Compare McAfee vs Tenable

McAfee

Based on 142 reviews.

Tenable

Based on 248 reviews.

Overview

Information Not Available

Tenable Network Security is a developer of vulnerability detection systems. Tenable Network Security is an American network security company, co-founded by Ron Gula, Jack Huffard, and Renaud Deraison in 2002.

Sample Customers

Tenable Nessus

Bitbrains, Tesla, Just Eat, Crosskey Banking Solutions, Covenant Health, Youngstown State University

Tenable Vulnerability Management

Global Payments AU/NZ

Tenable Security Center

IBM, Sempra Energy, Microsoft, Apple, Adidas, Union Pacific

Tenable Cloud Security

Tyler Technologies, Bilfinger, BarkBox, MongoDB, airSlate, Adama, Latch, Cloudinary, Riskified, AppsFlyer, IntelyCare, Aidoc, 42Dot, and more.

Popular Solutions

McAfee ePolicy Orchestrator

5 reviews

McAfee Complete Data Protection

5 reviews

McAfee Total Protection for Data Loss Prevention

2 reviews

Tenable Nessus

14 reviews

Tenable Security Center

11 reviews

Tenable Vulnerability Management

11 reviews

Top Industries

Financial Services Firm

Manufacturing Company

Marketing Services Firm

Computer Software Company

Financial Services Firm

10%

Computer Software Company

10%

Manufacturing Company

10%

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

PankajKumar24
IT Manager at a tech services company
The use cases for McAfee ePolicy Orchestrator involve deploying multiple customers for endpoint solutions, EPP...
Read full review of McAfee ePolicy Orchestrator »
Wahidur Rahman
Senior Executive Officer at a financial services firm
Our primary use case for this solution is activity, authentication, and scans for audit purposes and priority...
Read full review of McAfee Vulnerability Manager for Databases [EOL] »
VivekGupta7
DGM at a financial services firm
McAfee Web Protection is for our entire system, regardless of the brand. It is implemented in all systems through an...
Read full review of McAfee Web Protection [EOL] »
Anonymous User
Information Security Analyst at a real estate/law firm
My major use case for McAfee Complete Data Protection is for DLP. McAfee Complete Data Protection helps to prevent...
Read full review of McAfee Complete Data Protection »
Kalidas Mangle
Sr. System Engineer at a tech vendor
We are working with McAfee Total Protection for Data Loss Prevention and Trellix products in our environment, but not...
Read full review of McAfee Total Protection for Data Loss Prevention »

Review 1 of 5

Chethan Gowda
Windows Security Patching Operation III (Cyber Operations) at a outsourcing company
We usually use Tenable Vulnerability Management for vulnerability scannings, and we get the reports from Tenable to...
Read full review of Tenable Vulnerability Management »
OndrejKOVAC
Solution engineer at a consultancy
The primary use case for Tenable Security Center among my clients is risk-based vulnerability management. It involves...
Read full review of Tenable Security Center »
DragosCernat
Information Security Architect at a transportation company
We had other solutions that we used. One solution was that we did not have something exactly similar to what Element...
Read full review of Tenable Cloud Security »
AbhishekPandey5
Senior Consultant at a manufacturing company
I am using it for Asset Discovery, vulnerability management and threat intel. Tenable OT Security is for asset...
Read full review of Tenable OT Security »
Arun Seetha
Cyber Security Architect at a security firm
I have been dealing with Tenable.io Container Security for almost four to six months.
Read full review of Tenable.io Container Security »

