Compare Lenovo vs Ubiquiti

Lenovo

Based on 94 reviews.

Ubiquiti

Based on 192 reviews.

Overview

Information Not Available

Ubiquiti Networks is an American technology company started in 2005. Based in San Jose, California they are a manufacturer of wireless products whose primary focus is on under-served and emerging markets.

Sample Customers

Ubiquiti UniFi Switches

Staypineapple

Popular Solutions

Lenovo ThinkSystem Rack Servers

0 reviews

Lenovo ThinkSystem DM Series

3 reviews

Lenovo ThinkSystem DE Series

2 reviews

Ubiquiti Wireless

9 reviews

Ubiquiti UniFi Switches

10 reviews

Ubiquiti WLAN

8 reviews

Top Industries

Computer Software Company

10%

Comms Service Provider

Manufacturing Company

Financial Services Firm

Comms Service Provider

10%

Computer Software Company

Manufacturing Company

Construction Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Nishant Ambast
Deputy Manager at Arya Omnitalk Wireless Solutions Private Limited
It's used to manage the OS on the servers, which are Windows Server 2016 and 2019. We also use it for storage, with 3...
Read full review of Lenovo XClarity Controller »
Adeel Hashmi
IT Technical Advisor at a construction company
I use Lenovo ThinkAgile HX Series in my company for mostly Windows-based VMs and for providing different services,...
Read full review of Lenovo ThinkAgile HX Series »
Hawi Nadew
Data center and cloud solution engineer at IE Network Solutions PLC
If my company's clients need servers, like Lenovo Edge Servers, we provide them with such servers. My company...
Read full review of Lenovo Edge Servers »
Farhan-Ahmad
Senior System Administrator at Khushhali Microfinance Bank
We use the solution for multiple purposes, such as in the virtualization cluster and the standalone applications.
Read full review of Lenovo Flex System »
Giorgio Pozzi
System Administrator at PORTGUARDIAN.COM SRL
I use Lenovo ThinkSystem DE Series to replace the old storage in our infrastructure. Additionally, I use it in...
Read full review of Lenovo ThinkSystem DE Series »

Review 1 of 5

Donald Ochanda
Technical Manager at Network Security and Crypto
Currently, I'm using a model that has minimal usage of switches compared to the usage of wireless products.
Read full review of Ubiquiti UniFi Switches »
Donald Ochanda
Technical Manager at Network Security and Crypto
We are not partners with Ubiquiti Wireless; we are resellers of Ubiquiti Wireless because we are an IT firm that...
Read full review of Ubiquiti Wireless »
JanBengtsen
IT Architect and Consultant at Compuhouse working for SDC and Bernadotte Skolen
My main use case for Ubiquiti WLAN is just access to the internet.
Read full review of Ubiquiti WLAN »
Nadeem Nasir
IT Manager at Handi Quilter, Inc.
I am using Ubiquiti UniFi exclusively for their video system, as I removed their wireless components. I utilize UniFi...
Read full review of Ubiquiti UniFi »

