Compare ManageEngine vs Qlik

Canon, Gatorade, Amcor, Panasonic, Fila, Cambridge University Hospitals, Global Retail Bank, North Yorkshire Police department, Lanoo Group Publishers, and AonGroep Nederland.

Popular Solutions

ManageEngine ServiceDesk Plus

13 reviews

ManageEngine Endpoint Central

10 reviews

ManageEngine OpManager

9 reviews

QlikView

5 reviews

Qlik Sense

7 reviews

Qlik Talend Cloud

13 reviews

Top Industries

Financial Services Firm

Manufacturing Company

Construction Company

Computer Software Company

Financial Services Firm

16%

Construction Company

11%

Manufacturing Company

Outsourcing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

ManojNair2
Director at a tech services company
ManageEngine Patch Manager Plus was the first solution on the cloud six years ago when I started using this product....
Read full review of ManageEngine Patch Manager Plus »
Burak Karakurt
Consultant at TurkOnay Elektronik Para ve Ödeme Hizmetleri A.Ş.
ManageEngine Log360 was used as a central log collecting system from all Unix and Windows servers that our products...
Read full review of ManageEngine Log360 »
Mostafiz Miah
Sr. Presales & Technical Lead at Elitbuzz Technologies Ltd
My main use case for ManageEngine ServiceDesk Plus is to record the day-to-day customer requests and incidents or any...
Read full review of ManageEngine ServiceDesk Plus »
Prashanth Magadi
Principal Engineer at a financial services firm
The primary use case is for the monitoring of our critical resources. We have probably not fully utilized the...
Read full review of ManageEngine Site24x7 »
Charles A
Deputy Director at a healthcare company
We are using ManageEngine OpManager, password manager, desktops and endpoint management, and the services plus and a...
Read full review of ManageEngine OpManager »

Review 1 of 5

Jason Hale
Enterprise Architect at Waikato Regional Council
Stitch is primarily used for integration between multiple systems in our environment. On top of that, we have data...
Read full review of Stitch »
Sushrit Moundekar
Program Manager at InfoCepts
We are using Talend Open Studio for building data pipelines in order to move data from source to the warehouse. My...
Read full review of Talend Open Studio [EOL] »
PawanSingh3
Director at a consultancy
Qlik Sense is used primarily for dashboard creation and data visualization. Wherever there is data slicing and...
Read full review of Qlik Sense »
Herivao Jus Winny
IT Consultant at a tech services company
My main use cases for Talend Data Integration are ETL processes and data migration, but also automation of recurring...
Read full review of Qlik Talend Cloud »
Morne Ayres
Managing Director at Hurricnae
My customers' main use cases for QlikView involve all their data sources, combining them into one, getting a business...
Read full review of QlikView »

