Compare ManageEngine vs Qlik

Canon, Gatorade, Amcor, Panasonic, Fila, Cambridge University Hospitals, Global Retail Bank, North Yorkshire Police department, Lanoo Group Publishers, and AonGroep Nederland.

Popular Solutions

ManageEngine ServiceDesk Plus

8 reviews

ManageEngine Endpoint Central

6 reviews

ManageEngine OpManager

7 reviews

QlikView

3 reviews

Qlik Sense

7 reviews

Qlik Talend Cloud

12 reviews

Top Industries

Outsourcing Company

12%

Comms Service Provider

Financial Services Firm

Manufacturing Company

Financial Services Firm

13%

Outsourcing Company

12%

Construction Company

11%

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

ManojNair2
Director at a tech services company
ManageEngine Patch Manager Plus was the first solution on the cloud six years ago when I started using this product....
Read full review of ManageEngine Patch Manager Plus »
Burak Karakurt
Consultant at TurkOnay Elektronik Para ve Ödeme Hizmetleri A.Ş.
ManageEngine Log360 was used as a central log collecting system from all Unix and Windows servers that our products...
Read full review of ManageEngine Log360 »
Mostafiz Miah
Sr. Presales & Technical Lead at Elitbuzz Technologies Ltd
My main use case for ManageEngine ServiceDesk Plus is to record the day-to-day customer requests and incidents or any...
Read full review of ManageEngine ServiceDesk Plus »
Prashanth Magadi
Principal Engineer at a financial services firm
The primary use case is for the monitoring of our critical resources. We have probably not fully utilized the...
Read full review of ManageEngine Site24x7 »
Ashutosh Jha
Project engineer at IT Solution india private limited
I am using ManageEngine OpManager for network and server reliability. We have multiple locations, so integrating all...
Read full review of ManageEngine OpManager »

Review 1 of 5

Jason Hale
Enterprise Architect at Waikato Regional Council
Stitch is primarily used for integration between multiple systems in our environment. On top of that, we have data...
Read full review of Stitch »
Henrique Fsantos
Data & Analytics Engineer at PicPay
My main use case for Qlik Talend Cloud involves using it for data integrations and ETL, ELT pipelines to support our...
Read full review of Qlik Talend Cloud »
Saranya Deepthi
Project Engineer at Wipro
Qlik Sense is a data visualization tool similar to Google Data Studio, Google Looker Studio, and Power BI. Many...
Read full review of Qlik Sense »
Salini Ravindranath
Solution Architect at Spire Solutions
Talend Data Fabric (both on-premises and SaaS) is extensively used for data management - data integration, data...
Read full review of Talend Data Fabric »
Srdjan Grbic
Financial Controller with task of Business Intelligence Implementation at a wholesaler/distributor
The primary use case involves analyzing data on a daily invoice level with QlikView. Building metrics using simple...
Read full review of QlikView »

