Compare McAfee vs WatchGuard

McAfee

Based on 227 reviews.

WatchGuard

Based on 135 reviews.

Latest Research

Panda Security Adaptive Defense vs. McAfee MVISION Endpoint

Updated: September 2022

McAfee MVISION Endpoint vs. Panda Security Adaptive Defense

Updated: September 2022

Sample Customers

McAfee Total Protection for Data Loss Prevention

Kleberg Bank

McAfee MOVE AntiVirus

Kleberg Bank, Sicredi, Seagate, Loop Technology, Vidant Health, Xcel Energy, Cook County, Berkshire Health Systems, Mauser, China Pacific Insurance, Cologne-Bonn Airport, Bank Central Asia, Boston Medical Center, Boston Scientific

McAfee Network Security Platform

Desjardins Group, HollyFrontier, Nubia, Agbar, WNS Global Services, INAIL, Universidad de Las Américas Puebla (UDLAP), Cook County, China Pacific Insurance, Bank Central Asia, California Department of Corrections and Rehabilitation, City of Chicago, Macquarie Telecom, Sutherland Global Services, Texas Tech University Health Sciences Center, United Automotive Electronic Systems

McAfee Application Control

Contec

McAfee Active Response

Liquor Control Board of Ontario

McAfee MVISION Endpoint Detection and Response

Sutherland Global Services

Panda Security Adaptive Defense

Indra, Valea AB, Fineit, Aemcom, Data Solutions INC., Gloucestershire NHS, Golden Star Resources Ltd, Hispania Racing Team, Instituto Dos Museus e da ConserÊo, Escuelas Pias Provincia Emaus, Axiom Housing Association, Municipality of Bjuv, Lesedi Nuclear, Mullsj_ municipality, Eng. skolan Norr AB, Dalakraft AB, Peter Green Haulage Ltd

WatchGuard Application Control

Chester School District, Kensington Close Hotel

WatchGuard Data Loss Prevention

Royal Yachting Association, Sunray Engineering

WatchGuard Intrusion Prevention Service

Chester School District

WatchGuard Threat Detection and Response

Goodwill New York / New Jersey, F4 IT, Café Comunicação Integrada

WatchGuard Gateway AntiVirus

Star Cargo

Popular Solutions

McAfee MOVE AntiVirus

50 reviews

McAfee Total Protection for Data Loss Prevention

12 reviews

McAfee Complete Data Protection

11 reviews

WatchGuard Firebox

20 reviews

Panda Security Adaptive Defense

9 reviews

WatchGuard Threat Detection and Response

4 reviews

Top Industries

Comms Service Provider

22%

Computer Software Company

22%

Government

Financial Services Firm

Comms Service Provider

36%

Computer Software Company

16%

Government

Wholesaler/Distributor

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Anonymous User
Tech Lead at a tech services company
Presently, I am using the Threat Intel solution for reputation checks in our daily SOC operations and threat hunting....
Read full review of McAfee Global Threat Intelligence »
Jean-Luc Des Groseilliers
Owner at JLDG
I am using the LiveSafe version for the endpoint protection of my main computer, two portables, and a mobile phone. I...
Read full review of McAfee Web Protection »
Anonymous User
Tech Lead at a tech services company
We use McAfee ESM for log storage and audit purposes. Security is the base reason, and we do build content for them.
Read full review of McAfee ESM »
Milos Tolpa
IT Engineer at FormatPC
We use this solution for controlling web content that the users are accessing. It's very good in case situations...
Read full review of McAfee Web Gateway »
Marlon Advento
Technical Consultant at Westcon-Comstor
The solution is used mostly for perimeter protection. It's to protect the client and server site. It offers basic but...
Read full review of McAfee Network Security Platform »

