Compare Exabeam vs One Identity

Exabeam

Based on 228 reviews.

One Identity

Based on 488 reviews.

Latest Research

Buyer's Guide

LogRhythm SIEM vs. syslog-ng

June 2026

syslog-ng vs. LogRhythm SIEM

Updated: June 2026

Buyer's Guide

Exabeam vs. One Identity Safeguard

June 2026

One Identity Safeguard vs. Exabeam

Updated: June 2026

Buyer's Guide

Exabeam vs. One Identity Safeguard

June 2026

Exabeam vs. One Identity Safeguard

Updated: June 2026

Buyer's Guide

LogRhythm SIEM vs. syslog-ng

June 2026

LogRhythm SIEM vs. syslog-ng

Updated: June 2026

Sample Customers

LogRhythm SIEM

Macy's, NASA, Fujitsu, US Air Force, EY, Abbott, HD Supply, SAB Miller, UCLA, Raytheon, Amtrak, Cargill

Exabeam

Hulu, ADP, Safeway, BBCN Bank

One Identity Safeguard

Cavium

syslog-ng

Tecnocom, University of Victoria, University of Exeter, Datapath

Popular Solutions

10 reviews

11 reviews

2 reviews

102 reviews

78 reviews

One Identity Active Roles

71 reviews

Top Industries

Construction Company

14%

Financial Services Firm

11%

Outsourcing Company

Manufacturing Company

Outsourcing Company

17%

Financial Services Firm

Computer Software Company

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

SumitKumar20
Security Engineer at Granicus Inc.
The use case for LogRhythm SIEM is to ensure log retention is the primary focus and meets project requirements. Every...
Read full review of LogRhythm SIEM »
Venda E
Cloud Option Engineer at a tech vendor
My main use case for LogRhythm UEBA [EOL] is detecting insider threats and anomalous user behavior, and I rely on it...
Read full review of LogRhythm UEBA [EOL] »
AshishDubey
Product manager at Tata Communications Ltd
Right now, in our company's back-end, we use a platform from an MSSP that provides LogRhythm. Our site was initially...
Read full review of LogRhythm Axon [EOL] »
Anonymous User
Enterprise Account Manager South at a outsourcing company
I have been using Exabeam Fusion SIEM for about a year because it is the newer cloud native based solution with user...
Read full review of Exabeam »
SumitRangari
Pan India IT Infrastructure Management / End-user Services at Tata Group
We have outsourced our SIEM solutions at the moment, and we are using it.We have been using LogRhythm in our...
Read full review of NetMon »

Review 1 of 5

Amit Rathod
Senior Analyst - IDAM at Toll Holdings Limited
My use case for OneLogin has many uses including SSO, desktop SSO, multi-factor authentication, advanced directory...
Read full review of OneLogin »
Neha Chhangani
Business Analyst at a startup based organization
Our main use case for One Identity Manager is centralized identity life cycle management. We use it to automate user...
Read full review of One Identity Manager »
Mahesh Malve
Senior Business Development Associate at DigitalTrack Solutions ind pvt ltd
My main use case for One Identity Active Roles is automating Active Directory administration and user lifecycle...
Read full review of One Identity Active Roles »
Mahesh Malve
Senior Business Development Associate at DigitalTrack Solutions ind pvt ltd
One Identity Password Manager has been used in our organization for approximately one to 1.5 years in an expertise...
Read full review of One Identity Password Manager »
AmitRathod
Senior Analyst at Toll Holdings Limited
OneLogin Customer Identity has multiple use cases. I deployed this customer identity platform for about one and a...
Read full review of OneLogin Customer Identity »