Review 1 of 5

Customer Service

Meleria Mangaring
Solutions Engineer at a wholesaler/distributor
McAfee offers very good technical support and we have been very happy with its capabilities. We find support to be...
Read full review of McAfee Total Protection for Data Loss Prevention »
ObaseunAwoyinfa
Security Consultant at a consumer goods company
For data protection, I have never really had to leverage support. I’ve not had to deal with support on any of the...
Read full review of McAfee Complete Data Protection »
Wahidur Rahman
Senior Executive Officer at a financial services firm
I would rate the technical support of this solution a seven, on a scale from one to 10, with one being the worst and...
Read full review of McAfee Vulnerability Manager for Databases [EOL] »
RathinVaidya
Vice President (Technical) at a computer software company
I rate the scalability of McAfee Total Protection for Data Loss Prevention a nine out of ten.
Read full review of McAfee Total Protection for Data Loss Prevention »
Vivek Sathaye
Director at a tech services company
The support from McAfee Total Protection for Data Loss Prevention could improve.
Read full review of McAfee Total Protection for Data Loss Prevention »
Muco Aga
Cloud Security Solutions Consultant at a tech consulting company
We did not directly reach out to McAfee, the corporation, in terms of support. We can get help from their partners....
Read full review of McAfee Total Protection for Data Loss Prevention »
Vincent Watti
Owner at a manufacturing company
The support is good. We've interacted with them directly a few times.
Read full review of McAfee ePolicy Orchestrator »
VivekGupta7
DGM at a financial services firm
Inspira provides both technical support and maintenance. They have a specialist, a special engineer, who handles it...
Read full review of McAfee Web Protection [EOL] »
Anonymous User
Manager of BI at a tech services company
The technical support is good, but it's always "I'll call you back", especially when there are no threats. We usually...
Read full review of McAfee Web Protection [EOL] »
Anonymous User
Cyber Security Consultant at a tech services company
The technical support is pretty poor.
Read full review of McAfee ePolicy Orchestrator »
Anonymous User
Manager at a tech services company
My clients and suppliers are usually working with technical support.
Read full review of McAfee Complete Data Protection »
Anonymous User
AVP - Information Security at a financial services firm
Technical support has been good. If I have ever needed assistance, I have been able to get some help.
Read full review of McAfee Web Protection [EOL] »
Kalidas Mangle
Sr. System Engineer at a tech vendor
I would give customer support a rating of ten.
Read full review of McAfee Total Protection for Data Loss Prevention »
Anonymous User
Computer Framework at a healthcare company
I can't comment on technical support, because we really did not use it other than for downloading new versions or for...
Read full review of McAfee StoneGate [EOL] »
Sabina C
Sr. IT Business Analyst at a financial services firm
I didn't need to contact technical support for McAfee Total Protection.
Read full review of McAfee Total Protection for Data Loss Prevention »
Sanjit Achary
Senior Manager at a tech services company
We've been in touch with technical support in the past. They've been quite good. We've been satisfied with their...
Read full review of McAfee ePolicy Orchestrator »
Anonymous User
IT Consultant at a tech consulting company
Customer Service: The McAfee customer service is great. As mentioned in my earlier review, this is a top 10 customer...
Read full review of McAfee Web Protection [EOL] »
Anonymous User
Chief Information Security Officer at a venture capital & private equity firm
Their technical support is average.
Read full review of McAfee ePolicy Orchestrator »
Obaseun Awoyinfa
Security Consultant at a tech services company
To be honest, I have actually never really needed to call support overall. The product has been working all these...
Read full review of McAfee Complete Data Protection »
RajuBhatt
retired
I've never had to reach out to the support.
Read full review of McAfee Complete Data Protection »
Anonymous User
IT Manager at a financial services firm
Technical support is good. They are timely in responding.
Read full review of McAfee Total Protection for Data Loss Prevention »
Yash Rana
Manager IT at a transportation company
The technical support of McAfee is good and that is why we use McAfee products. The support and protection is very...
Read full review of McAfee Complete Data Protection »
Anonymous User
System Engineer at a tech services company
Their support is really good. I would rate it a nine out of ten. I have never any issues with their support. They...
Read full review of McAfee ePolicy Orchestrator »
Kalidas Mangle
Sr. System Engineer at a tech vendor
I rate the technical support a ten out of ten.
Read full review of McAfee ePolicy Orchestrator »
Anonymous User
Sr. Product Management Specialist at a comms service provider
The technical support is good, but it could be better.
Read full review of McAfee Vulnerability Manager for Databases [EOL] »
Anonymous User
Information Security Engineer at a tech services company
When we've had issues in the past, and, although they ended up solving our problem, we found the response time was...
Read full review of McAfee Total Protection for Data Loss Prevention »
Mohd Fadhil
Security Engineer at a tech services company
The technical support is good.
Read full review of McAfee Web Gateway Cloud Service »
Abel Abenemi
IT Lead\Network Security Analyst at a energy/utilities company
McAfee has very good support. We can submit a report online to open a case and they will contact you immediately to...
Read full review of McAfee Complete Data Protection »
Anatolii Konstantynov
Project Engineer at a tech services company
When contacting support, we would have to wait days before getting a response, and other times they were not able to...
Read full review of McAfee Complete Data Protection »
Ermal Galo
Information Security Officer at a financial services firm
We haven't required technical support in the last few years. Everything that has to be done, we have done it by...
Read full review of McAfee ePolicy Orchestrator »