Review 1 of 5

Peter Galgano
Owner at a construction company
It's a perimeter device and I use it as a DNS server for my domain, but I'm not the typical user for this type of...
Read full review of WatchGuard Firebox »
Mohamed Y Ahmed
Technical & Pre-Sales Manager at GateLock
We are a solution provider and WatchGuard is one of the product lines that we implement for our customers. I am the...
Read full review of WatchGuard Threat Detection and Response »
Scott Morin
Owner / CEO at Midwest Technology Specialists LLC.
The big issue with data-loss protection is the end-to-end encryption between the user and whatever site they're...
Read full review of WatchGuard Data Loss Prevention »
Abdul Malik Mohammed
Senior System Engineer at a tech services company
We use WatchGuard Intrusion Prevention Service to secure our servers. It's usually deployed to protect the whole...
Read full review of WatchGuard Intrusion Prevention Service »
Anonymous User
IT Technician at a real estate/law firm
WatchGuard AuthPoint is the multifactor authentication solution for our VPN. It gets used on a regular basis. It is...
Read full review of WatchGuard AuthPoint »

Review 1 of 5

Customer Service

LeonWessels
IT Security Manager at Telecommunications Services of Trinidad & Tobago Limited (TSTT)
I rate McAfee support seven out of 10. We haven't opened a ticket with McAfee for the new product, but I would say...
Read full review of McAfee Active Response »
RahulRaju
Security Specialist at Perth Airport
While there are bugs and a few functionality issues, it is just a matter of raising them with the support team....
Read full review of McAfee ePolicy Orchestrator »
MarkGrover
Information Technology Security Consultant at Infosec Consulting ltd
I have not personally contacted technical support but I have gotten feedback from people who have. Most people are...
Read full review of McAfee Web Protection »
Abel Abenemi
Network Support Engineer at a energy/utilities company
McAfee has very good support. We can submit a report online to open a case and they will contact you immediately to...
Read full review of McAfee Complete Data Protection »
LeonWessels
IT Security Manager at Telecommunications Services of Trinidad & Tobago Limited (TSTT)
So far, the engineers that manage this solution claim that they're pretty good in terms of technical support. If they...
Read full review of McAfee Active Response »
Suresh Pathipatti
Senior Information Technology Administrator at Aighospital
Technical support has been fine. We haven't really had any big problems to deal with.
Read full review of McAfee MVISION Endpoint »
Jerry Oniye
Group General Manager at Mandilas Toyota
We have in-house support with McAfee. That said, we haven’t had any problems. Once we installed it, then we had our...
Read full review of McAfee MOVE AntiVirus »
Erika Valiente
Product Manager at Ran Security
The support from McAfee Web Protection could improve. The quality of support depends on who you end up getting on the...
Read full review of McAfee Web Protection »
Ritchelle Cortez
Technical Presales Consultant - Solutions Architect at Nexus Technologies,Inc.
My personal experience with technical support is limited, but we have a good working relationship with them. In the...
Read full review of McAfee MVISION Endpoint »
Mohammed Badowi
IT system manager at NBO
McAfee Complete Data Protection has a good technical support team.
Read full review of McAfee Complete Data Protection »
Prasanna VA
Senior Technical Manager at Incedo Inc.
We have been in touch with the McAfee technical support. They also struggled with a problem we had with an infected...
Read full review of McAfee MVISION Endpoint »
SambhajiBhosale
Network Security Consultant at a tech services company