Review 1 of 5

Customer Service

KeithGalleros
Information Security Analyst at Detecon Al Saudia Company Limited
We have engaged with LogRhythm for technical support under a new contract agreement since they are easily accessible...
Read full review of NetMon »
Rahul Kate
Co-Founder at First Defense WLL
The technical support is good.
Read full review of LogRhythm SIEM »
Monsur Ahmed
Software management at Midland Bank
We have consulted with the technical support team on a couple of things. I would say that they are ok.
Read full review of NetMon »
Vishal Kumar
Information Security Engineer at RapidCompute
The technical support for LogRhythm NetworkXDR is fine, and there's nothing that needs to be changed in it.
Read full review of LogRhythm NetworkXDR [EOL] »
Muluken Mekonene
Network Engineer at Insa
Exabeam Fusion SIEM's technical support is very good, and I rate Exabeam Fusion SIEM an eight out of ten for...
Read full review of Exabeam »
Anonymous User
Senior Security Analyst at a energy/utilities company
I have used a lot of tech support, and I think it's the best out of other SIEMs that I have worked with: McAfee ESM...
Read full review of LogRhythm SIEM »
Anonymous User
Information Security Analyst at a financial services firm
I've been happy with the support in the initial setup. The support in our environment was well done. For any issues,...
Read full review of LogRhythm SIEM »
Anonymous User
SOC Manager at a energy/utilities company
We have been using quite a lot of technical support. Every time we have any issues, we will create a ticket to...
Read full review of LogRhythm SIEM »
Nuwan Chathuranga
Head Of Technical And Network Security at Connex Information Technologies
The tool's support is good. They support us 24/7.
Read full review of LogRhythm SIEM »
Vp9875
Vice President at a financial services firm
We've submitted some tickets with their technical support. My manager has had some poor experiences with them in the...
Read full review of LogRhythm SIEM »
Anonymous User
Junior Information Security Analyst at a financial services firm
It's awesome.
Read full review of LogRhythm SIEM »
Anonymous User
Information Security Officer at a insurance company
As the Security Officer of the organization, I don't have to interact with them directly. My team has found that...
Read full review of LogRhythm SIEM »
Shreenkhala Bhattarai
Cyber Security Researcher at a tech services company
We typically are the ones that handle technical support for our clients if they run into issues.
Read full review of LogRhythm SIEM »
Anonymous User
Deputy Ciso at Temple University
Almost all the time things are handled in a proper way. We've had very good experience with technical support. On one...
Read full review of LogRhythm SIEM »
Anonymous User
Security Analyst 3 at a comms service provider
We have used LogRhythm tech support and they are excellent. They have been very helpful.
Read full review of LogRhythm SIEM »
Anonymous User
Information Security Architect at a healthcare company
Tech support has always been good from the very first. In most cases the first response is a good one. It does the...
Read full review of LogRhythm SIEM »
Anonymous User
Assistant Manager Enterprise Security
When I joined the company, a ticket was previously opened with the LogRhythm NextGen SIEM technical support team....
Read full review of LogRhythm SIEM »
Anonymous User
Sr. Systems Support Analyst at a manufacturing company
We've used tech support a couple of times, and they've been very responsive and very knowledgeable.
Read full review of LogRhythm SIEM »
Anonymous User
Senior Security Engineer at a healthcare company
We have used technical support in the past and it hasn't been an issue. They get back with us fairly quickly. Great...
Read full review of LogRhythm SIEM »
Anonymous User
Senior Manager IT Security at Virginia Premier Health
I've used tech support. They're very helpful, very knowledgeable people who genuinely care about you and want to see...
Read full review of LogRhythm SIEM »
Anonymous User
COO at a computer software company
I have been in contact with technical support and they're really great. There's always an engineer assigned to each...
Read full review of Exabeam »
Kevin Merolla
Global Security Manager at Chart Industries Inc
Their technical support is second to none and is one of the reasons why we continue to invest in and consider...
Read full review of LogRhythm SIEM »
Rob Haller
Security Engineer at U.S. Acute Care Solutions
We've been working with their Beta team, not really technical support. I would say their Beta team is good, a seven...
Read full review of LogRhythm UEBA [EOL] »
Jorge Trujillo
Information Security Engineer at a financial services firm
It's been pretty good. After the deployment, I really haven't had to call them. They have a pretty nice knowledge...
Read full review of LogRhythm SIEM »
MarkSemkiw
Senior Network Engineer
We have had a couple of custom logs built, but we don't call in that much.
Read full review of LogRhythm SIEM »
Anonymous User
Information Security Engineer at a tech vendor
Customer Service: I have been very pleased with customer service. I have only had to contact my CS a couple of times,...
Read full review of LogRhythm SIEM »
Anonymous User
Sr. Mgr of Network Operations at a comms service provider
Customer Service: 9/10. Technical Support: 9/10.
Read full review of LogRhythm SIEM »
Hanan Syed
Senior Cyber Cons at MDS
LogRhythm UEBA's technical support is slow.
Read full review of LogRhythm UEBA [EOL] »
Anonymous User
Works at a aerospace/defense firm
Customer Service: 10 out of 10. They are fast to answer any tickets or questions I have had. Technical Support: 10...
Read full review of LogRhythm SIEM »
Sadat Mohammad Rifat
Business Manager at LS Systems Philippines
We are not an end-user and therefore do not directly deal with technical support. In terms of the support, the...
Read full review of LogRhythm SIEM »

