, an open-source computer-software application, monitors systems, networks and infrastructure. Nagios offers monitoring and alerting services for servers, switches, applications and services. It alerts users when things go wrong and alerts them a second time when the problem has been resolved. Ethan Galstad and a group of developers originally wrote Nagios as NetSaint. As of 2015 "Agios" also transliterates the Greek word, which means "saint".

Information Not Available

Sample Customers

Nagios Log Server

IBM, impulse, wipro, comteco

NNT Log Tracker Enterprise

Wonga, WHSmith

Popular Solutions

Nagios XI

4 reviews

Nagios Core

6 reviews

Nagios Network Analyzer

0 reviews

Netwrix Endpoint Protector

4 reviews

Netwrix Auditor

2 reviews

NNT Log Tracker Enterprise

0 reviews

Top Industries

Computer Software Company

11%

Financial Services Firm

Manufacturing Company

Government

Financial Services Firm

13%

Manufacturing Company

Government

Healthcare Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Emmanuel Appiah Boateng
Network and Security Engineer at a educational organization
I normally use Nagios XI for our servers. It's not particularly used for network equipment, however, I use it for...
Read full review of Nagios XI »
Gilbert Mwiinga
Baobab College logo System Administrator at a university
Primarily, I use it to monitor the uptime of all equipment, as well as network connectivity, availability, and the...
Read full review of Nagios Network Analyzer »
Syarul Idzuddin Adzmi
Operation Director at a tech services company
In my company, we use Nagios Log Server as our data center.
Read full review of Nagios Log Server »
Husham Yaqoob
Senior System Administrator at a tech services company
I was a senior system administrator. I've been using Nagios Core for more than ten years now. It can be used to...
Read full review of Nagios Core »
SyarulIdzuddin Adzmi
Operation Director at a tech services company
We use it for this specific client, they've deployed multiple instances of it across various locations to facilitate...
Read full review of Nagios Fusion »

Review 1 of 5

Sivakumar Mahathevan
Head of Sales and Technical - Malaysia at a tech services company
My customers' usual use cases for this solution are mostly for compliance at this juncture because, in Asia,...
Read full review of Netwrix Endpoint Protector »
RishiPandit
Lead - Technical Services at a tech services company
We use Netwrix Auditor for auditing, log centralizing, centralizing the logs, log management, and for permission...
Read full review of Netwrix Auditor »
Simonas Palevicius
Business Development Manager at a computer software company
Our clients primarily use it for auditing and data classification as they want to know who can access sensitive data,...
Read full review of Netwrix Data Classification »
Jason Peter Stone
Infrastructure Engineer at a logistics company
We use the tool for auditing purposes. We use it to audit specific areas of our business, particularly focusing on...
Read full review of Netwrix StealthINTERCEPT »
Jagganath Tendle
Senior Infra Manager at a tech vendor
I mainly use this solution to meet PCI compliance.
Read full review of NNT Log Tracker Enterprise »