The technical support of McAfee is great.
Read full review of McAfee ePolicy Orchestrator »
Shreyansh Sharma
Instrument and Control Engineer at a energy/utilities company
We have found the technical support to be very helpful. They are responsive and available when we need them to help...
Read full review of McAfee ePolicy Orchestrator »
JohnBlack
Founder and CEO at Offset3, LLC
The technical support is good, but it isn't always specific. That's a problem in my industry; it's a highly...
Read full review of McAfee ePolicy Orchestrator »
Arkadiy Malamud
Antivirus Support Team Lead at a insurance company
Customer Service: GoodTechnical Support: Good. However there is no definite SLA when a complicate issue is escalated...
Read full review of McAfee ePolicy Orchestrator »
Manoj Chitgopeker
Region Head - S1@Dimension Data India at a computer software company
I'm not sure if the technical teams have done so, but I haven't contacted technical support.
Read full review of McAfee MVISION Endpoint »
Sanjit Achary
Senior Manager at a tech services company
We've been in touch with technical support in the past. They've been quite good. We've been satisfied with their...
Read full review of McAfee ePolicy Orchestrator »
Anonymous User
Vice President - Risk Management, Chief Information Security Officer at a computer software company
McAfee's technical support is fairly good.
Read full review of McAfee Web Gateway »
Anonymous User
Senior Manager of System Security
Customer Service: 8 out of 10Technical Support: 8 out of 10
Read full review of McAfee ePolicy Orchestrator »
Anonymous User
Business System Analyst at a consultancy
I have not used technical support for the product.
Read full review of McAfee ESM »
Anonymous User
Lead Cyber Security Consultant at a security firm
The most important thing is how they enable our team. They provide us with good support during the pre-sales stages.
Read full review of McAfee Complete Data Protection »
Anonymous User
Technical Lead at a financial services firm
The technical support has been good.
Read full review of McAfee MOVE AntiVirus »
Anonymous User
Network Security Engineer at a tech services company
Customer Service: 5/10. Technical Support: 4/10.
Read full review of McAfee StoneGate [EOL] »
Anonymous User
Junior Product Consultant at a tech services company
We've used technical support in the past and have found them to be quite good. They're better than other competitors....
Read full review of McAfee Network Security Platform »
Anonymous User
Application Programmer (Infrastructure and OA support) at a government
We have raised support cases to McAfee and they responded in a professional and helpful manner and completed with...
Read full review of McAfee Complete Data Protection »
Anonymous User
Cyber Security Consultant at a tech services company
The technical support is pretty poor.
Read full review of McAfee ePolicy Orchestrator »
Anonymous User
Information System Security Coordinator at a comms service provider
I'm happy with the technical support.
Read full review of McAfee ePolicy Orchestrator »
Anonymous User
Technical Presales Consultant/ Engineer at a wholesaler/distributor
Their technical support is generally responsive and has good resolutions for issues. They respond quickly.
Read full review of McAfee MOVE AntiVirus »
Anonymous User
Lead IT Specialist at a tech services company
When you first contact technical support, they simply show you articles. It is only after it is escalated that a...
Read full review of McAfee MOVE AntiVirus »
Anonymous User
Lead architect at a computer software company
I have never directly contacted McAfee's technical support.
Read full review of McAfee MOVE AntiVirus »

