Compare McAfee vs Tenable

McAfee

Based on 139 reviews.

Tenable

Based on 239 reviews.

Overview

Information Not Available

Tenable Network Security is a developer of vulnerability detection systems. Tenable Network Security is an American network security company, co-founded by Ron Gula, Jack Huffard, and Renaud Deraison in 2002.

Sample Customers

Tenable Nessus

Bitbrains, Tesla, Just Eat, Crosskey Banking Solutions, Covenant Health, Youngstown State University

Tenable Vulnerability Management

Global Payments AU/NZ

Tenable Security Center

IBM, Sempra Energy, Microsoft, Apple, Adidas, Union Pacific

Tenable Cloud Security

Tyler Technologies, Bilfinger, BarkBox, MongoDB, airSlate, Adama, Latch, Cloudinary, Riskified, AppsFlyer, IntelyCare, Aidoc, 42Dot, and more.

Popular Solutions

McAfee ePolicy Orchestrator

8 reviews

McAfee Complete Data Protection

5 reviews

McAfee Total Protection for Data Loss Prevention

5 reviews

Tenable Nessus

14 reviews

Tenable Security Center

14 reviews

Tenable Vulnerability Management

14 reviews

Top Industries

Financial Services Firm

12%

Computer Software Company

Manufacturing Company

Government

Computer Software Company

12%

Financial Services Firm

11%

Manufacturing Company

10%

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Kamal Abdelrahman
Country Manager at a tech services company
I am intensively working with McAfee Total Protection for Data Loss Prevention, and it is a good solution that we...
Read full review of McAfee Total Protection for Data Loss Prevention »
VivekGupta7
DGM at a financial services firm
McAfee Web Protection is for our entire system, regardless of the brand. It is implemented in all systems through an...
Read full review of McAfee Web Protection [EOL] »
Wahidur Rahman
Senior Executive Officer at United Commercial Bank Limited
Our primary use case for this solution is activity, authentication, and scans for audit purposes and priority...
Read full review of McAfee Vulnerability Manager for Databases [EOL] »
Chetankumar Savalagimath
Delivery Manager at a tech services company
Presently, I am using the Threat Intel solution for reputation checks in our daily SOC operations and threat hunting....
Read full review of McAfee Global Threat Intelligence [EOL] »
PankajKumar24
IT Manager at Gigabit Technologies Pvt Ltd
The use cases for McAfee ePolicy Orchestrator involve deploying multiple customers for endpoint solutions, EPP...
Read full review of McAfee ePolicy Orchestrator »

Review 1 of 5

Mani Bommisetty
Infrastructure patching Manager at a manufacturing company
I use Tenable Vulnerability Management to scan the network, including servers and endpoints, to identify risks in our...
Read full review of Tenable Vulnerability Management »
OndrejKOVAC
Solution engineer at EXPERTience
The primary use case for Tenable Security Center among my clients is risk-based vulnerability management. It involves...
Read full review of Tenable Security Center »
Antonio Scola
Owner at SUNLIT TECHNOLOGIES
They are looking to promote a deeper security strategy with Tenable Cloud Security. Companies are migrating from...
Read full review of Tenable Cloud Security »
AbhishekPandey5
Senior Consultant at Payatu
I am using it for Asset Discovery, vulnerability management and threat intel. Tenable OT Security is for asset...
Read full review of Tenable OT Security »
Jonathan-Pereira
Cyber Security Architect at a comms service provider
I have at least three use cases. One is for ITDR solutions for threat detection. Another is the vulnerability...
Read full review of Tenable.io Web Application Scanning »

