Compare McAfee vs Tenable

McAfee

Based on 142 reviews.

Tenable

Based on 251 reviews.

Overview

Information Not Available

Tenable Network Security is a developer of vulnerability detection systems. Tenable Network Security is an American network security company, co-founded by Ron Gula, Jack Huffard, and Renaud Deraison in 2002.

Sample Customers

Tenable Nessus

Bitbrains, Tesla, Just Eat, Crosskey Banking Solutions, Covenant Health, Youngstown State University

Tenable Vulnerability Management

Global Payments AU/NZ

Tenable Security Center

IBM, Sempra Energy, Microsoft, Apple, Adidas, Union Pacific

Tenable Cloud Security

Tyler Technologies, Bilfinger, BarkBox, MongoDB, airSlate, Adama, Latch, Cloudinary, Riskified, AppsFlyer, IntelyCare, Aidoc, 42Dot, and more.

Popular Solutions

McAfee ePolicy Orchestrator

2 reviews

McAfee Complete Data Protection

3 reviews

McAfee Total Protection for Data Loss Prevention

2 reviews

Tenable Nessus

10 reviews

Tenable Security Center

5 reviews

Tenable Vulnerability Management

7 reviews

Top Industries

Outsourcing Company

18%

Construction Company

11%

Financial Services Firm

Manufacturing Company

Financial Services Firm

10%

Manufacturing Company

10%

Outsourcing Company

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Wahidur Rahman
Senior Executive Officer at United Commercial Bank Limited
Our primary use case for this solution is activity, authentication, and scans for audit purposes and priority...
Read full review of McAfee Vulnerability Manager for Databases [EOL] »
VivekGupta7
DGM at a financial services firm
McAfee Web Protection is for our entire system, regardless of the brand. It is implemented in all systems through an...
Read full review of McAfee Web Protection [EOL] »
Anonymous User
Information Security Analyst at a real estate/law firm
My major use case for McAfee Complete Data Protection is for DLP. McAfee Complete Data Protection helps to prevent...
Read full review of McAfee Complete Data Protection »
Kalidas Mangle
Sr. System Engineer at Zensar Technologies
We are working with McAfee Total Protection for Data Loss Prevention and Trellix products in our environment, but not...
Read full review of McAfee Total Protection for Data Loss Prevention »
Mohd Fadhil
Security Engineer at Mavisco Resources Sdn Bhd
The solution is used for granular filtering. For example, an organization can use the solution to allow users to...
Read full review of McAfee Web Gateway Cloud Service »

Review 1 of 5

TarunKumar2
Deputy Global Chief Information Security Officer at Nissan Digital
I think we use Tenable Vulnerability Management primarily for our internal use. We are not a reseller; we are a...
Read full review of Tenable Vulnerability Management »
Arun Seetha
Cyber Security Architect at a security firm
I have been dealing with Tenable.io Container Security for almost four to six months.
Read full review of Tenable.io Container Security »
Sunil Ramroop
Information Resources Coordinator - Application at PowerGen
Tenable Attack Surface Management is used in our OT environment to monitor the activities within our operational...
Read full review of Tenable Attack Surface Management »
DragosCernat
Information Security Architect at WSP
We had other solutions that we used. One solution was that we did not have something exactly similar to what Element...
Read full review of Tenable Cloud Security »
Anonymous User
Head of Information Security at a consultancy

Read full review of Tenable Security Center »

