Compare Exabeam vs Netwrix

Exabeam

Based on 223 reviews.

Netwrix

Based on 46 reviews.

Latest Research

Buyer's Guide

LogRhythm SIEM vs. NNT Log Tracker Enterprise

September 2025

NNT Log Tracker Enterprise vs. LogRhythm SIEM

Updated: September 2025

Buyer's Guide

Exabeam vs. NNT Log Tracker Enterprise

September 2025

NNT Log Tracker Enterprise vs. Exabeam

Updated: September 2025

Buyer's Guide

LogRhythm SIEM vs. NNT Log Tracker Enterprise

September 2025

LogRhythm SIEM vs. NNT Log Tracker Enterprise

Updated: September 2025

Sample Customers

LogRhythm SIEM

Macy's, NASA, Fujitsu, US Air Force, EY, Abbott, HD Supply, SAB Miller, UCLA, Raytheon, Amtrak, Cargill

Exabeam

Hulu, ADP, Safeway, BBCN Bank

NNT Log Tracker Enterprise

Wonga, WHSmith

Netwrix Auditor

AT&T, SanDisk, Siemens, Verizon, Electrolux, Allianz, Societe Generale

Netwrix Threat Manager

AIG, Disney, Charles Schwab, Columbia University, Credit Suisse

Popular Solutions

LogRhythm SIEM

14 reviews

Exabeam

9 reviews

LogRhythm UEBA [EOL]

4 reviews

Netwrix Endpoint Protector

10 reviews

Netwrix Auditor

2 reviews

NNT Log Tracker Enterprise

0 reviews

Top Industries

Financial Services Firm

13%

Computer Software Company

10%

Manufacturing Company

Government

Financial Services Firm

14%

Computer Software Company

Manufacturing Company

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Stephen-Armstrong
Cyber Security Analyst at Capgemini
I use Exabeam for it's end-to-end detection and it's user event behavioural Analytics, i find it a useful SIEM for...
Read full review of Exabeam »
AshishDubey
Product manager at Tata Communications Ltd
Right now, in our company's back-end, we use a platform from an MSSP that provides LogRhythm. Our site was initially...
Read full review of LogRhythm Axon [EOL] »
AshishDubey
Product manager at Tata Communications Ltd
LogRhythm NetMon can be useful if someone wants to look into something apart from network behavior analysis, like DPA...
Read full review of NetMon »
SaiKrishna2
Cyber Security Analyst at Diyar United Company
I am not directly a partner with LogRhythm SIEM, but I work for a company that offers all kinds of solutions,...
Read full review of LogRhythm SIEM »
Hanan Syed
Senior Cyber Cons at MDS
I typically use the product for reducing cyber risk, and I can investigate attacks more quickly using machine...
Read full review of LogRhythm UEBA [EOL] »

Review 1 of 5

Sivakumar Mahathevan
Head of Sales and Technical - Malaysia at Halodata
My customers' usual use cases for this solution are mostly for compliance at this juncture because, in Asia,...
Read full review of Netwrix Endpoint Protector »
RishiPandit
Lead - Technical Services at Impetus
We use Netwrix Auditor for auditing, log centralizing, centralizing the logs, log management, and for permission...
Read full review of Netwrix Auditor »
Simonas Palevicius
Business Development Manager at BAKOTECH
Our clients primarily use it for auditing and data classification as they want to know who can access sensitive data,...
Read full review of Netwrix Data Classification »
Jason Peter Stone
Infrastructure Engineer at The Malcolm Group Limited
We use the tool for auditing purposes. We use it to audit specific areas of our business, particularly focusing on...
Read full review of Netwrix StealthINTERCEPT »
Jagganath Tendle
Senior Infra Manager at a tech vendor
I mainly use this solution to meet PCI compliance.
Read full review of NNT Log Tracker Enterprise »

