Compare ManageEngine vs Qlik

ManageEngine

Based on 201 reviews.

Qlik

Based on 259 reviews.

Sample Customers

ManageEngine Exchange Reporter Plus

Sunbelt Rentals, Inc, Life Management Center, IBTS

QlikView

Canon, Gatorade, Amcor, Panasonic, Fila, Cambridge University Hospitals, Global Retail Bank, North Yorkshire Police department, Lanoo Group Publishers, and AonGroep Nederland.

Popular Solutions

ManageEngine Endpoint Central

25 reviews

ManageEngine ServiceDesk Plus

22 reviews

ManageEngine OpManager

13 reviews

Qlik Sense

26 reviews

QlikView

6 reviews

Qlik Replicate

4 reviews

Top Industries

Comms Service Provider

26%

Computer Software Company

17%

Government

Financial Services Firm

Computer Software Company

17%

Comms Service Provider

16%

Financial Services Firm

11%

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Kris S, MIITP CITPNZ
Product Manager at a tech services company
Our use cases for ManageEngine Desktop Central MSP are for configurations, updates, patching, and automating the...
Read full review of ManageEngine Desktop Central MSP »
Stephen Naval
Sr Manager IT Infrastructure & Tech Development at a non-tech company
Our company is revamping our OU structure to standardize it across the board. The solution's GUI format translates...
Read full review of ManageEngine ADManager Plus »
Anonymous User
Deputy General Manager Information Technology at a tech services company
We use the solution for identity management, we are using Windows Active directory. We used to see if there is any...
Read full review of ManageEngine EventLog Analyzer »
William Cochran
Senior Systems Engineer at Accurate Corrosion Control, Inc.
ADSelfService allows us to add multifactor authentication on our domain admin account. We only use one piece of a...
Read full review of ManageEngine ADSelfService Plus »
Rakesh Saini
Head of IT at a computer software company

Read full review of ManageEngine IT Asset Management »

Review 1 of 5

LesCampbell
Audit Data Analyst at a energy/utilities company
I was working for a power utility company, so our primary use case for Qlik Sense was consumption data and customer...
Read full review of Qlik Sense »
Sanjeev Asher
Consultant at a tech services company
Our company uses Qlik Compose for simple transformations. We use it as a basic ETL solution.
Read full review of Qlik Compose »
Jason Heunis
Senior Manager: Diversified Operations at Pharmacy Direct
We've got a third-party provider that consumes our data, and they have QlikView experts or QlikSense experts who...
Read full review of QlikView »
Chris_Park
Director of Enterprise Services at a computer software company
We use Qlik Sense for consolidating and bringing together data across multiple sources, so our business users can get...
Read full review of Qlik Replicate »
Anonymous User
Senior Manager, Customer Life Cycle Management Specialist at a comms service provider
Our company has fifty users who conduct analytics for many use cases.
Read full review of Qlik Gold Client »