Review 1 of 5

Customer Service

Syarul Idzuddin Adzmi
Operation Director at a tech services company
I had raised a ticket with the solution's technical support for some stability issues, and they helped me resolve my...
Read full review of Nagios Log Server »
Amir Said
Site Duty Manager at a comms service provider
We didn't need to ask them for support before. It's easy to deal with it.
Read full review of Nagios XI »
Azam S M
Infrastructure Lead at a tech services company
Because the solution is open source, there's no direct support from Nagios. We post our questions to the community...
Read full review of Nagios Core »
Emmanuel Appiah Boateng
Network and Security Engineer at a educational organization
I haven't really needed to contact tech support from Nagios. I haven't had much experience with their customer service.
Read full review of Nagios XI »
Gilbert Mwiinga
Baobab College logo System Administrator at a university
The customer service and support team is good. Whenever I needed assistance, they were responsive and provided the...
Read full review of Nagios Network Analyzer »
SyarulIdzuddin Adzmi
Operation Director at a tech services company
I am satisfied with its technical support and I would rate it nine out of ten.
Read full review of Nagios Fusion »
Dario Leon
CEO - CIO - CTO - Senior Consultant Unix/Linux at a tech services company
10 out of 10.
Read full review of Nagios XI »
Anonymous User
Web Operations Engineer at a renewables & environment company
I didn't use customer service and technical support for Nagios. Everything I did I learned online through the...
Read full review of Nagios XI »
Anonymous User
Strategic Staffing Solutions at a retailer
Tech support has been pretty good. There have been a couple of occasions where we've had to pick up the phone and...
Read full review of Nagios Core »
DHINIL KUTTIKADAN
Unix Administrator at a computer software company
The support is good. I would rate them a seven out of ten.
Read full review of Nagios XI »
Anonymous User
Operational Lead at a government
The solution's technical support is okay. I am always with the people on the support side.
Read full review of Nagios XI »
Harshvardhan Dave
Nagios Technical Expert at a tech vendor
As I am working from Asia, and Nagios is based in America, we face the issue of time zones. But overall, trouble...
Read full review of Nagios XI »
Anonymous User
Account Manager, Cybersecurity at a tech services company
Support, we have a time zone issue, but we are providing our own support. I don't believe we require anything,...
Read full review of Nagios XI »
David Pratt
Senior DevOps Engineer Individual Contributor at a financial services firm
Technical support is generally good. I would rate them a four out of five.
Read full review of Nagios XI »
Anonymous User
IT Coordinator at a tech services company
I've never needed to contact the vendor as I have always found my answers via the documentation and Google searches.
Read full review of Nagios Core »
Anonymous User
Consultant Ingénieur de production informatique at a tech services company
Nagios responds quickly when you need them, and the community is really big.
Read full review of Nagios XI »
Anonymous User
NOC Manager/Network Administrator at a tech vendor
I dealt with technical support for a few months, but because I do not have a support contract I have not used it in...
Read full review of Nagios XI »
Goce Gavrilov
Chief Information Officer at a insurance company
I have not been in touch with Nagios technical support.
Read full review of Nagios Fusion »
Anonymous User
Senior Systems Architect at a tech vendor
The end-users love quick alerting and Grafana dashboards.
Read full review of Nagios Core »
Anonymous User
Computer Engineer at a tech services company
For technical support, I think I would try to rate it somewhere around seven out of ten.
Read full review of Nagios Core »
Anonymous User
Manager IT / Technical Project at a comms service provider
The support from Nagios XI is good and the response time is good. However, it can take some time to reach the right...
Read full review of Nagios XI »
Manoj Nair
Tech consultant at a tech services company
No vendor involvement
Read full review of Nagios Core »
Anonymous User
System Administrator at a hospitality company
With the open source forks, the community is vast and so is the knowledge around the product. Because of this, even...
Read full review of Nagios XI »
Hattab Mahdi
Assistant Director at a manufacturing company
I have not needed to contact technical support. There are webinars and other information available that I have made...
Read full review of Nagios XI »
Anonymous User
Manager of Infrastructure at a university
Customer Service: Customer service is excellent. Technical Support: I haven't needed any technical support.
Read full review of Nagios XI »
DHINIL KUTTIKADAN
Unix Administrator at a computer software company
Support could be better. The main issue is that their support is in the US. They are only available in a certain...
Read full review of Nagios Log Server »
Anonymous User
Manager, IT at a wholesaler/distributor
For any problem, we Google it to easily find a solution.
Read full review of Nagios Core »
Anonymous User
Head of IT, Projects and Organization at a financial services firm
Technical support is very good but is very expensive. It is becoming more and more expensive just like the upgrade....
Read full review of Nagios XI »
Nishith Vyas
Sr. System Administrator at a tech services company
I require less customer service because I am using an open source product. But, sincere thanks to the Nagios...
Read full review of Nagios Core »
Aymen Dridi
Systems and Virtualization Engineer at a tech services company
We use the open-source version of this solution and there is a large community that can provide support for any of...
Read full review of Nagios Core »