Review 1 of 5

Customer Service

Vincent Watti
Owner at Network Technics & Systems Ltd
McAfee's technical support is a bit of a letdown. Also, there's no good support within our region. The people who are...
Read full review of McAfee ePolicy Orchestrator »
BernardLugalia
Cyber Security Engineer at a tech services company
The tool itself is great, but the technical support is not always perfect. There have been some support issues. When...
Read full review of McAfee ePolicy Orchestrator »
AdnanButt
Service Security Specialist
Technical support is good. We've been largely satisfied with them so far.
Read full review of McAfee Complete Data Protection »
DavidJones7
Head of Content at Pharmaflow
Whenever an issue is raised by our company, the support team responds well and on time. The support team of McAfee...
Read full review of McAfee ePolicy Orchestrator »
Jagdish Lomte
Founder & CEO at StreaMplify
The support from McAfee Total Protection for Data Loss Prevention is good. However, if they provided 24 hours a day...
Read full review of McAfee Total Protection for Data Loss Prevention »
RathinVaidya
Vice President (Technical) at Shaligram Infotech LLP
I rate the scalability of McAfee Total Protection for Data Loss Prevention a nine out of ten.
Read full review of McAfee Total Protection for Data Loss Prevention »
Binu Haneef
System Administrator at Sky News Arabia
The technical support from McAfee ePolicy Orchestrator was very good with technically efficient professionals...
Read full review of McAfee ePolicy Orchestrator »
Boubacar Khouma
Owner at xconsult
I have not been in contact with McAfee's technical support.
Read full review of McAfee Total Protection for Data Loss Prevention »
Ilan Amir
Global IT Manager at a pharma/biotech company
I'm working with a security company called Intensity. After doing my own PoC, and also checking an IBM solution, I...
Read full review of McAfee Complete Data Protection »
Anonymous User
Managing Director at a consultancy
Technical support is handled via our partner. They helped us implement and manage the solution. We go through them...
Read full review of McAfee MVISION Mobile »
Anonymous User
AVP - Information Security at a financial services firm
Technical support has been good. If I have ever needed assistance, I have been able to get some help.
Read full review of McAfee Web Protection [EOL] »
Anonymous User
Presales System Engineer
Customer Service: 8/10 when they needed to help us. Technical Support: 7/10.
Read full review of McAfee StoneGate [EOL] »
Anonymous User
President - Systems Engineer at a manufacturing company
Customer Service: In my experience, the level of customer service is very good. Technical Support: Technical service...
Read full review of McAfee ePolicy Orchestrator »
Arkadiy Malamud
Antivirus Support Team Lead at a insurance company
Customer Service: GoodTechnical Support: Good. However there is no definite SLA when a complicate issue is escalated...
Read full review of McAfee ePolicy Orchestrator »
Anonymous User
Application Programmer (Infrastructure and OA support) at a government
We have raised support cases to McAfee and they responded in a professional and helpful manner and completed with...
Read full review of McAfee Complete Data Protection »
Ermal Galo
Information Security Officer at a financial services firm
We haven't required technical support in the last few years. Everything that has to be done, we have done it by...
Read full review of McAfee ePolicy Orchestrator »
Kalidas Mangle
Sr. System Engineer at Zensar Technologies
I rate the technical support a ten out of ten.
Read full review of McAfee ePolicy Orchestrator »
RahulRaju
Security Specialist at Perth Airport
While there are bugs and a few functionality issues, it is just a matter of raising them with the support team....
Read full review of McAfee ePolicy Orchestrator »
Anonymous User
Lead Cyber Security Consultant at a security firm
The most important thing is how they enable our team. They provide us with good support during the pre-sales stages.
Read full review of McAfee Complete Data Protection »
Anonymous User
Senior Developer, shareholder at a hospitality company
Customer Service: I've never approached customer service with regards to this particular product. Technical Support:...
Read full review of McAfee Firewall Enterprise MFE [EOL] »
Anonymous User
Senior Marketing Specialist II at Harman International
When we raise a ticket with the support they respond based on the severity of the matter. I rate the support from...
Read full review of McAfee ePolicy Orchestrator »
Anonymous User
Cyber Security at a tech services company
Technical support was good for what we needed. We just needed some support on the original install and set up, and we...
Read full review of McAfee Total Protection for Data Loss Prevention »
Anonymous User
Network Analyst at a financial services firm
Customer Service: Customer service is good. You will generally have access to a team of account managers, should...
Read full review of McAfee Firewall Enterprise MFE [EOL] »
Jean-Luc Des Groseilliers
Owner at JLDG
I never had to use their support. For the last five years or so, I've not had any issues.
Read full review of McAfee Web Protection [EOL] »
Anonymous User
Manager at a tech services company
My clients and suppliers are usually working with technical support.
Read full review of McAfee Complete Data Protection »
Eduardo Jassir
Cyber Security Coordinator at Gecelca SA E.S.P.
We receive technical support from the partner, and they are very good. We've never had to contact McAfee. We just...
Read full review of McAfee ePolicy Orchestrator »
Amer-Alkhawaldeh
Presales Manager at a computer software company
Essentially, as a service delivery partner, we are also technical support to some level.
Read full review of McAfee Complete Data Protection »
Kalidas Mangle
Sr. System Engineer at Zensar Technologies
I would give customer support a rating of ten.
Read full review of McAfee Total Protection for Data Loss Prevention »
Anonymous User
Cyber Security Engineer at a security firm
We've never escalated any issues to technical support. I can't speak to how helpful or responsive they would be.
Read full review of McAfee Complete Data Protection »
Anonymous User
Senior Technical Team Lead at Foresight Software Solutions Pvt Ltd
The technical support is good. It's easy for us to reach support whenever we experience any issues. They put us right...
Read full review of McAfee Complete Data Protection »