Review 1 of 5

Customer Service

Anil Rao
Vice President Delivery & Operations at Rezilyens
We have had to use ManageEngine ServiceDesk Plus's tech support once or twice. A client of ours had all of their...
Read full review of ManageEngine ServiceDesk Plus »
Aneesh Mangla
General Consultant at Computer Ware (India) Pvt. Ltd.
Customer support provides efficient email-based support globally. If you subscribe to their licenses, you receive...
Read full review of ManageEngine Log360 »
VENKATESHREDDY
Associate IT Director at Diligent Global
The solution's technical support team is very responsive and straightforward based on our SLAs.
Read full review of ManageEngine OpManager »
Mohamed Wanas
NOC Service Desk Team Lead at MORO
Since we are not their premium customers, they don't answer our concerns quickly. It takes some time to get answers...
Read full review of ManageEngine ServiceDesk Plus »
Md Abdul Hakim
System Engineer at Corporate Projukti Limited
Sometimes, IT issues arise like fraud blocking or service-related problems. When facing an issue, feedback is...
Read full review of ManageEngine IT Asset Management »
Julio Cesar De Faria Junior
IT Security Admin at MeedBr
I believe the customer support team at ManageEngine is excellent, providing timely assistance and helping us solve...
Read full review of ManageEngine Log360 »
Prasanthraj PN
Sales Director at InnovationTQ
I am happy with the solution's technical support.
Read full review of ManageEngine PAM360 »
SYED KAMRAN AHMED
Enterprise Senior Account Manager Sales at a tech services company
The customer support has a slow response time.
Read full review of ManageEngine ServiceDesk Plus »
Park Armstrong
Chief Technical and Solution Architect at Vertigo Inc.
I had some pretty significant problems, and they were very complicated. I've had a number of conversations with them,...
Read full review of ManageEngine Endpoint Central »
Dmytro Petrashchuk
CTO at IT Specialist LLC
ManageEngine's technical support team are very helpful and do their best to solve any question. In general, I'm very...
Read full review of ManageEngine ADAudit Plus »
Sankar Bera
Sr. Service Architect at NTT Security
The information regarding customer service is based on feedback from colleagues, not personal experience.
Read full review of ManageEngine ServiceDesk Plus »
SanjayMishra
General Manager at SARJAK CONTAINER LINES PRIVATE LIMITED
The solution's technical support is very good. I rate the technical support a seven or eight out of ten.
Read full review of ManageEngine Endpoint Central »
Md Abdul Hakim
System Engineer at Corporate Projukti Limited
Their support is very efficient. We have deployed between thirty and forty products, particularly for enterprise...
Read full review of ManageEngine ADAudit Plus »
Chui Lai
Financial lead at IC24 Ltd
They provide specialized support and PAMPC, application support, like a finance system. This is in addition to...
Read full review of ManageEngine Log360 »
Louis Chung
IT Projects Manager at a energy/utilities company
We haven't had to contact their technical support. So far this solution is working well and doing what it's supposed...
Read full review of ManageEngine Endpoint Central »
Anonymous User
Pre-Sales Engineer at a tech services company
The technical support for ManageEngine is good enough.
Read full review of ManageEngine SupportCenter Plus »
Anonymous User
Inside sales executive at a tech services company
The solution's customer support service is nice. They provide instant support. If required, they visit the premises...
Read full review of ManageEngine Endpoint Central »
Anonymous User
Product Manager - Solution Architect at iOCO
The support team needs work, I have waited months for an answer to some of our requests.
Read full review of ManageEngine Endpoint Central »
Nabil Fahmy
Senior Infrastructure Engineer at Union Group
Technical support has been very good so far. We're satisfied with them.
Read full review of ManageEngine OpManager »
Leonardo Moraes
IT Manager at a tech services company
I'd rate the solution nine out of ten in terms of support. They do offer support in Portuguese, which is helpful,...
Read full review of ManageEngine Endpoint Central »
Letsogile-Baloi
CEO at IMART OFFICE CONSULTANTS
ManageEngine has great customer support.
Read full review of ManageEngine Desktop Central MSP [EOL] »
Chris B
Manager of Information Technology at a engineering company
The technical support is great. The challenge is that sometimes support has to go back to development and the lead...
Read full review of ManageEngine Endpoint Central »
Anonymous User
Network Administrator at a media company
The support for PAM is not very prompt as it requires logging a case first and responses can take a day or two. This...
Read full review of ManageEngine Password Manager Pro »
Anonymous User
Monitoring Observability Specialist at a financial services firm
If you're dealing directly within the technical support team then they are pretty good.
Read full review of ManageEngine Applications Manager »
Chandraprakash Velmurugan
Project Leader - Release & Deployment at Solverminds
We opened a technical support ticket we used on the initial setup date and the response was very quick. They have...
Read full review of ManageEngine Applications Manager »
Anonymous User
Senior Information Technology Specialist at a philanthropy
Their tech support was pretty good. For any issues we had, they'd come in and work with us and get them resolved...
Read full review of ManageEngine OpManager »
AjaiVictoria
Information Technology Consultant at a outsourcing company
Technical support is good. Even if you contact them by email, you will receive a reply within one or two hours.
Read full review of ManageEngine Patch Manager Plus »
MohammedShaheer
IT Administrator at Qatar Diyar
We have had the opportunity to evaluate the company's customer support. They are very good and approach the concepts...
Read full review of ManageEngine ADAudit Plus »
Buddhika Subasinghe
Senior Engineer - Network & Security at Altria Consulting
I would give nine points out of ten for ManageEngine OpManager's technical support.
Read full review of ManageEngine OpManager »
Anonymous User
ITSM Engineer at a tech services company
Technical support has been okay. It's good. However, sometimes it takes longer to answers some questions. I want to...
Read full review of ManageEngine ServiceDesk Plus »