Review 1 of 4

Customer Service

Mohammad Jundiah
Solutions Architect at QDS

Read full review of Lenovo TS Series »
Muhammad_Salman
Senior Finance Executive at Texitech
Lenovo's technical support is excellent. You can have a different warranty period or 24/7 technical support with...
Read full review of Lenovo ThinkSystem Rack Servers »
Kevin Honde
Data Solution Architect at Econet Wireless Zimbabwe
In my experience the support was good.
Read full review of Lenovo Flex System »
Georges FONGANG
IT Specialist at a aerospace/defense firm
My organization doesn't receive any technical support from Lenovo. There is a need to make certain payments to...
Read full review of Lenovo ThinkSystem Rack Servers »
Mike Bellemans
Project manager at Sopraco NV
For technical support, my company is in touch with one of Lenovo's licensed partners with whom we work, as they fix...
Read full review of Lenovo ThinkSystem Rack Servers »
Genesis Dapoza
Email Administrator at Technopaq, Inc.
Lenovo support is the best, actually. They manage remote sessions and troubleshoot issues remotely. Or they can do...
Read full review of Lenovo ThinkAgile VX Series »
Jesse_B
Manager of networks and infrastructure at a government
Not much technical support is available locally. They need to offer better assistance in our area.
Read full review of Lenovo ThinkSystem Rack Servers »
Getachew Zeleke
Senior Custormer Engineer at Afcor PLC
We have had the chance to contact technical support and it was good.
Read full review of Lenovo ThinkSystem Rack Servers »
Nishant Ambast
Deputy Manager at Arya Omnitalk Wireless Solutions Private Limited
The customer service and support were good.
Read full review of Lenovo XClarity Controller »
Alejandro Rivas Detomasi
Project Manager | Service Delivery Coordinator at kyndryl
Customer Service: Exelent Technical Support: Technical support is excellent.
Read full review of Lenovo Blade Servers [EOL] »
Getachew Zeleke
Senior Custormer Engineer at Afcor PLC
Technical support is very good. We are quite satisfied with the level of service.
Read full review of Lenovo ThinkSystem Rack Servers »
Aleksandar Popovic
Head of the IT support at Energoprojekt Holding a.d.
Technical support is good. We call them, discuss the problem, and in that short period of time, we find the solution.
Read full review of Lenovo ThinkSystem Rack Servers »
Adeel Hashmi
IT Technical Advisor at a construction company
The technical support of the product is awesome. I never had to go through a phase or wait for days and days to get...
Read full review of Lenovo ThinkAgile HX Series »
Sanjesh Kumar
System Engineer at Tech Data GmbH
The tool's support is very good.
Read full review of Lenovo ThinkSystem DM Series »
Anonymous User
IT Departmant - System Administration at a healthcare company
Our use of the solution is fairly recent and we have not yet had occasion to utilize technical support.
Read full review of Lenovo ThinkSystem DE Series »
Augustine Gracious
Service manager at Crescent Technologies
The time that Lenovo's technical support team takes to provide a resolution to the issues we face needs improvement....
Read full review of Lenovo ThinkSystem Rack Servers »
Ola Zaher
Head manager at a real estate/law firm
The technical support has good quality, with reliable response times when needed. I would rate their service eight...
Read full review of Lenovo Flex System »
Arnulfo Caraig
Information Technology Officer II at Provincial Government of Cavite
The solution's support service is excellent.
Read full review of Lenovo ThinkSystem Rack Servers »
Maher Sal
IT Manager at Post Modern
We contact our system integrators if we have any issues.
Read full review of Lenovo ThinkSystem Rack Servers »
Anonymous User
Company Owner at a tech services company
Technical support is responsive. IBM provides support for Lenovo storage in Poland, and it's very good.
Read full review of Lenovo ThinkSystem DE Series »
Ola Zaher
Head manager at a real estate/law firm
The technical support is good and they respond very quickly. Sometimes we have needed to follow up but they are good...
Read full review of Lenovo Flex System »
Anonymous User
VMware Software Engineer at a insurance company
I've never been in touch with Lenovo's technical support. I cannot rate their level of service, having never dealt...
Read full review of Lenovo Flex System »
Augustine Gracious
Service manager at Crescent Technologies
The customer service and support for Lenovo ThinkSystem DM Series are very bad. If I could give a score, it would be...
Read full review of Lenovo ThinkSystem DM Series »
Anonymous User
IT Consultant at a tech vendor
The technical support is okay. As the product supplier, we work pretty well alongside them and our clients don't seem...
Read full review of Lenovo ThinkAgile VX Series »
Anonymous User
Senior IT Systems Engineer at a tech services company
The technical support is very good.
Read full review of Lenovo ThinkSystem DE Series »
SImoneGebellato
Group IT Architect & Network Engineer at a engineering company
Our business partner contacted their technical support. I didn't have to directly contact their technical support.
Read full review of Lenovo XClarity Administrator »
David Pope
Solutions Developer at Next Dimension Inc.
When we had to use them, the technical support was very good. If I had to rate them I would give them an...
Read full review of Lenovo ThinkSystem DE Series »
JUAN CARLOS ZAMBRANO IBERICO
Consulting Manager at Angkor Group SAC
Very good support.
Read full review of Lenovo Flex System »
Jure Vehar
Co-founder at Compedu
I have not encountered any issues with Lenovo support. Their service has been satisfactory, and I have not needed to...
Read full review of Lenovo ThinkSystem DE Series »
SImoneGebellato
Group IT Architect & Network Engineer at a engineering company
We have a local partner for technical support.
Read full review of Lenovo ThinkSystem DM Series »