Review 1 of 5

Customer Service

Fredrick-Massawe
System Administrator at Bakhresa Group of companies
I have not used the support from ManageEngine OpManager.
Read full review of ManageEngine OpManager »
Aaron Dalgleish
Information Technology Consultant at a government
The support from the customer service team is good, they respond on time, and they always seem to be quite...
Read full review of ManageEngine Password Manager Pro »
Abbasi Poonawala
Chief Enterprise Architect at a financial services firm
I am quite satisfied with the customer support. They have bigger support teams available and the routing to the...
Read full review of ManageEngine Endpoint Central »
Shashank Bajpai
CIO at ECGC LTD.
We have a lot of contact with their customer support and they have been responsive.
Read full review of ManageEngine EventLog Analyzer »
SYED KAMRAN AHMED
Enterprise Senior Account Manager Sales at a tech services company
Technical support can be problematic. They usually support us from India, but because of compliance requirements,...
Read full review of ManageEngine Applications Manager »
Mohammad_Zarbalizadeh
Telecommunications Engineer at FARNAIT
The technical support is good. A month ago, I submitted a support ticket and they were able to solve my issues.
Read full review of ManageEngine IT360 »
Chandraprakash Velmurugan
Project Leader - Release & Deployment at Solverminds
We opened a technical support ticket we used on the initial setup date and the response was very quick. They have...
Read full review of ManageEngine Applications Manager »
Babatunde-Olugbode
Technical Presales Engineer
I have been in touch with the ManageEngine technical support. They have been amazing when it comes to helping. I...
Read full review of ManageEngine Log360 »
Bill Lamon
Information Technology Manager at B&I Contractors
The technical support is hit-or-miss. Sometimes you get somebody who really knows what they are doing and can solve...
Read full review of ManageEngine ADSelfService Plus »
NitinKumar1
Manager at a non-profit
The customer support team is great. I have not experienced a support team like this using any other solution. There...
Read full review of ManageEngine Endpoint Central »
Mahmoud Mawad
IT network admin at GASCO
The support of ManageEngine OpManager could improve. We had two issues and the support was not able to solve our...
Read full review of ManageEngine OpManager »
Anonymous User
Founder at a comms service provider
We've dealt with technical support a few times now. They have been responsive, and there is good documentation that...
Read full review of ManageEngine Password Manager Pro »
Anonymous User
Information Technology Consultant at a tech services company
Technical support is good. Even if you contact them by email, you will receive a reply within one or two hours.
Read full review of ManageEngine Patch Manager Plus »
Anonymous User
Sr Engineer Administrator at a university
They should have a more global support channel.
Read full review of ManageEngine Endpoint Central »
PATRIK ROSENDAHL
Information Systems Manager at a non-profit
We currently have an open ticket in regards to the stability issues that we are experiencing, but I have only...
Read full review of ManageEngine Log360 »
Rimon Morcos
Network Security and Infrastructure Engineer at LDC
We have had a good experience with customer service and support, but the first tier of support could be improved. I...
Read full review of ManageEngine EventLog Analyzer »
Jentle Mathew
Sr.Network Engineer at NTT Security
We did not receive adequate support when we had problems during the installation. They take too much time to get it...
Read full review of ManageEngine OpManager »
Anonymous User
Senior System Specialist at a tech services company
We used the technical support a couple of times and were very pleased. It worked well.
Read full review of ManageEngine Password Manager Pro »
Louis Chung
IT Projects Manager at a energy/utilities company
We haven't had to contact their technical support. So far this solution is working well and doing what it's supposed...
Read full review of ManageEngine Endpoint Central »
Anonymous User
Team Lead at EOH Managed Services Public Sector
Customer Service: Excellent Technical Support: Excellent
Read full review of ManageEngine OpManager »
Belal Shamim
Practice Lead at a tech services company
I have used tech support. I find them helpful, and they give correct advice.
Read full review of ManageEngine Applications Manager »
Nurdine Rajabo
Information Security Officer at Kenmare Resources Mauritius
The support for this solution needs to be improved significantly, to the point where we will no longer be using some...
Read full review of ManageEngine OpManager »
Srinivasan Naidu
Senior System Engineer at Qatar Petroleum
We have been in contact with technical support and are satisfied with the speed of their answers.
Read full review of ManageEngine OpManager »
Anonymous User
Engineering Technical Lead at a financial services firm
Customer support was great. They were helpful and always responded to my queries, and they help really quickly. I'm...
Read full review of ManageEngine Endpoint Central »
Anonymous User
IT Manager at The White Family Companies, Inc.
The few times we have contacted customer support they have always very quickly solved the problem. Every support...
Read full review of ManageEngine Endpoint Central »
Anonymous User
Senior IT Support Analyst at a healthcare company
The technical support, like the software, is hit or miss. Sometimes it takes a long time to get anything done. We...
Read full review of ManageEngine Endpoint Central »
Anonymous User
User Support Specialist at a non-profit
The response time is great, but it takes time for them to resolve an issue.
Read full review of ManageEngine Endpoint Central »
Anonymous User
Quality Management at a financial services firm
We have local technical support. We don't call ManageEngine. Our technical support will relay our question to the...
Read full review of ManageEngine ServiceDesk Plus »
Anonymous User
IT Service Management Specialist at a tech services company
Their support is good.
Read full review of ManageEngine ServiceDesk Plus »
Anonymous User
IT Security Officer at a mining and metals company
I have not been in contact with technical support, although my understanding is that it is fine and we are satisfied...
Read full review of ManageEngine ServiceDesk Plus »