Review 1 of 30

Tharaka Shameera
Intent Manager at SLIIT
The solution’s tech support team is very helpful.
Read full review of Tenable Security Center »
AdeelAgha
Team Lead - Cyber Security & Compliance at Al Tuwairqi Group
After deploying Tenable, I spoke with the technical support a maximum of two or three times. They are very...
Read full review of Tenable Vulnerability Management »
Muhammad Kamran Khan
Chief information security officer at a financial services firm
We contacted support for some scenarios, like upgrades, new security patches, and for some customized reports. We...
Read full review of Tenable Nessus »
Mohamed-Helmy
Chief Information Security Officer at MIDBANK
Tenable technical support needs improvement.
Read full review of Tenable Security Center »
Abu Imran
Information Security Engineer at Nhq Distribution Ltd
The solution's technical support does respond to my company's queries.
Read full review of Tenable Security Center »
PapadAnandKumar
Senior OT Security Consultant at a consultancy
The support team is the same as others. There are delays. If I find a bug, they say they already know and are working...
Read full review of Tenable OT Security »
Mani Bommisetty
Infrastructure patching Manager at a manufacturing company
Technical support from Tenable is rated six out of ten. It needs improvement in response time and addressing feature...
Read full review of Tenable Vulnerability Management »
Amit Beniwal
Project Manager at Al Hassan LLC
We have no issues with support.
Read full review of Tenable Nessus »
Trirong Phuaythip
Solution Consultant at Westcon-Comstor
The tickets are passed quickly. Their support manager works proactively in scheduling meetings and solving the issues...
Read full review of Tenable Security Center »
Wessam Altoumi
Chief Commercial Officer at Yamamah Information Technology & Communication Systems LLC
Their technical support is very good. The feedback that I have received from the customers for the tickets that they...
Read full review of Tenable Nessus »
Anonymous User
Program Manager at a tech services company
Their technical support is good. Because I don't give out tens much for anything, I would say in the eight to nine...
Read full review of Tenable Security Center »
David Heed
Security Center Coordinator at a comms service provider
We have not needed to escalate support queries since we found the necessary information in manuals.
Read full review of Tenable Nessus »
Dr Trust Tshepo Mapoka
Senior Cybersecurity Consultant at CIA Botswana
Tenable's technical support has a very good turnaround time.
Read full review of Tenable Nessus »
Fatjon Celaj
Network Security Delivery Manager at alascom
The technical support was responsive and helpful. We were trying different integrations and needed some assistance.
Read full review of Tenable Nessus »
Anonymous User
Owner at a tech services company
I've used the tech support a couple of times. I would say they are very good because they were able to say, "Hey,...
Read full review of Tenable Nessus »
HARI EDARA
IT Manager at State of Texas
Technical support is good. We have 24/7 support from them. There are some of sales managers who are the bridge...
Read full review of Tenable Vulnerability Management »
Anonymous User
Freelancer And CEO at a tech vendor
The technical support from Tenable is adequate. When a customer opened a ticket, they did not reach out to us...
Read full review of Tenable Nessus »
Anonymous User
Director of Cyber Security at a outsourcing company
I provide support to my customers. I have not run into an issue that I needed to contact the support from Tenable.io...
Read full review of Tenable.io Web Application Scanning »
Shuvanjan Krishna Bhattacharya
Deputy General Manager at STBL
For the first-time implementation, in a few cases, we needed to call technical support to help with license...
Read full review of Tenable Security Center »
Anonymous User
Head of Information Security at a consultancy
I rate Tenable technical support as an eight or nine out of ten. They are helpful and were very helpful to us,...
Read full review of Tenable Security Center »
DivyaJyoti
0
The solution's support is okay, but it could be more customer-friendly. The people providing support have knowledge,...
Read full review of Tenable Vulnerability Management »
Anonymous User
Security Consultan at a security firm
They assist me every day, not just daily but several times a week, around three to four times. I handle support for...
Read full review of Tenable.io Container Security »
Arnab-Paul
Cyber Security Consultant at a tech vendor
Based on my experience, integrating Tenable Vulnerability Management with other tools is understood. My rating for...
Read full review of Tenable Vulnerability Management »
Vinayaka R
Security Analyst at a consultancy
The technical support team responds promptly to basic issues. However, when faced with major issues or more complex...
Read full review of Tenable Vulnerability Management »
Anonymous User
Information Security Analyst at a retailer
Technical support is excellent. They are extremely responsive and very helpful. We are quite satisfied with the level...
Read full review of Tenable Security Center »
MuhammadBilal4
Sr. Information Security Engineer at Rewterz
Technical support always replies back on Mondays and it depends on the open support cases.
Read full review of Tenable Nessus »
Abill Nerry
Senior Manager, IT Security at a financial services firm
The tech support was fairly good enough. I would not rate them as top-notch, but it was fairly good enough. I would...
Read full review of Tenable Security Center »
Anonymous User
Security Engineer at a media company
The technical support has been very useful. They are helpful. I rate the technical support from Tenable Nessus a four...
Read full review of Tenable Nessus »
SivaMurali
Senior Cybersecurity Consultant at a tech services company
Customer service and support with Tenable is good. They are knowledgeable and responsive. I would rate their service...
Read full review of Tenable Security Center »
Anonymous User
President and CEO, Founder Executive at SecuSolutions Co., Ltd.
I've never used technical support in the past. I've never had a need to. Therefore, I wouldn't be able to assess...
Read full review of Tenable Vulnerability Management »

Review 1 of 30

Technical Support

No Data Available

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