Review 1 of 30

Alexandru Cioruta
Global Cybersecurity Presales Domain Lead Architect at a tech services company
The integration is between us and Tenable Identity Exposure. We have excellent technical support, and we have a great...
Read full review of Tenable Identity Exposure »
SumeshKumar
Manager Cloud Security at a tech services company
The solution's technical support is good. I have observed that whenever my company faces any problem, the product's...
Read full review of Tenable.io Container Security »
SamiAyyash
Threat Intelligence Engineer at a tech services company
I'm happy with Tenable's technical support.
Read full review of Tenable Nessus »
Trirong Phuaythip
Solution Consultant at a tech services company
The tickets are passed quickly. Their support manager works proactively in scheduling meetings and solving the issues...
Read full review of Tenable Security Center »
AdeelAgha
Team Lead - Cyber Security & Compliance at a mining and metals company
After deploying Tenable, I spoke with the technical support a maximum of two or three times. They are very...
Read full review of Tenable Vulnerability Management »
Yusuf-Hashmi
Sr. Director - Group Head - IT Security (CISO) at a manufacturing company
Tenable support is good. I haven't had any issues with the response we get from them.
Read full review of Tenable Lumin »
Kai Boon Giam
Director at a tech services company
I have yet to contact technical support. The users within my team are technical people, and if they have an issue,...
Read full review of Tenable Nessus »
Gabriel Clement
Lead IT Security and Remediation at a financial services firm
I've not escalated anything to technical support.
Read full review of Tenable Nessus »
Amit Goyal
Consultant at a consultancy
We have had some issues with technical support.
Read full review of Tenable.io Container Security »
Amr Abdelnaser
Senior Information Security Analyst at a computer software company
My colleagues say that the tech support team is very responsive and helpful.
Read full review of Tenable Vulnerability Management »
Iwegbue Godspower Isioma
Cyber Security Analyst at a tech services company
We don't have many issues.
Read full review of Tenable Vulnerability Management »
Mahmoud Elhamaymy
Professional services team lead at a tech services company
I have dealt with technical support once. They were very good and very responsive.
Read full review of Tenable.io Web Application Scanning »
Jairo Willian Pereira
Information Security Manager at a retailer
It SLA/support are enough.
Read full review of Tenable Nessus »
Hatem Langar
Security Analyst at a tech services company
We have encountered some problems with the technical support from Tenable; I would rate it a five out of ten. It is...
Read full review of Tenable.io Web Application Scanning »
Pov Men
Network Security Engineer at a tech services company
The customer service/technical support for the solution is very good.
Read full review of Tenable Vulnerability Management »
Anonymous User
Information Security Analyst at a tech services company
They are good.
Read full review of Tenable Security Center »
Donald Koketso
Security engineer at a construction company
It was challenging to contact the technical support team earlier. However, we have found the right contact and can...
Read full review of Tenable Vulnerability Management »
Daniel Durante
Senior Manager at a security firm
The technical support is great. We have called them a few times and they have always helped us.
Read full review of Tenable Nessus »
Anonymous User
Owner at a tech services company
I've used the tech support a couple of times. I would say they are very good because they were able to say, "Hey,...
Read full review of Tenable Nessus »
Anonymous User
Director of Cyber Security at a outsourcing company
I provide support to my customers. I have not run into an issue that I needed to contact the support from Tenable.io...
Read full review of Tenable.io Web Application Scanning »
Anonymous User
Information Security Analyst at a retailer
Technical support is excellent. They are extremely responsive and very helpful. We are quite satisfied with the level...
Read full review of Tenable Security Center »
Anonymous User
Head of Information Security at a consultancy
I rate Tenable technical support as an eight or nine out of ten. They are helpful and were very helpful to us,...
Read full review of Tenable Security Center »
SivaMurali
Senior Cybersecurity Consultant at a tech services company
Customer service and support with Tenable is good. They are knowledgeable and responsive. I would rate their service...
Read full review of Tenable Security Center »
Anonymous User
Security Specialist at a security firm
In general, it is fast. In some cases, we need L3 support, which can take some time, but overall, it is really fast....
Read full review of Tenable.io Web Application Scanning »
Anonymous User
Security Consultan at a security firm
The support ticketing system needs improvement. Whenever we create tickets, they are directed to a general support...
Read full review of Tenable.io Web Application Scanning »
Bryan Evans
Security Analyst at a energy/utilities company
I rate the support of Tenable Nessus a four out of five.
Read full review of Tenable Nessus »
Anonymous User
IT Security Operations Analyst at a manufacturing company
Technical support is good. They provided information that is needed.
Read full review of Tenable Nessus »
KalaiarasuSanthirasekeran
Security Professional at a tech vendor
We have not needed to contact tech support much. We contacted them about the false positives, and they were helpful.
Read full review of Tenable Nessus »
VishalShah
Senior Information Security Engineer at a consultancy
Technical support requires constant follow up and that is an issue. Once they are made aware of an issue, it takes...
Read full review of Tenable Vulnerability Management »
Reviewer843121
Founder & CEO at a tech services company
Tenable Nessus is very easy to support and manage and this is why I have not needed to contact support.
Read full review of Tenable Nessus »

Review 1 of 30

Technical Support

No Data Available

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