Review 1 of 5

Customer Service

Tejinder Thakur
Network Engineer at SourceFuse
It is a bit tough to deal with the technical support of the product since I did not get any answer from them during...
Read full review of ManageEngine ADManager Plus »
Babatunde-Olugbode
Technical presales engineer at Avetium Consult Ltd
I have been in touch with the ManageEngine technical support. They have been amazing when it comes to helping. I...
Read full review of ManageEngine Log360 »
Prashanth Magadi
Principal Engineer at a financial services firm
The customer service is really good. We primarily use email support, and they assist us during various scenarios....
Read full review of ManageEngine ServiceDesk Plus »
Dmytro Petrashchuk
CTO at IT Specialist LLC
ManageEngine's technical support team are very helpful and do their best to solve any question. In general, I'm very...
Read full review of ManageEngine ADAudit Plus »
Fulvio Cavalheiro
Information security analyst at a tech services company
Support is great, but they don't have all the the techniques to help us. They are very helpful but have higher...
Read full review of ManageEngine PAM360 »
Santiago Mantilla
Senior Information Technology Security Consultant at Intelector
The issue with ManageEngine Desktop Central MSP is the support because this company has support from India and it is...
Read full review of ManageEngine Desktop Central MSP [EOL] »
Isaac Al Wahaibi
Senior Application Support Specialist at Oman Data Park
The support is not 24-7 so you have to wait for the support person to start their shift. We are not getting good...
Read full review of ManageEngine ServiceDesk Plus »
Ajayi Oluwaseun
System administrator at Nigeria LNG Limited
The product's response is slow.
Read full review of ManageEngine OpManager »
ChiragSehgal
Senior Engineer Network security at Ubiquiti
We have had positive experiences with technical support, receiving timely responses and solutions. The support has...
Read full review of ManageEngine ServiceDesk Plus »
Llahir Albar
Technical Solution Specialist at Crypto-gen
The rating for support would be six out of ten for ManageEngine OpManager. Both the expertise and time response...
Read full review of ManageEngine OpManager »
Sampath Kumar K
IT infra Admin at synu
Technical support from ManageEngine requires license information, official mail ID, and license status, which is...
Read full review of ManageEngine IT Asset Management »
Jagr R
Solution Architect at Bluechip Infotech Pty Ltd
The customer service and support for ManageEngine PAM360 are very good. On a scale from one to ten, I would rate the...
Read full review of ManageEngine PAM360 »
Letsogile-Baloi
CEO at IMART OFFICE CONSULTANTS
ManageEngine has great customer support.
Read full review of ManageEngine Desktop Central MSP [EOL] »
Anonymous User
Product Manager - IT Management Solutions at a reseller
Customer Service: ManageEngine offers a great customer support in the pre-sale phase and even after the sale....
Read full review of ManageEngine Endpoint Central »
Anonymous User
CIO at a venture capital & private equity firm
Technical support isn't the best. We're in South Africa, and most of the support team is in the US or the UK.
Read full review of ManageEngine OpManager »
QuyVan
Technical Consultant at FPT Telecom
The technical support is good and helpful.
Read full review of ManageEngine ServiceDesk Plus »
Chris B
Manager of Information Technology at a engineering company
The technical support is great. The challenge is that sometimes support has to go back to development and the lead...
Read full review of ManageEngine Endpoint Central »
Christian-Torres
Desktop Engineer at Arcade TI
The technical support team is good.
Read full review of ManageEngine IT Asset Management »
Anonymous User
Global Infosec Lead at a tech services company
My experience with technical support has been good.
Read full review of ManageEngine Endpoint Central »
Suraj Pethkar
System Administrator at Star india pvt ltd
We've never needed to contact the technical support.
Read full review of ManageEngine OpManager »
Krishna Krishna
System Administrator at Computer Network Systems
Technical support is very good.
Read full review of ManageEngine OpManager »
Anonymous User
Director of Information Technology at a aerospace/defense firm
I haven't had very good support from those guys.
Read full review of ManageEngine Log360 »
MB24
IT Helpdesk at a manufacturing company
I would rate the customer service at seven out of ten. The support is only available in English, which created a...
Read full review of ManageEngine Vulnerability Manager Plus »
Anonymous User
Enterprise Architect - Information Security at a transportation company
I don't deal with technical support or handle technical issues related to the product.
Read full review of ManageEngine Firewall Analyzer »
Anand Khandelwal
Global Service Delivery Manager at a computer software company
They are very good. The response that I get from the ManageEngine support is one of the things because of which I...
Read full review of ManageEngine ServiceDesk Plus »
AjaiVictoria
Information Technology Consultant at a outsourcing company
Technical support is good. Even if you contact them by email, you will receive a reply within one or two hours.
Read full review of ManageEngine Patch Manager Plus »
Anonymous User
Network Technician at a tech services company
Very happy with tech support but would like to see someone there on the weekends.
Read full review of ManageEngine Endpoint Central »
AmerSyed
Infrastructure Lead at Dar Global
I require support from time to time and usually write to them for assistance. While they are generally good, there...
Read full review of ManageEngine Endpoint Central »
Michael Asa
System Administrator at SKN Caribecafe Ltda
Customer service is actually quite good.
Read full review of ManageEngine Patch Manager Plus »
Anonymous User
System Engineer at a university
Customer Service: Absolutely fantastic. ManageEngine support representatives are able to do almost anything at...
Read full review of ManageEngine IT360 »

