Compare MuleSoft vs Perforce

MuleSoft

Based on 92 reviews.

Perforce

Based on 75 reviews.

Sample Customers

MuleSoft Anypoint API Manager

Coca-Cola, Splunk, Citrix, UCSF, Vertu, State of Colorado, National Post, TiVo, Deakin, LLS, Oldcastle Precast, ParcelPoint, Justice Systems, Ube, Sumitomo Corporation, PacificComp, University of Witwatersrand, Groupe Initiatives, Camelot, Panviva

Akana API Management

British American Tobacco, Credit Suisse, Daimler, eBay, FOX, Liberty Mutual, Marriott, Mayo Clinic, Skandia, Tata communications

Popular Solutions

MuleSoft Anypoint API Manager

19 reviews

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15 reviews

Perfecto

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BlazeMeter

12 reviews

Klocwork

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Top Industries

Computer Software Company

22%

Comms Service Provider

16%

Financial Services Firm

11%

Energy/Utilities Company

Computer Software Company

19%

Comms Service Provider

18%

Manufacturing Company

Financial Services Firm

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

MichaelSukachev
Sr. Enterprise Architect at Teranet Inc.
Primarily we use the product for our retail platform to build our integrations. That is the main feature of what it...
Read full review of Mule Anypoint Platform »
Anonymous User
Vice President at a philanthropy
We were using it for EDI. We were using it for integration between RFID portals and our ERP system. We were also...
Read full review of Mule ESB »
Anonymous User
MDG SAP Global Data Architect at a manufacturing company
We're using Anypoint MQ for messaging, in different types: from SAP to third party systems, global third party...
Read full review of Anypoint MQ »
Anonymous User
Global Head of Digital Cloud & Platform Services at a financial services firm
We primarily use the solution for our APIs. We are moving from monoliths to API architecture and we have...
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Review 1 of 4

Roland Castelino
QA Lead at BMO Financial
Our use cases are execution on the cloud for web and mobile. With mobile, it could be different platforms, like iOS,...
Read full review of Perfecto »
Bala Maddu
Mobile Network Automation Architect at BT - British Telecom
We use this solution as a tester. When it comes to 5G, there are loads of changes because we're trying to build the...
Read full review of BlazeMeter »
Anonymous User
Sr. Test Engineering Manager - Embedded Linux SW / RF at a comms service provider
Klocwork is part of our automated system, continuously improving the pipeline. Whenever the software is merged into...
Read full review of Klocwork »
Anonymous User
Solutions Consultant at a tech services company
Helix ALM enables users to build, make efficient and effective decisions, and use least-cost methods for maximum...
Read full review of Helix ALM »