Review 1 of 30

MusaMongwe
Head of Data Practice at a tech consulting company
Their first level of support could do with some improvement. If I log a call or submit a problem, I tend to find that...
Read full review of Qlik Compose »
Edgar Olmos Ascanio
Data Intelligence Manager at a retailer
Right now, I am implementing Qlik SaaS. I had a problem with Qlik Multi-Cloud. The vendor and Qlik gave me support in...
Read full review of Qlik Sense »
JohnZacharkan
Senior Architect at SourcEdge
The support was exceptional, especially when dealing with a performance issue requiring special libraries on the DB2...
Read full review of Qlik Replicate »
KrishnaBaddam
Presales Manager at Artha Solutions
There is a proper product support team. I heard that with the new tools like Qlik AutoML, there is a delay in the...
Read full review of Qlik Replicate »
Henrique Fsantos
Data & Analytics Engineer at PicPay
The customer support for Qlik Talend Cloud is good.
Read full review of Qlik Talend Cloud »
Anonymous User
Assistant Vice President at HSBC India
My company gets support from the service vendor team, so we have not contacted Qlik directly.
Read full review of Qlik Sense »
Anonymous User
Product Manager - Healthcare Analytics at a healthcare company
Customer Service: It's excellent, and very responsive. Technical Support: It's excellent.
Read full review of QlikView »
Krishna Ghanta
Managing Partner at Vertiv
Technical support is average. I would rate them 3.5 out of 5.
Read full review of Qlik Talend Cloud »
Shraddha Waghulde
Solution Architect at Predoole Analytics
Support response times could be improved as there are sometimes delays in receiving replies to support cases.
Read full review of Qlik Replicate »
Mridul Rao
Manager - Revenue & Growth|Strategy & Planning | Market Intelligencee at a media company
We have our own engineers and support from our tech department, so we've never had any issues dealing with the...
Read full review of QlikView »
Anonymous User
Solution Architect at Zaizi Ltd
Customer Service: It is an open-source application; you do not have the customer service. You can refer to the...
Read full review of Talend Open Studio [EOL] »
Anonymous User
Practice Head, Analytics at a tech services company
I would give technical support of Talend open studio an eight out of ten.
Read full review of Talend Open Studio [EOL] »
Anonymous User
Architect at a tech services company
Customer Service: 4 out of 5. Technical Support: 4 out of 5.
Read full review of QlikView »
Anonymous User
Business Manager (Exco level) & Executive Director at a retailer
There are frequent follow-ups from the vendor once you register on their web site.
Read full review of QlikView »
Anonymous User
Reporting Analyst at a insurance company
Qlik's support model for everyone except large enterprises is through consultant partners, so it depends on the...
Read full review of QlikView »
Herivao Jus Winny
IT Consultant at a tech services company
Customer support for Talend Data Integration has been helpful. The support team is responsive when we raise issues,...
Read full review of Qlik Talend Cloud »
SivanandamKrishnan
Director of analytics at Analytics Aura
I am not very comfortable with Qlik support as it often goes in loops. Even priority tickets, which should be...
Read full review of Qlik Replicate »
Aus Ten
Application Specialist at Queensland Health
If we encounter issues then there is a lot of support available in the user forum.
Read full review of Qlik Sense »
Anonymous User
Senior Software Developer at a tech services company
It's good.
Read full review of QlikView »
ManFin32102
Manager, Financial Systems Deployment, EPSI at a healthcare company
We usually use a partner for technical support, so I cannot really rate the service.
Read full review of QlikView »
Anonymous User
Analyst - Business Applications at a pharma/biotech company
Customer Service: Customer service is outstanding. Technical Support: Technical support is great.
Read full review of QlikView »
Anonymous User
Service Delivery Manager - EABL at a consumer goods company
Technical support was super, can't complain.
Read full review of QlikView »
NizarAhmad
BI & EIS Manager at Almarai Company Limited
The technical support provided by the Qlik Sense team isn't great as it's very slow. My team doesn't get many issues...
Read full review of Qlik Sense »
Anonymous User
FSI IT Consulting Manager at Deloitte Portugal
Strong customer service, not as strong on the technical part, and the community is still a bit underdeveloped.
Read full review of QlikView »
Shahzad Ghori
Senior Manager MI & BI (Senior Vice President) at Faysal Bank Limited
We have never received responses to our queries from the company, so we are totally unsatisfied with the support.
Read full review of Talend Open Studio [EOL] »
Anonymous User
Program Manager at a manufacturing company
Talend's technical support isn't very good and not worth the money we spend on it.
Read full review of Talend Open Studio [EOL] »
Anonymous User
Procesbeheerder - afdeling ICT at a retailer
Customer Service: 7/10 Technical Support: 8/10
Read full review of Qlik Sense »
Anonymous User
Technical Lead at a tech services company
The tech support is strong. The logs of the documents are helpful.
Read full review of QlikView »
Anonymous User
Manager at a tech services company
I have not needed to use the support, even though we paid for the support.
Read full review of Qlik Sense »
Elio-Bonazzi
Developer
The fact that the technical support is out of China means that sometimes the engineers don't have a good command of...
Read full review of Talend Open Studio [EOL] »

Review 1 of 30

Technical Support

No Data Available

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