Review 1 of 30

Fernando Tonial
Arquiteto de dados at Toccato Tecnologia em Sistemas
Customer support is good, yet it could improve as sometimes it takes a little while for accurate responses.
Read full review of Qlik Sense »
Selim Seddiki
Consultant en intelligence décisionnelle at VO2 Group
Technical support is available and accessible.
Read full review of Qlik Talend Cloud »
Prashant Baste
Sr. Solution Architect at Team Computers
Qlik's technical support is great.
Read full review of Qlik Sense »
Prashanth Reddy
Technical Lead at Wipro Limited
I rate the support from Qlik Replicate an eight out of ten.
Read full review of Qlik Replicate »
Anonymous User
Manager at a tech services company
I have not needed to use the support, even though we paid for the support.
Read full review of Qlik Sense »
Anonymous User
Consultant en intelligence dÃcisionnelle at a tech services company
I haven't had the need to contact technical support. When I have had issues, the Talend portal is there and there is...
Read full review of Qlik Talend Cloud »
Anonymous User
Partner
Customer Service: Excellent Technical Support: Excellent
Read full review of QlikView »
Olfa Boudakim
BI developer at a comms service provider
As it's open-source, there is no commercial support. We just use the forums and ask the community when we need help.
Read full review of Talend Open Studio [EOL] »
Anonymous User
BI Consultant at a financial services firm
I rate the level of customer service and technical support 8/10, efficient.
Read full review of QlikView »
Anonymous User
Business Manager (Exco level) & Executive Director at a retailer
There are frequent follow-ups from the vendor once you register on their web site.
Read full review of QlikView »
Anonymous User
Executive Director and Business Unit Manager at a tech company
I consulted a lot of product forums, but I did not ask for support from Talend.
Read full review of Qlik Talend Cloud »
AshrafOmar Hussein
Business Intelligence and Data warehouse Section Head & Pre-Sales at a tech services company
I would suggest enhancement and improvement in the support program of Talend to have a real Talend expert working...
Read full review of Qlik Talend Cloud »
Anonymous User
Director, Supply Chain Services Operations at a healthcare company
Customer Service: From the support group to the extensive user community network, we have received excellent support...
Read full review of Qlik Sense »
Jarno Loubser
Managing Director at B2IT
Our team is extremely technically proficient because we've been around the Qlik product set for many years. It's not...
Read full review of Qlik Sense »
Anonymous User
Data Analytics Head at a financial services firm
The solution's support is proactive and closes the queries. However, the response sometimes lags, and I rate it a...
Read full review of Qlik Replicate »
Paul Nockolds
Data Analyst at a media company
Customer Service: I have not had any direct contact with customer service but the online community is very active and...
Read full review of Qlik Sense »
Anonymous User
Marketing Intelligence Analyst at a financial services firm
I have not dealt with technical support or customer service. We have an implementation area that deals with technical...
Read full review of QlikView »
Kpasha Pasha
Data Engineer at Pharos Analytics Lab
I haven't communicated with the solution's technical support since one can quickly grab any information from the...
Read full review of Talend Open Studio [EOL] »
Anonymous User
Director, Business Analytics at a recruiting/HR firm
Technical support is average.
Read full review of QlikView »
Anonymous User
Logistics Engineer at a logistics company
QlikView has a lot of resellers, and my company has been in touch with one of QlikView's resellers. It is QlikView's...
Read full review of QlikView »
Anonymous User
BI Developer at a tech services company
Customer Service: Very good. Technical Support: Very good.
Read full review of QlikView »
Anonymous User
SAP Application Specialist at a comms service provider
Customer Service: 10/10 - it's perfect, very fast and very good support. Technical Support: 10/10, Heyde is a perfect...
Read full review of QlikView »
Anonymous User
Analytics Technician at Eurofragrance, S.L.
Technical support is very good and quite fast; they have always provided help when I needed it.
Read full review of Qlik Sense »
Irshad Ahamed
Assistant Manager at a tech services company
We have contacted their technical support. It's good. We have a Talend expert in-house who handles most of the...
Read full review of Talend Open Studio [EOL] »
Anonymous User
Consultant at a tech services company
The Qlik support team is very active & responsive. Issues are mostly resolved on time.
Read full review of QlikView »
Anonymous User
Developer
Customer Service: Excellent Technical Support: Excellent
Read full review of Qlik Talend Cloud »
Anonymous User
Senior Analyst at a construction company
Customer Service: Good. Technical Support: Depends highly on the people attending the call, from excellent to poor.
Read full review of Qlik Sense »
Chris_Park
Director of Enterprise Services at a computer software company
Support for this product could be better. The good part is we don't have to deal with support very much. When we do,...
Read full review of Qlik Replicate »
Anonymous User
Database Expert at a university
Support and customer service are highly rated.
Read full review of QlikView »
Anonymous User
Senior BI Consultant (Qlikview) at a tech services company
Technical support is very good. They are always available on providing guidelines.
Read full review of QlikView »

Review 1 of 30

Technical Support

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