Compare ManageEngine vs Varonis

ManageEngine

Based on 347 reviews.

Varonis

Based on 14 reviews.

Sample Customers

Varonis Platform

Nottingham Building Society

Popular Solutions

ManageEngine ServiceDesk Plus

18 reviews

ManageEngine Endpoint Central

17 reviews

ManageEngine OpManager

11 reviews

Varonis Platform

10 reviews

Top Industries

Computer Software Company

14%

Financial Services Firm

Manufacturing Company

Educational Organization

Financial Services Firm

16%

Computer Software Company

10%

Manufacturing Company

Healthcare Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Md Abdul Hakim
System Engineer at Corporate Projukti Limited
Overview ManageEngine Log360 serves as a comprehensive log management solution designed to provide organizations with...
Read full review of ManageEngine Log360 »
Aneesh Mangla
General Consultant at Computer Ware (India) Pvt. Ltd.
ManageEngine NetFlow Analyzer is an essential piece for anyone who wants to monitor their network because network...
Read full review of ManageEngine NetFlow Analyzer »
Charles A
Deputy Director at Access Healthcare Services Pvt Ltd
We are using ManageEngine OpManager, password manager, desktops and endpoint management, and the services plus and a...
Read full review of ManageEngine OpManager »
SahilRana
Manager - IT at Milliman
We primarily use ManageEngine Endpoint Central for patch management. We still have around 300 servers, all of them...
Read full review of ManageEngine Endpoint Central »
Abrar Hussain Khan
Technology Lead at GMG
I use the solution to validate systems that are not patched and ensure security compliance. I conduct regular checks...
Read full review of ManageEngine Patch Manager Plus »

Review 1 of 5

Lovekesh Malik
Information Security Specialist at MindTree

Read full review of Varonis Platform »

Review 1 of 1

Customer Service

Md Abdul Hakim
System Engineer at Corporate Projukti Limited
Sometimes, IT issues arise like fraud blocking or service-related problems. When facing an issue, feedback is...
Read full review of ManageEngine IT Asset Management »
Jadeja
Group Company IT Infrastructure IT Admin at a retailer
Support needs improvement. They totally realy on customers at present.
Read full review of ManageEngine Endpoint Central »
Hussein Taha
IT Enterprise System Administrator at Nafeza
I rate the technical support a seven out of ten. We have been using the solution for almost a year and haven't faced...
Read full review of ManageEngine ADManager Plus »
Tanveer Khalid
Technical Consultant at Kidan
The tech support is always ready to help. They provide 24/7 support. There's a third-party involved that also...
Read full review of ManageEngine OpManager »
Bhavani Prasad Paragi
General Manager at Qwikcilver
Recent improvements in customer support are noted, with better responsiveness and support quality experienced in the...
Read full review of ManageEngine Applications Manager »
Anil Rao
Vice President Delivery & Operations at Rezilyens
Support could be faster.
Read full review of ManageEngine IT Asset Management »
Edgar Serrano
Director of Information Technology at ST ANNES MATERNITY HOME
Technical support is poor. Sometimes I needed to look for my own solution on my own time as support was not able to...
Read full review of ManageEngine Endpoint Central »
Park Armstrong
Chief Technical and Solution Architect at Vertigo Inc.
I haven't had as much need for support on this product. I have had better success with technical support on this...
Read full review of ManageEngine ADAudit Plus »
Andy_Smith
Head of Digital Data Technology & Facilities at The Electoral Commission
I have no comments in regards to technical support. I've never called them.
Read full review of ManageEngine Endpoint Central »
Charles A
Deputy Director at Access Healthcare Services Pvt Ltd
Support is moderate and requires improvement, especially on weekends when more support is needed.
Read full review of ManageEngine OpManager »
Mohamed Wanas
NOC Service Desk Team Lead at MORO
Since we are not their premium customers, they don't answer our concerns quickly. It takes some time to get answers...
Read full review of ManageEngine ServiceDesk Plus »
Josh Stevens
Assistant Chief Administrator - Network Administrator at a retailer
The customer service is not very good. I find it to be awful. There are language barriers, and there are windows of...
Read full review of ManageEngine OpManager »
Anonymous User
System Engineer at a engineering company
8/10. They're not perfect and could use some improvement in their responsiveness and knowledge of individual issues.
Read full review of ManageEngine ServiceDesk Plus »
Anonymous User
Product Manager IT Management & Io T Solutions at a tech services company
Technical support is excellent.
Read full review of ManageEngine Applications Manager »
Anonymous User
Governance And Compliance Administrator at a agriculture
We never had any issues. It's very straightforward, so there haven't been issues. It's deployed in-house on our...
Read full review of ManageEngine Exchange Reporter Plus »
QuyVan
Technical Consultant at FPT Telecom
The technical support is good and helpful.
Read full review of ManageEngine ServiceDesk Plus »
Anonymous User
IT Support Engineer at a tech services company
Rating the technical support on a scale of one through ten where ten is the best, I would have to give it less than...
Read full review of ManageEngine SupportCenter Plus »
Anonymous User
Senior System Administrator at a tech services company
While you can live chat with technical support, they are only available for maybe seven or eight hours a day. If you...
Read full review of ManageEngine Endpoint Central »
Anonymous User
Global Infosec Lead at a tech services company
My experience with technical support has been good.
Read full review of ManageEngine Endpoint Central »
Gamal Elsabbagh
IT Engineer at arkas egypt
Technical support has been very good. They respond on the same day, and if the issue persists they are agile and...
Read full review of ManageEngine ServiceDesk Plus »
Anonymous User
Cloud Security Administrator at a wellness & fitness company
ManageEngine support is great.
Read full review of ManageEngine Firewall Analyzer »
Hai Quach
Senior IT Consultant at Yusen Logistics
The solution's customer service is responsive.
Read full review of ManageEngine Patch Manager Plus »
Anonymous User
Quality Management at a financial services firm
We have local technical support. We don't call ManageEngine. Our technical support will relay our question to the...
Read full review of ManageEngine ServiceDesk Plus »
Anonymous User
Senior IT Support Analyst at a healthcare company
We have tickets in to get it fixed but we are not having a lot of luck.
Read full review of ManageEngine Log360 »
Anonymous User
IT Service Management Specialist at a tech services company
Their support is good.
Read full review of ManageEngine ServiceDesk Plus »
Anonymous User
Datacenter Engineer at a university
I did not contact technical support.
Read full review of ManageEngine ADManager Plus »
Anonymous User
IT Systems Manager at Algorythma
The technical support is good but sometimes, there is a slight delay in response.
Read full review of ManageEngine Endpoint Central »
Chandraprakash Velmurugan
Project Leader - Release & Deployment at Solverminds
We opened a technical support ticket we used on the initial setup date and the response was very quick. They have...
Read full review of ManageEngine Applications Manager »
Anonymous User
Technical Sales Consultant at a healthcare company
Tech support was good, however with their California time zone, not having 24/7 coverage is very disappointing,...
Read full review of ManageEngine OpManager »
Anoop B
IT Specialist at zLink,Inc
The technical support is good, but not excellent. I last contacted them a long time ago.
Read full review of ManageEngine Endpoint Central »