Review 1 of 5

Customer Service

Kamal Abdelrahman
Country Manager at a tech services company
In general the technical is average. Not great but not bad.
Read full review of McAfee Total Protection for Data Loss Prevention »
Shrikant Pillay
Service Management Consultant at Tata Consultancy
I've never had an issue with McAfee. I've never had to reach out to technical support.
Read full review of McAfee Total Protection for Data Loss Prevention »
RathinVaidya
Vice President (Technical) at Shaligram Infotech LLP
I rate the scalability of McAfee Total Protection for Data Loss Prevention a nine out of ten.
Read full review of McAfee Total Protection for Data Loss Prevention »
ObaseunAwoyinfa
Security Consultant at Trinexia
For data protection, I have never really had to leverage support. I’ve not had to deal with support on any of the...
Read full review of McAfee Complete Data Protection »
Victor Akidiva
CEO at Semper Systemis Ltd
There are instances where McAfee interferes with business applications. So, in those cases, we require an...
Read full review of McAfee Complete Data Protection »
DavidJones7
Head of Content at Pharmaflow
Whenever an issue is raised by our company, the support team responds well and on time. The support team of McAfee...
Read full review of McAfee ePolicy Orchestrator »
Massimo Biccini
Cyber Security Consultant & Presale at Innovery
If we're talking about the classic product, we found that technical support usually had good skills and sound...
Read full review of McAfee Complete Data Protection »
Jagdish Lomte
Founder & CEO at StreaMplify
The support from McAfee Total Protection for Data Loss Prevention is good. However, if they provided 24 hours a day...
Read full review of McAfee Total Protection for Data Loss Prevention »
Harish G
IT Analyst at SISA Information Security
We do get support from our reseller. We don't get support directly from McAfee.
Read full review of McAfee Total Protection for Data Loss Prevention »
Roi Nahari
CTO- Consulting Services at 2bsecure
The support needs some improvement. It needs to be more professional.
Read full review of Sentrigo Hedgehog [EOL] »
Anonymous User
Computer Technician at a leisure / travel company
We do not call McAfee directly because they couldn't provide us with the help we needed onsite because we needed...
Read full review of McAfee Firewall Enterprise MFE [EOL] »
Anonymous User
Senior Developer, shareholder at a hospitality company
Customer Service: I've never approached customer service with regards to this particular product. Technical Support:...
Read full review of McAfee Firewall Enterprise MFE [EOL] »
Pankaj Nagpal
Chief Information Security Officer at Romsons
Technical support has not been helpful for us. We tried to reach out during the implementation process and were given...
Read full review of McAfee Total Protection for Data Loss Prevention »
Daniel Colombani
Lead: Incident Response, Investigation & Vulnerability Management at a government
The technical support is great. When we put in a ticket, they respond in a few hours. If we put in that the server is...
Read full review of McAfee Web Protection [EOL] »
Anonymous User
Security Professional
Customer Service: We were a McAfee EMEA Premier Managed Service Provider at the time, so we had no problems getting...
Read full review of McAfee ePolicy Orchestrator »
Anonymous User
Application Programmer (Infrastructure and OA support) at a government
We have raised support cases to McAfee and they responded in a professional and helpful manner and completed with...
Read full review of McAfee Complete Data Protection »
Abel Abenemi
IT Lead\Network Security Analyst at Oiltest Services Limited
Technical support is perfect. If you send a request for help but resolve the issue yourself after a few hours, they...
Read full review of McAfee Complete Data Protection »
Anatolii Konstantynov
Project Engineer at ISSP
When contacting support, we would have to wait days before getting a response, and other times they were not able to...
Read full review of McAfee Complete Data Protection »
Anonymous User
Network Security Engineer at a tech services company
Customer Service: 5/10. Technical Support: 4/10.
Read full review of McAfee StoneGate [EOL] »
Anonymous User
System Engineer at Inbox Business Technologies
Their support is really good. I would rate it a nine out of ten. I have never any issues with their support. They...
Read full review of McAfee ePolicy Orchestrator »
Amer-Alkhawaldeh
Presales Manager at a computer software company
Essentially, as a service delivery partner, we are also technical support to some level.
Read full review of McAfee Complete Data Protection »
JonathanChawatama
IT Security Consultant at ZOL Zimbabwe
I'd rate technical support seven out of ten. Every year we have to go through product certifications, so we hardly...
Read full review of McAfee Complete Data Protection »
Anonymous User
Managing Director at a consultancy
Technical support is handled via our partner. They helped us implement and manage the solution. We go through them...
Read full review of McAfee MVISION Mobile »
Anonymous User
Storage Engineer at 22by7
Technical support is absolutely fine. I have very good friends in support. Most of the time, most of my friends are...
Read full review of McAfee Complete Data Protection »
Anonymous User
Manager of BI at a tech services company
The technical support is good, but it's always "I'll call you back", especially when there are no threats. We usually...
Read full review of McAfee Web Protection [EOL] »
Obaseun Awoyinfa
Security Consultant at CS Africa
To be honest, I have actually never really needed to call support overall. The product has been working all these...
Read full review of McAfee Complete Data Protection »
Amman Khan Mohammed
Senior System Engineer at a tech services company
I have opened a few cases with technical support and their support is good. It depends on what type of contract you...
Read full review of McAfee ePolicy Orchestrator »
Eduardo Jassir
Cyber Security Coordinator at Gecelca SA E.S.P.
We receive technical support from the partner, and they are very good. We've never had to contact McAfee. We just...
Read full review of McAfee ePolicy Orchestrator »
SambhajiBhosale
Network Security Consultant at a tech services company
The technical support of McAfee is great.
Read full review of McAfee ePolicy Orchestrator »
Anonymous User
Cyber Security Consultant at a tech services company
The technical support is pretty poor.
Read full review of McAfee ePolicy Orchestrator »

