Compare ManageEngine vs Varonis

ManageEngine

Based on 183 reviews.

Varonis

Based on 4 reviews.

Latest Research

Varonis Datalert vs. ManageEngine Log360

Updated: September 2022

ManageEngine Log360 vs. Varonis Datalert

Updated: September 2022

Sample Customers

ManageEngine Log360

First Mountain Bank, TRA, Citadel Group, OnPoint Financial Corp, Florida Dept. of Transportation

Varonis Datalert

Enterprise Strategy Group

Popular Solutions

ManageEngine Desktop Central

23 reviews

ManageEngine ServiceDesk Plus

22 reviews

ManageEngine OpManager

11 reviews

Varonis Datalert

2 reviews

Top Industries

Comms Service Provider

28%

Computer Software Company

17%

Government

Financial Services Firm

Computer Software Company

23%

Comms Service Provider

13%

Financial Services Firm

10%

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Karthik G
Enterprise Pre-sales Specialist at Bluechip Infotech Pty Ltd
ADAudit supports local Active Directory change management. When there is a change, the event is logged in the domain...
Read full review of ManageEngine ADAudit Plus »
Rakesh Saini
Head of IT at a computer software company

Read full review of ManageEngine IT Asset Management »
Anonymous User
Technology Manager at a computer software company
We are using ManageEngine AssetExplorer in our organization for administrators, finance department, and for IT asset...
Read full review of ManageEngine AssetExplorer »
Anonymous User
Technical Support at a computer software company
Use cases can include whatever comes under the purview of access management, such as connecting to services with...
Read full review of ManageEngine PAM360 »
Anonymous User
IT Security Admin at a university

Read full review of ManageEngine Log360 »

Review 1 of 5

Anonymous User
IT Security Admin at a university
I'm relatively new to this organization. I'm just comparing and contrasting ManageEngine Log360 and Varonis DatAlert....
Read full review of Varonis Datalert »