Review 1 of 30

Arun Gowda K
Security Analyst at NTT DATA
The response would be a little bit quicker.
Read full review of Varonis Platform »
Herman Pienaar
Senior Security Consultant at Intalock Technologies
Overall, customer support is good. However, there can be delays in issue resolution, with some problems requiring...
Read full review of Varonis Platform »
ROHIT CHAURASIYA
Analyst at HCL Technologies
The customer service and support are good.
Read full review of Varonis Platform »
Ari De Wit
Head of Technology at a construction company
The solution provides good technical support.
Read full review of Varonis Platform »
Frederic Delos
Senior Cloud Engineer at a financial services firm
I have a direct line, a red phone direct line to them. Nothing but a good experience here.
Read full review of Varonis Platform »
Anonymous User
Supervisory IT Specialist at a government
Customer support experience has been highly satisfactory. I would rate it nine out of ten.
Read full review of Varonis Platform »
Anonymous User
IT Specialist at a government
The technical support is good.
Read full review of Varonis Platform »
Lovekesh Malik
Information Security Specialist at MindTree
There is a specific portal where you raise a regular ticket. Someone from the team would then contact you, and you...
Read full review of Varonis Platform »
Anonymous User
IT Security Admin at a university
Their technical support is phenomenal.
Read full review of Varonis Platform »
Anonymous User
Senior Security Engineer at a insurance company
The technical support is very good — very responsive.
Read full review of Varonis Platform »
KumarVivek
Cyber Security Senior Engineer at a manufacturing company
Technical support from Varonis is rated as nine out of ten.
Read full review of Varonis Platform »
Anonymous User
Senior Engineer at a tech services company
Their technical support is very good. They have full, 24/7 access to engineers. You're not just dealing with a help...
Read full review of Varonis Platform »

Review 1 of 12

Technical Support

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