Review 1 of 4

Customer Service

Badrakh V
Information System Architect at Astvision
The community version of Mule ESB does not have support. I find information online if I need it.
Read full review of Mule ESB »
Awais Omer
Software Engineer at Tkxel
Instead of reaching out to customer support, I generally reach out to the Mule community. My peers will answer my...
Read full review of Mule Anypoint Platform »
Naveen Tak
Senior Integration Consultant at a tech services company
Customer Service: We had few guys from their support team. They were excellent. Technical Support: I would give...
Read full review of Mule ESB »
NIyas Ahamed
Chief Technology Officer Executive at CloudQ
I'm pretty satisfied with the technical support - there are delays sometimes, but whenever they give a solution, it's...
Read full review of Mule Anypoint Platform »
Sreeram MC
R&DS IT EL - Digital at a healthcare company
We have a good support system with the Mule Anypoint Platform technical team. We have a dedicated support contact...
Read full review of Mule Anypoint Platform »
Onkar Pathre
Cloud Solution Architect at Accenture
Technical support is good. I was already working in Mulesoft, so I didn't require any technical help.
Read full review of MuleSoft Anypoint API Manager »
AzharAhmed
Integration Consultant at a energy/utilities company
Mulesoft Anypoint API Manager technical support is good, they are responsive. I rate the support from Mulesoft...
Read full review of MuleSoft Anypoint API Manager »
PurbayanSaha
Associate Consultant at Wipro
I haven't personally contacted MuleSoft support. Our team has contacted them during some test scenarios, and they...
Read full review of Mule ESB »
Mahdy Zia Uzzaman
System Integration Engineer at ILCS
Technical support is fast and good.
Read full review of Mule ESB »
FranciscoSantos
Director at Pixel Studio PTY
The technical support is reliable and quick to resolve any block we have.
Read full review of Mule ESB »
Anonymous User
Senior IT Consultant at a tech services company
The technical support is OK and I've never really needed it.
Read full review of Mule ESB »
Anonymous User
Solution Architect at a tech services company
I didn't contact them. My current role does not allow me to directly contact technical support.
Read full review of Mule Anypoint Platform »
Anonymous User
Self Employed/Independent at a consultancy
Good, but a bit formal with following process and policies, but that can be the case with technical support anywhere.
Read full review of Mule Anypoint Platform »
Anonymous User
Senior Software Engineer at a tech services company
Technical support is more in the purview of developers.
Read full review of Mule ESB »
Uma Sridhara
Senior Manager at Accenture
Depending on the subscription and severity of the case, technical support prioritizes the support cases. I would rate...
Read full review of MuleSoft Anypoint API Manager »
Anonymous User
Consultant Principal on: MuleSoft Expert, Oracle Fusion Expert, webMethods Expert; Dev, SA, EA, PM at Visual Integrator Consulting
Customer Service: 10/10 - They have a very strong customer success and professional services team. Technical Support:...
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Gautam-Sharma
Principal Consultant at a consultancy
We're not so happy with the technical support, it could definitely be improved.
Read full review of Mule Anypoint Platform »
Anonymous User
IT Project & Demand Manager at a insurance company
Customer Service: Good level, they respond quickly and escalate as well if needed. Technical Support: Technical...
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Anonymous User
SVP - API integration, Fintech, Solution Architect, Delivery and Digital Lending at a financial services firm
Technical support has been great. If you raise a ticket, then they respond on the basis of the severity of the issue,...
Read full review of MuleSoft Anypoint API Manager »
Uday-Kiran
Not specified ( Team Lead ) at ADP
The support is pretty good. We raise a ticket when we need something and the response time is good.
Read full review of Mule ESB »
Anonymous User
Integration Architect @ Information Management, Integration and Analytics - RXP Services Limited at a tech services company
Technical support is superb. The engineers that support customers are Java developers and have a deep understanding...
Read full review of Mule ESB »
BrajendraKumar
Lead Consultant at HCL Technologies
The technical support is good, but it is a new solution, so it will take time to mature. I would give technical...
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Anonymous User
Senior Software Engineer at a computer software company
Their response is based on the subscription. If you are experiencing any production-related issues, they're...
Read full review of Mule ESB »
Anonymous User
Enterprise Integration Consultant at a computer software company
I haven't contacted technical support but I have been in touch with some of its engineers and they were a pleasure to...
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RajeshKumar12
General Manager at HCL Technologies
The technical support is very good. One of the best things about MuleSoft is its community. They provide support if...
Read full review of MuleSoft Anypoint API Manager »
Safouen Chibani
Developer JAVA/JEE, Mule ESB at a tech vendor
We have used technical support for some issues that we could not figure out by ourselves. They are fast and don't...
Read full review of Mule ESB »
Anonymous User
Technical Architect at a tech services company
We haven't had any issues with technical support, they're quite good.
Read full review of Mule Anypoint Platform »
RaghavendraNagolu
CSM -PCBU at Tata Consultancy Services
We have hardly needed assistance from a technical perspective because their infrastructure is powerful and after sale...
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Anonymous User
Senior Software Engineer at a computer software company
I am a Community Edition user, so I can’t comment about the enterprise support by Mule. However, you will not get an...
Read full review of Mule ESB »
Anonymous User
Global Head of Digital Cloud & Platform Services at a financial services firm
Technical support has been helpful. There were also people embedded in my team.
Read full review of MuleSoft Anypoint API Manager »