Review 1 of 30

RishiPandit
Lead - Technical Services at a tech services company
I have not had experience with technical support from Netwrix.
Read full review of Netwrix Auditor »
Sivakumar Mahathevan
Head of Sales and Technical - Malaysia at a tech services company
I would rate the technical support for Netwrix Endpoint Protector as a nine because we have trained engineers, and I...
Read full review of Netwrix Endpoint Protector »
Sivakumar Mahathevan
Head of Sales and Technical - Malaysia at a tech services company
I am satisfied with Endpoint Protector support services. It is exceptional.
Read full review of Netwrix Endpoint Protector »
Simonas Palevicius
Business Development Manager at a computer software company
The quality of support ultimately depends on the distributor. As for its direct support, it's generally good, but it...
Read full review of Netwrix Data Classification »
Mohammad Amir Hossain
Head of IT Infrastructure at a tech vendor
I rate technical support as ten out of ten.
Read full review of Netwrix Endpoint Protector »
Jason Peter Stone
Infrastructure Engineer at a logistics company
The tool's support has been quite responsive and quick to fix any issues.
Read full review of Netwrix StealthINTERCEPT »
SunnyKumar
Senior IT Engineer at a tech vendor
We typically reach out to customer support when encountering issues, especially when internet access or certain...
Read full review of Netwrix Endpoint Protector »
Mohamed Tantawy
IT Technical Support Deputy General Manager at a financial services firm
The technical support for Netwrix Auditor is excellent, with a maximum ticket resolution time of around 24 hours. I'm...
Read full review of Netwrix Auditor »
Naman Verma.
Security Delivery Specialist at a consultancy
The customer service and support were helpful.
Read full review of Netwrix Endpoint Protector »
Mohammad Amir Hossain
Head of IT Infrastructure at a tech vendor
Their support is very good. We have had very good experiences with them. They have been responsive and they're...
Read full review of Netwrix Endpoint Protector »
Anonymous User
Senior Engineer at a insurance company
Their technical support is perfect. They were awesome whenever I had an issue and contacted them.
Read full review of Netwrix Endpoint Protector »
Anonymous User
Security Architect at a tech services company
Our experience with their technical support has been better over the last year. Initially it was a little bit shaky,...
Read full review of Netwrix Endpoint Protector »
Anonymous User
Information Technology Security Engineer at a comms service provider
I would give their support a ten out of ten. I have nothing but good things to say about them. They have good...
Read full review of Netwrix Endpoint Protector »
Jagganath Tendle
Senior Infra Manager at a tech vendor
NNT's technical support is sound, but the overall time for resolutions could be improved.
Read full review of NNT Log Tracker Enterprise »
Abhinav Varshney
BDM at a construction company
The technical support services are good.
Read full review of Netwrix Endpoint Protector »
Jagganath Tendle
Senior Infra Manager at a tech vendor
I contact technical support on a regular business because we have to customize things as per our requirements. They...
Read full review of NNT Log Tracker Enterprise »
Alex Alexandre
system administrator at a financial services firm
One of the areas where there is room for improvement is support. It takes time for them to respond. They need to...
Read full review of Netwrix Endpoint Protector »
Sarang Bhagwat
Senior System Administrator at a computer software company
I never needed to contact the vendor for technical support because we faced very few issues. Most concerns were...
Read full review of Netwrix Endpoint Protector »
Alex Alexandre
system administrator at a financial services firm
The technical support is very good and they are responsive.
Read full review of Netwrix Auditor »
Darshil Sanghvi
Consultant at a tech services company
There are areas where CoSoSys supports more than other vendors do. For example, they offer support for Windows, Mac,...
Read full review of Netwrix Endpoint Protector »
Sanjeev Goyal
Head IT at a tech services company
Whenever we contacted support they would give us a resolution and we would apply it. One issue would get resolved but...
Read full review of Netwrix Endpoint Protector »
Anonymous User
IT Manager at a tech vendor
Within the past month or two, I have experienced problems and contacted technical support by email. They immediately...
Read full review of Netwrix Endpoint Protector »
Anonymous User
CTO at a aerospace/defense firm
They were excellent. They were very responsive and helpful.
Read full review of Netwrix Endpoint Protector »
Mayur Parmar
IT Specialist
We have been in touch with technical support and our experience has been pretty nice.
Read full review of Netwrix Endpoint Protector »
Anonymous User
IT Manager at a marketing services firm
I have not used technical support often, but every time I have, it was perfect. They have good support and they have...
Read full review of Netwrix Endpoint Protector »
Anonymous User
People Operations Manager at a tech services company
For the most part, their technical support has been really responsive and good about setting up time to go over...
Read full review of Netwrix Endpoint Protector »
Anonymous User
IT Engineer at a tech services company
Generally, they are very helpful when we escalate an issue. However, the time difference can make some discussions...
Read full review of Netwrix Endpoint Protector »
Anonymous User
Vice President Operations at a tech services company
We haven't needed to engage tech support.
Read full review of Netwrix Auditor »
Mahesh Chenchalapu
IT Manager of Information Technology Operations Manager at a aerospace/defense firm
The support is excellent. I got responses promptly, just like the vendor stated. If I email or call support, they are...
Read full review of Netwrix Endpoint Protector »
Anonymous User
Information Security Manager at a financial services firm
I have never personally been involved with technical support. There was joint deployment with our MSP. There have...
Read full review of Netwrix Endpoint Protector »

Review 1 of 30

Technical Support

No Data Available

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