Review 1 of 5

Customer Service

Azhar Iqbal
Sr security information engineer at COMMTEL
The technical support for LogRhythm SIEM is good.
Read full review of LogRhythm SIEM »
Vishal Kumar
Information Security Engineer at RapidCompute
The technical support for LogRhythm NetworkXDR is fine, and there's nothing that needs to be changed in it.
Read full review of LogRhythm NetworkXDR [EOL] »
Stephen-Armstrong
Cyber Security Analyst at Capgemini
We contact the technical support team and log tickets for errors that appear, logging tickets with Exabeam is...
Read full review of Exabeam »
AshishDubey
Product manager at Tata Communications Ltd
Apart from the response delay, the solution's technical support is good. My company has opted to take dedicated time...
Read full review of LogRhythm Axon [EOL] »
Muhammad Hanif
Cyber Security Senior Consultant at Inspira Enterprise
Technical support for LogRhythm is not strong, rated five out of ten.
Read full review of LogRhythm SIEM »
Muhammad Ahtsham
Information Security Engineer at RapidCompute
The technical support is responsive and always resolves our issues.
Read full review of LogRhythm SIEM »
Anonymous User
Senior Security Engineer at a healthcare company
We have used LogRhythm technical support. The response is really good.
Read full review of LogRhythm SIEM »
Anonymous User
Security Analyst at a retailer
Very knowledgeable, though I wouldn’t say proactive. When you speak with technical support you don’t actual speak...
Read full review of LogRhythm SIEM »
Anonymous User
Senior Security Analyst at a transportation company
I've had to engage LogRhythm technical support on many occasions. They've always been quick to respond and are very...
Read full review of LogRhythm SIEM »
Gordon Wallum
IT Security Administrator at a energy/utilities company
They're hard to get a hold of. We've tried to work with a couple of engineering department guys there. We've called...
Read full review of LogRhythm SIEM »
Anonymous User
Lead Specialist - Information Security at a hospitality company
I love the tech support people. Everyone I have worked with knows their stuff, which is great. I have worked with...
Read full review of LogRhythm SIEM »
Anonymous User
Sr.Security Operations Engineer at a pharma/biotech company
LogRhythm UEBA's tech support is good.
Read full review of LogRhythm UEBA [EOL] »
Karim Bondok
Senior Cyber Security Engineer at a logistics company
We haven't opened any cases until now. I used to work with QRadar, and sometimes it takes very long to receive a...
Read full review of LogRhythm SIEM »
Anonymous User
IT Security Specialist at a manufacturing company
It’s one of the best customer services you could find. Everyone is very knowledgeable and helpful. You aren’t waiting...
Read full review of LogRhythm SIEM »
Hanan Syed
Senior Cyber Cons at MDS
LogRhythm UEBA's technical support is slow.
Read full review of LogRhythm UEBA [EOL] »
Jason Gagnon
Senior Cyber Security Engineer at a individual & family service
Technical support has been great.
Read full review of LogRhythm SIEM »
Anonymous User
SYM Engineer Specialist at FIS
Great. They respond quickly and are very knowledgeable and they also allow us to be hands-on. Instead of them doing...
Read full review of LogRhythm SIEM »
Anonymous User
Threat And Awareness Manager at a tech services company
A couple of the team do tend to find that certainly the initial contact with support slows things down a little bit....
Read full review of LogRhythm SIEM »
Anonymous User
Senior Security Engineer at a healthcare company
We have used technical support in the past and it hasn't been an issue. They get back with us fairly quickly. Great...
Read full review of LogRhythm SIEM »
Anonymous User
Assistant Manager Enterprise Security
When I joined the company, a ticket was previously opened with the LogRhythm NextGen SIEM technical support team....
Read full review of LogRhythm SIEM »
Anonymous User
Senior Network Systems Engineer at a non-profit
We had one issue, self-inflicted wound. We were capturing too many active logs and not archiving them off. We went...
Read full review of LogRhythm SIEM »
Anonymous User
Security Analyst at a financial services firm
Tech support is amazing. They always follow up with a document on how to do something and if you still need further...
Read full review of LogRhythm SIEM »
Jack Callaghan
Senior Security Analyst at a financial services firm
I've found through the past two years they've had a few bumps because they've become so popular - I was in customer...
Read full review of LogRhythm SIEM »
Anonymous User
IT Analyst at a energy/utilities company
We've used them many times. I'd say overall good. I was actually an ArcSight user at a previous company, I'd rank...
Read full review of LogRhythm SIEM »
David Kehoe
Information Security Analyst at a retailer
I have used tech support a few times when getting things set up. For the most part, they are pretty quick to get back...
Read full review of LogRhythm SIEM »
Anonymous User
Network Security at a energy/utilities company
I have used LogRhythm tech support and I would say those guys are phenomenal, outstanding. They get back to you...
Read full review of LogRhythm SIEM »
Anonymous User
Works at a aerospace/defense firm
Customer Service: 10 out of 10. They are fast to answer any tickets or questions I have had. Technical Support: 10...
Read full review of LogRhythm SIEM »
Briane Harris
SOC Analyst at a financial services firm
I open tickets frequently, especially in the beta program. To get the first response is usually a little slow, but...
Read full review of LogRhythm SIEM »
Anonymous User
IT Security Architect at a construction company
We use the tech support on a daily basis. They are very easy to reach. There is always a person whom you can talk to...
Read full review of LogRhythm SIEM »
Jim Mohr
Principal Security Analyst at a healthcare company
Tech support is good. There are a lot of guys that know what's going on. Sometimes though, I've stood my ground...
Read full review of LogRhythm SIEM »