Review 1 of 1

Customer Service

Park Armstrong
Chief Technical and Solution Architect at Vertigo Inc.
I had some pretty significant problems, and they were very complicated. I've had a number of conversations with them,...
Read full review of ManageEngine Desktop Central »
Chandraprakash Velmurugan
Project Leader - Release & Deployment at Solverminds
We opened a technical support ticket we used on the initial setup date and the response was very quick. They have...
Read full review of ManageEngine Applications Manager »
Munir Noor
System Security Engineer at a tech services company
They need to be more reactive. They play around the bush to get some time to provide you a proper solution. They are...
Read full review of ManageEngine ServiceDesk Plus »
Elizabeth Juarez
Global Chief Information Officer/ Chief Technology Officer at Kidzania
We're still receiving support from the implementer so haven't had to deal with technical support yet.
Read full review of ManageEngine ServiceDesk Plus »
Fredrick-Massawe
System Administrator at Bakhresa Group of companies
I have not used the support from ManageEngine OpManager.
Read full review of ManageEngine OpManager »
Jedidia Andriamanampisoa
Head of IT Services at Ambatovy Joint-Venture
Excellent technical support, the team is very supportive and responsive to all issues.
Read full review of ManageEngine Desktop Central »
ArunKumar1
IT Administrator at a healthcare company
I have not used the support from ManageEngine ServiceDesk Plus. Whenever there is any problem then I search online....
Read full review of ManageEngine ServiceDesk Plus »
Mahmoud Mawad
IT network admin at GASCO
The support of ManageEngine OpManager could improve. We had two issues and the support was not able to solve our...
Read full review of ManageEngine OpManager »
SYED KAMRAN AHMED
Enterprise Senior Account Manager Sales at a tech services company
The customer support has a slow response time.
Read full review of ManageEngine ServiceDesk Plus »
Syed Mohammed Wasi
Technical Consultant at Ministry of Finance - Saudi Customs
Technical support for this solution is fine. However, it is very hard to reach level one. Level two and three are ok,...
Read full review of ManageEngine OpManager »
AjayJoshi
Executive-Recruitment at Tech Mahindra Limited
We contacted technical support, but the problem is that they acknowledge it, but they always say that this will be...
Read full review of ManageEngine Applications Manager »
Anonymous User
Lead IT Infrastructure Specialist at Tunstall Healthcare
I have found customer service to be very responsive. I have had a couple of issues over the years and on one occasion...
Read full review of ManageEngine Desktop Central »
Anonymous User
IT Infrastructure and Security Manager at a computer software company
I've spoken with technical support in the past. It's a hit and miss, depending on who you speak with support. Some...
Read full review of ManageEngine Desktop Central »
Anonymous User
Team Lead at EOH Managed Services Public Sector
Customer Service: Excellent Technical Support: Excellent
Read full review of ManageEngine OpManager »
Anonymous User
Network Engineer at a tech services company
I've only had to deal with support once or twice and I've never had a problem. My colleague handles it a little bit...
Read full review of ManageEngine OpManager »
Maksim Kuznetsov
It distribution manager at Megatrade
Response time for level two and level three questions is very fast. For level one, they provide all of the necessary...
Read full review of ManageEngine ServiceDesk Plus »
Anonymous User
Information Technology Consultant at a tech services company
Technical support is good. Even if you contact them by email, you will receive a reply within one or two hours.
Read full review of ManageEngine Patch Manager Plus »
Anonymous User
CISO at a financial services firm
There has been nothing we needed to contact ManageEngine's technical support for. In terms of things we may have...
Read full review of ManageEngine IT360 »
Anonymous User
Senior IT Support Analyst at a healthcare company
The technical support, like the software, is hit or miss. Sometimes it takes a long time to get anything done. We...
Read full review of ManageEngine Desktop Central »
Anonymous User
Monitoring Specialist at a financial services firm
If you're dealing directly within the technical support team then they are pretty good.
Read full review of ManageEngine Applications Manager »
Anonymous User
Cloud Security Administrator at a wellness & fitness company
ManageEngine support is great.
Read full review of ManageEngine Firewall Analyzer »
YassiaSavadogo
Network security architect at ARCEP
The ManageEngine technical support team is very available.
Read full review of ManageEngine OpManager »
Anonymous User
Senior System Administrator at a tech services company
While you can live chat with technical support, they are only available for maybe seven or eight hours a day. If you...
Read full review of ManageEngine Desktop Central »
Anonymous User
Senior Manager, Customer Services and Operational Support at a tech services company
Technical support is good. We have received very good support from them.
Read full review of ManageEngine ServiceDesk Plus »
Jentle Mathew
Sr.Network Engineer at NTT Security
We did not receive adequate support when we had problems during the installation. They take too much time to get it...
Read full review of ManageEngine OpManager »
Anonymous User
Product Manager - IT Management Solutions at a reseller
Excellent.
Read full review of ManageEngine Applications Manager »
Anonymous User
Diretor Sistemas de Informação (CIO/CTO)
10 out of 10. They are superb technically, and their development listens to customers.
Read full review of ManageEngine OpManager »
Anonymous User
Global Infosec Lead at a tech services company
My experience with technical support has been good.
Read full review of ManageEngine Desktop Central »
Deena Khattab
MIS Manager at Misr Glass Manufacturing
Technical support is very responsive. During some updates, we had a few small issues and they fixed them for us.
Read full review of ManageEngine ServiceDesk Plus »
Anonymous User
Director of Consulting at a tech services company
I would preface this by saying in general the FAQ's are pretty helpful. Overall the support system has been helpful...
Read full review of ManageEngine Desktop Central »

Review 1 of 30

Anonymous User
Senior Security Engineer at a insurance company
The technical support is very good — very responsive.
Read full review of Varonis Datalert »
Anonymous User
Senior Engineer at a tech services company
Their technical support is very good. They have full, 24/7 access to engineers. You're not just dealing with a help...
Read full review of Varonis Datalert »
Anonymous User
IT Specialist at a government
The technical support is good.
Read full review of Varonis Datalert »
Anonymous User
IT Security Admin at a university
Their technical support is phenomenal.
Read full review of Varonis Datalert »

Review 1 of 4

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.