Review 1 of 30

Bernard Barnard
Head of Qlikview IT at a financial services firm
I rate technical support 10/10, excellent. Qlik as well as our local QlikView Partner, QlikView SA, provides...
Read full review of QlikView »
James-Anderson
Business Development/Medical Economics at a university
Excellent support with constant communications.
Read full review of Qlik Sense »
Jay Pandya
Operations and Delivery Leader at a tech services company
Technical support is quite good. It's comparatively really nice.
Read full review of Qlik Sense »
Martin Zwarthoed
Freelance Database Specialist at a tech services company
We have an intermediate company which we bought a license from and it provides us with support. Usually they're not...
Read full review of QlikView »
Marco Antonio Sanchez Bustos
Genral manger at Solintegra AS
I rate customer service and support seven out of ten.
Read full review of Qlik Sense »
Shabaz Shaikh
Software Developer at a construction company
Franky speaking, I have never contacted technical support.
Read full review of QlikView »
Anonymous User
Information System & Business Enterprise Manager at a government
Customer and technical support are fine. Account manager deals well with the added layers of demand that come from...
Read full review of QlikView »
John Trevino
Manager Business Intelligence at a healthcare company
Customer Service: Customer service is good. Technical Support: Technical support is good.
Read full review of Qlik Sense »
Anonymous User
Partner
Customer Service: Excellent Technical Support: Excellent
Read full review of QlikView »
Anonymous User
Senior Business Intelligence Manager at a pharma/biotech company
Customer Service: I give the customer service a 9/10. Technical Support: Technical support is the same, 9/10 (very...
Read full review of Qlik Sense »
Anonymous User
FSI IT Consulting Manager at Deloitte Portugal
Strong customer service, not as strong on the technical part, and the community is still a bit underdeveloped.
Read full review of QlikView »
Anonymous User
Solution Engineer - QlikView/Qlik Sense at a consultancy
Customer service and technical support are very good.
Read full review of Qlik Sense »
Anonymous User
Consultant at a tech services company
The Qlik support team is very active & responsive. Issues are mostly resolved on time.
Read full review of QlikView »
Anonymous User
Vice President, Business Continuity Manager / Information Security Officer / Project Manager at a financial services firm
Technical support is excellent, the user groups are really good, and outside of that, there are excellent web...
Read full review of QlikView »
Anonymous User
VP of IT at a manufacturing company
Our support has been excellent, but is provided by a 3rd party consultant group.
Read full review of QlikView »
Anonymous User
Business Intelligence Latin America Leader at a engineering company
I rate technical support 8/10.
Read full review of QlikView »
Anonymous User
Senior Manager of Data Analytics at a tech vendor
Customer Service: Medium/LowTechnical Support: Medium/High
Read full review of QlikView »
Anonymous User
IT Admin at a logistics company
Issues with the software itself are really rare; we just needed help implementing license keys after installation...
Read full review of QlikView »
Anonymous User
Senior IT Business Partner at a manufacturing company
An eight out of 10.
Read full review of QlikView »
Anonymous User
Director, Supply Chain Services Operations at a healthcare company
Customer Service: From the support group to the extensive user community network, we have received excellent support...
Read full review of Qlik Sense »
Anonymous User
IT Analyst at a government
Customer Service: 9/10 Technical Support: 9/10
Read full review of QlikView »
Anonymous User
IT specialist at a financial services firm
I have not used Qlik tech support. I use the reseller.
Read full review of Qlik Sense »
Anonymous User
Business Analyst ( Marketing BI Analytics) at a tech vendor
We did not seek technical support. I simply researched answers in forums and through Google searches, blogs etc.
Read full review of QlikView »
Anonymous User
BI Developer at a tech services company
Customer Service: Very good. Technical Support: Very good.
Read full review of QlikView »
Anonymous User
Project Manager at a logistics company
Customer Service is good, however we mainly use the Qlikview community. We can reach out to other users / developers...
Read full review of QlikView »
Mridul Rao
Manager - Revenue & Growth|Strategy & Planning | Market Intelligencee at a media company
We have our own engineers and support from our tech department, so we've never had any issues dealing with the...
Read full review of QlikView »
Anonymous User
Business Intelligence Director at a tech services company
Technical support is outstanding.
Read full review of QlikView »
Anonymous User
Analyst Control and Monitoring at a energy/utilities company
We have a good support here in Ecuador. In fact, we have an SLA with Grupo Novatech with specific times for technical...
Read full review of QlikView »
Anonymous User
BI Expert at a tech services company
Customer Service: The customer service is provided by the local reseller and is fine. We have mainly used it to get...
Read full review of QlikView »
Anonymous User
Senior BI Consultant at a retailer
Customer Service: It's good. Technical Support: It's good.
Read full review of QlikView »

Review 1 of 30

Technical Support

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