Review 1 of 30

Prajot Nair
Senior Manager -Cloud Security at Capgemini
Tenable doesn't provide support beyond documentation.
Read full review of Tenable Vulnerability Management »
Ali Al-Mahrooqi
Manager at a financial services firm
Technical support for this solution was good. They were responsive.
Read full review of Tenable Nessus »
Rafael Ustariz
IT security consultant at Netready LATAM
Tenable SC support has been very helpful.
Read full review of Tenable Security Center »
Matthew Weisler
Sole Proprietor at Core-Infosec
I have not needed technical support. A colleague reported that a licensing issue took two weeks to resolve. A bigger...
Read full review of Tenable Nessus »
Venugopal Potumudi
Senior Consultant at Tata Consultancy
We've never had any real difficulties, and therefore we haven't really dealt with support.
Read full review of Tenable Vulnerability Management »
Jahanzeb Feroze Khan
Assistant Manager Network Security at Institute of Business Administration, Karachi
The technical support should be improved.
Read full review of Tenable.io Web Application Scanning »
AmardeepSingh
Programmer at eClerx Services Limited
We have used the support from Tenable Nessus. The support was relatively good.
Read full review of Tenable Nessus »
Javier Salazar
Security Engineer at Tenable Network Security
Technical support could improve its response time.
Read full review of Tenable OT Security »
Amit Goyal
Consultant at Tata Consultancy Services
We have had some issues with technical support.
Read full review of Tenable.io Container Security »
Mahmoud_Mohamed
Infrastructure Engineer at IP Protocol INC
The technical support services are good.
Read full review of Tenable OT Security »
Sereyreach Dy
Security Infrastructure Engineer at NP Secure Co.,Ltd
For the solution's technical support, our company directly seeks help from the solution's vendor in Vietnam or...
Read full review of Tenable Nessus »
ShanakaFernando
Consultant at a computer software company
The support of Tenable Nessus is responsive and helpful. I rate the support from Tenable Nessus a five out of five.
Read full review of Tenable Nessus »
Anonymous User
Presales Engineer at a tech services company
Technical support is very efficient and they escalate the tickets when you have a big issue. When you open a ticket,...
Read full review of Tenable Security Center »
Andrew Lane
Cloud Security Engineer at a tech vendor
Customer support for Tenable Cloud Security is recommended, with no problems and very responsive.
Read full review of Tenable Cloud Security »
Anonymous User
Solutions and Services Manager at a tech services company
The solution's technical support is not good. I rate the technical support a three out of ten.
Read full review of Tenable Cloud Security »
Dr Trust Tshepo Mapoka
Senior Cybersecurity Consultant at CIA Botswana
Tenable's technical support has a very good turnaround time.
Read full review of Tenable Nessus »
Anonymous User
IT Manager at a financial services firm
I rate the technical support a seven out of ten.
Read full review of Tenable Vulnerability Management »
Jonathan-Pereira
Cyber Security Architect at a comms service provider
Tenable services in Brazil are regional services. The global services would be rated around nine, while the global...
Read full review of Tenable.io Web Application Scanning »
Shay Chouker
CSO at a manufacturing company
I rate the technical support around three to four out of ten. Sometimes, when we had problems, it was hard to get...
Read full review of Tenable Vulnerability Management »
JaanAnvelt
Chief Information Security Officer at BIGBANK AS
It is not super good and could do some improvements. I've had interactions with different parties, and while it's not...
Read full review of Tenable Security Center »
Anonymous User
Assistant manager IT security at a financial services firm
We sometimes took support from Tenable when we had issues with the scans and we couldn't get the results. They were...
Read full review of Tenable Security Center »
Anonymous User
President and CEO, Founder Executive at SecuSolutions Co., Ltd.
I've never used technical support in the past. I've never had a need to. Therefore, I wouldn't be able to assess...
Read full review of Tenable Vulnerability Management »
AbhishekPandey5
Senior Consultant at Payatu
They generally do not have regional people available for support. Users need to procure a gold model to get support...
Read full review of Tenable OT Security »
Gintaras_Navickas
Cyber Security Officer at Gudu
I consulted with support about half a year ago. They connected through TeamViewer and helped me resolve the problem.
Read full review of Tenable Nessus »
Anonymous User
CISO at a financial services firm
The solution's technical support is quite good and very supportive. I rate the technical support nine and a half out...
Read full review of Tenable.io Container Security »
Miguel Angel Hernández Armas
Implementation Engineer at GFx Soluciones
The Tenable support is very good and has really solved in a timely manner the problems that have occurred in the...
Read full review of Tenable Nessus »
Anonymous User
Director of Cyber Security at a outsourcing company
I provide support to my customers. I have not run into an issue that I needed to contact the support from Tenable.io...
Read full review of Tenable.io Web Application Scanning »
Amine BEYAOUI
Senior Partner / Co-Founder at SKYTEK
Technical support does what it should. The solution is pretty straightforward and simple. As such, as with all...
Read full review of Tenable Security Center »
Anonymous User
Head of IT security at a financial services firm
Our local partner helps with the support.
Read full review of Tenable Nessus »
KalaiarasuSanthirasekeran
Security Professional at a tech vendor
We have not needed to contact tech support much. We contacted them about the false positives, and they were helpful.
Read full review of Tenable Nessus »

Review 1 of 30

Technical Support

No Data Available

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