Review 1 of 30

Zinon Panagiotou
Information Technology Support Specialist at a financial services firm
We had an issue once where a PC didn't allow us to install the software. There was some conflict with the other...
Read full review of Panda Security Adaptive Defense »
RainerAlbrecht
General Manager at Gemakom
The technical support is very good because when our customer has a problem, they are very dependent on the cloud...
Read full review of WatchGuard Intrusion Prevention Service »
Scott Morin
Owner / CEO at Midwest Technology Specialists LLC.
I find that their tech support is excellent. And as a reseller, my relationship with my point of contact is also...
Read full review of WatchGuard Data Loss Prevention »
Kevin Mabry
CEO at Sentree Systems, Corp.
I don't use technical support that often, so I don't have much of a need for them. However, when I talked to them in...
Read full review of Panda Security Adaptive Defense »
RedieRamos
Cloud Solutions Architect at a tech services company
I have not contacted technical support by telephone or email. When I have run into problems, I just performed a...
Read full review of Panda Security Adaptive Defense »
Santosh Thorwat
IT Head at Patil Group
We did not need to use technical support.
Read full review of WatchGuard Firebox »
Alexey Shcherbatyi
Network Administrator at Abona Deutschland GmbH
I would rate WatchGuard's tech support at the highest mark of five out of five. I was very pleased with them. We were...
Read full review of WatchGuard Firebox »
Rick Phillips
IT Manager at IDI Distributors Inc.
Tech support has been good. It's gotten a lot better the past few years; it's very much improved. Twelve years ago it...
Read full review of WatchGuard Firebox »
Nadeem Abdulla
Assistant Manager - IT Infrastructure at Taghleef Industries SpA
WatchGuard's technical support is okay, but they could do more to push knowledge so the customer could solve their...
Read full review of WatchGuard Firebox »
Scott Eastman
Project Consultant at SysGroup PLC
I have contacted their technical support and they were very, very good.
Read full review of WatchGuard Application Control »
Zachary Russ
Lead IT Systems Engineer/Solutions Architect at Queensland Aboriginal and Islander Health Council
All of my interactions with the technical support team of WatchGuard Firebox have been great, so far. The support...
Read full review of WatchGuard Firebox »
Anonymous User
Technical Support at a tech vendor
Whenever I have a problem I contact the technical support and I normally have to wait at least a day for them to...
Read full review of WatchGuard Firebox »
Richard Marcin
Sr. Systems Administrator at a individual & family service
The times I've used technical support it was excellent.
Read full review of WatchGuard Firebox »
Anonymous User
Senior Manager IT Security and Infrastructure at a insurance company
Technical support is good. Our level one support in the country is near our office and when we have an issue they...
Read full review of WatchGuard Threat Detection and Response »
Anonymous User
President at a tech consulting company
Professional grade support: They are really knowledgeable.
Read full review of WatchGuard XTM [EOL] »
Anonymous User
System Administrator at a retailer
The technical support is very fast and reliable. They are very professional. We have never had any issues with the...
Read full review of WatchGuard Threat Detection and Response »
Jason Lau Quan
Business Development at Lisa Communications Limited
The technical support is good.
Read full review of Panda Security Adaptive Defense »
Anonymous User
Prepress/Systems Manager at a printing company
The technical support was good. Last year, I had an issue with one of the Fireboxes going down. It was overheated,...
Read full review of WatchGuard Firebox »
Anonymous User
I.T. Manager at a construction company
I haven't had to use their technical support in about seven years.
Read full review of WatchGuard Firebox »
Anonymous User
ICT Manager at a maritime company
In general, their support is okay, and nothing fancy. We have had a few chats and a few cases on several things that...
Read full review of WatchGuard Firebox »
Anonymous User
Principal at a consumer goods company
We have not had to use their technical support.
Read full review of WatchGuard Firebox »
Anonymous User
Systems Engineer at a tech services company
They provide very good support. I am definitely satisfied with their support.
Read full review of WatchGuard Threat Detection and Response »
Anonymous User
CIO at a healthcare company
I was in contact with the WatchGuard technical support three or four times. I was satisfied with them and their...
Read full review of WatchGuard Application Control »
Anonymous User
Network Admin at a manufacturing company
Their support is awesome. I get a solution to my problem within 24 hours, and if they don't have a solution within 24...
Read full review of WatchGuard Firebox »
Anonymous User
Director at a tech services company
We've dealt with support and they've been good overall.
Read full review of Panda Security Adaptive Defense »
RajeshV1
Chief Executive Officer at esupport Solutions Pvt ltd
We've contacted technical support in the past. We've found them to be very good. They are helpful and responsive. I...
Read full review of WatchGuard Firebox »
PANAGIOTIS AGATHAGELIDIS
Freelancer at ITware
The technical support is very good.
Read full review of Panda Security Adaptive Defense »
Anonymous User
COO/CTO at a pharma/biotech company
Yes, I had a positive experience with tech support.
Read full review of WatchGuard Firebox »
Anonymous User
Network & infra Manager at Vanguard Business Solutions & Consulting
Customer Service: I haven’t requested any help from customer service. Technical Support: I attended training from...
Read full review of WatchGuard XTM [EOL] »
Reviewer93465
System Analyst at a transportation company
I have no complaints about WatchGuard's technical support. If you have a question, they answer it.
Read full review of WatchGuard Firebox »

Review 1 of 30

Technical Support

No Data Available

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