Review 1 of 30

Mohamed Tantawy
IT Technical Support Deputy General Manager at a financial services firm
The technical support for Netwrix Auditor is excellent, with a maximum ticket resolution time of around 24 hours. I'm...
Read full review of Netwrix Auditor »
Naman Verma.
Security Delivery Specialist at a consultancy
The customer service and support were helpful.
Read full review of Netwrix Endpoint Protector »
Mohammad Amir Hossain
Head of IT Infrastructure at a tech vendor
Their support is very good. We have had very good experiences with them. They have been responsive and they're...
Read full review of Netwrix Endpoint Protector »
Mohammad Amir Hossain
Head of IT Infrastructure at a tech vendor
I rate technical support as ten out of ten.
Read full review of Netwrix Endpoint Protector »
Sivakumar Mahathevan
Head of Sales and Technical - Malaysia at Halodata
I would rate the technical support for Netwrix Endpoint Protector as a nine because we have trained engineers, and I...
Read full review of Netwrix Endpoint Protector »
Dani Bachour
System Administrator at Hariss International
Netwrix Auditor's technical support is nice.
Read full review of Netwrix Auditor »
Simonas Palevicius
Business Development Manager at BAKOTECH
The quality of support ultimately depends on the distributor. As for its direct support, it's generally good, but it...
Read full review of Netwrix Data Classification »
Jason Peter Stone
Infrastructure Engineer at The Malcolm Group Limited
The tool's support has been quite responsive and quick to fix any issues.
Read full review of Netwrix StealthINTERCEPT »
RishiPandit
Lead - Technical Services at Impetus
I have not had experience with technical support from Netwrix.
Read full review of Netwrix Auditor »
Alex Alexandre
system administrator at INSIGHT CREDIT UNION
The technical support is very good and they are responsive.
Read full review of Netwrix Auditor »
Anonymous User
IT Infrastructure Manager at a non-profit
Customer Service: The service we've seen from NNT to date has been extraordinarily good. Technical Support: Technical...
Read full review of NNT Log Tracker Enterprise »
Mahesh Chenchalapu
IT Manager of Information Technology Operations Manager at astrafaelcomsys.com
The support is excellent. I got responses promptly, just like the vendor stated. If I email or call support, they are...
Read full review of Netwrix Endpoint Protector »
Mayur Parmar
IT Specialist at TresVista Financial Services Pvt. Ltd.
We have been in touch with technical support and our experience has been pretty nice.
Read full review of Netwrix Endpoint Protector »
Sarang Bhagwat
Senior System Administrator at Exotel Techcom Pvt. Ltd
I never needed to contact the vendor for technical support because we faced very few issues. Most concerns were...
Read full review of Netwrix Endpoint Protector »
Abhinav Varshney
BDM at Hercules Infotech Pvt Ltd
The technical support services are good.
Read full review of Netwrix Endpoint Protector »
Shyami Lakshika
Associate Engineer - Network & Security at Connex Information Technologies
I have contacted the support once and the experience was good, I was satisfied.
Read full review of Change Tracker Gen7 R2 »
Ray Grau
Interactive Developer at Customer Communications Group, Inc.
Technical support has been fantastic. They get back to me quickly. They're willing to schedule video conferencing so...
Read full review of Netwrix Endpoint Protector »
Alex Alexandre
system administrator at INSIGHT CREDIT UNION
One of the areas where there is room for improvement is support. It takes time for them to respond. They need to...
Read full review of Netwrix Endpoint Protector »
Anonymous User
Security Architect at a tech services company
Our experience with their technical support has been better over the last year. Initially it was a little bit shaky,...
Read full review of Netwrix Endpoint Protector »
Darshil Sanghvi
Consultant at a tech services company
There are areas where CoSoSys supports more than other vendors do. For example, they offer support for Windows, Mac,...
Read full review of Netwrix Endpoint Protector »
Anonymous User
IT Engineer at a tech services company
Generally, they are very helpful when we escalate an issue. However, the time difference can make some discussions...
Read full review of Netwrix Endpoint Protector »
Anonymous User
Senior Engineer at GIG kuwait
Their technical support is perfect. They were awesome whenever I had an issue and contacted them.
Read full review of Netwrix Endpoint Protector »
Rene Wenger
Core Facilities & ICT Manager at MJB International LLC/ Al Masaood John Brown LLC
If we have an issue, their support is great. They come back normally within the same day with either a solution or...
Read full review of Netwrix Endpoint Protector »
Anonymous User
Information Technology Security Engineer at a comms service provider
I would give their support a ten out of ten. I have nothing but good things to say about them. They have good...
Read full review of Netwrix Endpoint Protector »
Anonymous User
IT Manager at a tech vendor
Within the past month or two, I have experienced problems and contacted technical support by email. They immediately...
Read full review of Netwrix Endpoint Protector »
Jagganath Tendle
Senior Infra Manager at a tech vendor
NNT's technical support is sound, but the overall time for resolutions could be improved.
Read full review of NNT Log Tracker Enterprise »
Anonymous User
Information Security Manager at a financial services firm
I have never personally been involved with technical support. There was joint deployment with our MSP. There have...
Read full review of Netwrix Endpoint Protector »
Anonymous User
IT Manager at a marketing services firm
I have not used technical support often, but every time I have, it was perfect. They have good support and they have...
Read full review of Netwrix Endpoint Protector »
Anonymous User
People Operations Manager at a tech services company
For the most part, their technical support has been really responsive and good about setting up time to go over...
Read full review of Netwrix Endpoint Protector »
Anonymous User
Vice President Operations at a tech services company
We haven't needed to engage tech support.
Read full review of Netwrix Auditor »

Review 1 of 30

Technical Support

No Data Available

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