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Micro Focus vs ServiceNow

Unbiased reviews from our professional community. A complete perspective on vendors based on user input.
Micro Focus
Based on 1252 reviews.
ServiceNow
Based on 281 reviews.
Latest Research
Overview
Micro Focus International plc is a multinational software and information technology business based in Newbury, Berkshire, England. The firm provides software and consultancy services for clients updating legacy systems to more modern platforms. The Company is listed on the London Stock Exchange and is a constituent of the FTSE 250 Index. It was renamed Micro Focus Group in 1983. On June 2008 the company acquired the Israeli NASDAQ listed software company NetManage for US$73.3 million.
ServiceNow is a platform-as-a-service provider of enterprise Service Management software. It was founded in 2003 by Fred Luddy, the previous CTO of Peregrine Systems and Remedy Corporation. ServiceNow specializes in delivering ITSM applications and thus competes with BMC, Computer Associates, IBM, and Hewlett-Packard. It also provides a platform for forms-based workflow application development and thus competes with SaaS/PaaS providers such as Salesforce.com's Force.com offering. Slootman has specifically indicated this as a key corporate strategy in press interviews and keynotes at the ServiceNow user conferences called Knowledge.
Sample Customers
Micro Focus Project and Portfolio Management (PPM)
Bank Simpanan Nasional, Smart Communications, Aareon AG
Micro Focus Cloud Service Automation
China Merchants Bank, Osiatis
Micro Focus Hybrid Cloud Management X
Istanbul Grand Airport
Micro Focus Asset Manager
Finansbank, MTS India, Sprint
Micro Focus ZENworks Asset Management
Sesame, Catharina Ziekenhuis, Kent and Medway Health Informatics Service, Maidstone and Tunbridge Wells NHS Trust, Schuco International KG, Spring Independent School District, Tropitone Furniture
Micro Focus Service Manager
resultspositive, Globicon
Micro Focus Service Management Automation X (SMAX)
Court of Justice of the Federal District and Territories (TJDFT), Zurich Airport, Petroleum Development Oman, Sopra Steria, NLMK Group, NCBA Bank Kenya Plc, Allied Motion Technologies Inc., The James Hutton Institute
Micro Focus Operations Orchestration
Casablanca INT, Internet Initiative Japan, Railway Information Systems, Samsung SDS, and Turkcell.
Micro Focus Universal Discovery and Universal CMDB
China Merchants Bank, NNIT, Alfa-Bank, Sprint
Micro Focus ALM Octane
Orange, Airbus, Haufe Group, Kellogg's, Claro, Bon Secours, World Wide Technology
ServiceNow
AAA, AstraZeneca, Becton, Dickinson and Company, Broadcom, Christus Health, Epicor, Equinix, GE Capital, Intuit, KPMG, Loyola Marymount University, OshKosh, Quantas, RedHat, Royal Bank of Scotland, Swiss Re, U.S. Department of Energy, Safeway, Yale University, and Zillow    
Loom Systems
Citrix, Amdocs, Sysaid, Hexaware, Effibar, Revtrak, Taptica
ServiceNow IT Operations Management
servicenow, TransAlta, NATS, Symantec
ServiceNow Orchestration
experian, BEACHBODY, HealthPartners, Banosoft
ServiceNow Strategic Portfolio Management
Proximus, UNT SYSTEM, SAP SuccessFactors
ServiceNow Discovery
York, National Grid, DXC Technology, experian, BEACHBODY
ServiceNow CMDB
Wayfair, Siemens, Allianz, Experian, Vitas Healthcare
Popular Solutions
Top Industries
Computer Software Company
20%
Comms Service Provider
17%
Financial Services Firm
13%
Government
7%
Computer Software Company
19%
Comms Service Provider
16%
Financial Services Firm
10%
Government
8%
Quotes From Member Reviews
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Most Helpful Reviews
Customer Service
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Technical Support
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