Review 1 of 30

Carlos-Tum
Iam Consultant at iC Consult GmbH
Normally, I don't use support, but I'm pretty sure there are support options because I have colleagues that use it....
Read full review of One Identity Manager »
Naresh-R
Associate Cyber Engineer at a financial services firm
I rate One Identity support eight out of 10. We customized the system a lot when we were using a system. We had...
Read full review of One Identity Manager »
Dhanaji Mali
Technical Specialist at VDA Infosolutions Pvt. Ltd.
I have had multiple interactions with the support team for One Identity Active Roles. They are good in their response...
Read full review of One Identity Active Roles »
Ankush Kondewar
Senior Technical Support Executive at DigitalTrack Solutions Pvt Ltd
I have had a great experience with the customer support team for One Identity Manager, as they are ready to provide...
Read full review of One Identity Manager »
Mahesh Malve
Senior Business Development Associate at DigitalTrack Solutions ind pvt ltd
The customer support experience with One Identity Password Manager has been good. Whenever we have raised a support...
Read full review of One Identity Password Manager »
Aryan Priyanish D.
Developer Intern at Stealth
I have not used One Identity Safeguard's customer support until now.
Read full review of One Identity Safeguard »
CarlosTum
I AM consultant at a tech services company
I rate One Identity's support eight out of 10. We use the standard support. They send you a link to the documentation...
Read full review of One Identity Manager »
Aryan Priyanish D.
Developer Intern at Stealth
My rating customer service rating is 5.
Read full review of One Identity Active Roles »
Martin Ajayiobe
Senior Vice President (Infrastructure Systems/Information Security) at MAXUT
Technical support is all right, but they will not offer support until we have One Identity running. If we have issues...
Read full review of One Identity Safeguard »
Fatih Eroglu
IAM Lead Consultant at iC Consult GmbH
One Identity support has a lot of room for improvement. I work with support for my clients identifying bugs and...
Read full review of One Identity Manager »
Darius Radford.
Managing Partner at Knightswatch Cyber
I haven't had issues with support so far. We do not use the vendor's premier support.
Read full review of One Identity Safeguard »
Ravikiran Chebrolu
Identity & Access Management (IAM) Consultant at Tata Consultancy
I rate One Identity support seven out of 10. They respond immediately when we reach out, and you can also get answers...
Read full review of One Identity Manager »
Twinkle Solanki
Business development executive at Digitaltrack solution Pvt Ltd
We had some experience reaching out to support for One Identity Password Manager, especially during the initial setup...
Read full review of One Identity Password Manager »
Divya-Mohan
Founder and Principal Architect at dmj.one
They had premier support, but I never used any of it.
Read full review of One Identity Manager »
Pete Snell
IT Director at Florida State College at Jacksonivlle
I rate OneLogin's support a seven out of ten. My evaluation of OneLogin's support depends on whether we're talking...
Read full review of OneLogin »
Mahesh Malve
Senior Business Development Associate at DigitalTrack Solutions ind pvt ltd
Our experience with customer support for One Identity Safeguard has been generally positive with some areas for...
Read full review of One Identity Safeguard »
Anonymous User
Assistant Manager- Pre-sales ( IT-Enterprise Vertical ) at a tech vendor
I have not had a challenge working with One Identity technical support so far. Everything is good, and I can give One...
Read full review of One Identity Active Roles »
Mitali Bhosle
Business Development Manager at Digitaltrack
My interactions with One Identity customer support have been fairly limited because the product has been stable, and...
Read full review of One Identity Active Roles »
Helena Helena
Head of External Relations at Lilo.org
The excellent customer support provided during the integration made sure it did not disrupt my users, thanks to the...
Read full review of One Identity Safeguard »
Mandar Shendye
senior developer at Wealthcompany.in
The support for One Identity Active Roles has generally been good in my experience. The support team has been...
Read full review of One Identity Active Roles »
Rajamatha Reddy
Business Analyst at tcs
We use their regular support. I would rate their support an eight out of ten.
Read full review of One Identity Manager »
Anonymous User
Identity and Access Manager at a insurance company
I rate customer support at eight out of ten. The response time has room for improvement as it can take quite a long...
Read full review of One Identity Manager »
Anonymous User
Senior Systems Engineer at a government
I rate One Identity support nine out of 10. We are happy with the quality of One Identity's support team. We get a...
Read full review of One Identity Active Roles »
Anonymous User
Control System Cybersecurity Analyst at a energy/utilities company
I didn't use their tech support a bunch. The one big issue I had with OneLogin wasn't actually OneLogin's fault. I...
Read full review of OneLogin »
Deepu Chandran
Identity Access Management Specialist at linde
Technical support depends on the level. Level-one is not as knowledgeable as level-two. But, overall, their level of...
Read full review of One Identity Manager »
Anonymous User
VP & Head of Cybersecurity Manager at a financial services firm
Safeguard's technical support is one of the better ones that I have worked with. There's always room for improvement,...
Read full review of One Identity Safeguard »
Anonymous User
Identity Senior Analyst at a consumer goods company
I, personally, have never had cause to use technical support. My guys have interacted with them a few times and have...
Read full review of One Identity Active Roles »
Prathamesh Pawar
Sr.Technical Support Executive at Digitaltrack Solution Private Limited
Customer support for One Identity Manager is generally good and responsive, providing quick responses for...
Read full review of One Identity Manager »
Naved Ansari
System Admin at a outsourcing company
Customer support for One Identity Active Roles is very supportive and good in their technical aspects.
Read full review of One Identity Active Roles »
Vp841f
VP at a healthcare company
The technical support lacks the knowledge on custom deployments. They have good knowledge on the base product, but...
Read full review of One Identity Manager »

Review 1 of 30

Technical Support

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