Review 1 of 30

Ismaila Audu
Infrastructure Administrator at Aluko & Oyebode
I seldom contact the technical support team as there is comprehensive documentation and FAQs available that help me...
Read full review of Ubiquiti WLAN »
Waqas_Khan
Software Engineer at Usman Engineering Works
The product itself has been working fine since we deployed them. We haven't had to contact support. We have support...
Read full review of Ubiquiti UniFi Switches »
Spencer Malmad
Owner at Tech Exchange
The technical support is less than stellar.
Read full review of Ubiquiti Wireless »
Kabelo Mokwalase
IT Infrastructure Engineer at Digiata Technology Services
The solution's support team needs to be more responsive.
Read full review of Ubiquiti WLAN »
Roderick Mighty
Manager at MVO Traders
I reach out to customer support only for highly technical issues, but oftentimes, the support team cannot provide a...
Read full review of Ubiquiti UniFi Switches »
Damnam BAGOLIBE
Security engineer at ARCEP Togo
We've never contacted technical support. I'm not sure how their level of service would be.
Read full review of Ubiquiti UniFi Switches »
Anonymous User
Responsable IT at a individual & family service
I have not been in contact with technical support.
Read full review of Ubiquiti UniFi Switches »
Anonymous User
Consultant at a construction company
I have only used technical support on one occasion and it seemed to be okay.
Read full review of Ubiquiti UniFi Switches »
Anonymous User
IT Director at a manufacturing company
We haven't had a reason to contact technical support yet.
Read full review of Ubiquiti UniFi Switches »
Eric TOURE
System & Network Administrator at a tech services company
I've never used technical support. If I have trouble with my equipment, I go to the forum and I get my answers there....
Read full review of Ubiquiti WLAN »
Anonymous User
Owner at Virtually Anywhere Interactive
No tech support is perfect, but their response time could be better. However, they are very knowledgeable once they...
Read full review of Ubiquiti Wireless »
Anonymous User
Senior Network Engineer at a healthcare company
We have not had a good experience with customer service and support. They are virtually non-existent.
Read full review of Ubiquiti Wireless »
Anonymous User
General Manager at a tech services company
I've never contacted technical support. I can't speak to how helpful or responsive they would be.
Read full review of Ubiquiti WLAN »
Anonymous User
Network Administrator at a tech services company
Customer Service: Very good.Technical Support: Excellent.
Read full review of Ubiquiti Wireless »
Ravikumar Subbiah
IT MANGER PAN-INDIA at Escon Elevator Private Limited
The customer service is good.
Read full review of Ubiquiti WLAN »
Anonymous User
CMO at a tech services company
The technical support is really good. One of the things that they have is a one-year warranty. However, you can't...
Read full review of Ubiquiti Wireless »
Anonymous User
Technology Systems Manager at a educational organization
We have a local vendor who helped with the installation so we didn't need to go to Ubiquiti directly.
Read full review of Ubiquiti Wireless »
Anonymous User
IT Manager at IMP Bautest AG
I've never needed any technical support for the product.
Read full review of Ubiquiti Wireless »
Anonymous User
President at a tech services company
Technical support is non-existent. They have only a forum where you can ask other people or maybe technician...
Read full review of Ubiquiti Wireless »
FaisalSmair
System Engineer at DANAT IT FOR BUSINESS
We've never had to reach out to technical support.
Read full review of Ubiquiti UniFi Switches »
Paul Traynor
Owner at Gallops Investments
I have not contacted technical support. I have read through the documentation.
Read full review of Ubiquiti UniFi Switches »
Henrique Barjas
Infrastructure Manager at a energy/utilities company
I have never contacted technical support.
Read full review of Ubiquiti WLAN »
Harvey Halasan
IT Staff at Holy Name University
I rate the support from Ubiquiti Wireless a four out of five.
Read full review of Ubiquiti Wireless »
Anonymous User
Network Engineer at a tech services company
We've never had to contact technical support. We fix any problems ourselves.
Read full review of Ubiquiti Wireless »
BearGFR
owner at zResource
Technical support has changed over the years. I haven't needed any technical support with this switch. Although, I do...
Read full review of Ubiquiti UniFi Switches »
Saran S
Managing Director at ProcessDrive India
I've never dealt with technical support. Everything works well and I've never had a reason to have to reach out. They...
Read full review of Ubiquiti WLAN »
OM
Systems and networks manager at Botanic-Serres Du Saleve, SAS
I contacted Ubiquiti support once or twice, and it's okay. I didn't have any issues with Ubiquiti support, but I'm...
Read full review of Ubiquiti Wireless »
Nadeem Nasir
IT Manager at Handi Quilter, Inc.
I would give them the lowest number. That's what they've earned, and that's what they deserve. That has nothing to do...
Read full review of Ubiquiti Wireless »
Alwakeel Sarmad
CEO at Cybertek
We do the maintenance and support, but I haven't called them directly. I haven't even called the leading supplier...
Read full review of Ubiquiti Wireless »
Craig Mortassagne
Owner at Platinum I.C.T.
I've never really had to engage with technical support. We never really had any issues. In fact, we've only had one...
Read full review of Ubiquiti WLAN »

Review 1 of 30

Technical Support

No Data Available

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