Review 1 of 30

Anto Infanta
Senior Test Engineer at a computer software company
The technical support is good. They have good support documentation and when we have contacted them, they helped to...
Read full review of BlazeMeter »
Glenford John
Product Manager, Device Integration at a tech vendor
Technical support is amazing. They have 24/7 support. I was amazed that we could have support that doesn't involve...
Read full review of Perfecto »
Ryan Mohan
Quality Assurance Manager at a financial services firm
Technical support is absolutely phenomenal. I've worked with them very closely on many occasions. Whether it's...
Read full review of BlazeMeter »
Govindaraj Ponnusamy
Automation Architect at a tech consulting company
Whenever we have a doubt about mobile device testing, we just go to the Perfecto site and what we need will be there....
Read full review of Perfecto »
Sameer Bakshi
Test Specialist at IBM
Their technical support is very good. They immediately respond to our queries and try to resolve them in the best way...
Read full review of Perfecto »
Anonymous User
Test Manager at a tech company
I would give the technical support a 5/10.
Read full review of BlazeMeter »
Anonymous User
Regional Head Customer Experience at a financial services firm
We have had contact with technical support and they are good. We have no issues with them.
Read full review of Perfecto »
Anonymous User
Owner/CEO at a tech services company
Customer Service: It's great. Technical Support: It's great.
Read full review of Helix ALM »
Michael Bujokas
Manager and Platform Lead, Canadian Digital Banking at BMO
They're quite responsive and they do reach out for more information, which is good. Lately they've been coming back...
Read full review of Perfecto »
Anonymous User
Development Manager at a comms service provider
We did not use technical support.
Read full review of BlazeMeter »
Anonymous User
Senior Embedded Software Engineer at a engineering company
Technical support is good (7/10).
Read full review of Klocwork »
Anonymous User
Principal Consultant - Business Analysis / Project Management / Account Management at a tech consulting company
Easy to use and effective.
Read full review of BlazeMeter »
Anonymous User
Assistant Vice President at a tech services company
We actually did reach out to the technical support and it was all right, not great. We didn't get the answers we needed.
Read full review of Akana API Management »
Anonymous User
Lead Software QA Engineer at a tech services company
Support is adequate. Getting initial responses for support issues can sometimes be slow.
Read full review of BlazeMeter »
Anonymous User
Chief Technology Officer at a non-profit
Any questions we had were addressed promptly by knowledgeable individuals.
Read full review of BlazeMeter »
Anonymous User
Sr. Test Engineering Manager - Embedded Linux SW / RF at a comms service provider
I have used the support from Klocwork. There was a transition time when we started using the solution which was not...
Read full review of Klocwork »
Steve Ybarra
QA Automation Engineer
I rate BlazeMeter support ten out of ten. The BlazeMeter team has been fantastic. Anytime we need something, they're...
Read full review of BlazeMeter »
Anonymous User
Embedded Software Developer at a tech services company
The tool has good support for static analysis.
Read full review of Klocwork »
Anonymous User
IT Quality Control at a insurance company
I commend their tech support. Their support is very efficient, very helpful, and very personalized. They just go...
Read full review of Perfecto »
Anonymous User
Solutions Consultant at a tech services company
I don't deal with them directly, but I would rate them as adequate.
Read full review of Helix ALM »
Anonymous User
Senior Data Manager at a computer software company
The technical support was almost perfect, both for user support and for system administrators.
Read full review of Helix Core »
Anonymous User
Advanced Product Developer - Software at a manufacturing company
I haven’t used Seapine / Perforce tech support directly. I have only interacted with our internal TestTrack...
Read full review of Helix ALM »
Anonymous User
Senior Technical Consultant at a healthcare company
The technical support is good.
Read full review of Helix Core »
Anonymous User
Senior Quality Assurance Automation Engineer / Manager at a non-profit
Technical support has been great.
Read full review of BlazeMeter »
Swati P
Deputy Manager Quality Assurance at eInfochips
Technical support is quite good. We have a vendor partner in India and they do a good job of supporting us.
Read full review of Klocwork »
Anonymous User
Gerente de Sistemas e Ingenieria de Software Libre
When we required any tech support, we contacted Gabriel and Hussein who gave us superb service, in order to resolve...
Read full review of Akana API Management »
Anonymous User
QA Automation & Perform Lead (C) at Canadian Tire
The technical support is excellent. When we had hiccups during deployment, they responded quickly with effective...
Read full review of BlazeMeter »
Anonymous User
Technology services specialist at a financial services firm
They are very good. In the beginning, they held a workshop with our team, and whenever we ask questions, we are...
Read full review of BlazeMeter »
Specialist677
Specialist at a non-tech company
The technical support is good. They support us whenever we need it.
Read full review of Klocwork »
Anonymous User
Global Delivery Head at a consultancy
There is minimal support available for BlazeMeter. You have to use the internet and try to do some searches to find...
Read full review of BlazeMeter »

Review 1 of 30

Technical Support

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